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Sentido Galosol

4.0 star property
Family-friendly hotel on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sentido Galosol

Aerial view
On the beach, sun-loungers, beach umbrellas, beach towels
View from property
Indoor pool, 2 outdoor pools, open 8:30 AM to 6 PM, pool umbrellas
2 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Spa
  • 24/7 front desk
  • Gym
The price is NZ$247
includes taxes & fees
4 Jan - 5 Jan 2025

Explore the area

Map
Rua D. Francisco Santana, Caniço de Baixo, Santa Cruz, Madeira, 9125-031
  • Ponta da Oliveira
    3 min walk
  • Palheiro Golf Club
    9 min drive
  • Pizzaria Galosol
    1 min walk
  • Funchal (FNC-Cristiano Ronaldo)
    10 min drive

Room options

View all photos for Twin Room, Side Ocean View

Twin Room, Side Ocean View

Twin Room, Side Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Sentido Suite (2 bedrooms)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Sentido Suite (2 bedrooms)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sea view
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Sentido Side Sea View

Sentido Side Sea View

Sentido Side Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Sentido Fitness Suite (1 bedroom)

Sentido Fitness Suite (1 bedroom)

Sentido Fitness Suite (1 bedroom)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Garden View

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Twin Room, Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Sentido Sea View

Sentido Sea View

Sentido Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Master Suite (2 bedrooms)

Master Suite (2 bedrooms)

Master Suite (2 bedrooms)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite

Suite

Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 44 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior

The Views Oasis - Family Friendly

Pool
Hot tub
Breakfast included
Spa
4.6 out of 5, Wonderful, (154)
The price is NZ$269
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Views Oasis - Family Friendly

About the area

Santa Cruz

A family-friendly stay in Santa Cruz awaits you at Sentido Galosol. Within steps you'll find Ponta da Oliveira and Reis Magos Beach within a 10-minute stroll. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Onda Revital Lounge can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, Atlantis Restaurant, serves local cuisine and is open for lunch and dinner. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and gym. 3229 square feet (300 square metres) of event facilities include a meeting room and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7:30 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Santa Cruz hotel, you'll be 3.3 km (2 mi) from Palheiro Golfe and 4.6 km (2.9 mi) from Jardins do Palheiro.

What's nearby

  • Madeira Botanical Garden - 9 min drive
  • Palheiro Golf Club - 9 min drive
  • Palheiro Gardens - 11 min drive
  • Funchal Farmers Market - 11 min drive
  • CR7 Museum - 12 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 10 min drive

Restaurants

  • ‪La Carbonara Garajau - ‬4 min walk
  • ‪Laranjinha - ‬10 min walk
  • ‪Residencial Klenks Café - ‬9 min walk
  • ‪Bar Riu Palace - ‬11 min walk
  • ‪Riu Palace Reception - ‬13 min walk

About this property

Sentido Galosol

Family-friendly hotel on the beach, with 2 outdoor pools
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sentido Galosol, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This eco-certified hotel also offers a children's pool, a sauna and a fitness centre. You'll have access to the indoor pool and outdoor pool at a partner property. For a fee, parking is available. A complete renovation of Sentido Galosol was completed in January 2023.

This 4-star Santa Cruz hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 1990
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • On-site shopping
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sentido Galosol offers 125 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Onda Revital Lounge has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 5 per day)
  • Street parking available
  • Return airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Parking on site (EUR 5 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Atlantis Restaurant

Things to do

  • 2 outdoor pools
  • Basketball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool (guest access)
  • Pilates classes
  • Racquetball/squash
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre (3,229 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Composting
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 78

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cots (infant beds) are available for EUR 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per person (return)
  • Airport shuttle fee per child: EUR 20 (return), (from 2 to 12 years old)
  • Self-parking fee: EUR 5 per day
  • Nearby parking fee: EUR 5 per day (492 ft away)
  • Late check-out fee: EUR 78 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, Eurocard, debit cards and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 3122

We should mention

  • Pool access available from 8:30 AM to 6 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Galo Galosol
Galo Galosol Canico
Galo Resort Hotel
Galo Resort Hotel Galosol
Galo Resort Hotel Galosol Canico
Galosol
Sport Hotel Canico
Sentido Galosol Hotel
Galo Resort Hotel Galosol
Sentido Galosol Santa Cruz
Sentido Galosol Hotel Santa Cruz

Frequently asked questions

What is the cancellation policy at Sentido Galosol?

Sentido Galosol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sentido Galosol?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Sentido Galosol on 4 Jan 2025 start from NZ$239.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sentido Galosol?

Yep, Sentido Galosol has a self car park for EUR 5 per day.

Are there any beaches close to Sentido Galosol?

Yep, Sentido Galosol is a short 8-minute walk from Reis Magos Beach. Fun beach activities include yoga, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Sentido Galosol?

Yep, Onda Revital Lounge is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Sentido Galosol have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:30 AM to 6 PM.

What luxury perks are available at Sentido Galosol?

Sentido Galosol features 2 outdoor pools, a full-service spa and an indoor pool.

What makes Sentido Galosol a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Sentido Galosol.

Is Sentido Galosol family-friendly?

You bet! With amenities such as a children's pool, children's meals and laundry facilities, it's no surprise that Sentido Galosol is a hit with families.

Does Sentido Galosol serve breakfast?

You bet, complimentary buffet breakfast is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Sentido Galosol?

No, but there's an airport shuttle that runs from 9:00 AM - 6:00 PM on request for a fee.

Is there a bar or restaurant at Sentido Galosol?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sentido Galosol?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Sentido Galosol?

