Aguas de Ibiza Grand Luxe Hotel

5.0 star property
Elegant beach hotel and 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aguas de Ibiza Grand Luxe Hotel

2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Deluxe Double Room, Terrace, Pool View
2 bars/lounges, rooftop bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Salvador Camacho, 14, Santa Eulalia del Rio, Ibiza, 7840
  • Palacio de Congresos de Ibiza
    1 min walk
  • Marina Santa Eulalia
    5 min walk
  • Puig de Missa
    19 min walk
  • Ibiza (IBZ)
    37 min drive

Room options

Studio Suite, Corner

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Terrace, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
  • 70 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room, Terrace, Pool View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Futon

Junior Studio Suite, Terrace, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Studio Suite, Terrace, Pool View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, Terrace, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 125 sq m
  • Sea view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Single Sofa Bed and 1 Single Bed

Studio Suite, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premier Room, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Garden Suite, Spa Access

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

Grand Studio Suite, Sea View, Corner

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
  • 87 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Futon

Studio Suite, Sea View, Corner (Cloud 9, Spa Access)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 95 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

Santa Eulalia del Rio

A luxury stay in Santa Eulalia del Rio awaits you at Aguas de Ibiza Grand Luxe Hotel. Within steps you'll find Palacio de Congresos de Ibiza and Marina Santa Eulalia within a short 5-minute stroll. Highlights at this beach hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and Ayurvedic treatments along with access to the sauna. The restaurant, Maymanta, serves Mediterranean cuisine and is open for dinner. Maymanta Pisco Bar is the hotel's own rooftop bar. Spend the day at the nearby private beach and enjoy the on-site free kids' club, gym and Turkish bath/hammam. 5358 square feet (498 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. Buffet breakfast is available daily between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 5-property class Santa Eulalia del Rio hotel include Port of Ibiza and Talamanca Beach.

What's nearby

  • Palacio de Congresos de Ibiza - 1 min walk
  • Marina Santa Eulalia - 5 min walk
  • Puig de Missa - 19 min walk
  • Punta Arabi Hippy Market - 5 min drive
  • Golf Club Ibiza - 11 min drive

Getting around

  • Ibiza (IBZ) - 37 min drive

Restaurants

  • ‪El Rincon del Marino - ‬5 min walk
  • ‪Bollywood - ‬6 min walk
  • ‪Project Social - ‬8 min walk
  • ‪El Corsario Negro - ‬10 min walk
  • ‪Café Sidney - ‬7 min walk

About this property

Aguas de Ibiza Grand Luxe Hotel

Elegant beach hotel and 2 outdoor pools
Unwind on the private sandy beach, located just 300 metres away. At Aguas de Ibiza Grand Luxe Hotel, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Art Deco hotel also offers a complimentary children's club, a children's pool and a hot tub. Free valet parking is available.

This 5-star Santa Eulalia del Rio hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • 5358 sq ft of conference space
  • 498 sq. m of conference space
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Aguas de Ibiza Grand Luxe Hotel offers 145 accommodations with espresso makers and a safe. Rooms open to furnished balconies. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Santa Eulalia del Rio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 15 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free uncovered valet parking on site
  • Secured, covered parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 30 for adults and EUR 30 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alabastro
  • Maymanta
  • Maymanta Pisco Bar
  • Oligo Madeinterranean

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5,358 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Children under 18 years old are not allowed in the rooftop terrace, rooftop pool, or Maymanta Pisco Bar.

Renovations and closures

This property is closed from 12 November 2024 to 2 April 2025 (dates subject to change).
The property is closed between 1 November and 31 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 18 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 30 for children
  • Airport shuttle fee: EUR 125 per vehicle (one way)
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Aguas Ibiza Lifestyle Hotel
Aguas Ibiza Lifestyle Hotel Santa Eulalia del Rio
Aguas Ibiza Lifestyle Santa Eulalia del Rio
Aguas Ibiza Lifestyle GL Small Luxury Hotel
Aguas Ibiza Lifestyle GL Small Luxury Santa Eulalia del Rio
Aguas Ibiza Lifestyle GL Small Luxury
Aguas Ibiza Grand Luxe Hotel Santa Eulalia del Rio
Aguas Ibiza Lifestyle GL Smal
Aguas Ibiza Grand Luxe Hotel
Aguas Ibiza Grand Luxe Santa Eulalia del Rio
Aguas Ibiza Grand Luxe
Aguas De Ibiza Grand Luxe
Aguas de Ibiza Grand Luxe Hotel Hotel
Aguas de Ibiza Grand Luxe Hotel Santa Eulalia del Rio
Aguas de Ibiza Grand Luxe Hotel Hotel Santa Eulalia del Rio

Frequently asked questions

What is the cancellation policy at Aguas de Ibiza Grand Luxe Hotel?

Aguas de Ibiza Grand Luxe Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Aguas de Ibiza Grand Luxe Hotel?

Yep, Aguas de Ibiza Grand Luxe Hotel has free valet parking. A secured covered self car park is also available for EUR 25 per day.

Are there any beaches close to Aguas de Ibiza Grand Luxe Hotel?

Yep, Aguas de Ibiza Grand Luxe Hotel is a short 10-minute walk from Platja de Santa Eulàlia. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Aguas de Ibiza Grand Luxe Hotel?

Yep, there is an onsite spa at Aguas de Ibiza Grand Luxe Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Aguas de Ibiza Grand Luxe Hotel have a pool?

Aguas de Ibiza Grand Luxe Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Aguas de Ibiza Grand Luxe Hotel?

