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Hotel Silken Atlántida Santa Cruz

4.0 star property
Hotel connected to a shopping centre in Santa Cruz de Tenerife with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Silken Atlántida Santa Cruz

Front of property
Silken Club | Living area
Silken Club | Living area
Reception
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Avenida del Tres de Mayo, s/n, Santa Cruz de Tenerife, Tenerife, 38005
  • Centro Comercial Meridiano
    2 min walk
  • Cesar Manrique Waterpark
    8 min walk
  • Heliodoro Rodriguez Lopez Stadium
    9 min walk
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    20 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Silken Club)

Junior Suite (Silken Club)

Junior Suite (Silken Club)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Offer

Minibar, in-room safe, desk, blackout curtains

Offer

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Silken Club

Silken Club

Silken Club

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is NZ$276
for 1 night
includes taxes & fees
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About the area

Santa Cruz de Tenerife

You'll be connected to a shopping centre at Hotel Silken Atlántida Santa Cruz, and within steps of Centro Comercial Meridiano and El Tanque Cultural Space. Highlights at this hotel include a restaurant, a bar/lounge and Access to hot tub. .The restaurant, GASTROBAR-SOOK, is open for breakfast, lunch and dinner. Enjoy the gym and sauna. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an area shuttle. .In the area of this 4-property class Santa Cruz de Tenerife hotel, you'll find Teresitas Beach.

What's nearby

  • Centro Comercial Meridiano - 2 min walk - 0.2 km
  • Heliodoro Rodriguez Lopez Stadium - 9 min walk - 0.8 km
  • Tenerife Auditorium - 9 min walk - 0.8 km
  • Palmetum of Santa Cruz de Tenerife - 10 min walk - 0.9 km
  • Plaza de Espana - 18 min walk - 1.5 km

Getting around

  • Chimisay - 9 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 20 min drive

Restaurants

  • ‪Meridiano - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Sakura VII - ‬2 min walk
  • ‪Subway - ‬5 min walk
  • ‪Strasse Santa Cruz - ‬5 min walk

About this property

Hotel Silken Atlántida Santa Cruz

Hotel connected to a shopping centre in Santa Cruz de Tenerife with a fitness centre
Hotel Silken Atlántida Santa Cruz offers its guests Access to hot tub, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Silken Atlántida Santa Cruz. For a fee, parking is available.

This 4-star Santa Cruz de Tenerife hotel is smoke free.

  • 144 guestrooms or units
  • 9 levels
  • 2 buildings
  • Conference rooms
  • Built in 2001
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Silken Atlántida Santa Cruz offers 144 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include a bath, designer toiletries, bidets and complimentary toiletries.

This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (EUR 15 per day)
  • Extended parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GASTROBAR-SOOK
  • GASTROBAR-SOOK

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Self-parking fee: EUR 15 per day
  • Extended parking fee: EUR 15 per night
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Cashless payment methods are available for all transactions.

Property Registration Number B01568377

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Silken Atlántida
Silken Atlántida Hotel
Silken Atlántida Hotel Santa Cruz
Silken Atlántida Santa Cruz
Silken Santa Cruz
Silken Atlántida Santa Cruz Hotel Santa Cruz De Tenerife
Silken Atlántida Santa Cruz Hotel
Silken Atlántida Santa Cruz Santa Cruz De Tenerife
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Silken Atlantida Santa Cruz
Hotel Silken Atlántida Santa Cruz Hotel
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Hotel Silken Atlántida Santa Cruz Hotel Santa Cruz de Tenerife

Frequently asked questions

What is the cancellation policy at Hotel Silken Atlántida Santa Cruz?

Hotel Silken Atlántida Santa Cruz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Silken Atlántida Santa Cruz?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Silken Atlántida Santa Cruz on 1 Dec 2024 start from NZ$183.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Silken Atlántida Santa Cruz?

Yep, Hotel Silken Atlántida Santa Cruz has a self car park for EUR 15 per day. Additionally there is extended parking for EUR 15 per night.

Are there any beaches close to Hotel Silken Atlántida Santa Cruz?

Yep, Hotel Silken Atlántida Santa Cruz is a short 13-minute walk from Tenerife Beaches.

Does Hotel Silken Atlántida Santa Cruz have a waterslide?

