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Club Amigo Caracol - All Inclusive

3.0 star property
Family-friendly fun on the beach, with outdoor pool

Photo gallery for Club Amigo Caracol - All Inclusive

Outdoor pool
Exterior detail
Reception
Exterior
Boating

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pool
  • 24/7 front desk
  • All-inclusive
  • Breakfast included

Explore the area

Map
Avenida Turística, Santa Lucia, 74250
  • Santa Lucia Beach
    ‪14 min walk‬
  • Coco Beach
    ‪16 min drive‬
  • Fuerte San Hilario
    ‪148 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Cable channels
Wardrobe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Santa Lucia

An all-inclusive stay in Santa Lucia awaits you at Club Amigo Caracol - All Inclusive. You'll be 1.1 km (0.7 mi) from Santa Lucia Beach and 8.6 km (5.4 mi) from Coco Beach. Highlights at this beachfront property include 2 restaurants, 3 bars/lounges and an outdoor swimming pool. .At the property's own beach bar, you can stop for a drink. Spend the day at the beach and enjoy the on-site free kids' club, gym and kids' swimming pool. Other amenities include Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also the convenience of free self parking. .In the area of this 3-property class Santa Lucia property, you'll find Fuerte San Hilario.

What's nearby

  • Santa Lucia Beach - 14 min walk
  • Coco Beach - 16 min drive
  • Museo Histórico Municipal - 62 min drive
  • Pinos Beach - 104 min drive

About this property

Club Amigo Caracol - All Inclusive

Family-friendly fun on the beach, with outdoor pool
Club Amigo Caracol - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Club Amigo Caracol - All Inclusive offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. Free breakfast is available daily. WiFi is available in public spaces for a fee.

A terrace, a complimentary children's club, and gift shops/newsstands are also featured at the family-friendly Club Amigo Caracol - All Inclusive. Self parking is free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3-star Santa Lucia property.

  • 150 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Bar on the beach
Club Amigo Caracol - All Inclusive offers 150 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Santa Lucia property provides wireless Internet access for a surcharge. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per hour)
  • Available in some public areas: WiFi (USD 5 per hour)

Parking and transport

  • Free self parking on site
  • Extended parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor pool
  • Sailing
  • Snorkelling

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Club Amigo Caracol - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 5 per hour (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Caracol Santa Lucia
Caracol Santa Lucia
Club Bravo Caracol Resort Santa Lucia
Club Bravo Caracol Resort
Club Bravo Caracol Santa Lucia
CLUB AMIGO CARACOL Property Santa Lucia
CLUB AMIGO CARACOL Property
CLUB AMIGO CARACOL Santa Lucia
CLUB AMIGO CARACOL All-inclusive property Santa Lucia
CLUB AMIGO CARACOL All-inclusive property
Club Amigo Caracol Hotel Playa Santa Lucia
Club Amigo Caracol Playa Santa Lucia
Hotel Amigo Caracol
Club Amigo Caracol - All Inclusive Santa Lucia
Club Amigo Caracol - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Club Amigo Caracol - All Inclusive?

Club Amigo Caracol - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Club Amigo Caracol - All Inclusive?

Yep, Club Amigo Caracol - All Inclusive has a free self car park.

Are there any beaches close to Club Amigo Caracol - All Inclusive?

Yep, Club Amigo Caracol - All Inclusive is a short 14-minute walk from Santa Lucia Beach. Fun beach activities include volleyball, snorkelling and parasailing. You can also find boat tours.

Does Club Amigo Caracol - All Inclusive have a pool?

Club Amigo Caracol - All Inclusive has an outdoor pool and a kids' pool.

What luxury perks are available at Club Amigo Caracol - All Inclusive?

Club Amigo Caracol - All Inclusive features an outdoor pool, 2 restaurants and 3 bars.

Is Club Amigo Caracol - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and laundry facilities, it's no surprise that Club Amigo Caracol - All Inclusive is a hit with families.

Does Club Amigo Caracol - All Inclusive serve breakfast?

Yeah, free buffet brekkie is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Club Amigo Caracol - All Inclusive?

No, Club Amigo Caracol - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Club Amigo Caracol - All Inclusive?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Club Amigo Caracol - All Inclusive?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Club Amigo Caracol - All Inclusive?

No, pets and service animals are not allowed.

Club Amigo Caracol - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 32 reviews
Rating 8 - Good. 9 out of 32 reviews
Rating 6 - Okay. 3 out of 32 reviews
Rating 4 - Poor. 3 out of 32 reviews
Rating 2 - Terrible. 6 out of 32 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Yusmary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No warn water, 2 hours lines to eat, food was terrible. Waste of time and money
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great small resort. With friendly people. Very clean and well maintained.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great staff. I am happy about everything.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
Very good hotel with great comfort but not all staff are friendly. Customer service needs improvement
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came just for a day, as stopover to our final destination and since we are not a resort turists I just can say that staff is polite, beach nice, room great, but food something we were not use to it. We are food lovers and by our experience most of resorts doesn’t shows you real picture of Cuban culinary. So that is not just problem of one resort, it is generally.
Stayed 1 night in Jul 2019

10/10 Excellent

Aryaimee, Florida

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleasantly surprised. The food was good as well as the staff.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

yass, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this hotel. staff was kind and attentive. the entertainment was great and so was the food. will definitely be back in the future
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Zuylen, Miami

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Santa Lucía, the food , and service is great.. all the staff is very pleasant
Stayed 2 nights in Sep 2019

2/10 Terrible

Viajero

Travelled with group
Disliked: Staff & service, amenities
The service was pity, the quality of the food and the variety was pity, I would not recommend this place.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The worst of the worse bad service bad conditions have to wait up to 2 hours to check in and to go into the buffet restaurant the wait time is huge.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Temperature on the restaurant was hot and a lot of flies. The staff sometime rude. The swimming pool was contaminated and the second day they closed it. The towels were small and dirty.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019

2/10 Terrible

erik, miami

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
a lot of mosquitoes, no hot water or water to drink very disappoint
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Maikel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente la estancia, esperamos que sigan así. Gracias!!
Stayed 2 nights in Aug 2020

8/10 Good

Mario

Stayed 3 nights in Jul 2020

10/10 Excellent

samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien lindo lugar y personal muy agradable
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
La playa no se podua bañar, terrible sucia Las ofertas gastronomicas pobres Los tragos escasos y limitados Muchos mosquitos
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto nada es el hotel mas malo del mundo la variedad de la comida pesima la calidad de la comida terriblemente mala,la comida se acababa y no ponian mas en el buffet donde el hotel ofrece un todo incluido ,las bebidas se terminaban a las 7 de la noche todas incluyendo los refrescos ,la cervesa y los licores la atencion del hotel pesima las toallas sucias y manchadas con peste y al reclamar no hacian nada es un hotel para que nadie vaya es una expriencia mala yo no voy mas nunca
Stayed 2 nights in Oct 2019

6/10 Okay

Ms.MariaLoretde, Las Vegas Nevada EU

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto de forma general pero la bufete no tuvo mucha variedad de carnicos
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
La plage est decevante et l’animation beaucoup trop présente Nous avons écourté le sejour pour nous rendre à Cayo Santa Maria
Stayed 5 nights in Aug 2019