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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property
Bayside hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Exterior
Outdoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe
Land view from property
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Room service
The current price is NZ$504
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Port of San Juan
    ‪4 min walk‬
  • Castillo San Felipe del Morro
    ‪4 min drive‬
  • Pan American Pier
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
Premium bedding
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 Bedroom

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
Premium bedding
Eco-friendly toiletries
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

Highlights

Balcony
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Sofa bed
Down duvet
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (View)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Sofa bed
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

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About the area

San Juan

Hotel Rumbao, a Tribute Portfolio Hotel puts you in the heart of San Juan, within steps of Pier 3 and Teatro Tapia. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, KUEROS Restaurant, serves local cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 5973 square feet (555 square metres) of event facilities include 4 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and a hot tub. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a short walk of this 4-property class Old San Juan hotel include Pier 1 and Port of San Juan.

What's nearby

  • Pier 1 - 3 min walk - 0.3 km
  • Port of San Juan - 4 min walk - 0.4 km
  • Castillo San Felipe del Morro - 4 min drive - 2.0 km
  • Puerto Rico Convention Center - 5 min drive - 4.4 km
  • Pan American Pier - 7 min drive - 5.1 km

Getting around

  • Domenech Station - 10 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 29 min drive

Restaurants

  • ‪Raíces - ‬2 min walk
  • ‪Cayo Caribe - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Café Cola'o - ‬1 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Bayside hotel with 24-hour fitness centre and 24-hour front desk
Hotel Rumbao, a Tribute Portfolio Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 5973 square feet (555 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rumbao, a Tribute Portfolio Hotel. For a fee, parking is available.

This 4-star San Juan hotel is smoke free.

  • 245 guestrooms or units
  • 9 levels
  • Conference rooms
  • 5973 sq ft of conference space
  • 555 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 698 reviews
The price is NZ$481
includes taxes & fees
4 May - 5 May
Hilton Garden Inn San Juan Condado

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 15 per day)
  • Secured, covered valet parking on site (USD 27.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,973 square feet of conference space
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 15.00 per day (in/out privileges)
  • Valet parking fee: USD 27.88 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Frequently asked questions

What is the cancellation policy at Hotel Rumbao, a Tribute Portfolio Hotel?

Hotel Rumbao, a Tribute Portfolio Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Rumbao, a Tribute Portfolio Hotel?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Rumbao, a Tribute Portfolio Hotel on 21 Apr 2025 start from NZ$436.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Rumbao, a Tribute Portfolio Hotel?

Yep, Hotel Rumbao, a Tribute Portfolio Hotel has a secured covered self car park with in/out privileges for USD 15.00 per day.

Are there any beaches close to Hotel Rumbao, a Tribute Portfolio Hotel?

The closest beach to Hotel Rumbao, a Tribute Portfolio Hotel is Condado Beach (3.2 km).

Does Hotel Rumbao, a Tribute Portfolio Hotel have a pool?

Hotel Rumbao, a Tribute Portfolio Hotel has an outdoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Hotel Rumbao, a Tribute Portfolio Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Rumbao, a Tribute Portfolio Hotel.

Does Hotel Rumbao, a Tribute Portfolio Hotel serve breakfast?

Yep, buffet brekkie is available weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Rumbao, a Tribute Portfolio Hotel?

No, Hotel Rumbao, a Tribute Portfolio Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Rumbao, a Tribute Portfolio Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Rumbao, a Tribute Portfolio Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 578 out of 849 reviews
Rating 8 - Good. 154 out of 849 reviews
Rating 6 - Okay. 58 out of 849 reviews
Rating 4 - Poor. 24 out of 849 reviews
Rating 2 - Terrible. 35 out of 849 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Stayed 1 night in Dec 2024