Aguas de Ibiza Grand Luxe Hotel features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and espresso makers.

What makes Aguas de Ibiza Grand Luxe Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Aguas de Ibiza Grand Luxe Hotel.

Is Aguas de Ibiza Grand Luxe Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Aguas de Ibiza Grand Luxe Hotel is a hit with families.

Does Aguas de Ibiza Grand Luxe Hotel serve breakfast?

Sure does, buffet breakfast is offered daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Aguas de Ibiza Grand Luxe Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Aguas de Ibiza Grand Luxe Hotel?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at Aguas de Ibiza Grand Luxe Hotel's 2 restaurants.

What time are check-in & check-out at Aguas de Ibiza Grand Luxe Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Aguas de Ibiza Grand Luxe Hotel?

Cats and dogs are welcome at Aguas de Ibiza Grand Luxe Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 8 kg per pet.

Aguas de Ibiza Grand Luxe Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 415 reviews" "
Rating 8 - Good. 106 out of 415 reviews" "
Rating 6 - Okay. 44 out of 415 reviews" "
Rating 4 - Poor. 14 out of 415 reviews" "
Rating 2 - Terrible. 9 out of 415 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Huseyin

Liked: Cleanliness, staff & service, amenities
The newer part of hotel was nice, staff were very friendly but not always the most attentive.
Stayed 4 nights in Sep 2024

10/10 Excellent

LUCY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lower price of drinks please.
Lovely hotel, excellent breakfast. Staff very helpful.The adult roof bar with sun loungers is very chic. Only issue is the cost of drinks and meals are very expensive. Gin 16 euros, add the tonic for another 7 euros is just too expensive.
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Stayed 8 nights in Jun 2024

6/10 Okay

Ghaliah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is not worth the value especially location wise , nothing special at all.
Stayed 4 nights in Aug 2024

10/10 Excellent

William

Couple long weekend
Lovely stay at Aguas De Ibiza the roof top pool and bar add a real wow factor. The spa access is a lovely treat too which gives this hotel something different. Room well decorated and very comfy bed. Would 100% stay here again.
Stayed 3 nights in Aug 2024

8/10 Good

Samuel

Stayed 3 nights in Aug 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was really high quality with some super friendly staff. Good location, fab room and Spa lovely. A few things need sorted out to take it to another level. E.g. like the electrics to make the curtains work or consistency around house keeping (sometime would get wrong number of towels, no turn down service)
Stayed 6 nights in Jul 2024

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel but No WiFi and extra charges
Lovely hotel although wifi didn’t work at all from Wednesday to Saturday and connection to TV apps never worked - reported many times. Not something you’d really expect at this price - five star hotel with 1 star wifi. Also had an issue with the room - on check in room had one bed and a small sofa so had to pay more to get double and a single which was exactly what our booking said?! With the upsell charge it’s really not worth it. May have been bad luck - hotel nice - excellent breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Björn Thomas, Frankfurt am Main

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a calm and safe area. Walking distance to great restaurants and the service is really good.
Stayed 10 nights in Jul 2024

10/10 Excellent

Alon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
we had graet time
Stayed 4 nights in Jul 2024

2/10 Terrible

Saman, newport coast

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time in many years of staying in 100s of hotel that I leave a negative review. The reason is hotel had no water occasionally for 3-4 days at the time of our stay. I have pictures of dark water, unclean rooms but if that was an accident or incidental situation the manager and staff were doing nothing to help as we were a group of five couples staying there. They never offered anything positive. Any other hotel would have at least try to do something. How somebody stays in a hotel with no water to shower and bath. We tried to stay out of the hotel most of the times to Clean ourselves. Also I don’t know how they were able to sanitize towels and dishes and etc. We were so afraid to get some sort of diseases. Don’t stay there as not only it was an unclean and unsanitary place but the management of hotel had zero of any compassion for any kind of accommodation. As a doctor I was horrified until getting out of this dirty place.
Stayed 3 nights in Jul 2024

6/10 Okay

Roy

Disliked: Room comfort
Not as good as you would think
The hotel was ok. It looked nice and from an Instagram perspective it looks great. Unfortunately little things were off that made what we thought was going to be an amazing stay, just an ok stay. For example, there were water leaks in the bathroom. Elevators closed or only taking you to certain floors. Inattentive (and lack of) staff at the signature roof pool/bar area. All small things in themselves, but they add up unfortunately. It's a good hotel, but not the great one it projects on social media.
Stayed 7 nights in Jul 2024

6/10 Okay

Claire

Liked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in a great spot!
Lovely stay here for a long weekend with my daughter. Great rooms, lovely pool area, gorgeous breakfast and great amenities. We tried the roof top restaurant which was also lovely. I’d definitely return.
Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Jerome Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families and travelers who want to get away from the high octane club energy and party vibe that the island is known for. Hotel seemed slightly understaffed during the high season so expect a short wait for some of your requests.
Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 3 nights in Jun 2024

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel. It looks wonderful and has great outdoor space. The beds are numerous and the pools well maintained. The rooftop bars have wonderful views The rooms are spacious comfortable and clean. A bit pricey for drinks but that's to be expected There's just a strange vibe about the staff at breakfast. It's not a Welcoming environment and the staff aren't as helpful as they should be. But overall I had a really nice time here
Stayed 7 nights in Jun 2024

8/10 Good

Didier

Stayed 7 nights in May 2024

10/10 Excellent

Victoryia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

LE SI

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Like the spa and breakfast. Room cleaning is unfortunately disappointing. The bathroom floor in the room was still having a dried dirty footprint which is a bit disgusting.
Stayed 1 night in Mar 2024