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Akelarre - Relais & Châteaux

5.0 star property
Luxury San Sebastián hotel in Igueldo with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Akelarre - Relais & Châteaux

Akelarre Ocean Suite | Room amenity
Bar (on property)
Panoramic Deluxe | Terrace/patio
Akelarre Ocean Suite
Beach/ocean view

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Breakfast included
  • Gym

Explore the area

Map
Padre Orcolaga, 56, San Sebastián, 20008
  • Monte Igueldo
    5 min drive
  • Concha Promenade
    6 min drive
  • Ondarreta Beach
    12 min drive
  • San Sebastian (EAS)
    34 min drive

Room options

View all photos for Akelarre Ocean Suite

Akelarre Ocean Suite | Room amenity

Akelarre Ocean Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Plasma TV
Pillow menu
  • 100 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Panoramic Deluxe

Panoramic Deluxe

Panoramic Deluxe

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Plasma TV
Pillow menu
Blackout curtains
  • 60 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Double Horizon

Double Horizon

Double Horizon

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Plasma TV
Pillow menu
Blackout curtains
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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Exterior

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includes taxes & fees
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About the area

San Sebastián

A luxury stay in San Sebastián awaits you at Akelarre - Relais & Châteaux. You'll be 2.5 km (1.5 mi) from Bay of Biscay and 4 km (2.5 mi) from Monte Igueldo. Highlights at this hotel include 2 restaurants, a full-service spa and a winery. .A day of pampering at AKELARRE can include massages and body wraps. The fine-dining restaurant, Akelarre, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, 24-hour gym, Turkish bath/hammam and sauna. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free full breakfast is offered between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this 5-property class Igueldo hotel, you'll find Concha Beach.

What's nearby

  • Monte Igueldo - 5 min drive
  • Concha Promenade - 6 min drive
  • Miramar Palace - 6 min drive
  • Reale Arena - 9 min drive
  • Donostia-San Sebastian Aquarium - 15 min drive

Getting around

  • San Sebastian Amara Station - 18 min drive
  • Bilbao (BIO) - 73 min drive

Restaurants

  • ‪Trikua - ‬7 min drive
  • ‪Bar Campus - ‬7 min drive
  • ‪Txinparta - ‬9 min drive
  • ‪Doner Kebab - ‬7 min drive
  • ‪Mandrágora - ‬7 min drive

About this property

Akelarre - Relais & Châteaux

Luxury San Sebastián hotel in Igueldo with 2 restaurants
A winery is on site. Akelarre - Relais & Châteaux offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury Akelarre - Relais & Châteaux. Self parking is free.

This 5-star San Sebastián hotel is smoke free.

  • 22 guestrooms or units
  • 2 dining venues
  • Full breakfast (free)
  • Winery on site
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Akelarre - Relais & Châteaux offers 22 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. This accommodation offers separate sitting areas. A pillow menu is available. Plasma televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

AKELARRE has 3 treatment rooms, including rooms for couples. Services include facials, body wraps and body treatments. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Akelarre
  • Oteiza

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • Winery

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • Plasma TV

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 14 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Akelarre San Sebastian
Akelarre San Sebastian
Akelarre
Hotel Akelarre
Akelarre Relais Châteaux
Akelarre Relais & Chateaux
Akelarre - Relais & Châteaux Hotel
Akelarre - Relais & Châteaux San Sebastián
Akelarre - Relais & Châteaux Hotel San Sebastián

Frequently asked questions

What is the cancellation policy at Akelarre - Relais & Châteaux?

Akelarre - Relais & Châteaux offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Akelarre - Relais & Châteaux?

Yep, Akelarre - Relais & Châteaux has a free self car park.

Are there any beaches close to Akelarre - Relais & Châteaux?

The closest beach to Akelarre - Relais & Châteaux is Concha Beach (4.8 km).

Is there a spa on site at Akelarre - Relais & Châteaux?

Yep, AKELARRE is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Akelarre - Relais & Châteaux have a pool?

Akelarre - Relais & Châteaux has an indoor pool.

What luxury perks are available at Akelarre - Relais & Châteaux?

Akelarre - Relais & Châteaux features a full-service spa, a winery and an indoor pool.

What makes Akelarre - Relais & Châteaux a romantic place to stay?

Couples spa treatments and a Michelin-starred restaurant, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Akelarre - Relais & Châteaux.

Does Akelarre - Relais & Châteaux serve breakfast?

Yep, complimentary full breakfast is on offer daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Akelarre - Relais & Châteaux?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Akelarre - Relais & Châteaux?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Akelarre - Relais & Châteaux?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Akelarre - Relais & Châteaux?

