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ICON Hotel

4.0 star property
Hotel with a full-service spa, a quick walk to Apumanque

Photo gallery for ICON Hotel

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Junior Suite, 1 King Bed
Lobby
Junior Suite, 1 King Bed | View from room
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available
  • Breakfast available
  • Room service
The current price is NZ$224
includes taxes & fees
22 Feb - 23 Feb

Explore the area

Map
Av. Alonso de Cordova 6050, Las Condes, Santiago, 7550000
  • Apoquindo
    ‪2 min walk‬
  • Parque Araucano
    ‪11 min walk‬
  • KidZania Santiago
    ‪11 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪30 min drive‬

Room options

View all photos for Executive Double Room, 1 King Bed

View from room

Executive Double Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Suite, 1 King Bed (MASTER)

Premium Suite, 1 King Bed (MASTER)

Premium Suite, 1 King Bed (MASTER)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 100 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (CORNER)

Superior Suite, 1 King Bed (CORNER)

Superior Suite, 1 King Bed (CORNER)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

Solace Hotel Santiago

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (1004)
The price is NZ$293
for 1 night
for 1 night
7 Mar - 8 Mar
Solace Hotel Santiago

About the area

Santiago

ICON Hotel places you in the centre of Santiago, within just a 5-minute stroll of Apumanque and within 15 minutes of Parque Araucano. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the mud bath. The restaurant, FECHORIA, serves Mediterranean cuisine and is open for breakfast and lunch. SKY CLUB 23 is the hotel's own rooftop bar, serving drinks along with lunch and dinner. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and sauna. 15070 square feet (1400 square metres) of event facilities include 15 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Las Condes hotel, you'll be 1.1 km (0.7 mi) from Parque Arauco Mall and 2.6 km (1.6 mi) from Pueblito Los Dominicos.

What's nearby

  • Parque Araucano - 11 min walk
  • KidZania Santiago - 11 min walk
  • Parque Arauco Mall - 13 min walk
  • Alto Las Condes - 4 min drive
  • Costanera Center - 5 min drive

Getting around

  • Manquehue Station - 3 min walk
  • Hospitales Station - 12 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Club 23 - ‬1 min walk
  • ‪Quick Lunch Alemán - ‬3 min walk
  • ‪Open Bar - ‬5 min walk
  • ‪Burger King - ‬3 min walk

About this property

ICON Hotel

Hotel with a full-service spa, a quick walk to Apumanque
ICON Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 15 meeting rooms, and coworking spaces are available. Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A health club, a sauna, and a rooftop terrace are also featured at the business-friendly ICON Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Santiago hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 23 levels
  • 15070 sq ft of conference space
  • 1400 sq. m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
ICON Hotel offers 207 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas and includes desk chairs. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered parking on site (USD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20.50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • FECHORIA
  • SKY CLUB 23

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,070 square foot of space)
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Late-night room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ICON Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.5 per person
  • Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 80 (one-way), (up to 3 years old)
  • Covered self-parking fee: USD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ICON Hotel Santiago
ICON Santiago
ICON Hotel Hotel
ICON Hotel Santiago
ICON Hotel Hotel Santiago

Frequently asked questions

What is the cancellation policy at ICON Hotel?

ICON Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ICON Hotel?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at ICON Hotel on 22 Feb 2025 start from NZ$223.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ICON Hotel?

Yep, ICON Hotel has a secured covered self car park with in/out privileges for USD 15 per day.

Is there a spa on site at ICON Hotel?

Yep, there is an onsite spa at ICON Hotel. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does ICON Hotel have a pool?

ICON Hotel has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at ICON Hotel?

ICON Hotel features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and late-night room service.

What makes ICON Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at ICON Hotel.

Is ICON Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that ICON Hotel is a hit with families.

Does ICON Hotel serve breakfast?

Sure does, buffet breakfast is offered on weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at ICON Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at ICON Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at ICON Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ICON Hotel?

No, pets and service animals are not allowed.

