Ratings based on 13 Verified Reviews

Real reviews from guests who’ve stayed
4.7 out of 5
4.7 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 26 Jun. 2024 on Expedia
5 out of 5
by A verified traveller

Posted 24 Feb. 2024 on Expedia
This is a beautiful hostel, i thought it was a hotel. I wasn't aware that you had to drive on a rough road up the mountain, i found out 2hrs before we got our car rental. They do provide transportation but we found out last minute. The food at restaurant was really good and the service is great. The beds are hard but not an issue for me.
Comment from Hotel Management
27 Feb. 2024 by F, Hotel Management
Hi Erika, Thank you for your kind words about our hostel! We're delighted to hear that you found it beautiful and enjoyed the restaurant's delicious food along with great service. We apologize for any inconvenience regarding the rough road up the mountain and the last-minute awareness about transportation options, during the booking confirmation we send information about the different ways to get to our property. We're also glad to hear that the firm beds weren't an issue for you. Safe travels!
4 out of 5
by A verified traveller

Posted 14 Feb. 2024 on Expedia
This property is unique in regards to its situation and it has a great setting; position of rooms, pool, dining area, ... . But it is very difficult to access and you would be limited to food, drink, and tours offered by the property.
Comment from Hotel Management
15 Feb. 2024 by F, Hotel Management
Hi Ed, thank you very much for your review, it makes us very happy to know that you enjoyed all the experience we offer during your stay, on the other hand we understand that getting to our little natural paradise is often adventurous so we offer a wide range of products to make the experience memorable. Safe travels!
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 19 Jun. 2023 on Hotels
5 out of 5
by A verified traveller

Excellent hideaway lodge!

Posted 6 Dec. 2022 on Hotels
Kawa is an incredible place to stay. The views are breathtaking, the hot tub is a great addition. The food is very good and you can tell the staff really care - everyone we encountered wanted everything to be just right.
4 out of 5
by A verified traveller from Centennial

Posted 5 Dec. 2022 on Expedia
We enjoyed the stay and beautiful surroundings and will likely return in the future. As a hostel, amenities and room service in the private rooms are not to be expected. The staff was terrific and very friendly. Two improvements would significantly improve the customer experience, especially when the hostel is operating at full capacity (which was the case during our multiple day visit): 1) There was little adherence to posted rules. Smoking in the eating area and other posted areas was common throughout our visit. The staff had not been properly trained to correct the situation. Asking to shower before entering the pool was ignored (although we did see two people shower beforehand). Correcting these well posted rules and a couple of other minor infractions are very easily corrected will improve the customer experience for everyone. 2) I find that the practice of inviting a fairly large group of "day-use" students to be a bit off putting. The hostel was at full capacity and didn't need more high energy people pretty much taking over the pool and food service. Certainly, the staff, facilities, and location makes up for a some of these deficiencies.
Comment from Hotel Management
12 Dec. 2022 by Francisco, Hotel Management
Hi Gerald, thank you very much for your time writing this review, we are very glad that you enjoyed the attention of our staff, the facilities of our natural environment and the overall experience during your visit, the visit of the students was part of a social work with children in the area, we will take into account all the recommendations to continue improving and thus provide the best service. Happy travels!
5 out of 5
by A verified traveller

Posted 26 May 2022 on Expedia
A really peaceful place to stay with lovely staff, delicious food, stunning views, and a great place to make friends. Definitely a place I would consider going back to. This is the place to go if you wanna get away from it all.
5 out of 5
by A verified traveller

Posted 6 Apr. 2022 on Expedia
Unfortunately I booked only one night. This place is paradise and there is a lot of activities to do in the area. (Bird watching, traditional massage, coffee tour, hiking to waterfalls, renting motocross and of course relaxing at the pool). This hotel is located in the middle of a very nice coffee farm. The best way to get there is buy contacting one of their drivers because you need a 4X4 truck since its 20 min offroad. If you are planning to go after 5pm, the only way to get there is by contacting their private driver since no one can enter the coffee farm aftee 5pm (there is a private door 10min before the hostel). I booked a private room so it felt like a 4 stars hotel while enjoying the advantages of a hostel. In one day we met so many foreigners and locals. Food was very good, staff were happy and alegre like true colombians. Totally recommend it - try more at least 2 nights.
Comment from Hotel Management
13 Apr. 2022 by Casas Viejas by Masaya Team, Hotel Management
Hi Noel, thank you very much for your review, it will be very helpful for us and other future travelers! We are very happy that you enjoyed all the natural activities that the Sierra allows and that our staff made you feel at home. Climbing up to our beautiful natural area is an adventure that you can also do on a motorcycle, the view is well worth it!. All the best from Minca.
5 out of 5
by A verified traveller

Posted 26 Jan. 2022 on Expedia
Had young energy yet vibe was totally chill. Getting to and from minca is no small task so be prepared to stay at the casa which is fine because they have everything one would need.
Comment from Hotel Management
18 Feb. 2022 by Casas Viejas by Masaya Team, Hotel Management
Dear A, thank you very much for taking the time to leave us a review, we are glad you enjoyed your stay. Safe Travels
5 out of 5
by A verified traveller

Posted 18 Apr. 2023 on Expedia
Emplacement, vue magnifique, piscine chauffée.
Comment from Hotel Management
18 Apr. 2023 by Francisco, Hotel Management
Hi Alain, thank you very much for your review, we are glad to hear that you enjoyed the whole experience during your visit. happy travels!