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Palmetto Hotel

3.0 star property
Santiago de los Caballeros hotel in Villa Olga with free breakfast and 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palmetto Hotel

Reception
Standard Room
Basic Double Room
Restaurant
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000
  • Bella Terra Mall
    5 min walk
  • Centro Leon
    16 min walk
  • Casino Gran Almirante
    17 min walk
  • Santiago (STI-Cibao Intl.)
    22 min drive

Room options

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/bath combination
Free bottled water
Cable channels
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/bath combination
Free bottled water
Cable channels
Wardrobe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/bath combination
Free bottled water
Cable channels
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property - evening/night

Platino Hotel & Casino

Breakfast included
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (1000)
The price is NZ$139
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Platino Hotel & Casino

About the area

Santiago de los Caballeros

Palmetto Hotel places you in the centre of Santiago de los Caballeros, within just a 5-minute stroll of Bella Terra Mall and within 20 minutes of Centro Leon. Highlights at this hotel include free daily breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a computer station and a water dispenser. Free full breakfast is available daily between 8:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions in proximity to this 3-property class Villa Olga hotel include Playa Dorada and Sosua Beach.

What's nearby

  • Bella Terra Mall - 5 min walk
  • Monument to the Heroes of the Restoration - 3 min drive
  • Catedral de Santiago - 3 min drive
  • Estadio Cibao - 4 min drive
  • Colinas Mall - 5 min drive

Getting around

  • Santiago (STI-Cibao Intl.) - 22 min drive

Restaurants

  • ‪Foodtropolis - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Mr. Grilled - ‬5 min walk
  • ‪Level Lounge - ‬6 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

Santiago de los Caballeros hotel in Villa Olga with free breakfast and 24-hour front desk
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Palmetto Hotel also features tour/ticket assistance, concierge services, and a water dispenser. Self parking is free.

This 3-star Santiago de los Caballeros hotel is smoke free.

  • 21 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • No smoking on site
  • Water dispenser
Palmetto Hotel offers 21 air-conditioned accommodations, with complimentary bottles of water. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palmetto Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

What is the cancellation policy at Palmetto Hotel?

Palmetto Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Palmetto Hotel?

Yep, Palmetto Hotel has a free self car park.

Are there any beaches close to Palmetto Hotel?

The closest beach to Palmetto Hotel is Playa Dorada (35.1 km).

Does Palmetto Hotel serve breakfast?

Yep, free full brekkie is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Palmetto Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Palmetto Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Palmetto Hotel?

No, pets and service animals are not allowed.

Palmetto Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 145 out of 329 reviews" "
Rating 8 - Good. 113 out of 329 reviews" "
Rating 6 - Okay. 31 out of 329 reviews" "
Rating 4 - Poor. 22 out of 329 reviews" "
Rating 2 - Terrible. 18 out of 329 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 7 nights in Sep 2024

10/10 Excellent

JOVANKA, FLEETWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel (the staff that received us upon checking) was excellent, and the breakfast was very good. The hotel is in a very busy street but my room was towards the back and was quiet.
Stayed 1 night in Sep 2024

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un mejor mantenimiento en las habitaciones
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more Space for Parking area.They have around 40 o 50 room its only 3 space for parking.In the page said parking available,Wish is not true.
Stayed 2 nights in Sep 2024

8/10 Good

Rossmairy

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

ALI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I travel to 2 days for busniess. my customer was located in front the hotel. the rooms are clean, the breakfast is included
Stayed 2 nights in Aug 2024

8/10 Good

Russell

Stayed 1 night in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Luis, Hagerstown

Disliked: Amenities, property conditions & facilities
Very cheap hotel, limited choice of breakfast to choose, very very noisy rooms and no hot water at all... Oh and the sheets and towels were stained.
Stayed 4 nights in Aug 2024

6/10 Okay

Jose

Stayed 14 nights in Aug 2024

8/10 Good

Russell

Liked: Amenities
A great place to stay, great bang for your buck, friendly staff and comfortable beds
Stayed 2 nights in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, good breakfast, very clean, great location.
Stayed 8 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Stacia

Travelled with family
Liked: Cleanliness, staff & service
It was a ok hotel it work out for my family. It was only 15 minutes of way from the airport. We got in the dominican Republic very late.
Stayed 1 night in Aug 2024

4/10 Poor

Janet

Stayed 1 night in Aug 2024

4/10 Poor

angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Terrible noise. Since us in front of a hospital. Couldn’t sleep at all with the traffic and noises
Stayed 1 night in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable hotel that is located in an excellent area, next to a mall and across the street from a well known hospital. There are also a lot of restaurants and food options nearby, and there is no issue with transportation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jocelyn

Liked: Staff & service, amenities, property conditions & facilities
Very friendly and supportive staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

SANTOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente front desk en la noche buen servicio trato amable
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelvin

Stayed 1 night in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Be prepared to carry your bags up those stairs by yourself there is no assistance whatsoever by the front desk staff even though they walk you up.
Stayed 3 nights in Jun 2024

4/10 Poor

Manuel

Travelled with family
Le falta mantenimiento, la bañera no desagua bien, la tapa del toilet floja, mucho ruido, personal muy mecanico, le falta amabilidad.... el joven del check in muy amable, el desayuno muy bueno.
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good value & mostly friendly staff
I have been going to this hotel for years because of the value and the friendly staff. They have a new receptionist now who is rather arrogant and condescending. He talks down to his guests and should treat them with a little courtesy. Other than that, the hotel was great.
Stayed 3 nights in Jul 2024