Flamingo Resort & Spa

4.0 star property
Winery hotel connected to a shopping centre in Santa Rosa with 2 outdoor swimming pools

Choose dates to view prices

Photo gallery for Flamingo Resort & Spa

Lunch served, pool views
Front of property
Premium bedding, in-room safe, individually decorated
Lunch served, pool views
Premium bedding, in-room safe, individually decorated
Reviews
7.8

Good

Popular amenities

  • Pool
  • Spa
    SpaSpa
  • Hot tub
    Hot tubHot tub
  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Gym
    GymGym

Explore the area

Map
2777 4th St, Santa Rosa, CA, 95405
  • Popular LocationSonoma County Fairgrounds3 min drive
  • Popular LocationRailroad Square Historic District4 min drive
  • Popular LocationCharles M. Schulz Museum6 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)94 min drive

Room options

Classic Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds (ADA)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Bathtub (ADA)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 3
  • 1 King Bed

Premium Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Suite, Patio, Poolside

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Bathtub (ADA)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed, Balcony, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 4
  • 2 Double Beds

Premium Room, Multiple Beds, Patio, Poolside

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Deluxe Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed (ADA)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Bathtub (ADA)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Santa Rosa

Flamingo Resort & Spa places you in the heart of Santa Rosa, connected to a shopping centre and 1.8 km (1.1 mi) from Santa Rosa Memorial Hospital. Highlights at this family-friendly hotel include 2 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A relaxing day at The Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The bistro, Wild Bird, is open for lunch. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 5 outdoor tennis courts, gym and Hot tub plus access to aerobics classes. 20000 square feet (1858 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Cooked-to-order breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Attractions within a 15-minute drive of this Santa Rosa hotel include Sonoma County Fairgrounds and Graton Resort and Casino.

What's nearby

  • Sonoma County Fairgrounds - 3 min drive
  • Santa Rosa Junior College - 4 min drive
  • Old Courthouse Square - 4 min drive
  • Railroad Square Historic District - 4 min drive
  • Charles M. Schulz Museum - 6 min drive

Getting around

  • Santa Rosa Station - 9 min drive
  • Santa Rosa, CA (STS-Sonoma County) - 17 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Flamingo Lazeaway Club - ‬3 min walk
  • ‪Trail House - ‬3 min drive
  • ‪Boudin SF - ‬9 min walk

About this property

Flamingo Resort & Spa

Winery hotel connected to a shopping centre in Santa Rosa with 2 outdoor swimming pools
Flamingo Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include 8 meeting rooms and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the family-friendly Flamingo Resort & Spa. A complete renovation of Flamingo Resort & Spa was completed in August 2021.

This Art Deco Santa Rosa hotel is smoke free.

  • 170 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1957
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Dining venue
Flamingo Resort & Spa offers 170 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 6 to 16 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lazeaway
  • Lazeaway Cafe
  • Wild Bird

Things to do

  • 2 outdoor pools
  • 5 outdoor tennis courts
  • Basketball
  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room refrigerator
  • Supervised activities for children (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Built in 1957
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.97 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Nearby fitness centre access
  • Parking
  • Partner property pool access
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 16 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Flamingo Conference
Flamingo Conference Resort
Flamingo Conference Resort Santa Rosa
Flamingo Conference Santa Rosa
Flamingo Conference Resort & Spa Santa Rosa, CA - Sonoma County
Flamingo Conference Resort And Spa
Flamingo Hotel Santa Rosa
Flamingo Resort Santa Rosa
Flamingo Conference Resort Spa

Frequently asked questions

What is the cancellation policy at Flamingo Resort & Spa?

Flamingo Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Flamingo Resort & Spa?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at Flamingo Resort & Spa on 7 Jul 2024 start from NZ$354.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Flamingo Resort & Spa?

Onsite parking is limited.

Is there a spa on site at Flamingo Resort & Spa?

Yep, The Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Flamingo Resort & Spa have a pool?

Yep, and guests recommend it! Flamingo Resort & Spa has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Flamingo Resort & Spa?

Flamingo Resort & Spa features 2 outdoor pools, a full-service spa and a health club.

What makes Flamingo Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Flamingo Resort & Spa.

Is Flamingo Resort & Spa family-friendly?

You bet! With amenities such as children's meals and supervised childcare, as well as travel cots in the guestrooms, it's no surprise that Flamingo Resort & Spa is a hit with families.

Does Flamingo Resort & Spa serve breakfast?

You bet, cooked-to-order brekkie is served daily.

Is there a free airport shuttle available at Flamingo Resort & Spa?

No, Flamingo Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Flamingo Resort & Spa?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Flamingo Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Flamingo Resort & Spa?

Dogs are welcome at Flamingo Resort & Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Flamingo Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 419 out of 1007 reviews" "
Rating 8 - Good. 276 out of 1007 reviews" "
Rating 6 - Okay. 150 out of 1007 reviews" "
Rating 4 - Poor. 90 out of 1007 reviews" "
Rating 2 - Terrible. 72 out of 1007 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lap swim at the gym had extra fee, but otherwise my stay was lovely.
Stayed 6 nights in Mar 2024

2/10 Terrible

SPENCER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid $149 and wasnt even allowed to check in.
Some short unhappy buttpirate wouldnt let me use the dmv app to produce a digital copy of my license(which i did) but he wouldnt allow it as ID(even though its considered an ID in everyway that matters by the state
Stayed 1 night in Mar 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

