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Hotel Matilda

5.0 star property
Luxury San Miguel de Allende hotel connected to a shopping centre, steps from Juarez Park

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Photo gallery for Hotel Matilda

Exterior
Exterior
Suite (Owner, C)
Breakfast, lunch, dinner served; Mexican cuisine, pool views
Fitness facility
Reviews
9.0

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
Aldama 53, Col. Centro, San Miguel de Allende, GTO, 37700
  • Popular LocationJuarez Park1 min walk
  • Popular LocationChurch of San Miguel Arcángel4 min walk
  • Popular LocationEl Jardin6 min walk
  • AirportQuerétaro, Querétaro (QRO-Querétaro Intl.)72 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Owner, A)

Suite (Owner, A)

Suite (Owner, A)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Deluxe Room (Grand)

Deluxe Room (Grand)

Highlights

Garden
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Owner, C)

Suite (Owner, C)

Suite (Owner, C)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

San Miguel de Allende

Hotel Matilda places you in the centre of San Miguel de Allende, connected to a shopping centre and within a short 5-minute stroll of Juarez Park and Church of San Miguel Arcángel. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to MATILDA can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot tub and steam room. The fine-dining restaurant, Moxi, serves Mexican cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Turkish bath/hammam, steam room and pool loungers. 807 square feet (75 square metres) of event facilities include a meeting room and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 5-property class Zona Centro hotel include San Miguel de Allende Historical Museum and El Jardin.

What's nearby

  • Juarez Park - 1 min walk
  • Church of San Miguel Arcángel - 4 min walk
  • San Miguel de Allende Historical Museum - 5 min walk
  • El Jardin - 6 min walk
  • San Miguel de Allende Public Library - 9 min walk

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 73 min drive

Restaurants

  • ‪Bar Luna - ‬3 min walk
  • ‪Cafe de Santos - ‬3 min walk
  • ‪Tostevere - ‬5 min walk
  • ‪Ki'bok Coffee SMA - ‬4 min walk
  • ‪Amapola Café - ‬6 min walk

About this property

Hotel Matilda

Luxury San Miguel de Allende hotel connected to a shopping centre, steps from Juarez Park
Hotel Matilda offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 807 square feet (75 square metres) and includes conference space. A steam room, spa services, and a library are also featured at the luxury Hotel Matilda.

Smoking is allowed in designated areas at this Art Deco San Miguel de Allende hotel.

  • 32 guestrooms or units
  • 4 buildings
  • 807 sq ft of conference space
  • 75 sq. m of conference space
  • Built in 2010
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Matilda offers 32 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

MATILDA has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Hotel Matilda is listed in the 2013 Condé Nast Traveller Gold List of the world's best places to stay and the 2022 Travel + Leisure 500.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Moxi

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 807 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 4 buildings
  • Art Deco architecture
  • Built in 2010
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • IPod dock
  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1365.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 2176.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1365.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 2176.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Matilda
Hotel Matilda San Miguel de Allende
Matilda Hotel
Matilda San Miguel de Allende
Hotel Matilda Hotel
Hotel Matilda San Miguel de Allende
Hotel Matilda Hotel San Miguel de Allende

Frequently asked questions

What is the cancellation policy at Hotel Matilda?

Hotel Matilda offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Matilda?

As of 29 Jun 2024, prices found for a 1-night stay for 2 adults at Hotel Matilda on 30 Jun 2024 start from NZ$949.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Matilda?

Yep, MATILDA is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Hotel Matilda have a pool?

Hotel Matilda has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hotel Matilda?

Hotel Matilda features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Hotel Matilda a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Matilda.

Is Hotel Matilda family-friendly?

You bet! With amenities such as babysitting services and free food shopping service, as well as childcare services in the guestrooms, it's no surprise that Hotel Matilda is a hit with families.

Is there a free airport shuttle available at Hotel Matilda?

No, Hotel Matilda does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Matilda?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Matilda?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Matilda?

Cats and dogs are welcome at Hotel Matilda, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 9 kg per pet.

