6/10 Okay
Miriam T.
11 Jun 2021
Liked: Cleanliness
I would read this before renting- buy extra gallons of water just in case water goes out!
The hacienda is even more beautiful in person. You are literally in the tree tops and views are gorgeous. The inside of the house was very clean, the beds not so comfortable, I tried 2 beds. The bedroom outside was scary and no one wanted to sleep in it( looks like a shack) that was unfortunate because it looks nothing like the peaceful exotic pictures it portrays . The pool is a nice area (needs better upkeep overall) we arrived on Friday and the pool didn’t get cleaned until Monday, we left Wednesday morning so didnt enjoy much of the pool. There is a hill that you must drive up… we were told a regular car would do…. I’m glad we got an SUV instead
Location is accurate and driving back and forth to San Juan and other areas north west and east was 35-40 min max.
My main disappointment was the communication with the host Greg Jackson. On our last day/afternoon time we were left with no water at all even until the next day before we packed up and left.
When speaking to Greg about the matter he suggested we take a shower in the pool.
The water never came back on and we had no other choice and take a bath in the pool before our flight back. * lastly we only encountered little lizards, caterpillars and a 7ft brown garden snake in the tub area outside. We made the best of it, but definitely not a relaxing trip.
Miriam T.
Stayed 5 nights in Jun 2021