ANDREA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved the pool, hot tub, lounge, and gym. I wish they offered a no cost breakfast, given the price, however the restaurant had good food for purchase. I also wish the gym was available much later(closed at 7pm on Saturday). Room has a tea pot and pitcher for tea and coffee and ours still had water from the last guest, so obviously not cleaned. Overall, was an ok stay-just a bit pricey.
Stayed 1 night in Mar 2024

8/10 Good

Janet R

Liked: Cleanliness, staff & service, property conditions & facilities
The room was LARGE, bed and bath were uber comfortable and CLEAN. Large windows with blackout curtains AND sheers, for a great atmosphere. Restaurant is pricey (really a glass of chardonnay for $19.00!). Only other reservation was getting extra towels: Called the front desk in the morning--no answer--three times! Called again and got an answer--ordered 3 bath towels. By late afternoon, no arrival of towels. Went to front desk and asked PERSONALLY for three towels. Finally, they were delivered. There is nothing egregious here, but you DO look for prompt service in a facility that calls itself a "resort spa" hotel. In the grand scheme of things, would we return. ABSOLUTELY. Flamingo is just too iconic to pass up.
Stayed 2 nights in Mar 2024

8/10 Good

John

Stayed 1 night in Mar 2024

6/10 Okay

Perry

Liked: Staff & service
They did not provide daily housekeeping so garbage builds up in your room. The extra $135 fee for the hotel is unnecessary for those not using the facilities. Small rooms.
Stayed 3 nights in Mar 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Stanley

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The property was fine, but the the front desk does not answer the phone - we had a few questions prior to check in on 3/14/24 and called several times with no one answering. Once checked in, we called the front desk to get some extra blankets and no one answered the phone from both the in-room phone and and outside line.
Stayed 2 nights in Mar 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
It was a little confusing where to check in. And, it was like a maze trying to find the entry to our room.
Stayed 1 night in Mar 2024

10/10 Excellent

victor

Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Stayed 2 nights in Mar 2024

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, staff & service
Too expensive for motel 6 facilities
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
always a unique place to stay
Stayed 1 night in Feb 2024

4/10 Poor

Lisa

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay here every time I come to Santa Rosa. The first night I went to the outdoor hot tub around 8pm. There were no clean towels, at least 8 dirty towels strewn all over the place, and the water level of the hot tub was so low that the jets didn’t work and the water was too low to reach the filter. I had to go to the front desk freezing and sopping wet to ask for towels and to let the front desk know the condition of the hot tub. He didn’t seem interested and offered me a towel. Then, I did not sleep because the guests room next to me would exit and enter their room, slamming the door, on the hour, until 5am to smoke cigarettes, right outside the door. which made my room stink like an ashtray. The resort was good about switching my room the next morning, and offering me a refund for the resort fee that night, but I didn’t get it yet since I booked through a third party, expedia. The next day I went to the hot tub inside the Mendocino sports club which is a part of the resort. There were huge skin chunks in the hot tub. Also, I booked an ADA accessible room to accommodate to my disability. There were zero electrical outlets near the bed in either room, so if I had a cpap machine, that would have been difficult. But it required me to get in and out of bed several times to check and answer my cell phone, which was challenging, totally defeated the whole purpose of booking an ADA accessible room. Couldn’t use my pad. For the amount of money, I am so disappointed.

8/10 Good

Charalambos

Travelled with family
Liked: Cleanliness, amenities
Poor noise wall insulation therefore noice inside the rooms from outside. Reception area often has only one person assisting clients so people have to wait in line for long periods. Checkout time is too early otherwise you have to pay a penalty and even when you do you still get locked out of your room and have to spend time at the reception having to reprogram your card key.
Stayed 1 night in Feb 2024

10/10 Excellent

Sabine

Liked: Cleanliness, amenities, property conditions & facilities
We love the Flamingo resort. The pool is awesome, the rooms are nice and comfortable. Staff could be a little nicer. The check in person seemed grumpy.
Stayed 1 night in Feb 2024

10/10 Excellent

Amintas

Stayed 1 night in Feb 2024

6/10 Okay

Rob

Liked: Room comfort
Stayed 1 night in Feb 2024

8/10 Good

Junior

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The magic mushrooms and the massage was great
Stayed 1 night in Feb 2024

10/10 Excellent

Ashley

Stayed 2 nights in Nov 2023

6/10 Okay

Orlando

Liked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

Robert

Liked: Property conditions & facilities
Disliked: Staff & service
Cute place, staff seemed unhelpful, and rude to be honest. My room was surrounded by hallways and so loud it was impossible to relax and enjoy myself. The adjacent room had a few barking dogs they left unattended all evening, mind you I’m trying to rest because it’s nye and I’m there for a party that night. I called the front desk but the dogs never ceased to stop barking. I orders food from DoorDash and I didnt know they couldn’t bring it to my room and they called for me to come get it at the front desk, I couldn’t. I’m diabetic and was about to pass out from low blood sugar and the front desk was quite far from my room. So DoorDash didn’t end up delivering to me, I had subsist on an energy bar and a candy bar, so I felt sick from low blood sugar all night and couldn’t really relax or enjoy myself And the DoorDash wouldn’t refund me the $40 something dollars I spent. And I couldn’t reorder be as I was broke from the unexpected $100 deposit on the room. Which was I was told I would get back upon check out, but it ended up taking 17 days. Parking was not good either. Bed and coffee in room was good though.
Stayed 1 night in Dec 2023

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking could be misunderstood depending on room but being able to see the sign is key for what way the gps tells you to turn…
Stayed 1 night in Jan 2024