Hotel Matilda Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 265 out of 403 reviews" "
Rating 8 - Good. 87 out of 403 reviews" "
Rating 6 - Okay. 32 out of 403 reviews" "
Rating 4 - Poor. 7 out of 403 reviews" "
Rating 2 - Terrible. 12 out of 403 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

basel

Stayed 4 nights in Mar 2024

10/10 Excellent

Jose A Andreu, Albuquerque

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The staff is always there when you need them . Our room got cleaned 3 to 5 times a day, that is hard to see even in a 5 star hotel. Concierge service was beyond expectation, they where able to get us a wine tour 1 hour before; even when there was no tours avaible. Bar tender service was excellent. if they don't have the drink you want, then it will be created for you. We received no excuses on why it was not possible. Everything was doable at Matilda.Strongly recommended . We will be back with more friends. Keep up with excellent service . Jose Andreu

10/10 Excellent

Chase

Stayed 5 nights in Feb 2024

8/10 Good

Mercedes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was wonderful. The meal at Moxi was truly bad. A tasteless yet expensive menu de degustacion, specially worse was the main dish of that menu on Feb 23.
Stayed 2 nights in Feb 2024

10/10 Excellent

Randee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service!
Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omar and the rest of the staff made us feel extremely welcome and ensured we had everything we needed for a comfortable stay. This hotel provides a 5 star service. We look forward to returning in the near future.

10/10 Excellent

Mark-Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean and new.
Stayed 3 nights in Feb 2024

10/10 Excellent

WILLIAM, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, super service
Stayed 2 nights in Jan 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New year get away.
We loved everything about Hotel Matilda. The location was perfect to everything downtown. Staff was very very friendly and considerate. They offered to help in every aspect, whether it was to carry shopping bags to the room, turnover the room at whatever time that worked for us. Hotel was exceptionally clean and spa services were amazing.
Stayed 5 nights in Dec 2023

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service
Great staff ! Good hotel .. plumbing and shower set up is non functional ..
Stayed 2 nights in Nov 2023

2/10 Terrible

Sandra

Stayed 3 nights in Sep 2023

10/10 Excellent

viju

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall great place People were outstanding, in all areas, especially concierge desks, restaurant waiters, bar keepers. Location excellent. Aldamo cafe also excellent. A small quirky thing vs other Mexican hotels was lack of free drinking water in rooms.
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super helpful and friendly. The cathedral and main plaza were within walking distance as well as other small restaurants. It was just a beautiful experience and will definitely stay there again on my next trip.
Stayed 2 nights in Jun 2023

10/10 Excellent

Carlos

Stayed 2 nights in Jul 2023

10/10 Excellent

maureen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful design, clean and very comfortable room. The staff was very friendly and helpful! We had a wonderful 4 night stay at Hotel Matilda and would definitely stay again.
Stayed 4 nights in Jun 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, locación e instalaciones! Mil gracias 🙏🌟
Stayed 2 nights in Apr 2023

10/10 Excellent

Hugo

Stayed 1 night in Apr 2023

8/10 Good

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Service… but
The trip was amazing overall. The rooms need some work! Blackout shades are not total blackout. Shower was terrible/ products are located under shower spray. Shower head is so high, water pressure is poor. The continental breakfast was weak- 6-8 small thin slices of fruit, yogurt, a spoonful of toasted oats, and white bread toasted… no gluten free or whole wheat option. The lunch/dinner menu, quite limited.
Stayed 6 nights in Mar 2023

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff!!! Comfortable and great location. Water pressure wasn’t great and had to shower in a bathtub combo. Would definitely stay there again. Just in a different room.
Stayed 3 nights in Mar 2023

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer property. Excellent location. Staff was top-notch. Had one meal and that was outstanding. I asked for an iron and instead they ironed my clothes for free (including a suit). Only gripe I had is the slow shower drain which is likely due to the old town drainage system. Really a five-star experience. Be sure to tip well.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in a great location in town.
Stayed 1 night in Feb 2023

6/10 Okay

Eftiha

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Everyone was friendly, service was good however, we were given a room, although it was big, had small windows and whited out so rather dark in the room and bathroom. The front door facing towards the open courtyard of restaurant and bar let all the music and noise in. Shower handle fell off during our stay. Hard to figure out lights and we were charged for water even though it was left on a tray with ice every night. Coffee was terrible. Breakfast was nothing great. No upgrade or offer of a quiet room.
Stayed 3 nights in Jan 2023

4/10 Poor

Gilberto

Stayed 3 nights in Oct 2022