Ratings based on 562 Verified Reviews

Real reviews from guests who’ve stayed
4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 31 Jul. 2024 on Expedia
NA
Comment from Hotel Management
26 Aug. 2024 by Patricia Crisòstomo , Hotel Management
Thank you Bryce for your evaluationSincerelyDirector Vitacura
3 out of 5
by A verified traveller

Posted 27 Jun. 2024 on Expedia
I really like the staff. Mei, Miguel abd everyone is really nice. I think I got an old room and it could be improved. Its convenient for short stays as the area is really nice. Hopefully they can remodel all the rooms to make sure it’s a 4 star hotel
Comment from Hotel Management
2 Jul. 2024 by Patricia Crisòstomo , Hotel Management
Thank you Roxana for your evaluation. We are happy you enjoy your stay with us and you like our staff. We are grateful to inform you we begin our remoling. Restaurant was finished in last two month and now we are working in rooms. We hope you could see in futureSincerely
4 out of 5
by A verified traveller

Posted 5 May 2024 on Expedia
Nice place
Comment from Hotel Management
6 May 2024 by Patricia Crisóstomo, Hotel Management
Thank you Efren for your evaluationSincerely
4 out of 5
by A verified traveller

Posted 24 Mar. 2024 on Expedia
In general good, just needs a little updating of rugs furniture
Comment from Hotel Management
25 Mar. 2024 by Patricia Crisòstomo, Hotel Management
Thank you Jorge for your comments and evaluation.We are happy to tell you our hotel is remodeling in this period. We hope rooms will be ready before the end of the year.Sincerely
5 out of 5
by A verified traveller

Posted 5 Mar. 2024 on Hotels
Comment from Hotel Management
7 Mar. 2024 by Patricia Crisóstomo, Hotel Management
Estimado huéspedMuchas gracias por su tiempo en evaluar nuestros servicios.Cordialmente
4 out of 5
by A verified traveller

Comfortable in Vitacura

Posted 29 Feb. 2024 on Hotels
This hotel has everything you need and is in an excellent location which feels very safe and is walkable. The hotel feels a bit “tired” which is offset by the reasonable cost. Staff are very friendly and helpful.
Comment from Hotel Management
29 Feb. 2024 by Patricia Crisóstomo, Hotel Management
Thank you Regina for your comments and evaluation. We are grat you enjoyed your stay in our Director VitacuraOur hotel is in processing of remodelig. We hope you will could see itSincerely
5 out of 5
by A verified traveller

Posted 28 Feb. 2024 on Hotels
Comment from Hotel Management
1 Mar. 2024 by Patricia Crisóstomo, Hotel Management
Buenos días Michael. Muchas gracias por evaluar nuestros servicios. Nos complace haber cumplido sus expectativasCordialmente
3 out of 5
by A verified traveller from Bayside

Posted 24 Feb. 2024 on Expedia
The rooms are a little dated especially the bathrooms. The staff and service were great. Friendly front desk and front doorman. Breakfast was decent. I also like the surroundings of the hotel. Walking distance to a lot of restaurants. We wallked to a supermarket Jumbo, they have super fresh fruits and lots of choices of beers at a very good price.
Comment from Hotel Management
26 Feb. 2024 by Patricia Crisóstomo, Hotel Management
Thank you Patty for comments and evaluation. We are happy you enjoyed neiborhood and our staff.Hapier, is that we are in process of remodeling and we hope be ready in de midle of the year.Sincerely
3 out of 5
by A verified traveller

Posted 20 Feb. 2024 on Expedia
I did not like the loud music which played seemingly everywhere and it was very noisy in the evening due to the open patio.
Comment from Hotel Management
20 Feb. 2024 by Patricia Crisóstomo, Hotel Management
Thank you Rosalie for your comment and evaluation.Music was spetial event of one of our client to celebrate Loves day Sincerely
4 out of 5
by A verified traveller

Posted 18 Feb. 2024 on Hotels
Comment from Hotel Management
19 Feb. 2024 by Patricia Crisóstomo, Hotel Management
Gracias Mónica por el tiempo dedicado a evaluar nuestros servicios.Cordialmente