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Sheraton Puerto Rico Resort & Casino

4.0 star property
Bayside hotel with 4 restaurants and full-service spa

Photo gallery for Sheraton Puerto Rico Resort & Casino

Beach nearby, free beach shuttle, beach towels
Exterior
Property amenity
Aerial view
Presidential Suite, 2 Bedrooms, Bay View | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
The current price is NZ$591
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
200 Convention Boulevard, San Juan, 00907
  • Distrito T-Mobile
    ‪3 min walk‬
  • Puerto Rico Convention Center
    ‪4 min walk‬
  • Pan American Pier
    ‪10 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Bay View

Superior Room, 1 King Bed, Bay View

Superior Room, 1 King Bed, Bay View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Bay View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Queen Beds, Bay View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Bay View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Bay View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • 63 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom (View)

55-inch LED TV with cable channels, TV

Suite, 1 Bedroom (View)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 93 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms, Bay View

Presidential Suite, 2 Bedrooms, Bay View | Living area

Presidential Suite, 2 Bedrooms, Bay View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 210 sq m
  • Bay view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Bay View

Deluxe Room, 1 King Bed, Balcony, Bay View

Deluxe Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 29 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
  • 91 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Bay View

Deluxe Room, 2 Queen Beds, Balcony, Bay View

Deluxe Room, 2 Queen Beds, Balcony, Bay View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | View from room

Executive Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 91 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

San Juan

A family-friendly stay in the heart of San Juan awaits you at Sheraton Puerto Rico Resort & Casino. You'll be within steps of Puerto Rico Convention Center and within a short 5-minute stroll of Distrito T-Mobile. Highlights at this hotel include 4 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering at Zen Spa Retreat can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, Choices, is open for breakfast and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, kids' swimming pool and pool cabanas. 41463 square feet (3852 square metres) of event facilities include 11 meeting rooms and a conference centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a free beach shuttle. .Places within a 15-minute walk of this 4-property class Santurce hotel include Coca-Cola Music Hall and Pan American Pier.

What's nearby

  • Distrito T-Mobile - 3 min walk - 0.3 km
  • Puerto Rico Convention Center - 4 min walk - 0.4 km
  • Pan American Pier - 10 min walk - 0.9 km
  • Port of San Juan - 3 min drive - 2.9 km
  • Escambron Beach - 5 min drive - 2.6 km

Getting around

  • Hato Rey Station - 5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • ‪Choices Sheraton - ‬1 min walk
  • ‪Medalla Arena - ‬5 min walk
  • ‪Sazon Cocina Criolla - ‬4 min walk
  • ‪La Central by Mario Pagan - ‬5 min walk
  • ‪Pudge’s Pizza - ‬4 min walk

About this property

Sheraton Puerto Rico Resort & Casino

Bayside hotel with 4 restaurants and full-service spa
Sheraton Puerto Rico Resort & Casino offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 41463 square feet (3852 square metres) and includes a conference centre. A casino, a children's pool, and spa services are also featured at the family-friendly Sheraton Puerto Rico Resort & Casino. Parking is available for a fee. A complete renovation of Sheraton Puerto Rico Resort & Casino was completed in March 2023.

This 4-star San Juan hotel is smoke free.

  • 1 building
  • 503 guestrooms or units
  • 12 levels
  • 4 dining venues
  • 4 bars or lounges
  • 41463 sq ft of conference space
  • 3852 sq. m of conference space
  • Built in 2009
  • Casino
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Sheraton Puerto Rico Resort & Casino offers 503 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include baths or showers, spring water baths, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Zen Spa Retreat has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open selected days.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Parking on site (USD 20 per night)
  • Valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 38 for adults and USD 12 to 19 for children
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Choices
  • Texas de Brazil
  • The Bay Pool Bar & Grille
  • The Cafe

Things to do

  • 18 gaming tables
  • 24-hour gym
  • 448 slot machines
  • Casino (21,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sportsbook
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station
  • Conference centre (41,463 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Spring water bathtub
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 20 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.00 to 38.00 for adults and USD 12.00 to 19 for children
  • Self-parking fee: USD 20 per night
  • Valet parking fee: USD 28 per day (in/out privileges)
  • Pet deposit: USD 20 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Puerto Rico Casino
Sheraton Puerto Rico Hotel & Casino
Sheraton Puerto Rico Hotel And Casino
Sheraton Puerto Rico Hotel San Juan
Sheraton Puerto Rico Hotel Casino San Juan
Sheraton Puerto Rico Hotel Casino
Sheraton Puerto Rico Casino San Juan
Sheraton Puerto Rico Hotel San Juan

Frequently asked questions

What is the cancellation policy at Sheraton Puerto Rico Resort & Casino?

