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Renaissance Santiago Hotel by Marriott

4.5 star property
Luxury Santiago hotel in Vitacura with a 24-hour fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Renaissance Santiago Hotel by Marriott

Exterior
Outdoor pool
Exterior
Cocktail bar
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Parking available
    Parking available

Explore the area

Map
Avenida Kennedy 4700, Vicatura, Santiago, Region Metropolitana, 7630454
  • Parque Araucano
    8 min walk
  • Parque Arauco Mall
    9 min walk
  • KidZania Santiago
    16 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    29 min drive

Room options

View all photos for Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Pillow-top bed
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Pillow-top bed
Separate bath and shower
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Pillow-top bed
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Pillow-top bed
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Pillow-top bed
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Pillow-top bed
Separate bath and shower
  • 93 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Twin Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Club Twin Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Sofa bed - double
Premium bedding
Pillow-top bed
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior
Mandarin Oriental, Santiago
Pool
Pet-friendly
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Parking included
4.5 out of 5, Wonderful, (741)
The price is NZ$528
for 1 night
29 Nov - 30 Nov
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About the area

Santiago

A luxury stay in Santiago awaits you at Renaissance Santiago Hotel by Marriott. You'll be 0.7 km (0.4 mi) from Parque Arauco Mall and 3.1 km (1.9 mi) from Costanera Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering can include massages and body wraps. The restaurant, Catae Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Renaissance Santiago Hote is the hotel's own cocktail bar. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. 2916 square feet (271 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Vitacura hotel include Santa Lucia Hill and Palacio de la Moneda.

What's nearby

  • Parque Arauco Mall - 9 min walk
  • Clinica Alemana - 3 min drive
  • Apoquindo - 3 min drive
  • Costanera Center - 4 min drive
  • Julio Martinez Pradanos National Stadium - 12 min drive

Getting around

  • Military Academy Station - 2 min drive
  • Hospitales Station - 10 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 29 min drive

Restaurants

  • ‪Café Mokka - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Buffet Express - ‬9 min walk
  • ‪Lolita Jones - ‬5 min walk
  • ‪Tony Roma's - ‬9 min walk

About this property

Renaissance Santiago Hotel by Marriott

Luxury Santiago hotel in Vitacura with a 24-hour fitness centre
As a guest of Renaissance Santiago Hotel by Marriott, you'll find an outdoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2916 square feet (271 square metres) and includes conference space. A rooftop terrace, spa services, and a library are also featured at the luxury Renaissance Santiago Hotel by Marriott. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Santiago hotel is smoke free.

  • 181 guestrooms or units
  • 16 levels
  • Conference rooms
  • 2916 sq ft of conference space
  • 271 sq. m of conference space
  • Built in 2012
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Renaissance Santiago Hotel by Marriott offers 181 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include body wraps, body scrubs and body treatments.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (CLP 10,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: CLP 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Catae Restaurant
  • Renaissance Santiago Hote

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,916 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Body wraps
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (76 centimetre high)
  • Height-adjustable showerhead
  • Lift (102 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 16 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CLP 20000 per pet (varies based on length of stay)
  • Maximum 1 (weight limit: 33 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 60.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 23 per person
  • Airport shuttle fee: CLP 45000 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: CLP 10000 per day (in/out privileges)
  • Pet fee: CLP 20000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Renaissance Santiago
Renaissance Hotel Santiago
Renaissance Santiago
Renaissance Santiago Hotel
Santiago Hotel
Santiago Renaissance Hotel
Renaissance Santiago Hotel
Renaissance Santiago Hotel by Marriott Hotel
Renaissance Santiago Hotel by Marriott Santiago
Renaissance Santiago Hotel by Marriott Hotel Santiago

Frequently asked questions

What is the cancellation policy at Renaissance Santiago Hotel by Marriott?

Renaissance Santiago Hotel by Marriott offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Santiago Hotel by Marriott?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Renaissance Santiago Hotel by Marriott on 30 Nov 2024 start from NZ$330.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Santiago Hotel by Marriott?

Yep, Renaissance Santiago Hotel by Marriott has a secured covered self car park with in/out privileges for CLP 10000 per day.

Is there a spa on site at Renaissance Santiago Hotel by Marriott?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Renaissance Santiago Hotel by Marriott have a pool?