ICON Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MIGUEL A

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
price and location

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. From day one the welcoming, the view of our beautiful room. The rooftop pool and bar. Everyone was courteous. I will recommend it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is in the business area, but it was great for us to be able to walk to malls and shopping areas near by as well as lots of dining options. The staff were incredible, especially the Manager, Nic. He was able to get us an early check-in and a bottle of wine as we were celebrating our honeymoon. The pool and sauna as part of the spa was very lovely. The service at the rooftop bar was a bit slow and it took a while to get someone's attention when we needed it, but it was a great vibe.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Amazing views and amenities. Fantastic location.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Icon for 3 nights when we arrived in Santiago. Was refreshing to stay in a modern hotel compared to others we had stayed at during our time in Peru and Chile. Nice to have pool area but it was very small. Breakfast was good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Extremely accomodating to me despite me not knowing the language. Great room, great view, excellent food. Would come again!
Stayed 5 nights in Oct 2024

8/10 Good

PABLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO MUY BIEN, PERO LOS CANALES DE LA TELEVISION SE CORTAN A CADA MOMENTO.
Stayed 11 nights in Oct 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, rooftop !!
Stayed 2 nights in Oct 2024

10/10 Excellent

Francisco

Stayed 3 nights in Sep 2024

6/10 Okay

Dorcas

Stayed 2 nights in Sep 2024

6/10 Okay

JAVIER

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff that received me was extremely rude when I asked why they charge for an OBLIGATORY deposit fee when I never had other hotels charging me for it unless o wanted them to have a registers card in card in case of additional services within the hotel. I said no, I wasn’t cool with it because they withhold $50 per each day I am on the hotel, that’s taking needed credit from my CC and I had already paid for the hotel reservation in advanced, they gave me no choice or solution. His reply was” it’s a hotel policy, we can’t do anything about, you can go on and telling me not to agree with the fee and nothing is going to change” BEWARE HIDDEN FEES I had to do what they said - so beware that you will need to have enough money or credit to go to this place so they put a credit hold on your card $50 for each day you are staying there. Unfortunately I have an 8 reservation paid for so that $400 I had to set aside for their security deposit. NICE ROOFTOP but very EXPENSIVE and again VERY BAD SERVICE besides that the place is very nice and it has a very good top roof but is very expensive and the service is very bad. I sad in a table an waited for about 20 mins and nobody came to provide service so I left. THE GOOD Some people are actually nice and helpful not all own the staff is bad and they have nice areas to enjoy a drink. Very good for pictures and is situated in a very nice location in Santiago.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, excellent spa and restaurante, friendly staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nathan

Stayed 2 nights in Oct 2024

10/10 Excellent

Claudio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice roof top restaurant and spa
Stayed 3 nights in Sep 2024

8/10 Good

Masahiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No shampoo
Stayed 4 nights in Aug 2024

10/10 Excellent

Peron

Stayed 5 nights in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
It was awesome
Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Felipe, Coquimbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, totally recommend.
Stayed 1 night in May 2024

2/10 Terrible

Shayne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very average
Terrible check in, made to pay the lo so tax and I don’t live in chile. I left my PDI form behind. I travel to chile a lot normally hotels understand if you don’t have your PDI papare with you. It’s the first time I’ve been charged for not having my lapsed in about 20 plus circumstances. The guy at the desk was ride about it also. TV wouldn’t work properly, the Chanel's kept breaking up, no sound, the elevators take forever. We were on the 4th floor so we used the stairs most the time. Breakfast was very overpriced.
Stayed 1 night in Jun 2024

10/10 Excellent

Henrik, Millbrae

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a corner room with fantastic views of the city and the mountains. That was amazing. One in our party had birthday during the stay, and the reception staff surprised us with a bottle of champagne. That was very generous and a pleasant surprise.
Stayed 6 nights in Jun 2024

10/10 Excellent

Delsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I had a great stay at the ICON hotel. The service was fantastic and the location worked perfectly for the events I was in town for. The only reason I didn’t give my stay fives across the board is because my room had colorful spotlights outside some of the windows that made clicking noises every time they changed color (red, blue, green) all night long. Even with a sleep app I could hear the clicking of the lights changing color. I also thought it was very odd that there was no full body mirror in the room at all. And, I booked through Hotels.com and with my status I typically get free early check in, a free welcome gift (small treat), or a coupon for a free drink, something along those lines. This time I paid $60 for early check in and there was no other free gift—not even a complimentary bottle of water which typically comes standard with hotel stays. I still had a great stay—the service was great, room was clean, and the location was great so I’d recommend it.
Stayed 3 nights in May 2024

8/10 Good

Kishor, San Jose

Stayed 9 nights in May 2024