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Platino Hotel & Casino

3.0 star property
Colonial Santiago de los Caballeros hotel in La Zurza with a casino
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Junior Suite
Free daily continental breakfast
Interior entrance
Shower, free toiletries, hair dryer, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is NZ$148
includes taxes & fees
6 Nov - 7 Nov

Explore the area

Map
Av. Estrella Sadhala, frente a PUCMM, Santiago de los Caballeros, 51031
  • Monument to the Heroes of the Restoration
    19 min walk
  • Bella Terra Mall
    4 min drive
  • Historic San Luis Fort Museum
    5 min drive
  • Santiago (STI-Cibao Intl.)
    20 min drive

Room options

View all photos for Junior Suite Deluxe

Junior Suite Deluxe

Junior Suite Deluxe

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Deluxe Room

Executive Deluxe Room

Executive Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior Room

Executive Superior Room

Executive Superior Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property grounds
Centro Plaza Hodelpa
Free airport shuttle
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1003)
The price is NZ$214
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Centro Plaza Hodelpa

About the area

Santiago de los Caballeros

Platino Hotel & Casino puts you in the centre of Santiago de los Caballeros, 1.6 km (1 mi) from Monument to the Heroes of the Restoration and 2.7 km (1.7 mi) from Catedral de Santiago. Highlights at this Colonial hotel include a casino, a restaurant and free continental breakfast. .The restaurant, BarRocko, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include a nightclub, free Wi-Fi in public areas and a conference centre. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free casino shuttle. .With a stay at this 3-property class La Zurza hotel, you'll be 3.1 km (2 mi) from Hermanos Patino Bridge and 3.5 km (2.1 mi) from Centro Leon.

What's nearby

  • Monument to the Heroes of the Restoration - 19 min walk
  • Catedral de Santiago - 5 min drive
  • Hermanos Patino Bridge - 5 min drive
  • Estadio Cibao - 7 min drive
  • Colinas Mall - 7 min drive

Getting around

  • Santiago (STI-Cibao Intl.) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪El Tablón Latino - ‬17 min walk
  • ‪Amigos 24 Horas - ‬14 min walk
  • ‪Becerro's bar - ‬3 min drive

About this property

Platino Hotel & Casino

Colonial Santiago de los Caballeros hotel in La Zurza with a casino
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. A casino, a nightclub, and multilingual staff are also featured at Platino Hotel & Casino. An airport shuttle (available 24 hours), a theme park shuttle and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Santiago de los Caballeros hotel.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Casino
  • Nightclub
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

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Frequently asked questions

What is the cancellation policy at Platino Hotel & Casino?

Platino Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Platino Hotel & Casino?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Platino Hotel & Casino on 6 Nov 2024 start from NZ$148.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Platino Hotel & Casino?

Yep, Platino Hotel & Casino has a free self car park.

Are there any beaches close to Platino Hotel & Casino?

The closest beach to Platino Hotel & Casino is Playa Dorada (36.8 km).

Is Platino Hotel & Casino family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Platino Hotel & Casino is a hit with families.

Does Platino Hotel & Casino serve breakfast?

Sure does, complimentary continental brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Platino Hotel & Casino?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Platino Hotel & Casino?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Platino Hotel & Casino?

Check-in begins at 3 PM. Check-out time is 1:00 PM.

Are pets allowed at Platino Hotel & Casino?

No, pets are not allowed.

Platino Hotel & Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 456 out of 1000 reviews" "
Rating 8 - Good. 312 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this property at least 4-5 times and have never been disappointed. Good service, easy check-in/check-out and attentive staff. Good breakfast choice. The neighborhood is nothing to write home about. I select this hotel due to its reasonable rates and close by to family members. No reason for me to stay at other Santiago hotels. The only drawback is that it is a 4 story hotel and there is no elevator. That is something that may be an important consideration when selecting this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Very convient quuet resonable
Stayed 1 night in Jul 2024

8/10 Good

William

Stayed 7 nights in Jul 2024

10/10 Excellent

Shaunna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 3 nights in Jun 2024

8/10 Good

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Great staff! I felt secure and safe during my stay. The breakfast was delicious. Totally worth it to stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, well staffed 24/7. The front desk staff was multi-lingual and spoke English. Felt secure. Room was clean and bed was comfortable. We enjoyed the complimentary breakfast.
Stayed 5 nights in Jun 2024

8/10 Good

Hilde

Stayed 1 night in Jun 2024

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel for a good stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jun 2024

10/10 Excellent

Francisco Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stood 4 nights ,Delicious breakfast , staff was friendly except one of the recepcionist that was super rude...Mabel was amazing in the front ..Its not a high end hotel ,but you just go to sleep...The phone in my room didnt work ,Ac was excellent...I will book again in the future .
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

frederic

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jun 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities
Hi, the staffs are no help there, you have to pay for everything u consume even if u want a little bit of extra water on a glass for breakfast smh ….cleaners clean my room 2 out of 7 days …..I won’t recommend to anyone …..do not consume the little chips and otras from the room they’ll charge u an arm and a leg ….sorry but for me is a 3/10
Stayed 6 nights in Jun 2024

6/10 Okay

Ricardo

Disliked: Property conditions & facilities
El cuarto que me dieron tenia muchas palomas en las ventanas y hacian mucho ruido.
Stayed 1 night in Jun 2024

10/10 Excellent

Escolatica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience. Staff was amazing. Will definitely be back.
Stayed 1 night in Jun 2024

10/10 Excellent

Escolatica

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed this hotel. Easy access to locations around the monument area
Stayed 2 nights in Jun 2024

10/10 Excellent

Héctor

Stayed 1 night in Jun 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, Los quiero mucho 💪♥️
Stayed 3 nights in Jun 2024

6/10 Okay

Gisell

Customer service can be better
Stayed 8 nights in Jun 2024

8/10 Good

Reggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights but room was not cleaned the next day!
Stayed 1 night in Jun 2024

10/10 Excellent

Nahama

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jun 2024

2/10 Terrible

Yahindy

Stayed 1 night in Jun 2024

6/10 Okay

Dalila

The day receptionist was not professional at all compare to the afternoon staff. Place need a little update like counters & refrigerator. Really bad smell in the bathroom, it seems like the smell from other toilets came out through ours.
Stayed 2 nights in Jun 2024