10/10 Excellent

Brandon, Cedar Rapids

Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Felix, oceanside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful. Great job refurbishing this old hotel. Check in was a bit of a problem. We checked in at the front desk at about 3pm. Room wasn’t ready yet. Now 5:15 and still no room. We had to settle for any room they might have since we had 6pm dinner plans. We got a double queen. The room was beautiful. To make up for the Delay, we received a couple of food vouchers, we used at the small restaurant near the lobby. The breakfast was also very good. Buffet style but very good. Overall, would I stay here again? Yes. I love Old San Juan, and this hotel is in a great spot.
Stayed 1 night in Dec 2024

10/10 Excellent

Otis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Patricia

Travelled with partner
Very dated… particularly the entry door. It looks like a door from 30 years ago. The door had to be slammed shut. Very average hotel in every way. Dining options are limited around the hotel. This hotel is far from the Pan Am pier where larger cruise ships dock. Smaller ships dock right across the street. If only I did my research.
Stayed 1 night in Dec 2024

6/10 Okay

OBINNA BYRAN

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
Need better costumer service
Stayed 4 nights in Dec 2024

2/10 Terrible

SHARON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROACHES!!!
There were roaches in our room's refrigerator. I informed the receptionist, and they asked me for photographic proof. I was leaving with my bags packed and not returning to that room to take a picture!
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Travelled with group
Disliked: Amenities, property conditions & facilities
Disappointing! TV did not work! Restaurant at hotel was not good. Hotel near cruise ships. Noisy and crowded! Maid service was unreliable. Lost power in hotel room a few times.
Stayed 6 nights in Dec 2024

2/10 Terrible

Ming

Travelled with family
Disliked: Staff & service, property conditions & facilities
We spent one night in this hotel. From the outside, it is a great hotel with great location, the front desk and all staff are very friendly. However, the room is HORRIBLE. First of all, two families came with us, both were assigned to rooms closer to the elevator while our room is the furthest possible (we have a 2-yo, if any difference from the other two families. Then there is vent in the room turned on midnight, it was absolutely loud but no air were blown out. We call the hotel, their first offer was to "tape" the blowhole, which obviously didn't work; then they offered us to another room on the same floor and nearly. That room was quiet until 6AM in the morning and its vent started to blow also, which lasted about an hour before stop.
Stayed 1 night in Dec 2024

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Old San Juan right by waterfront. Nice hotel, friendly staff, good bar. Room was clean and spacious. A good experience that had us wanting to stay longer, alas we had to go.
Stayed 1 night in Dec 2024

10/10 Excellent

ANTHEA

Stayed 1 night in Dec 2024

8/10 Good

Irena

Stayed 3 nights in Dec 2024

4/10 Poor

Gabriel

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The best and only advantage is its location to the Cruise piers(1-3 piers). The services that they offer are mediocre at best Our room lock was not screwed well. I had to screw the casing of the lock. -The coffee maker was broken -Room's thermostat was fixed too cold When we complained that the coffee machine was broken, they gave me a voucher for the cafeteria, but the young lady in charge refused to honor it. I had to go up again two stories to ask the front desk to call the cafeteria attendant. She reluctantly served me, after a half hour wait.
Stayed 1 night in Dec 2024

10/10 Excellent

Everly

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Stayed 1 night in Dec 2024

10/10 Excellent

Dario, Miami

Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to very good restaurants in Old San Juan. Just walk up the hill and you are overlooking the ocean from Castillo San Cristóbal. Comfortable bed and pillows, helpful staff, and good coffee in the morning. Had hoped for a view of the pier, but the hotel was fully booked and we didn’t arrive until 6 PM. Recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Stayed 1 night in Dec 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay before leaving for a cruise
Stayed 1 night in Dec 2024

10/10 Excellent

Solalba

Liked: Cleanliness, staff & service, property conditions & facilities
Beatifull place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer, Pompton Plains

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Staff was very nice in the hotel and the restaurants and market. Definitely would come back.
Stayed 1 night in Dec 2024

6/10 Okay

Mary

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
There was some challenges to our suite. The living room tv was not by the couch. The lighting overall in the entire suite was lacking. We did not receive service on the first night. It took two hours to bring clean towels when we called.
Stayed 2 nights in Dec 2024