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Palmetto Hotel

3.0 star property
Hotel in Santiago de los Caballeros with free breakfast and 24-hour front desk

Photo gallery for Palmetto Hotel

Reception
Standard Room
Restaurant
Exterior
Basic Double Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000
  • Bella Terra Mall
    ‪5 min walk‬
  • Casino Gran Almirante
    ‪17 min walk‬
  • Monument to the Heroes of the Restoration
    ‪3 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the area

Santiago de los Caballeros

Palmetto Hotel places you in the centre of Santiago de los Caballeros, steps from Cinemacentro Cibao and within a short 5-minute stroll of Bella Terra Mall. Highlights at this hotel include free daily breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a computer station and a water dispenser. Free full breakfast is available daily between 8:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions in proximity to this 3-property class Villa Olga hotel include Playa Dorada and Puerto Plata Cable Car.

What's nearby

  • Bella Terra Mall - 5 min walk - 0.4 km
  • Casino Gran Almirante - 17 min walk - 1.5 km
  • Monument to the Heroes of the Restoration - 3 min drive - 2.7 km
  • Catedral de Santiago - 3 min drive - 3.7 km
  • Estadio Cibao - 4 min drive - 4.6 km

Getting around

  • Santiago (STI-Cibao Intl.) - 22 min drive

Restaurants

  • ‪Foodtropolis - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Mr. Grilled - ‬5 min walk
  • ‪Level Lounge - ‬6 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

Hotel in Santiago de los Caballeros with free breakfast and 24-hour front desk
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Palmetto Hotel also features tour/ticket assistance, concierge services, and a water dispenser. Self parking is free.

This 3-star Santiago de los Caballeros hotel is smoke free.

  • 21 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • No smoking on site
  • Water dispenser
Palmetto Hotel offers 21 air-conditioned accommodations, with complimentary bottles of water. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palmetto Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

What is the cancellation policy at Palmetto Hotel?

Palmetto Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Palmetto Hotel?

Yep, Palmetto Hotel has a free self car park.

Are there any beaches close to Palmetto Hotel?

The closest beach to Palmetto Hotel is Playa Dorada (35.1 km).

Does Palmetto Hotel serve breakfast?

Yep, free full brekkie is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Palmetto Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Palmetto Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Palmetto Hotel?

No, pets and service animals are not allowed.

Palmetto Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 161 out of 359 reviews
Rating 8 - Good. 119 out of 359 reviews
Rating 6 - Okay. 33 out of 359 reviews
Rating 4 - Poor. 24 out of 359 reviews
Rating 2 - Terrible. 22 out of 359 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

norris

Stayed 1 night in Dec 2024

10/10 Excellent

Thanya

Stayed 1 night in Dec 2024

10/10 Excellent

Olga Lidia

Stayed 1 night in Nov 2024

10/10 Excellent

Andre

Business traveller
Liked: Amenities
Great value
Stayed 1 night in Nov 2024

8/10 Good

mildred

Liked: Cleanliness, staff & service, room comfort
The hotel is located in the city center. Great location. Good, clean stay.
Stayed 1 night in Nov 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Palmetto is always enjoyable
Stayed 2 nights in Nov 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Hector

Business traveller
Disliked: Amenities, property conditions & facilities
Hotel no es cómodo ni para pasar una noche. Habitación ruidosa , al estár sobre una vía transitada, no me fue posible dormir en toda la noche por los vehículos. El estacionamiento es en la acera frente al hotel y sobre una calle lateral, es limitado, incómodo e inseguro. No hay ascensor en la propiedad, cerraduras de puertas de habitaciónes no adecuadas para un hotel. Algo positivo incluyen desayuno, y no estuvo mal. El personal te brinda un buen servicio, sin embargo la propiedad no es la adecuada para un hotel.
Stayed 1 night in Nov 2024

8/10 Good

Rafael

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Juan Luis

Stayed 1 night in Nov 2024

4/10 Poor

Jermaine

Liked: Cleanliness
Disliked: Property conditions & facilities
Very noisy early in the morning. I guess my room was under the breakfast area. Shower water was not. I checked out a day earlier for hot water and not to be woke up at 5am
Stayed 3 nights in Oct 2024

10/10 Excellent

Domingo

Liked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

LUIS

Business traveller
Disliked: Cleanliness, staff & service, amenities
Never felt safe, would not recommend this place
Stayed 2 nights in Oct 2024

8/10 Good

Alejandro

Disliked: Staff & service, room comfort
TV not working?
Stayed 2 nights in Oct 2024

8/10 Good

Katherine

Stayed 1 night in Oct 2024

6/10 Okay

Gabriel, Bronx

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room es pequeño y coqueto. Es limpio pero lo único que no me gustó es el ruido que ahí en la calle ya que es una área muy busy y pasan mucho tránsito. Pero el resto es un hotel bonito y barato para el que quiera ir a visitar Santiago y no gastar mucho dinero
Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 7 nights in Sep 2024

10/10 Excellent

JOVANKA, FLEETWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel (the staff that received us upon checking) was excellent, and the breakfast was very good. The hotel is in a very busy street but my room was towards the back and was quiet.
Stayed 1 night in Sep 2024

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un mejor mantenimiento en las habitaciones
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more Space for Parking area.They have around 40 o 50 room its only 3 space for parking.In the page said parking available,Wish is not true.
Stayed 2 nights in Sep 2024

8/10 Good

Rossmairy

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

ALI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I travel to 2 days for busniess. my customer was located in front the hotel. the rooms are clean, the breakfast is included
Stayed 2 nights in Aug 2024