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Katikies Santorini - The Leading Hotels Of The World

5.0 star property
Luxury hotel with 3 restaurants and 3 outdoor pools

Photo gallery for Katikies Santorini - The Leading Hotels Of The World

Ocean views, serves lunch, dinner and brunch
Standard Room, Jetted Tub | Living area
Property amenity
Honeymoon Suite, Jetted Tub
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Spa
  • Room service
The current price is NZ$993
includes taxes & fees
25 Mar - 26 Mar

Explore the area

Map
Oia, Santorini, Santorini Island, 847 02
  • Santorini Caldera
    ‪1 min walk‬
  • Byzantine Castle Ruins
    ‪7 min walk‬
  • Oia Blue Dome Church Viewpoint
    ‪8 min walk‬
  • Thira (JTR-Santorini National)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, Jetted Tub

Beach/ocean view

Junior Suite, Jetted Tub

Highlights

Furnished patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (Katikies)

Suite, Jetted Tub, Sea View (Katikies) | Business centre

Suite, Jetted Tub, Sea View (Katikies)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite

Highlights

Furnished patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Private Pool (Master)

Suite, Private Pool (Master)

Suite, Private Pool (Master)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, Jetted Tub

Premium bedding, minibar, in-room safe, individually decorated

Honeymoon Suite, Jetted Tub

Highlights

Furnished patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Senior Suite, Jetted Tub

Premium bedding, minibar, in-room safe, individually decorated

Senior Suite, Jetted Tub

Highlights

Furnished patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

Highlights

Furnished patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Jetted Tub

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, Jetted Tub

Highlights

Furnished patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub

Suite, Jetted Tub

Suite, Jetted Tub

Highlights

Furnished patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Private Pool

Honeymoon Suite, Private Pool

Honeymoon Suite, Private Pool

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite with Open Air Jetted Tub

Superior Suite with Open Air Jetted Tub

Superior Suite with Open Air Jetted Tub

Highlights

Furnished patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the area

Santorini

A luxury stay in Santorini awaits you at Katikies Santorini - The Leading Hotels Of The World, a recipient of the prestigious Travel & Leisure 500 award in 2021. Within steps you'll find Santorini Caldera and Oia Blue Dome Church Viewpoint within a 10-minute stroll. Highlights at this eco-friendly hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and body scrubs along with access to the hot tub and steam room. The fine-dining restaurant, Botrini's Santorini, serves Greek cuisine and is open for dinner. Upper Deck Lounge is the hotel's own bar, serving drinks along with brunch and lunch. Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to boat tours. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Free full breakfast is available daily between 8 AM and 11 AM. There's also free valet parking, along with the convenience of a cruise terminal shuttle. .Within a 30-minute drive of this 5-property class Santorini hotel, attractions include Athinios Port and Oia Castle.

What's nearby

  • Oia Blue Dome Church Viewpoint - 8 min walk
  • Tramonto ad Oia - 8 min walk
  • Oia Castle - 12 min walk
  • Amoudi Bay - 19 min walk
  • Ammoudi - 5 min drive

Getting around

  • Thira (JTR-Santorini National) - 20 min drive

Restaurants

  • ‪Lolita's Gelato - ‬8 min walk
  • ‪Pelekanos Restaurant - ‬9 min walk
  • ‪Pitogyros Traditional Grill House - ‬6 min walk
  • ‪Skiza Cafe - ‬6 min walk
  • ‪Flora - ‬6 min walk

About this property

Katikies Santorini - The Leading Hotels Of The World

Luxury hotel with 3 restaurants and 3 outdoor pools
Katikies Santorini - The Leading Hotels Of The World offers its guests 3 outdoor swimming pools and a seasonal outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Katikies Santorini - The Leading Hotels Of The World. Free self parking and valet parking are available.

This 5-star Santorini hotel is smoke free.

  • 34 guestrooms or units
  • 3 dining venues
  • Built in 1987
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Bar by the pool
Katikies Santorini - The Leading Hotels Of The World offers 34 accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and iPod docking stations. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Santorini hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Katikies Santorini - The Leading Hotels Of The World is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Greek, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8 AM to 11 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Botrini's Santorini
  • Champagne Bar
  • Lower Deck Lounge
  • Upper Deck Lounge

Things to do

  • 3 outdoor pools
  • Boat tours
  • Full-service spa
  • Helicopter/aeroplane tours
  • Library
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests traveling with a service animal must contact the property prior to arrival.

Renovations and closures

The property is closed between 20 November and 25 March.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 13 and younger are not allowed at this property. All guests older than 13 are welcome.
  • Rollaway/extra beds are available for EUR 120.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Union Pay and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. At check-in, guests must provide a record of full COVID-19 vaccination.

Property Registration Number 1084477

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 13 years old and younger aren't allowed at this property.

Property is also known as

Hotel Katikies
Katikies
Katikies Hotel
Katikies Hotel Santorini
Katikies Santorini
Katikies Hotel Santorini/Oia
Katikies Hotel Oia
Katikies Hotel
Katikies Hotel The Leading Hotels Of The World
Katikies Santorini The Leading Hotels Of The World
Katikies Santorini - The Leading Hotels Of The World Hotel
Katikies Santorini - The Leading Hotels Of The World Santorini

Frequently asked questions

What is the cancellation policy at Katikies Santorini - The Leading Hotels Of The World?

Katikies Santorini - The Leading Hotels Of The World offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Katikies Santorini - The Leading Hotels Of The World?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Katikies Santorini - The Leading Hotels Of The World on 25 Mar 2025 start from NZ$986.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Katikies Santorini - The Leading Hotels Of The World?

Yep, Katikies Santorini - The Leading Hotels Of The World has a free self car park and free valet parking.

