The Royal Sonesta San Juan (San Juan, PRI): Reviews & Deals from NZ$975

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On beach with outdoor pool for sandy fun near Isla Verde Beach

Where to?

Dates

April 2025

May 2025

Outdoor pool, pool cabanas (surcharge), pool umbrellas

2 bars/lounges, 2 beach bars, swim-up bar, poolside bar

Hypo-allergenic bedding, in-room safe, individually decorated

On the beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet-friendly
Bar

includes taxes & fees

27 Apr - 28 Apr

Explore the area

5961 Isla Verde Avenue, Carolina, 00979

Isla Verde Beach
‪3 min walk‬
Carolina Beach
‪6 min walk‬
Balneario de Carolina
‪6 min drive‬
San Juan (SJU-Luis Munoz Marin Intl.)
‪15 min walk‬

Room options

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

33 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

40 sq m
Sleeps 3
1 King Bed

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Highlights

Balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

65 sq m
Sleeps 3
1 King Bed

Club Suite, 1 King Bed, Balcony

Highlights

Balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

33 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accesible)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

33 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

33 sq m
City view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Garden View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

32 sq m
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, City View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

32 sq m
City view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Garden View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

32 sq m
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Terrace, Pool View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

32 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Balcony (Club)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

33 sq m
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Balcony (Club)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

33 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

32 sq m
Ocean view
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds, City View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

32 sq m
City view
Sleeps 4
2 Queen Beds

Junior Room, 1 Queen Bed, City View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

40 sq m
Sleeps 2
1 Queen Bed

Executive Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

40 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

33 sq m
City view
Sleeps 3
1 King Bed

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

40 sq m
City view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Ocean View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

32 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Ocean View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

33 sq m
Ocean view
Sleeps 4
2 Queen Beds

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

99 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Executive Suite, 2 Double Beds, City View (Junior)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

City view
Sleeps 4
2 Double Beds

About the area

Carolina

At The Royal Sonesta San Juan you'll be within just a 10-minute stroll of popular attractions like Isla Verde Beach and Carolina Beach. Highlights at this beachfront resort include 6 restaurants, 2 beach bars and a full-service spa. .A pampering day can include massages along with access to the sauna. The restaurant, Aleli Restaurant, is open for breakfast and lunch. Karaya is the resort's own bar, serving drinks along with dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. 24000 square feet (2230 square metres) of event facilities include 16 meeting rooms and conference space. Other amenities include Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Isla Verde resort include Casino del Mar at La Concha Resort and Pan American Pier.

View more Resorts in San Juan

What's nearby

Isla Verde Beach - 3 min walk - 0.3 km
Carolina Beach - 6 min walk - 0.5 km
Balneario de Carolina - 6 min drive - 2.0 km
Casino del Mar at La Concha Resort - 6 min drive - 6.6 km
Jose Miguel Agrelot Coliseum - 7 min drive - 6.2 km

Getting around

Pinero Station - 7 min drive
San Juan (SJU-Luis Munoz Marin Intl.) - 6 min drive

Restaurants

‪Verace - ‬4 min walk
‪Mi Casita Restaurant - ‬1 min walk
‪24 Market Place - ‬1 min walk
‪La Bodeguita - ‬1 min walk
‪Burger King - ‬2 min walk

About this property

The Royal Sonesta San Juan

On beach with outdoor pool for sandy fun near Isla Verde Beach

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Royal Sonesta San Juan such as an outdoor pool and a fitness centre.

There are 6 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. WiFi is available in public spaces for a fee. This beach resort also offers a garden and a terrace. For a fee, parking is available. The property offers extended parking privileges.

This 4-star Carolina resort is smoke free.

398 guestrooms or units

15 levels

6 dining venues

2 bars on the beach

2 bars or lounges

24000 sq ft of conference space

2230 sq. m of conference space

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference space

Breakfast available (surcharge)

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Beauty salon

Television in lobby

Bellhop

Lift

No smoking on site

Coffee shop

Bar by the pool

Swim-up bar

The Royal Sonesta San Juan offers 398 accommodations with iPod docking stations and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open selected days.

