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Hotel Refugio Neptuno's

3.0 star property
Beaux Arts hotel with free breakfast and outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Refugio Neptuno's

Reception
Terrace/patio
Suite, 2 Bedrooms
Reception
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Calle Duarte 17, Boca Chica, Santo Domingo, 15700
  • Boca Chica Beach
    16 min walk
  • La Matica Island
    17 min walk
  • Nautical Club of Santo Domingo
    4 min drive
  • Santo Domingo (SDQ-Las Americas Intl.)
    14 min drive

Room options

View all photos for Standard Room One Bed

Standard Room One Bed

Standard Room One Bed

Highlights

Air conditioning
Connecting rooms available
Full-sized fridge/freezer
Flat-screen TV
Sofa bed - double
Premium bedding
Ceiling fan
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Ceiling fan
Premium bedding
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (1 Double Bed with Sofabed)

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom (1 Double Bed with Sofabed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Ceiling fan
Premium bedding
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Ceiling fan
Premium bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Beds

Standard Room Two Beds

Standard Room Two Beds

Highlights

Air conditioning
Connecting rooms available
Full-sized fridge/freezer
Flat-screen TV
Sofa bed - double
Premium bedding
Ceiling fan
Egyptian cotton bed sheets
  • Sleeps 6
  • 2 King Beds

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About the area

Boca Chica

At Hotel Refugio Neptuno's you'll be within a 20-minute stroll of Boca Chica Beach and La Matica Island. Highlights at this hotel include free cooked-to-order breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, concierge services and a library. Other amenities include laundry facilities, a terrace and a garden. Each morning free breakfast is served. There's also RV/bus/truck parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 3-property class Boca Chica hotel include Malecon and Blue Mall.

What's nearby

  • Boca Chica Beach - 16 min walk - 1.4 km
  • La Matica Island - 17 min walk - 1.4 km
  • Nautical Club of Santo Domingo - 4 min drive - 3.4 km
  • Caucedo Port - 8 min drive - 7.2 km
  • Dream Casino Be Live Hamaca - 15 min drive - 11.5 km

Getting around

  • Santo Domingo (SDQ-Las Americas Intl.) - 14 min drive

Restaurants

  • ‪Maximo Playa - ‬18 min walk
  • ‪Bocana Beach Restaurant - ‬16 min walk
  • ‪Boca Marina - ‬2 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Venecia Pescado Frito - ‬17 min walk

About this property

Hotel Refugio Neptuno's

Beaux Arts hotel with free breakfast and outdoor pool
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Refugio Neptuno's. Self parking is free.

This 3-star Boca Chica hotel is smoke free.

  • 20 guestrooms or units
  • 4 levels
  • 2 buildings
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • No smoking on site
Hotel Refugio Neptuno's offers 20 air-conditioned accommodations with a hairdryer and a ceiling fan. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Full-sized fridge/freezers and minibars are provided. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Beaux Arts architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Refugio Neptuno's
Hotel Refugio Neptuno's Boca Chica
Refugio Neptuno's
Refugio Neptuno's Boca Chica
Neptuno`s Refugio Hotel Boca Chica
NEPTUNO'S REFUGIO Dominican Republic/Boca Chica
Hotel Refugio Neptuno's Hotel
Hotel Refugio Neptuno's Boca Chica
Hotel Refugio Neptuno's Hotel Boca Chica

Frequently asked questions

What is the cancellation policy at Hotel Refugio Neptuno's?

Hotel Refugio Neptuno's offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Refugio Neptuno's?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Refugio Neptuno's on 25 Nov 2024 start from NZ$93.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Refugio Neptuno's?

Yep, Hotel Refugio Neptuno's has a free self car park.

Are there any beaches close to Hotel Refugio Neptuno's?

Yep, Hotel Refugio Neptuno's is a short 16-minute walk from Boca Chica Beach.

Does Hotel Refugio Neptuno's have a pool?

Hotel Refugio Neptuno's has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8 AM to 10:00 PM.

Does Hotel Refugio Neptuno's serve breakfast?

Yep, free cooked-to-order brekkie is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Refugio Neptuno's?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Refugio Neptuno's?

Check-in begins at 3 PM. Check-out time is 1 PM.

Hotel Refugio Neptuno's Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 105 out of 261 reviews" "
Rating 8 - Good. 76 out of 261 reviews" "
Rating 6 - Okay. 43 out of 261 reviews" "
Rating 4 - Poor. 11 out of 261 reviews" "
Rating 2 - Terrible. 26 out of 261 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Franciyou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The paring is a big problem
Stayed 5 nights in Apr 2024

2/10 Terrible

Tanola

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is really out dated. All the furnitures are old and dusty. The room smells really moldy. Area is really not up to date. Breakfast was not enjoyable. It was a poor area for breakfast dining.flies were all over the breakfast tables.
Stayed 1 night in Aug 2024

6/10 Okay

Jesus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was ok for the price. Breakfast was great!
Stayed 4 nights in Aug 2024

6/10 Okay

Ivania

Travelled with family
Old hotel needs updated
Stayed 1 night in Aug 2024

2/10 Terrible

Celia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water
Stayed 1 night in Jul 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean

Stayed 1 night in Jul 2024

4/10 Poor

Raysa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service
Room was ok for one night only. Breakfast was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
I like the areas beautiful restaurants and bars
Stayed 2 nights in Jul 2024

8/10 Good

Kiesha M

Travelled with partner
Liked: Staff & service
We loved our stay. This is a tiny guest house boutique style hotel. The room was clean. The AC was only in the bedroom but freezing cold. You’ll need paper towels and wash clothes for hand drying and bathing. Breakfast was wonderful. Best coffee. Plenty of beautiful restaurants and about a 7 minute walk to the popular beach. Very safe area, even at night.
Stayed 4 nights in Jul 2024

10/10 Excellent

Leoncio

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

leybis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like and enjoy
Stayed 2 nights in Jun 2024

10/10 Excellent

CARLOS, Saint Cloud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good to stay. the breakfast is very good and the stall very kind
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services were nice pleasant. They walked me to my room and will show you around the property. Everything was clean and easy access to the beach and restaurants. The area is under construction as of the time of my visit but during my vacation I stayed at multiple hotels and this is the best hotel Ive been too in DR.
Stayed 1 night in Jun 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities
The staff are amazing and Elvis communicated really important information which was priceless. He organised transfers and was extremely helpful. The property is undergoing renovations and my room was a bit tired. I hope to return soon and spend a little more time there and explore the area.
Stayed 1 night in May 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

8/10 Good

LUZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks okay needs maintenance. Close to the airport Las América and a lot restaurants options near the hotel.
Stayed 1 night in May 2024

2/10 Terrible

martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy
Stayed 1 night in Apr 2024

6/10 Okay

paty

Liked: Staff & service
Disliked: Cleanliness
The hotel rooms were fine, but is was a very high 3rd floor without elevator and the breakfast area wasn’t clean. The best part was the staff
Stayed 1 night in Apr 2024

8/10 Good

Hernan

Liked: Cleanliness, staff & service
Room was clean, door bathroon do not close properly
Stayed 1 night in Mar 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place had quiet environment
Stayed 3 nights in Mar 2024

10/10 Excellent

leo t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very nice, especially Elvis on Saturday. Everything was good. Excellent hotel.
Stayed 1 night in Mar 2024

4/10 Poor

Jean

Stayed 3 nights in Feb 2024