Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection

4.0 star property
Tuscan-style hotel with full-service spa and free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection

Seasonal outdoor pool, pool umbrellas, pool loungers
Free daily full breakfast
Deluxe Double Room
Breakfast, lunch, dinner served; al fresco dining
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Via Poliziano 18, Bagno Vignoni, San Quirico d'Orcia, SI, 53027
  • Collegiate Church of San Quirico
    1 min walk
  • Horti Leonini
    6 min walk
  • Chapel of our Lady of Vitaleta
    11 min drive
  • Siena (SAY-Ampugnano)
    77 min drive

Room options

Deluxe Suite (Triple)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Separate bedroom
Premium bedding
Down duvet
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Romantic Room, 1 Bedroom, Hot Tub

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Air conditioning
Heating
LCD TV
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Classic Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Renovated in 2015
Blackout curtains
Down duvet
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Renovated in 2015
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Romantic Room, Hot Tub

Highlights

Individually furnished
Individually decorated
Fireplace
Private hot tub
Air conditioning
Heating
LCD TV
Renovated in 2015
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Renovated in 2015
Separate bedroom
  • 50 sq m
  • Desert view
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Renovated in 2015
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Quadruple Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Renovated in 2015
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the area

San Quirico d'Orcia

A luxury stay in the heart of San Quirico d'Orcia awaits you at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection. You'll be 0.5 km (0.3 mi) from Horti Leonini and 9.7 km (6 mi) from Palazzo Piccolomini. Highlights at this Tuscan hotel include a full-service spa, a restaurant and free daily breakfast. .A relaxing visit to La Grotta di Venere can include deep-tissue massages and hot stone massages along with detox wraps, body scrubs and reflexology. The restaurant, Al Vecchio Forno, is open for breakfast, lunch and dinner. Garden Bar is the hotel's own bar. Enjoy the Turkish bath/hammam, sauna, seasonal outdoor swimming pool and pool loungers. 10764 square feet (1000 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Free full breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class San Quirico d'Orcia hotel include Pienza Cathedral and Piazza Pio II.

What's nearby

  • Collegiate Church of San Quirico - 1 min walk
  • Horti Leonini - 6 min walk
  • Palazzo Piccolomini - 9 min drive
  • Pienza Cathedral - 10 min drive
  • Chapel of our Lady of Vitaleta - 11 min drive

Getting around

  • Buonconvento Station - 17 min drive

Restaurants

  • ‪Trattoria Osenna - ‬3 min walk
  • ‪Trattoria Vecchio Forno - ‬2 min walk
  • ‪La Bottega di Portanuova - ‬3 min walk
  • ‪Pizzeria Bar L'Officina del Gusto - ‬5 min walk
  • ‪Brasseria della Fonte - ‬7 min drive

About this property

Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection

Tuscan-style hotel with full-service spa and free breakfast
Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection offers its guests a full-service spa, a sauna, and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 10764 square feet (1000 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at the luxury Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

  • 20 guestrooms or units
  • 3 levels
  • 3 buildings
  • Conference rooms
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 1500
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection offers 20 air-conditioned accommodations with a safe and complimentary slippers. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, bidets and complimentary toiletries.

This San Quirico d'Orcia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

La Grotta di Venere has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 20 per night)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Al Vecchio Forno
  • Garden Bar

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (10,764 square foot of space)

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1500
  • Electric bike charging
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
This property's breakfast is served at a nearby restaurant, Trattoria Toscana Al Vecchio Forno, located 180 meters away.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 14 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 220 per room (one-way)
  • Nearby parking fee: EUR 20 per night (33 ft away)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number IT052030B483TZS5RE

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relais Palazzo del Capitano
Hotel Relais Palazzo del Capitano San Quirico d'Orcia
Relais Palazzo del Capitano
Relais Palazzo del Capitano San Quirico d'Orcia
Palazzo Del Capitano Hotel
Palazzo Capitano Wellness e Relais Hotel San Quirico d'Orcia
Palazzo Capitano Wellness e Relais Hotel
Palazzo Capitano Wellness e Relais San Quirico d'Orcia
Palazzo Capitano Wellness e Relais
Hotel Relais Palazzo del Capitano

Frequently asked questions

What is the cancellation policy at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?

Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection on 18 Nov 2024 start from NZ$237.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?

Yep, Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?

Yep, La Grotta di Venere is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like detox wraps, body scrubs and facials, as well as sports massages.

Does Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection have a pool?

Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from June to September.

What makes Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection.

Does Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection serve breakfast?

You bet, complimentary full breakfast is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?

No, pets are not allowed.

Is there a golf course on site at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?

There is a golf course next to Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection.

Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 149 out of 215 reviews" "
Rating 8 - Good. 47 out of 215 reviews" "
Rating 6 - Okay. 11 out of 215 reviews" "
Rating 4 - Poor. 5 out of 215 reviews" "
Rating 2 - Terrible. 3 out of 215 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alma D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the staff nothing but exceptional, friendly, and willing to help and share their guidance. My major complaint would be - I didn’t like that some clients staying at the hotel would take ownership of the limited tanning beds around the pool, save them with placing a towel on top and leaving the pool area for several hours limiting those staying by the pool by not using such beds to tan and relax. I just think that’s a selfish and jerky move by the clients. Staff are very respectful and don’t say anything but there should be some common courtesy guidelines that if you leave for lunch or prefer to relax in the garden with more shade, you should take your damp towel with you and let others use the beds by the pool. That would be my major discontented with the hotel. The breakfast provided in the morning was phenomenal and the estate at Quirico is beautiful!
Stayed 3 nights in Aug 2024

10/10 Excellent

Sherein, Jersey City

Stayed 3 nights in Jul 2024

10/10 Excellent

Edward, Parkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and relaxing property. There are a variety of lovely garden spaces to enjoy: a lounging area, patio area, seated area for lunch, pool area, spa-tub area. You can find shade from the hot sun or find areas if you’d like to be in full sun. Our room was spacious and well appointed. The only thing that would have made our night more restful would have been to have squishier, fluffier pillows on which to rest our heads. We enjoyed breakfast at the restaurant associated with this property. They offered a nice variety from which to choose. We thoroughly enjoyed massage therapy with Sarah, who was practiced in her craft and worked out all the kinks. The front desk staff was very helpful in answering any and all questions and guiding us with helpful recommendations and suggestions. Note: car parking is not near the hotel. You park down the hill, outside the city walls, and walk up. I only mention this because it could be a problem for guests with mobility issues. If you can fit your car through the city archway, you can drop your luggage off at the hotel door before you park.
Stayed 3 nights in Jul 2024

10/10 Excellent

Abby

Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful 2 day stay - Was not familiar with this town but Rita and staff, were incredibly helpful with guidance and restaurant selection- Only small drawback is the church bells ring every hour - thru the night -
Stayed 2 nights in Oct 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful garden with fig trees very nice to relax after running around the different places with refreshing pool Delicious food in the restaurant for both breakfast and dinner
Stayed 2 nights in Sep 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place
Amazing
Stayed 1 night in Jun 2023

10/10 Excellent

Christiane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just exceptional. Staff is phenomenal. Was offered capuchinos when coming in. Representative took us around the hotel which is beautiful and gave us a room upgrade. Best room I have eber had with a living room and large fully remodeled bathroom. The garden is a solutely beautiful and pool is so pretty. The reastaurent belong to the hotel and is excellent.Had dinner and free breakfast was included.
Stayed 1 night in Apr 2023

10/10 Excellent

Linda

Stayed 2 nights in Mar 2023

10/10 Excellent

lau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice town and property. Didn’t get an upgrade though
Stayed 3 nights in Oct 2022

10/10 Excellent

gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpfully staff for directions and setting up tours
Stayed 6 nights in Sep 2022

6/10 Okay

ROBERT, Newcastle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a lovely renovated medieval Tuscan village which is very quaint but limited in variety of eating establishments and shops and what is there has very limited and inspiring menu items. Staff in the restaurant connected to the hotel seem to be poorly trained in good customer service. There is no intimacy in their approach to customers, they seem distant and unsure of themselves. In two weeks in Tuscany staying in six different hotels this was our least favourable stay and by no means the least expensive. Over priced and over advertised as a Relais hotel in my mind.
Stayed 2 nights in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuscany trip
Beautiful place. Lots of charm and really beautiful settings in the Garden. The trattoria for breakfast was cute. Room was nice
Stayed 1 night in Jul 2022

10/10 Excellent

Grant, Wilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Mardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unique location in a small community close to all wineries
Stayed 1 night in Jan 2022

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
M
Staff were nice, hotel
Stayed 1 night in Oct 2020

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with very kind staff.
Stayed 2 nights in Sep 2020

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes. Yes. YES! This hotel was amazing!!
This was such a beautiful hotel, located in a beautiful area. The staff were friendly and helpful. My husband and I stayed here for our honeymoon and would DEFINITELY stay here again in the future! The hot tub/jacuzzi was a HUGE plus with our legs being sore from walking and exploring all the nearby villages.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting and ambience were lovely and the staff were fantastic
Stayed 2 nights in Jan 2020

10/10 Excellent

Angelica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Tuscan Gem
Everything was perfect
Stayed 1 night in Nov 2019

10/10 Excellent

M.Terrazas, Sylmar , California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing. The staff was very attentive and welcoming. The facility was very nice and clean the rooms were very comfortable , the garden was beautiful enjoyed wine and coffee there. Everyone was very pleasant as well as the restaurant. We will definitely recommend this place to family and friends.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Getting to the hotel is a BIG challenge!...the hotel should clarify the directions to get there. Additionally, no place to park the car at all!! It was quite horrible just to off load the luggage. To keep the car overnight, had to go to another outside parking location. There was only one person trying to check-in three arrivals...so no help and long wait! :-( Other than the above: the rooms are clean...although no elevator to get up to the rooms...so get ready to carry luggage over many stairs! :-)
Stayed 2 nights in Oct 2019

6/10 Okay

KC, Burlington VTR

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The location is great, their restaurant is excellent and the exterior garden is nice. We had 2 rooms. One smelled liked an old wood chimney and the toilet seat was coming off. The door squeezed loudly. Air conditioner in 2nd room did not work at all.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful, from greeting to showing us all the amenities. The gardens were beautiful. We parked below in public parking and walked a short distance uphill to get there, inside a very old walled city, very picturesque. Breakfast was great. This property is ideally located to venture out into Tuscany.
Stayed 2 nights in Sep 2019