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The Aqua Pacific Hotel

2.0 star property
Hotel with free parking, steps from Ocean Street
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Aqua Pacific Hotel

Indoor pool, seasonal outdoor pool
Premium bedding, pillow-top beds, individually decorated
Reception
Exterior
Shower, designer toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
The price is NZ$147
includes taxes & fees
3 Dec - 4 Dec

Explore the area

Map
330 Ocean St., Santa Cruz, CA, 95060
  • Ocean Street
    1 min walk
  • Pacific Avenue
    12 min walk
  • Main Beach
    13 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    42 min drive

Room options

Room 1 King Bed - ADA

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Smart TV
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Jacuzzi Tub

Premium bedding, pillow-top beds, individually decorated

King Room with Jacuzzi Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room

Club Double Room

Club Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Smart TV
  • 19 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for City Single Queen Room

Premium bedding, pillow-top beds, individually decorated

City Single Queen Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Smart TV
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic 1 King Bed

Premium bedding, pillow-top beds, individually decorated

Classic 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed

Premium bedding, pillow-top beds, individually decorated

Deluxe Room 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Smart TV
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance
Ocean Pacific Lodge
Pool
Hot tub
Pet-friendly
Parking included
4.4 out of 5, Excellent, (1002)
The price is NZ$179
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Ocean Pacific Lodge

About the area

Santa Cruz

The Aqua Pacific Hotel places you in the centre of Santa Cruz, within just a 5-minute stroll of Ocean Street and within 20 minutes of Santa Cruz Beach Boardwalk. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .Enjoy the indoor swimming pool and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. There's also the convenience of free self parking. .With a stay at this Westside Santa Cruz hotel, you'll be 1.6 km (1 mi) from Santa Cruz Wharf and 3.3 km (2 mi) from Monterey Bay.

What's nearby

  • Ocean Street - 1 min walk - 0.1 km
  • Pacific Avenue - 12 min walk - 1.1 km
  • Santa Cruz Beach Boardwalk - 15 min walk - 1.3 km
  • Santa Cruz Wharf - 20 min walk - 1.7 km
  • Mystery Spot - 9 min drive - 6.1 km

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 23 min drive

Restaurants

  • ‪Pizza My Heart - ‬13 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬12 min walk
  • ‪Los Viejones - ‬2 min walk
  • ‪Blue Lagoon Cocktail Lounge - ‬13 min walk

About this property

The Aqua Pacific Hotel

Hotel with free parking, steps from Ocean Street
The Aqua Pacific Hotel offers its guests an indoor pool and a seasonal outdoor pool. WiFi is free in public spaces. The Aqua Pacific Hotel also features a vending machine, concierge services, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Santa Cruz hotel.

  • 36 guestrooms or units
  • Front desk (24 hours)
  • Concierge
  • Lift
  • Smoking in designated areas
The Aqua Pacific Hotel offers 36 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and fans. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The property charges 2.75 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Cots (infant beds) are available for USD 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 2.75 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

Frequently asked questions

Is parking available at The Aqua Pacific Hotel?

Yep, The Aqua Pacific Hotel has a free self car park.

How much does it cost to stay at The Aqua Pacific Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at The Aqua Pacific Hotel on 3 Dec 2024 start from NZ$146.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Aqua Pacific Hotel?

Yep, The Aqua Pacific Hotel is a short 13-minute walk from Main Beach. Fun beach activities include surfing, snorkelling and scuba diving. You can also find boat tours.

Does The Aqua Pacific Hotel have a pool?

The Aqua Pacific Hotel has a seasonal outdoor pool and an indoor pool. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from April 01 to October 31).

Is there a free airport shuttle available at The Aqua Pacific Hotel?