Are there any beaches close to Katikies Santorini - The Leading Hotels Of The World?

The closest beach to Katikies Santorini - The Leading Hotels Of The World is Red Beach (12.7 km).

Is there a spa on site at Katikies Santorini - The Leading Hotels Of The World?

Yep, there is an onsite spa at Katikies Santorini - The Leading Hotels Of The World. It has a hot tub and a steam room. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Katikies Santorini - The Leading Hotels Of The World have a pool?

Katikies Santorini - The Leading Hotels Of The World has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Katikies Santorini - The Leading Hotels Of The World?

Katikies Santorini - The Leading Hotels Of The World features 3 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Katikies Santorini - The Leading Hotels Of The World a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and premium bedding in the guestrooms, help set the scene for a romantic weekend at Katikies Santorini - The Leading Hotels Of The World.

Are there hot tubs in the rooms at Katikies Santorini - The Leading Hotels Of The World?

Yep, all rooms come with private hot tubs.

Does Katikies Santorini - The Leading Hotels Of The World serve breakfast?

Yep, complimentary full brekkie is available daily between 8 AM and 11 AM.

Is there a free airport shuttle available at Katikies Santorini - The Leading Hotels Of The World?

No, Katikies Santorini - The Leading Hotels Of The World does not offer an airport shuttle service.

Is there a bar or restaurant at Katikies Santorini - The Leading Hotels Of The World?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Katikies Santorini - The Leading Hotels Of The World?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Katikies Santorini - The Leading Hotels Of The World?

No, only service animals are allowed.

Katikies Santorini - The Leading Hotels Of The World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 280 out of 325 reviews
Rating 8 - Good. 29 out of 325 reviews
Rating 6 - Okay. 13 out of 325 reviews
Rating 4 - Poor. 2 out of 325 reviews
Rating 2 - Terrible. 1 out of 325 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded all our expectations! Our suite was tastefully decorated and exceptionally comfortable, with a breathtaking view that made each morning unforgettable. The breakfast spread was outstanding, offering a variety of fresh, delicious options to start the day right. The staff were incredibly welcoming and attentive, always ready to help with a smile. Every detail was thoughtfully designed to make guests feel special. I highly recommend this hotel to anyone looking for a luxurious, memorable experience with top-notch service. Can’t wait to return!
Stayed 1 night in Nov 2024

10/10 Excellent

Jaskaran

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the best experience at a hotel. The staff was really friendly and they accommodated to all our needs.
Stayed 6 nights in Oct 2024

10/10 Excellent

Rheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When asked what I like about the property, in a word "Everything". Beautiful property with amazing staff. Excellent food and convenient to all of the amenities that Oia has to offer. Highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeremy, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Oia stay! Would love to stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharese

A beautiful property with a staff that enhances their beauty!! Definitely recommend!! Bravo👏👏👏
Stayed 3 nights in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, extremely clean, it’s right at the beginning of the boardwalk to Oia, perfect location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Noreen

Stayed 1 night in Sep 2024

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Katikies is the best hotel we have stayed so far in. We travelled during peak season
Stayed 4 nights in Aug 2024

10/10 Excellent

Dang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unforgettable stay in Santorini...
Fabulous stay at a smaller, intimate hotel with one of the most beautiful views in the world, of the caldera of Santorini. Excellent service, delicious breakfasts, we enjoyed a wonderful sunset dinner at Botrini's. The pools were nice. Bed mattress and linen could be better, otherwise perfecto. Although at the heart of Oia, the hotel is privately set on its cliffside.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ved Prakash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the most memorable stay ever. The staff made it extra special
Stayed 3 nights in Sep 2024

10/10 Excellent

LI QUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience!
Stayed 3 nights in Sep 2024

10/10 Excellent

Noreen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond 5 Star ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
If anyone is ever wondering, should they stay and they have the budget for this hotel, they should absolutely stay here and they should book multiple nights. We thought we could do it in one night and we were sad to learn that they didn’t have additional nights available as we wanted to stay longer. The service, the food, the location, and the accommodations are unmatched. Excellent BEYOND five star all the way.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and location. Great restaurants and views near by.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are so many options in Santorini but I can't imagine having chosen a better spot. We debated whether to stay in Oia or Fira, but we are so happy we stayed in Oia and especially at Katikies. The location, views, condition of the property, staff, etc were all as good as it could get. Highly, highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 3 nights in Aug 2024

10/10 Excellent

Antonio J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only concern was that food and beverage were a bit on the high end. Location and facilities were amazing.
Stayed 6 nights in Jul 2024

10/10 Excellent

LIDIA

Travelled with family
Liked: Amenities, property conditions & facilities
Lovely views clean food great
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Ceilings way too low
Given the price it is the worst hotel I've probably ever stayed at for the simple reason that the ceiling in the room is absurdly low with white paint, bad lighting, and no warning sign or verbal warning so I hit my head multiple times even though I'm only average height at 5'10" which is ridiculous. I also submitted hotels.com feedback about this but they didn't followup nor was I offered an upgrade or spa discount like I think I was maybe supposed to be given my hotels.com status. Housekeeping also wasn't perfect but not a big problem. The low ceiling is a huge problem and made the stay very uncomfortable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gareth

Stayed 4 nights in Jun 2024

10/10 Excellent

Alex

Stayed 3 nights in Jun 2024

10/10 Excellent

FELIPE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgrade we got it exceeded our expectations, Marina from the reception was so nice so kind, she helped us with our dining bookings and transportation
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos, Atherton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fantastic hotel, very friendly staff!
Stayed 4 nights in Jun 2024

10/10 Excellent

Robert, El Segundo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful peaceful and perfect
Stayed 3 nights in May 2024

10/10 Excellent

Steven

Beautiful hotel and excellent service.
Stayed 8 nights in May 2024