Minura Hotel Sur Menorca & Waterpark

4.0 star property
Family-friendly hotel with water park and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Minura Hotel Sur Menorca & Waterpark

Water park
Children's activities
Water park
Aerial view
Restaurant

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
Carrer dels Equinoccis, s/n, Urb. Biniancolla, Sant Lluis, Menorca, 07710
  • Splash Sur Menorca
    1 min walk
  • Cala Biniancolla
    4 min walk
  • Punta Prima Beach
    17 min walk
  • Mahon (MAH-Minorca)
    16 min drive

Room options

Premium Duplex (4 adults, water park)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Twin Room, Balcony, Sea View (2 adults and 2 children, water park)

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 20 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Family Room (2 adults and 2 children, water park)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
Blackout curtains
  • 40 sq m
  • Sleeps 5
  • 3 Single Beds and 1 Double Sofa Bed

Family Room (2 adults and 3 children, water park)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
Blackout curtains
  • 40 sq m
  • Sleeps 5
  • 3 Single Beds and 1 Double Sofa Bed

Family Room (3 adults and 1 child, water park)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

Family Room (3 adults and 2 children, water park)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
Blackout curtains
  • 40 sq m
  • Sleeps 5
  • 3 Single Beds and 1 Double Sofa Bed

Twin Room (no balcony - 2 ad + 2 ch - waterpark)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Desk
  • 18 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Twin Room (no balcony - 2 adults - no water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Twin Room, Balcony, Sea View (2 adults, water park)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Twin Room (no balcony - 1 ad + 1 ch - waterpark)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Twin Room, Balcony, Sea View (2 adults and 1 child, water park)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Premium Suite (4 adults and 1 child, water park)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 50 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Twin Room (no balcony - 1 ad + 2 ch - waterpark)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Desk
  • 18 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Premium Suite (4 adults and 2 children, water park)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Twin Room, Balcony (2 adults, water park)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room, Balcony (2 adults and 1 child, water park)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Twin Room, Balcony (3 adults, water park)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Twin Room, Balcony (2 adults and 2 children, water park)

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Double Sofa Beds

Premium Suite (3 adults and 1 child, water park)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Premium Suite (3 adults and 2 children, water park)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 50 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Premium Suite (4 adults, water park)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Premium Suite (2 adults and 2 children, water park)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Premium Suite (2 adults and 3 children, water park)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 50 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Premium Suite (2 adults and 4 children, water park)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Large Single Bed

Premium Suite (3 adults, water park)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Premium Apartment (3 adults - no water park included)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds and 1 Double Sofa Bed

Twin Room (no balcony - 2 ad+1 child - waterpark)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Premium Apartment (3 adults and 1 child, water park)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 40 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Double Sofa Bed

Twin Room, Balcony (2 adults - no water park included)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room, Balcony (3 adults - no water park included)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Twin Room, Balcony, Sea View (2 adults - no water park included)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Twin Room, Balcony, Sea View (3 adults - no water park included)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 18 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Premium Duplex (4 adults and 1 child, water park)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Twin Room (no balcony - 3 adults - no water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Premium Duplex (4 adults and 2 children, water park)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 40 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Premium Apartment (2 adults and 3 children, water park)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 40 sq m
  • Sleeps 5
  • 3 Single Beds and 1 Double Sofa Bed

Premium Apartment (3 adults, water park)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
  • 50 sq m
  • Sleeps 3
  • 3 Single Beds and 1 Double Sofa Bed

About the area

Sant Lluis

A family-friendly stay in Sant Lluis awaits you at Minura Hotel Sur Menorca & Waterpark. Within steps you'll find Splash Sur Menorca and Cala Biniancolla within a short 5-minute stroll. Highlights at this hotel include a water park, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute walk of this 4-property class Sant Lluis hotel include Punta Prima Beach and Illa de l'Aire.

What's nearby

  • Splash Sur Menorca - 1 min walk - 0.1 km
  • Cala Biniancolla - 4 min walk - 0.4 km
  • Punta Prima Beach - 17 min walk - 1.4 km
  • Binibèquer Beach - 4 min drive - 2.9 km
  • Mahón Harbour - 13 min drive - 11.4 km

Getting around

  • Mahon (MAH-Minorca) - 16 min drive

Restaurants

  • ‪Restaurante la Rueda - ‬8 min drive
  • ‪La Bolla - ‬10 min drive
  • ‪Sa Pedrera Des Pujol - ‬4 min drive
  • ‪Taberna del Corso - ‬4 min drive
  • ‪Paupa - ‬5 min drive

About this property

Minura Hotel Sur Menorca & Waterpark

Family-friendly hotel with water park and fitness centre
Some rates at Minura Hotel Sur Menorca & Waterpark are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Minura Hotel Sur Menorca & Waterpark offers its guests a water park (surcharge), an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Minura Hotel Sur Menorca & Waterpark. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Sant Lluis hotel.

  • 1 building
  • 252 guestrooms or units
  • 3 levels
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Minura Hotel Sur Menorca & Waterpark offers 252 air-conditioned accommodations with a hairdryer and blackout curtains. Satellite televisions are provided.

Bathrooms include a shower and toothbrushes and toothpaste. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • Street parking available
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 30 April:
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 20 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Club Hotel Menorca
Club Hotel Sur
Club Hotel Sur Menorca
Club Sur Menorca
Club Sur Menorca Sant Lluis
Hotel Club Sur Menorca
Hotel Club Sur Menorca Sant Lluis
Hotel Sur Menorca
Menorca Club Hotel
Sur Menorca Club Hotel
Hotel Club Sur Menorca Sant Lluis Es, Minorca, Spain
Hotel Club Sur Menorca Sant Lluis
Club Hotel Sur Menorca

Frequently asked questions

Is parking available at Minura Hotel Sur Menorca & Waterpark?