Languages

English, Spanish

Similar properties

Pool
Hot tub
Breakfast included
Spa

includes taxes & fees

20 Apr - 21 Apr

Property amenities

Internet

Available in all rooms: WiFi (surcharge)
In-room WiFi speed: 50+ Mbps
Available in some public areas: WiFi (surcharge)

Parking and transport

Height restrictions apply for on-site parking
Parking on site (USD 27 per day; includes in/out privileges)
Valet parking on site (USD 33 per day; includes in/out privileges)
RV/bus/lorry parking on site
Extended parking on site

Food and drink

Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 33 for adults and USD 19.99 for children
2 bars/lounges
2 beach bars
6 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar

Restaurants on site

Akua Bar
Aleli Restaurant
Karaya
La Bodeguita
Ocean Breeze

Things to do

Full-service spa
Gym
Outdoor pool
TV in common areas

Family friendly

Outdoor pool

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

16 meeting rooms
24,000 square feet of conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Firepit
Garden
In a nature reserve
On the beach
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

4 treatment rooms
Massage
Sauna
Spa open select days
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
High-pile carpet in room
Lift (91 centimetre wide door)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

42-inch flat-screen TV with premium cable channels
IPod dock

Food and drink

Coffee/tea maker
Limited room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Office
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 100 per pet, per stay
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per night
Resort fee: 22 per cent of room rate

The resort fee includes:

Additional inclusions
Business centre/computer access
Fitness centre access
In-room bottled water
In-room coffee
In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 33.00 for adults and from USD 19.99 for children
Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
Fee for wireless Internet in public areas: USD 0 per stay (rates may vary)
Self-parking fee: USD 27 per day (in/out privileges)
Valet parking fee: USD 33 per day (in/out privileges)
Pet fee: USD 100 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel San Juan

InterContinental San Juan

San Juan InterContinental

Intercontinental San Juan Hotel Isla Verde

InterContinental San Juan Puerto Rico/Isla Verde

Intercontinental San Juan Resort And Casino

InterContinental San Juan Hotel

InterContinental San Juan Resort Carolina

InterContinental San Juan Resort

InterContinental San Juan Carolina

InterContinental Juan Carolin

Frequently asked questions

What is the cancellation policy at The Royal Sonesta San Juan?

The Royal Sonesta San Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Sonesta San Juan?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at The Royal Sonesta San Juan on 27 Apr 2025 start from NZ$798.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Sonesta San Juan?

Yep, The Royal Sonesta San Juan has a self car park with in/out privileges for USD 27 per day.

Are there any beaches close to The Royal Sonesta San Juan?

Yep, The Royal Sonesta San Juan is a short 3-minute walk from Isla Verde Beach. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at The Royal Sonesta San Juan?

Yep, there is an onsite spa at The Royal Sonesta San Juan. It has a steam room and a sauna. You'll enjoy services like massages.

Does The Royal Sonesta San Juan have a pool?

Yep, and guests love it! The Royal Sonesta San Juan has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at The Royal Sonesta San Juan?

The Royal Sonesta San Juan features 2 beach bars, a full-service spa and an outdoor pool.

What makes The Royal Sonesta San Juan a romantic place to stay?

Beachfront dining and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Royal Sonesta San Juan.

Does The Royal Sonesta San Juan serve breakfast?

Sure does, buffet brekkie is served on weekdays between 6:00 AM and 11:00 AM and weekends between 6:00 AM and noon.

Is there a free airport shuttle available at The Royal Sonesta San Juan?

No, The Royal Sonesta San Juan does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Sonesta San Juan?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at The Royal Sonesta San Juan?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

The Royal Sonesta San Juan Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Tim

31 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Dec 2024

6/10 Okay

Umesh

Travelled with family

30 Dec 2024

Liked: Staff & service, property conditions & facilities

Disappointed

Food is really terrible. Can’t even make good chicken quesadillas or grilled fish. Even tacos were terrible . The breakfast menu was limited and terrible . People are really friendly though and happy to help if need

Stayed 9 nights in Dec 2024

8/10 Good

Tonya

Travelled with family

29 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay here. The property needs some TLC, but they’re trying to improve it. The jackhammer during the day was not desirable, but it’s understandable that they were trying to get it done in the off season. The dining options were pricey. Overall they staff was friendly and we enjoyed our stay.