Renaissance Santiago Hotel by Marriott has an outdoor pool.

What makes Renaissance Santiago Hotel by Marriott a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Renaissance Santiago Hotel by Marriott.

Does Renaissance Santiago Hotel by Marriott serve breakfast?

Yep, buffet brekkie is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Renaissance Santiago Hotel by Marriott?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Renaissance Santiago Hotel by Marriott?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Santiago Hotel by Marriott?

Check-in begins at 3 PM. Check-out time is noon.

Is there a golf course on site at Renaissance Santiago Hotel by Marriott?

There isn't one on site, but Los Leones Golf Club is a short 20-minute walk away.

Renaissance Santiago Hotel by Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 211 out of 331 reviews" "
Rating 8 - Good. 79 out of 331 reviews" "
Rating 6 - Okay. 26 out of 331 reviews" "
Rating 4 - Poor. 8 out of 331 reviews" "
Rating 2 - Terrible. 7 out of 331 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Chio

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Well located! Near a shopping mall! Lor’s of restaurants around the corner! Some employees go far the exta mile to make sure you feel welcome and comfortable!
Stayed 5 nights in Jun 2024

10/10 Excellent

Carolina

Stayed 1 night in Jun 2024

10/10 Excellent

Valentino

Stayed 1 night in Jun 2024

10/10 Excellent

Valentino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Guillermo

Stayed 2 nights in May 2024

10/10 Excellent

Simone Noêmia

Stayed 2 nights in Apr 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 5 nights in Apr 2024

10/10 Excellent

PAUL, Manlius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Santiago
The hotel staff were very friendly, polite and accommodating. We enjoyed the breakfast and the rooms were very clean and modern. It was located within walking distance to a huge shopping complex with many stores and places to eat.
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio fue muy bueno tanto en recepción como en el restaurante incluido en la tarifa. Muy limpias las facilidades así como la habitación. Su ubicación permite acceso a corta distancia de excelentes restaurantes.
Stayed 3 nights in Jan 2024

10/10 Excellent

Igor, Mendham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great amenities in common areas and in the rooms; easy parking; excellent location; well-maintained property. highly recommended;
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean updated rooms, friendly staff, convenient, good wifi, walkable to shopping
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark, Slinger

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Sep 2023

10/10 Excellent

Hyung Joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Jorge

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service
Stayed 1 night in May 2023

10/10 Excellent

Alexander, Fayetteville

Stayed 3 nights in Feb 2023

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
The Guest Lounge was understaffed outside the happy hour and basics like coffee milk and water unavailable. It is offensive to expect guest to pay for a coffee in their room. The room service was average. Breakfast was really good and all the staff were friendly.
Stayed 6 nights in Feb 2023

10/10 Excellent

Shirley

Stayed 2 nights in Dec 2022

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bell hop Claudius and the van driver were amazingly friendly and couldn’t do enough for us. There was cucumber and melon water was very refreshing but the glasses were slow to be replenished
Stayed 1 night in Feb 2023

8/10 Good

Christopher

Stayed 1 night in Feb 2023

6/10 Okay

Sherry

Travelled with family
We found the hotel was lovely and comfortable, but lacking with the level of service that we expected. We were on the 12th floor and had access to the executive lounge. The evening cocktails and snacks were quite nice but in the morning it was absolutely impossible to get a cup of coffee. Either the access was not open at 6:30 AM when it was supposed to be, or when it was, I found the coffee maker to be inoperable and sometimes not even plugged in and ready to dispense coffee.. I called the front desk to ask that additional coffee be brought up to our room so I could use our own coffee maker, but was told That we were only entitled to one complementary serving per stay. I really did not think this was good customer service at this level of hotel. I found the staff to be pleasant, but at no time did I feel they went out of their way to make our stay comfortable. Everything was quite slow, and our housekeeping service was very inconsistent. One day we would have excellent cleanup, only to find the next day a very different story. I would like to give a better rating to this hotel, but I cannot at this time. The surrounding area is excellent with a Shopping Mall, a couple of blocks away and access to many restaurants and shops. The restaurant in the hotel was also quite good, and I would highly recommend that they obtain English menus for the American customers.
Stayed 4 nights in Feb 2023

10/10 Excellent

David Jonathan, Calgary

Stayed 11 nights in Jan 2023