No, pets are not allowed.

Akelarre - Relais & Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 99 out of 120 reviews" "
Rating 8 - Good. 12 out of 120 reviews" "
Rating 6 - Okay. 6 out of 120 reviews" "
Rating 4 - Poor. 1 out of 120 reviews" "
Rating 2 - Terrible. 2 out of 120 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities, room comfort
Life of luxury
This place is amazing! Every room is designed so it is completely private, so you can have the curtains open on the entire glass wall in the bedroom and look out over the Bay of Biscay, and soak in the tub while inhaling the ocean air. You are practically outside. They really take care of you, here. They have a spa, and they are attached to the Akelarre Restaurant (3 Michelin stars) that started it all.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2023

10/10 Excellent

Flavio

Stayed 2 nights in Sep 2023

10/10 Excellent

JULIETA

Stayed 2 nights in Aug 2023

10/10 Excellent

Alan

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extraordinary - incredibly beautiful. Staff was outstanding.

10/10 Excellent

Kathleen, santa fe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding truly one of the first class properties in the world the Michelin three star incredible had a chance to meet the chef.. charming , humorous , twinkle in his eye .. fantastic food A must stop if you’re traveling through Spain
Stayed 2 nights in Sep 2022

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could stay longer
We spent a very relaxing and comfortable 3 nights at Hotel Akelarre. Service from the staff at reception and in the restaurants is friendly and first class all the way. It was so quiet and peaceful during our stay.
Stayed 3 nights in Aug 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a unique property, the views of the ocean are breathtaking. The staff are very friendly and go out of their way to make you feel at home.
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lack of thoughtfulness
The aesthetics, environment, and services are top notch. However, there are quite a few things they could improve. 1. Bathroom floor was super slippery. We have to be extra careful when we walk in. If you were wearing slippers or theres water on the floor, even more dangerous. 2. The curtain was quite different to close completely. It was heavy and leaves a big gap at the end, which will be a problem for light sensitive sleeper. 3. The door has no lock, so u cannot stop cleaners coming in if you forgot to put the do not disturb sign on the door. 4. The room service menu has very little choice. They have a room service menu and a snack bar menu, yet many items are the same. Overall, the hotel itself was amazing, great spa, convenient parking, good people, impeccable views. But there is still room for improvement on the thoughtfulness. The experience could have been better.
Stayed 5 nights in Jun 2022

10/10 Excellent

Miguel

Stayed 3 nights in May 2022

10/10 Excellent

Expedy

Stayed 8 nights in Apr 2022

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location, food service and staff!
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully set just outside of the city, the hotel is modern, peaceful with incredible views. It's an added bonus to have one of the best restaurants in the city as part of the hotel as well!
Stayed 3 nights in Jul 2020

6/10 Okay

Thai Ping

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overpriced hotel and restaurant, but fab views.
This is more of a 4 star hotel than a 5 star, as there’s no pool, despite being far from any beach. There’s a beautiful indoor jacuzzi at the wellness centre, but nobody there to help, so we had to get towels from an open massage room! No changing facilities that we could see, except for a mixed gender toilet with shower. No lockers either. The steam room was out of order. There was a new member of staff answering the phone who didn’t know anything about the hotel. Breakfast service was super-slow, though the food was ok and the views amazing. The location is idillic and the views stunning, but the service is very patchy. Certainly not what one would expect when spending €500 per night. We couldn’t work out the iPod-like room phone and couldn’t call reception at all: no instructions anywhere. We ate in the much lauded Michelin starred restaurant, but were quite disappointed to be truthful. Not worth the €300 x person.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is incredible. Seriously world class luxury. Staff was wonderful and all the little details in the room went above and beyond. Toiletries were super high quality and loved the traditional pastries left in the room for turn-down. Could have been the best pastry we had while in San Sebastian. I want to visit again and again.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, all the staff were so lovely and made us feel very special.
Stayed 4 nights in Nov 2019

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic View
The hotel and staff are amazing. Views unreal and food that is for foodies. One draw back and a major one is that this is a beach area resort that has no out door pool or deck area to sun in a bathing suit. Spa is amazing as well.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was breathtaking, the restaurant was unforgettable but most of all the staff were so helpful and went above and beyond for us. Our flight got cancelled and we were put on a bus instead, we received calls from the hotel along the way to check how we were going so a driver could meet us as soon as we got to the airport. One of our bags go lost and the hotel staff once again came to the rescue calling to help sort it out before we had to leave. Can’t thank them enough. A very memorable stay.
Stayed 2 nights in Jul 2019