Stayed 4 nights in Dec 2024

10/10 Excellent

Kelly

29 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Barris

29 Dec 2024

Stayed 2 nights in Dec 2024

4/10 Poor

Deborah Lynn

Travelled with family, Travelled with partner

28 Dec 2024

Disliked: Staff & service, amenities, property conditions & facilities

Stayed 6 nights in Dec 2024

10/10 Excellent

Randi, Upland

28 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

28 Dec 2024

Liked: Cleanliness, staff & service

Stayed 4 nights in Dec 2024

10/10 Excellent

Jamila

Travelled with partner

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was friendly, knowledgeable, helpful. The property is beautiful and well kept. Would definitely be back

Stayed 4 nights in Dec 2024

10/10 Excellent

Tafari

27 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything

Stayed 4 nights in Dec 2024

8/10 Good

Luis Reynet, WORCESTER

27 Dec 2024

Stayed 4 nights in Nov 2024

8/10 Good

KAITLIN

Travelled with partner

27 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was amazing, rooms are clean, showers are relaxing, beds are super comfortable. We had an ocean front on 14th floor. Lots of food options outside of the resort. Cheap Ubers. All around amazing trip. Will be back!!!

Stayed 5 nights in Dec 2024

10/10 Excellent

Neal, Aldie

Travelled with family

25 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beachfront, well maintained and clean.

Stayed 4 nights in Dec 2024

6/10 Okay

Rushit

25 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Julianne, Pittsburgh

Travelled with partner

25 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the beach area and the chairs.

Stayed 2 nights in Dec 2024

10/10 Excellent

Wafia

24 Dec 2024

Stayed 3 nights in Dec 2024

10/10 Excellent

Dawntae

24 Dec 2024

Stayed 4 nights in Nov 2024

10/10 Excellent

Luis

23 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I like that it had access to beach from their hotel.

Stayed 4 nights in Oct 2024

4/10 Poor

Hugo

Travelled with partner

23 Dec 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

They had construction when we went

Stayed 4 nights in Dec 2024

10/10 Excellent

Sean

Travelled with family

21 Dec 2024

Liked: Staff & service, amenities, property conditions & facilities

The property is great...nothing is inclusive...rooms are clean staff is very friendly

Stayed 4 nights in Dec 2024

6/10 Okay

jodie

21 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

21 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Frank

Travelled with family

21 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are amazing. They want to help. Very nice hotel. Can't wait to go back.

Stayed 4 nights in Dec 2024

6/10 Okay

Bailey

18 Dec 2024

Liked: Cleanliness, property conditions & facilities

We had a great experience overall. However, the Zen Spa was a waste of money and time. They didn’t notify us that our massage was pushed back so we still showed up 30 minutes early as requested then had to come back in a hour. The female employee at the front desk was rude, but ultimately discounted our massage because of that and the quality of the massage, which was still $400, tip included. Our room was also humid the entire time despite us turning down the thermostat.

Stayed 5 nights in Dec 2024

10/10 Excellent

Jeff

18 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great spot on the beach

Stayed 2 nights in Dec 2024

The Royal Sonesta San Juan

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Room, 1 King Bed, City View (Mobility, Roll-In Shower)

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View all photos for Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

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View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

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View all photos for Deluxe Room, 2 Queen Beds, Accessible, Ocean View

Deluxe Room, 2 Queen Beds, Accessible, Ocean View

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View all photos for Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

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View all photos for Executive Suite, 2 Double Beds, City View (Junior)

Executive Suite, 2 Double Beds, City View (Junior)

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About the area

Carolina

What's nearby

Getting around

Restaurants

About this property

The Royal Sonesta San Juan

Languages