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The Phoenix Resort

2.5 star property
Family-friendly resort with 2 outdoor pools and full-service spa

Photo gallery for The Phoenix Resort

2 outdoor pools, pool umbrellas, pool loungers
Restaurant
Children's play area - outdoor
2 bars/lounges
Restaurant

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast available
  • Pool
  • Parking included

Explore the area

Map
Barrier Reef Dr, San Pedro, Ambergris Caye
  • Belizean Melody Art Gallery
    ‪3 min walk‬
  • San Pedro Central Park
    ‪4 min walk‬
  • Central Park Beach
    ‪4 min walk‬
  • San Pedro (SPR-John Greif II)
    ‪10 min walk‬

Room options

View all photos for Premium Suite

Premium bedding, down duvets, in-room safe, blackout curtains

Premium Suite

Highlights

Air conditioning
LCD TV
Washer/dryer
Premium bedding
Blackout curtains
Ceiling fan
Down duvet
2 bedrooms
  • 149 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Premium Suite, Pool View

Premium bedding, down duvets, in-room safe, blackout curtains

Premium Suite, Pool View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Premium bedding
3 bedrooms
  • Sleeps 7
  • 1 King Bed, 4 Single Beds and 1 Double Sofa Bed

View all photos for Premium Suite, Pool View

Premium bedding, down duvets, in-room safe, blackout curtains

Premium Suite, Pool View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Premium bedding
3 bedrooms
Down duvet
Ceiling fan
  • Sleeps 7
  • 1 King Bed, 4 Single Beds and 1 Double Sofa Bed

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About the area

San Pedro

A family-friendly stay in San Pedro awaits you at The Phoenix Resort. Within steps you'll find Belizean Melody Art Gallery and Belize Barrier Reef within a short 5-minute stroll. Highlights at this resort include 2 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and sports massages. The resort's restaurant is a nice spot to grab a bite. Enjoy the free kids' club and pool loungers as well as access to yoga classes and a playground. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 1:00 PM. There's also the convenience of free self parking. .In the area of this San Pedro resort, you'll find Secret Beach.
View more Resorts in San PedroOpens in a new window

What's nearby

  • San Pedro Central Park - 4 min walk
  • San Pedro Belize Express Dock - 6 min walk
  • San Pedro Town Hall - 6 min walk
  • Belize Chocolate Company - 8 min walk
  • Boca del Rio - 16 min walk

Getting around

  • San Pedro (SPR-John Greif II) - 5 min drive

Restaurants

  • ‪Elvi's Kitchen - ‬6 min walk
  • ‪Cool Beans - ‬5 min walk
  • ‪Palapa Bar & Grill - ‬1 min walk
  • ‪Maxie’s Restaurant & Lounge - ‬8 min walk
  • ‪Sandbar - ‬2 min walk

About this property

The Phoenix Resort

Family-friendly resort with 2 outdoor pools and full-service spa
The Phoenix Resort offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A complimentary children's club, barbecue grills, and multilingual staff are also featured at the family-friendly The Phoenix Resort. Free self parking is available.

This San Pedro resort is smoke free.

  • 6 guestrooms or units
  • 2 bars or lounges
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
The Phoenix Resort offers 6 air-conditioned accommodations with washers/dryers and a safe. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages and sports massages. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 5 to 15 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Playground
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free children's club
  • Highchair
  • In-room babysitting
  • In-room washer/dryer
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

The Phoenix Resort Resort
The Phoenix Resort San Pedro
The Phoenix Resort Resort San Pedro

Frequently asked questions

Is parking available at The Phoenix Resort?

Yep, The Phoenix Resort has a free self car park.

Are there any beaches close to The Phoenix Resort?

Yep, The Phoenix Resort is a short 5-minute walk from Boca Del Rio Beach. Fun beach activities include snorkelling.

Is there a spa on site at The Phoenix Resort?

Yep, there is an onsite spa at The Phoenix Resort. You'll enjoy services like deep-tissue massages.

Does The Phoenix Resort have a pool?

The Phoenix Resort has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at The Phoenix Resort?

The Phoenix Resort features 2 outdoor pools, a full-service spa and 2 bars.

What makes The Phoenix Resort a romantic place to stay?

Couples spa treatments and a champagne service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Phoenix Resort.

Is The Phoenix Resort family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as highchairs and childcare services in the guestrooms, it's no surprise that The Phoenix Resort is a hit with families.

Does The Phoenix Resort serve breakfast?

Yeah, cooked-to-order breakfast is on offer weekdays from 7:00 AM to 10:30 AM and weekends between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at The Phoenix Resort?

No, The Phoenix Resort does not offer an airport shuttle service.

Is there a bar or restaurant at The Phoenix Resort?

Yep, you can grab a meal at The Phoenix Resort's onsite restaurant.

What time are check-in & check-out at The Phoenix Resort?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Phoenix Resort?

No, only service animals are allowed.

The Phoenix Resort Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Beautiful hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Anand, Newton Centre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t go wrong with Phoenix. What a great place to stay. Staff is excellent, on site food is delicious, amenities are top-notch and location is perfect. The best part, we were not treated like Expedia guests (which happened last year in Roatan). The place is great and staying anywhere else is just wrong.
Stayed 6 nights in Apr 2024

10/10 Excellent

Tomasz

Travelled with family
Liked: Property conditions & facilities
Above and beyond of our expectations. Resort is so clean and people working here are so nice and helpful.
Stayed 6 nights in Feb 2024