No, there is no waterslide at Hotel Silken Atlántida Santa Cruz, but Cesar Manrique Waterpark is a short 8-minute walk away.

Is Hotel Silken Atlántida Santa Cruz family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that Hotel Silken Atlántida Santa Cruz is a hit with families.

Does Hotel Silken Atlántida Santa Cruz serve breakfast?

You bet, buffet brekkie is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Silken Atlántida Santa Cruz?

No, Hotel Silken Atlántida Santa Cruz does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Silken Atlántida Santa Cruz?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Silken Atlántida Santa Cruz?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Silken Atlántida Santa Cruz?

No, only service animals are allowed.

Hotel Silken Atlántida Santa Cruz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 957 reviews" "
Rating 8 - Good. 356 out of 957 reviews" "
Rating 6 - Okay. 71 out of 957 reviews" "
Rating 4 - Poor. 25 out of 957 reviews" "
Rating 2 - Terrible. 11 out of 957 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a great hotel glad that I booked it
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place with friendly staff, had a mini-emergency on our trip and they helped me locate a 24 hour pharmacy to get medicine!
Stayed 3 nights in Jul 2024

10/10 Excellent

Nolides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
This is a great place to stay in Santa Cruz de Tenerife. Staff is friendly, the hotel is clean and placed near shopping centers, the auditorium, and main bus station.
Stayed 1 night in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. But no complimentary drinks or irons
Everything was good and as expected except for 2 things. 1 there was no complimentary water or coffee in the room. For a 4* hotel this is to be expected. Secondly there were no irons in the hotel. They offered a ironing service, but this was not advertised. When asked they said they would have it ready in the morning. Not freat when you have places to be that evening. Thus I went out for a very important buisness dinner in creased clothing.
Stayed 1 night in Jul 2024

6/10 Okay

kevin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Reception staff very good,bar/catering staff very rude unprofessional.
Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, it's no easy to arrive with cars
Stayed 3 nights in May 2024

10/10 Excellent

Jose, Miami Beach

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP lounge was perfect for a group of 8 friends so we can gather and catch up on old times. The rooms were very comfortable and included breakfast was very good.
Stayed 4 nights in Apr 2024

10/10 Excellent

Santiago

Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
No tea or coffee making facilities in deluxe room
Stayed 1 night in Apr 2024

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
There was no ice machine in the hotel and I had to purchase Ice at the bar for $5. Also, no one spoke English so it’s a challenge to get things there.
Stayed 1 night in Apr 2024

10/10 Excellent

Emmanuelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les lits étaient confortables et la chambre spacieuse et chaleureuse. Le déjeuner était simple, mais délicieux avec des produits frais Nous avons passé seulement une nuit, mais on aurait bien voulu y rester plus longtemps.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* as always.
We always have a great stay when we are here,superb location,friendly,efficient staff.They even remembered to give us our usual suite despite me forgetting to request it.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silken Atlantida Santa Cruz de Tenerife
A nice, centrally located hotel withing walking distance of the bus station, concert hall and other tourist attractions, staff are friendly and attentive. Hotel is clean, modern with a nice bisyro restaurant, prices in which are reasonable and food quality is good
Stayed 1 night in Mar 2024

10/10 Excellent

Daile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, limpieza y comodidad, solo q no tiene piscina
Stayed 5 nights in Feb 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge comfortable room (Silken Club), ours was 1st fllor and overlooked main road but with little traffic noise due to good soundproofing. Massive double bed, quiet air con
Stayed 1 night in Feb 2024

10/10 Excellent

giorgi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Friedrich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención!! Muy buena ubicación!
Stayed 3 nights in Nov 2023

10/10 Excellent

Roberto, Davie

Stayed 10 nights in Nov 2023

6/10 Okay

Neil

Stayed 1 night in Oct 2023

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was not great!
This hotel looks amazing and the staff are friendly, but the only thing that lets it down is the breakfast. The staff at breakfast are not proactive in making sure the breakfast is topped up full. When half of the main items are not there, that’s poor show.
Stayed 1 night in Oct 2023

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

ANDREI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good short Stay - rooom was big
Stayed 1 night in Sep 2023

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Magne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Facility was clean. Staff very friendly. The price a bit high with no breakfast included. Area was safe and reasonably walkable.
Stayed 2 nights in Feb 2023