No, The Aqua Pacific Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Aqua Pacific Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 234 out of 494 reviews" "
Rating 8 - Good. 109 out of 494 reviews" "
Rating 6 - Okay. 51 out of 494 reviews" "
Rating 4 - Poor. 49 out of 494 reviews" "
Rating 2 - Terrible. 51 out of 494 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Hans

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was dirty and smelled.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay at.
This is one better hotels that I have had the pleasure to stay at. The only complaint would be our room was a little on the hot side at night. Besides that it was a pleasure to stay.
Stayed 2 nights in Aug 2024

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Aug 2024

8/10 Good

Corina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was polite and welcoming.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2024

10/10 Excellent

Rysa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
No cable TV
Hotel had minimal staff but they were friendly. The room wasn’t very clean. There was mold in the shower and hair. No cable TV. The thing available was YouTube and Freevee.I had to plug the phone in to call the front desk. No fresh coffee in the morning, just a Keurig in the room. Will not stay here again
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with family
Disliked: Amenities, property conditions & facilities
Gritty old Santa Cruz motel that has been flipped on the cheap. If you're not comfortable with the vibe in Santa Cruz, stay somewhere else. This is in the part of town where the working class people live and if that bothers you, you won't like it here. I always felt safe and I slept well. But don't look too closely at anything in this hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alexis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay. Its like a 10-15 walk to the boardwalk which was nice. The rooms are comfy and clean.
Stayed 1 night in Jul 2024

6/10 Okay

Yeny

Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and in a good location. Also loved that it was pet friendly with places to take your pet out and we always found a parking spot. Staff was nice and check in was easy. I had read reviews about the hotel being noisy but we did not think it was noisy during our stay. We slept great. Also, the other guests at the hotel were very nice and friendly. Overall a very positive experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Stayed 1 night in Jul 2024

4/10 Poor

Jennifer

Disliked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Joanne

Travelled with family
Liked: Staff & service
Decent Stay
Was a decent stay. Staff very nice .. it’s a bit loud I was street side and you can hear everything also in middle by pool so not the best rest. Though beds were cozy. Easy walk to the boardwalk probably 15 minutes which was fine for us.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sherry-Anne, Vallejo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional staff. Location is close to the Boardwalk and perfect for Wharf to Wharf!
Stayed 1 night in Jul 2024

2/10 Terrible

Gabriella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to complain multiple times about our noisy upstairs neighbor, and show proof in person (of a video) recording of the stomping around sliding stuff across the floor until 1 a.m. The manager offered to move us rooms at 1 a.m. to which we declined because we drove 4 hours and were just trying to get some rest. He later lied to Expedia saying he offered us an upgraded room. We found mold in our hotel room but opted to avoid that issue until we left because he wasn't taking kindly to our noise complaint issue already. When I called and reported the noise at 10 something , I went and asked for bed sheets at the front desk.. I overheard him ask the man upstairs who we just complained about if he's from India too, and then started talking to him in their language. After that encounter, we still had to make another complaint about noise because it continued until 1 a.m. The manager I spoke to said the man told him he was sleeping so he doesn't know what to do, to which we said he's lying because we have a video of him and he asked us to come show him, at almost 1 a.m. I told him then and there that if I had the money to get a different room I would just leave, but it's late and I'm tired, I just wanted to rest. I barely slept and woke up at 7 so I was exhausted after driving home 4 hours away. When I was leaving I told him I barely slept and showed him photos and videos of the water puddle underneath the cooler, and told him that black mold is dangerous to be breathing.
Stayed 1 night in Jul 2024

6/10 Okay

Joanne

Stayed 1 night in Jul 2024

10/10 Excellent

Jhulli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was amazing!
Stayed 1 night in Jul 2024

10/10 Excellent

Crystal, MESA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property was clean and well maintained, except for the dog feces at the end of the walkway. No one cleaned them up for the four days we were there. A nice area to walk the dog but no poo bags were available. All employees were friendly and helpful and responded quickly to requests.
Stayed 5 nights in Jul 2024

4/10 Poor

James

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool had like holes in it because in needed to be resurfaced very badly. The hot tub was not very hot. It was like a Nuke warm bath. Staff was hard to understand. Had to ask for toilet paper and towels outside. A property wasn’t bad but the place needed to be maintenance.
Stayed 3 nights in Jul 2024

6/10 Okay

Virginia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Staff & service, property conditions & facilities
It was an easy checkin and check out. The staff was nice and rooms were clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024