6/10 Okay
Kimberly
Travelled with partner
17 Oct 2024
Liked: Cleanliness, property conditions & facilities
It was fabulous having no children about, but I guess the time of yearā¦. There was limited onsite optionā¦ the rooftop bar never opened. We were instructed to go to the sister property a few doors down, but each night was a private event and given no access. The properties were beautiful and well appointed. We booked the room with a soaking tub on the verandah which was charming, but the location of the room was right at the employee stair well and trash chuteā¦ very noisy and only covered up by drapesā¦ Iād paint those windows to not see into that dank stairwell. Staff were overall friendly but they did overcharge and hold a $500 deposit for the room for over a month, I had to call several times before it was resolved. Trip was in June, refund processed in Augustā¦ I would absolutely visit the area again, but a larger property. For the entirety of our trip the one elevator did not work, my partner was recently off a knee surgery and got some serious PT in each dayā¦ having to walk the stairs. We couldnāt cancel and move because it was booked through Expedia. Sigh.
Kimberly
Stayed 3 nights in Jun 2024