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Best Western Inn

2.5 star property
Hotel with free breakfast, near Santa Cruz Beach Boardwalk

Photo gallery for Best Western Inn

Lobby
Free continental breakfast
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$189
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
126 Plymouth St, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Fridge
TV
Jetted bath
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Fridge
TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

About the area

Santa Cruz

At Best Western Inn you'll be 2.7 km (1.7 mi) from Santa Cruz Beach Boardwalk and 4.5 km (2.8 mi) from Monterey Bay. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a 24-hour front desk, free newspapers in the lobby and multilingual staff. .Attractions within a 10-minute drive of this Westside Santa Cruz hotel include University of California, Santa Cruz and Mystery Spot.

What's nearby

  • Ocean Street - 1 min walk - 0.1 km
  • Pacific Avenue - 15 min walk - 1.3 km
  • Santa Cruz Wharf - 3 min drive - 3.2 km
  • Santa Cruz Beach Boardwalk - 4 min drive - 3.6 km
  • Mystery Spot - 7 min drive - 5.0 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Mariannes Ice Cream - ‬5 min walk
  • ‪Jack in the Box - ‬11 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taqueria Los Pericos - ‬14 min walk

About this property

Best Western Inn

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Inn. Free self parking is available.
  • 28 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Water dispenser
Best Western Inn offers 28 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Similar properties

Reception

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,148 reviews
The price is NZ$172
includes taxes & fees
28 Apr - 29 Apr
Comfort Inn Santa Cruz

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Inn Santa Cruz
Best Western Santa Cruz
Best Western Inn Hotel
Best Western Inn Santa Cruz
Best Western Inn Hotel Santa Cruz

Frequently asked questions

Is parking available at Best Western Inn?

Yep, Best Western Inn has a free self car park.

How much does it cost to stay at Best Western Inn?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Best Western Inn on 6 Apr 2025 start from NZ$189.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Inn?

The closest beach to Best Western Inn is Capitola Beach (6.5 km).

Does Best Western Inn serve breakfast?

Sure does, complimentary continental breakfast is on offer at Best Western Inn.

Is there a free airport shuttle available at Best Western Inn?

No, Best Western Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Inn?

No, only service animals are allowed.

Best Western Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 334 out of 971 reviews
Rating 8 - Good. 346 out of 971 reviews
Rating 6 - Okay. 187 out of 971 reviews
Rating 4 - Poor. 55 out of 971 reviews
Rating 2 - Terrible. 49 out of 971 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Fernando

Disliked: Cleanliness, property conditions & facilities
No TV !! And no WiFi!!
Stayed 2 nights in Dec 2024

8/10 Good

Erin

Stayed 5 nights in Dec 2024

4/10 Poor

Ressa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

6/10 Okay

Dianne

Travelled with family and small children
Disliked: Staff & service
I dont like the fact that my deposit has not been returned. I left the room in good condition. I understood that it should have been returned on my check-out...
Stayed 1 night in Dec 2024

4/10 Poor

Minjie

Stayed 2 nights in Nov 2024

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay in Best Western was good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what was needed on a late night in Santa Cruz. Clean, comfortable, could be a bit quieter. If you're a light sleeper, bring earplugs. There is a lot of road noise until late in the evening.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near the airport and clean. Would stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Isaiah

Travelled with family, Travelled with partner
Liked: Staff & service
This place was average but for the price not that great; thought I’d pay a little more to get a nicer hotel but it was relatively average. The area of Santa Cruz is full of homeless people and becoming the next San Francisco. The walls are quite thin and the beds are super stiff and uncomfortable. Front desk was alright as they were training someone new. And if this property is full then good luck because there’s hardly any parking. That’s why their policy is one car per room. Other than that it was relatively average like I said. So don’t set your bar high coming here like I did. Because the pictures don’t paint the picture of reality.
Stayed 1 night in Oct 2024

6/10 Okay

Jim, WALNUT CREEK

Stayed 1 night in Sep 2024

2/10 Terrible

Ramin, Austin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing experience at the Best Western Inn. The bed sheets were dirty when we checked in, and when I asked the concierge to replace them, they handed me new sheets and expected me to change them myself! This was incredibly unprofessional and unacceptable. The breakfast was also underwhelming—very basic with limited options, nothing special at all. The location was okay, but don’t expect good service at this hotel. Overall, not worth the stay, and I wouldn’t recommend it
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Stayed 3 nights in Sep 2024

10/10 Excellent

Mayo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to FWY. 2 left hand turns and on the 101South
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alright, for a MOTEL, this is pretty good. I say this because we had no idea we booked a motel, so we tried to not to let our mistake affect our overall expectations of this place. We were safe, a roof was over our heads, the breakfast was good, and the walking distance wasn’t far from parking lot to room door. However, it was very loud in the mornings when staff or guests would walk by our front door, which was on the first floor and close to the gym. Also, we could hear the guests walking in the room above us but I’m assuming that’s normal for motels, or maybe these guests stomp more than the average Joe? Wasn’t a fan of the shower head, either, as it sprayed everywhere and I had just gotten a tattoo on my ankle and would’ve preferred a less messy spray to not agitate it. On the plus side, when I needed things, the staff provided them promptly and were friendly/helpful. The breakfast was delicious and overall it was a decent stay. Like I said, for a motel, this is a good choice.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

catharine

Business traveller
Disliked: Cleanliness, amenities
It was loud. The front desk person was awesome and sweet and helpful though!
Stayed 1 night in Sep 2024

10/10 Excellent

Nestor

Liked: Amenities
Was clean
Stayed 1 night in Sep 2024

6/10 Okay

Laura

Travelled with family, Business traveller
Pro’s: staff nice and helpful, inside room clean and updated. Beds and pillows comfortable. With windows closed moderately quiet. Con’s: price gauging because of near by university welcome week, 400.00 a night ! Location on a corner with a signal and massive traffic, ambulance sirens, honking Our view was homeless people begging for money. The towels were worn and mismatched. Internet service down the entire 2.5 days we were there. Breakfast was disappointing. This place felt like an over priced motel. Only if you could get a ridiculously low rate would I consider staying there. I personally willl never consider staying there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Friendly staff, clean rooms
Stayed 1 night in Sep 2024

8/10 Good

Laura

Travelled with family
Liked: Staff & service, amenities
Overall stay was okay. I arrived to check-in too early. When i wanted to use the lobby bathroom staff was using it and took too long. With the room bathroom and other areas needed detail cleaning. It must be deep clean every time.
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Travelled with family
Location good
Stayed 3 nights in Sep 2024

8/10 Good

Charles

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made our check in late, Cruz the evening clerk was wonderful and very helpful. Thank you so very much for your kindness. The Lovelys
Stayed 1 night in Sep 2024