No, pets are not allowed.

Sentido Galosol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 332 reviews" "
Rating 8 - Good. 130 out of 332 reviews" "
Rating 6 - Okay. 26 out of 332 reviews" "
Rating 4 - Poor. 3 out of 332 reviews" "
Rating 2 - Terrible. 2 out of 332 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vitor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hotel, the breakfast brunch was fantastic every time. The location is great if you plan to travel around the island as it’s 20 seconds from the highway. The ocean view was great as well. The restaurant and markets that are 30 seconds walk from the hotel were phenomenal as well. Definitely staying here again when I come back!
Stayed 9 nights in Aug 2024

10/10 Excellent

Inna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with lots of restaurants, lounges, loved the beach/pool/cliff area. Breakfast has a lot of variety. Limited parking and no dedicated shampoo or conditioner, only one bottle of soap/gel for both body and hair. Rooms renovated but not completely, the terrace and windows are still dated. Overall, we did enjoy our stay, there were a lot more positives than negatives.
Stayed 5 nights in Aug 2024

6/10 Okay

Chad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Facilities were nice and room was clean, but staff were unable to place our family travelling with children in adjacent rooms, despite prior request, which impaired our enjoyment of the holiday.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

4/10 Poor

Alyssa

Stayed 6 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , wonderful restaurants and bar overlooking the sea, great access to swimming and snorkelling etc in local marine nature reserve.
Stayed 4 nights in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sentido Galosol is a lovely hotel. Few complaints - no luggage cart to bring luggage (no bellhop service), very limited onsite parking (street parking available at 4. Euro/fay), no lotions in bathroom. Still, I would recommend. Good location, good breakfast, good price
Stayed 3 nights in Jul 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Oko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, great views and a nice sleeping experience. Would come again
Stayed 4 nights in Jun 2024

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible time at sentido Galosol. The staff was so nice and friendly. The breakfast was great with lots of variety and the facility was impeccable. I would highly recommend staying there.
Stayed 4 nights in Jun 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Almost perfect
A really nice resort, great breakfast and dinner buffet. Easy to take a bus to Funchal. The rooms were clean, and had a cool layout. My only complaint is that the room as too warm and humid for me to get a good nights sleep which negatively impacted my ability to get over the jetlag and enjoy the start of my vacation. The thermostat is the room does not change the temperature of the room, only displays the current temperature which, with the AC running all night showed the room temperature at 24°C.
Stayed 3 nights in Jun 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay, highly recommended!
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and Charming
Very charming place with nice views.
Stayed 3 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a long weekend. Good gym and range of classes. Enjoyed the sunrise yoga and the activities organised by Lokoloko next door were fantastic. All the staff at the hotel were amazing, so friendly.
Stayed 4 nights in May 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really really enjoyed my stay. Hotel was clean and quiet and served my needs perfectly. Hotel staff was able to arrange for a rental car for me when I arrived to the hotel. Free parking was very limited but, I was always able to find paid street parking not far from the hotel. So not really a big deal. The hotel staff are superb. A special acknowledgement to Barbara Gomez who is so kind, professional, always had a smile on her face and offered great suggestions for things to do in Madeira during my stay. My only “complaint” which is minor is the temperature of the hot water in my room . I like the option of very hot water when it comes to bathing/showering. The water in my room was barely lukewarm. Outside of this minor issue, I would most certainly would stay at this hotel again.
Stayed 5 nights in Mar 2024

8/10 Good

martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and super helpful. Me and my partner used the pool, spa and fitness facilities every day and really enjoyed the sunrise yoga classes. The buffet breakfast was decent. Hiring a car is necessary as there is very little within walking distance of the hotel. But the island is only small, so you can reach most places with a short drive from the hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
A great spot to relax at the end of our trip
Stayed 2 nights in Feb 2024

10/10 Excellent

Tranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a ocean view and the surrounding area was beautiful and peaceful.
Stayed 11 nights in Jan 2024

10/10 Excellent

Phoebe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for active holiday
Great location in the waterfront. Perfect for active holidays as it offers a wide range of options to suit all tastes.
Stayed 4 nights in Dec 2023

10/10 Excellent

Chiam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking - not great because of limited spaces available. End up playing musical chairs/cars. Great service from Staff at reception - Duarte Santos and breakfast staff. Commendable! Thank you. Close to airport and amenities. Require own transportation.
Stayed 3 nights in Dec 2023

8/10 Good

Anca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a 4 star hotel indeed
Positives: - staff is friendly - location is nice and quiet - activities like yoga, diving, hiking trips - landscaped area around the hotel - it's actually two hotels so more facilities - sommelier is amazing. Great wine tasting. - nice to see solar panels and water saving Improvements: - a proper coffee at breakfast - breakfast smoothies always run out - a sewage smell in all the lifts and toilets - no free water offered in the room - beach towels refreshed only for a fee - blue bar only has basic snack food - masseuse at spa doesn't seem to know what they're doing. Also, a 60min massage lasted for 40min. - asked to pay upfront upon check-in - check-in staff should make it clear whether your room is ready for early check in or not. We were led to believe we can check-in 2 hours early but our room wasn't actually ready which we only found out after 20min of paperwork. Not upset about the wait, only about the bad communication and expectation management - last thing you need when you haven't slept all night.
Stayed 7 nights in Oct 2023

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
It is not often that we are impressed with big hotels but this one is absolutely perefect. Every aspect of it and the best saunas we've been.
Stayed 2 nights in Oct 2023

10/10 Excellent

Elina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Sep 2023