Yep, Minura Hotel Sur Menorca & Waterpark has a free self car park.

Are there any beaches close to Minura Hotel Sur Menorca & Waterpark?

Yep, Minura Hotel Sur Menorca & Waterpark is a short 4-minute walk from Cala Biniancolla. Fun beach activities include scuba diving.

Does Minura Hotel Sur Menorca & Waterpark have a pool?

Minura Hotel Sur Menorca & Waterpark has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Minura Hotel Sur Menorca & Waterpark have a waterslide?

No, there is no waterslide at Minura Hotel Sur Menorca & Waterpark, but Splash Sur Menorca is a short 1-minute walk away.

Is Minura Hotel Sur Menorca & Waterpark family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Minura Hotel Sur Menorca & Waterpark is a hit with families.

Is there a free airport shuttle available at Minura Hotel Sur Menorca & Waterpark?

No, Minura Hotel Sur Menorca & Waterpark does not offer an airport shuttle service.

Is there a bar or restaurant at Minura Hotel Sur Menorca & Waterpark?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Minura Hotel Sur Menorca & Waterpark?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Minura Hotel Sur Menorca & Waterpark?

No, pets are not allowed.

Minura Hotel Sur Menorca & Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 19 reviews" "
Rating 8 - Good. 8 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Nelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Nous avons été très bien accueilli, le personnel en est très agréable et souriant, quel plaisir ! Chambre propre et correcte, à part la douche vraiment petite. Le fameux waterparI est juste en face à pieds, génial pour les enfants. La piscine et les installations sont top. La partie repas également : nous avons bien mangé toute la semaine pour du all inclusive c’est plus que correct.
Stayed 7 nights in Aug 2024

10/10 Excellent

carlos

Travelled with family
Excelentes días
Excelente hotel para compartir con los niños , tanto hotel como el parque de agua .
Stayed 3 nights in Jun 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,selection of food was excellent. Staff were very pleasant and the animation team were first class. All ideal for ourselves and our nine year old grandson.
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Decent hotel
Hotel was good and conveniently located. Water park opposite was amazing. Had pool view room so had lots of noise from the hotel until 11pm. Air con unit was poor. Wifi was poor. Sink blocked from first day but hotel fixed it straight away. Sheets not changed daily. Some new towels had stains.
Stayed 7 nights in Jul 2022

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in May 2022

10/10 Excellent

Cristaly

Stayed 1 night in Oct 2021

2/10 Terrible

EXEL

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't go there
My son got food poisoning with temperature up to 39 from hotel food, another kid also got food poisoning and went to hospital on the same day food is no where near fresh.Additional charges for: using water park 6 p.d, changing towels 6, natural coffee at the bar 1,5. Even for all inclusive option. At the main restaurant natural cofee is not available. Overall feels like all inclusive is like cheap option by the way they act to you. Im not going there again even for free...
Stayed 7 nights in Jul 2021

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, amenities
Plage dificile d’accès
Stayed 6 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
C’était bien mais
Par où commencer, concernant l’hôtel pour ma part il ne vos absolument pas 4*, les chambre sont pas aussi belle que sur les photos, les murs cassés, salle de bain très petite,draps sale. l’hôtel est beau de l’extérieur et dans le hall mais c’est tout, les odeurs désagréables. Pour parler du buffet , par contre très t’es bon avec du choix donc sur ça rien à dire. Et pour le personnel, ont tient à remercier samantha,et d’autres personnes qu’on a pas pu prendre le prenom qui accueil toujours avec le sourire et qui essaye de parler avec nous malgré la barrière de la langue mais par contre un certain Pedro qui nous montre clairement qu’on est pas les bienvenus c’est dommage. L’hôtel est bien pour une famille avec des enfants car il y a beaucoup d’activité (mini parc, piscine, toboggan géant, spectacle le soir et j’en passe) donc sympa mais je ne reviendrai pas
Stayed 11 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Stayed 7 nights in Oct 2022

8/10 Good

Nisha Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ok, but the people are amazing
We chose the hotel because of the waterpark and that was really fun. The rooms were quite small for us as a family, but maybe we should have taken a bungalow. The rooms were though quite expensive for its low comfort. Food etc was ok. The hotel shows were great and the animations for adults (sport games) were so much fun too. We laughed so much..Mario, Francesco, Valerie etc were just awesome people. The hotel is not attached to any beach, which we usually like..but there was a waterpark. Public transportation was also very convenient from the hotel.
Stayed 6 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with group
Ett vanligt charterhotell
Fin utsikt från rum med havsutsikt. Mycket underhållning på kvällarna, roligt för de som deltar, mycket ljud till samtliga rum för de som inte gör det. Flera bord och platser utomhus, men man får bara äta inomhus. Mycket liv vid poolområdet på kvällarna. Städningen utan anmärkning. För cykeluthyrning hänvisar hotellet till en annan ort. Hotellet kräver förskottsbetalning av halva beloppet en tid innan via ett meddelande på spanska, vilket är ovanligt och kom som en överraskning (det står att detta ska framgå på hotels.com, men det märkte vi inte). Detta belopp återbetalas inte vid senare avbokning. Poolen är bra. Rummet mindre, men funktionellt. Bra storlek på badrummet, dock trång duschkabin. Ett charterhotell med långa korridorer och typiska gäster, helt enkelt, på gott och ont.
Stayed 4 nights in Sep 2021

8/10 Good

Guillem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación calidad/precio
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tutto veramente speciale camere accoglienti personale molto in gamba e cortese sempre disponibile e pronto ad accogliere qualsiasi tipo di richiests
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019