Sheraton Puerto Rico Resort & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Puerto Rico Resort & Casino?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Sheraton Puerto Rico Resort & Casino on 27 Apr 2025 start from NZ$494.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Puerto Rico Resort & Casino?

Yep, Sheraton Puerto Rico Resort & Casino has a self car park for USD 20 per night.

Are there any beaches close to Sheraton Puerto Rico Resort & Casino?

Yep, Sheraton Puerto Rico Resort & Casino is a short 17-minute walk from Condado Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Sheraton Puerto Rico Resort & Casino?

Yep, Zen Spa Retreat is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Sheraton Puerto Rico Resort & Casino have a pool?

Sheraton Puerto Rico Resort & Casino has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Sheraton Puerto Rico Resort & Casino?

Sheraton Puerto Rico Resort & Casino features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with spring water tubs, pillowtop beds and premium bedding.

What makes Sheraton Puerto Rico Resort & Casino a romantic place to stay?

Couples spa treatments and a bar, as well as spring water baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Puerto Rico Resort & Casino.

Is Sheraton Puerto Rico Resort & Casino family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Puerto Rico Resort & Casino is a hit with families.

Are there hot tubs in the rooms at Sheraton Puerto Rico Resort & Casino?

No, but there are spring water baths in the guestrooms.

Does Sheraton Puerto Rico Resort & Casino serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Puerto Rico Resort & Casino?

No, Sheraton Puerto Rico Resort & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Puerto Rico Resort & Casino?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Puerto Rico Resort & Casino?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Sheraton Puerto Rico Resort & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 699 out of 1034 reviews
Rating 8 - Good. 165 out of 1034 reviews
Rating 6 - Okay. 88 out of 1034 reviews
Rating 4 - Poor. 47 out of 1034 reviews
Rating 2 - Terrible. 35 out of 1034 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
I love it. Very good customer service.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service. Second year spending New Year here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alicia, Alpharetta

Travelled with partner
Liked: Amenities
First off, this is now a Marriott property. Second, I’m glad I ignored the reviews. I was really expecting a terrible experience. We booked this at the last minute because we just wanted to go some place warm. Being the day before New Year’s Eve, it was hard to find flights and/or hotels to any Caribbean island, so we booked the first available and this was it. The hotel is very large with a small/medium size casino. For gamblers, there are live dealers as well as lots. It’s in a busy area with lots of hotels nearby, but you don’t get a resort feel at all since there’s no beach nearby. They have a nice size infinity pool and lounge area with bar. There was some construction going on in what looked like a hot tub or swim up pool area. No baby pool but there was a shallower end. The pool overlooks a T-Mobile complex with restaurants and a cinema. They had it set up for NYE and we had a fabulous view of the festivities below and the fireworks display. There’s a coffee shop and a few restaurants/bar. They offer a shuttle to beach and Old Sa Juan but it want running on schedule so we just uses Uber or taxis. Service was fine. All in all, a nice hotel if you’re looking for cleanliness, safety. Nothing fancy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a breeze. Dining options and entertainment was top-notch as well! We’ll be staying here again.
Stayed 1 night in Dec 2024

6/10 Okay

CharDonae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property but hated the construction. Also wish the rooms were a little more updated. Overall had a good experience.
Stayed 3 nights in Dec 2024

6/10 Okay

Neeraj

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
There are very limited options to eat nearby. The next door T-Mobile district is always crowded with average wait time of 1hr. The hotel itself has very limited seating in the lobby for people getting food from their cafe or via delivery. Outside food is also not allowed in the pool, leaving people hovering over the seats in the lobby to grab as soon as one is available.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cordera

Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Stayed 1 night in Dec 2024

10/10 Excellent

Jusn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a blast
Stayed 4 nights in Dec 2024

8/10 Good

Alan, Wichita

Liked: Cleanliness, staff & service, amenities
Over priced Older property Convenient location Nice staff
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Dec 2024

10/10 Excellent

Francisco

Stayed 2 nights in Nov 2024

10/10 Excellent

Migdalia

Stayed 3 nights in Dec 2024

10/10 Excellent

Kandarp

Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the convention center and the T-Mobile center. Great pool. Staff was great.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble!!! Highly recommended!
Stayed 6 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I had a wonderful stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located within 15 minutes of all the main attractions we were interested in exploring. Great sushi bar. Great staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Gail

Stayed 3 nights in Oct 2024

10/10 Excellent

Cara

Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and courteous. They have the best tasting local food menu for room service. Really convenient dinning option with The Metropol restaurant and Texas de Brazil in the facility. The Casino was a blast with live music. The T mobile District Center has more entertaining and dinning option a small walk from there. An overall great experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mari Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, moderno, accesible, el personal muy amable,
Stayed 3 nights in Dec 2024

10/10 Excellent

Gilbert

Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Danielle

Stayed 3 nights in Nov 2024