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Sheraton Santos Hotel

4.0 star property
Family-friendly hotel connected to a shopping centre in Aparecida with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Santos Hotel

Indoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Indoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Lobby
Lobby
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
Rua Guaiaó, 70 - Aparecida, Santos, 11035-260
  • Praiamar Shopping Mall
    1 min walk
  • SESC Santos Conference Center
    7 min walk
  • Aparecida Beach
    9 min walk
  • Santos (SSZ)
    90 min drive

Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Bathroom

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 38.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking

Classic Room, 2 Queen Beds, Non Smoking

Classic Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Queen Beds

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About the area

Santos

You'll be connected to a shopping centre at Sheraton Santos Hotel, and within just a 10-minute stroll of Praiamar Shopping Mall and SESC Santos Conference Center. Highlights at this family-friendly hotel include a restaurant, an indoor swimming pool and a poolside bar. .The restaurant, O Lagar Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Lobby Bar is the hotel's own lobby lounge. Enjoy the free kids' club, gym, free pool cabanas and pool loungers. 11560 square feet (1074 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, free supervised childcare and spa services. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Within a 15-minute drive of this 4-property class Aparecida hotel, attractions include Santos Harbor and Gonzaga Beach.

What's nearby

  • Praiamar Shopping Mall - 1 min walk - 0.1 km
  • Ponta da Praia Beach - 9 min walk - 0.8 km
  • Santos Harbor - 4 min drive - 3.7 km
  • Asturias Beach - 39 min drive - 8.1 km
  • Pitangueiras Beach - 42 min drive - 9.1 km

Getting around

  • Pinheiro Machado Station - 6 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Kopenhagen - ‬5 min walk
  • ‪Outback Steakhouse - ‬1 min walk
  • ‪Laticínios Marcelo Wine Bar - ‬1 min walk
  • ‪O Lagar Restaurante - ‬1 min walk

About this property

Sheraton Santos Hotel

Family-friendly hotel connected to a shopping centre in Aparecida with a fitness centre
Sheraton Santos Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 11 meeting rooms. Event space at this hotel measures 11560 square feet (1074 square metres) and includes conference space. Spa services, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Sheraton Santos Hotel. Parking is available for a fee.

This 4-star Santos hotel is smoke free.

  • 212 guestrooms or units
  • 11560 sq ft of conference space
  • 1074 sq. m of conference space
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Concierge
  • Games room or arcade
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sheraton Santos Hotel offers 212 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and complimentary dressing gowns. LED televisions are featured in guestrooms. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (BRL 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 65 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • O Lagar Restaurant

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 11 meeting rooms
  • 11,560 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Santos Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 165.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 65 per person
  • Valet parking fee: BRL 50 per day
  • Rollaway bed fee: BRL 165.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Santos
Sheraton Santos Hotel Brazil
Sheraton Santos Hotel Hotel
Sheraton Santos Hotel Santos
Sheraton Santos Hotel Hotel Santos

Frequently asked questions

What is the cancellation policy at Sheraton Santos Hotel?

Sheraton Santos Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Santos Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Santos Hotel on 15 Dec 2024 start from NZ$220.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Santos Hotel?

Yep, Sheraton Santos Hotel has covered valet parking for BRL 50 per day.

Are there any beaches close to Sheraton Santos Hotel?

Yep, Sheraton Santos Hotel is a short 9-minute walk from Aparecida Beach.

Is there a spa on site at Sheraton Santos Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Sheraton Santos Hotel have a pool?

Sheraton Santos Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6:00 AM to 10:00 PM.

Is Sheraton Santos Hotel family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Santos Hotel is a hit with families.

Does Sheraton Santos Hotel serve breakfast?

Yep, buffet brekkie is on offer on weekdays from 6:30 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton Santos Hotel?

No, Sheraton Santos Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Santos Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Santos Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Santos Hotel?

No, pets and service animals are not allowed.

Sheraton Santos Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 627 out of 817 reviews" "
Rating 8 - Good. 143 out of 817 reviews" "
Rating 6 - Okay. 33 out of 817 reviews" "
Rating 4 - Poor. 8 out of 817 reviews" "
Rating 2 - Terrible. 6 out of 817 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel location very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time @ the sheraton santos
Without a shadow of doubt the best hotel ive stayed in @ Santos Good size room , great wifi , good breakfast Virtually next door to the best shopping mall in Santos & Carrefour supermarkets All the staff spoke English which is a bonus for brasil 10 minute walk to the nearest beach Very quiet of an evening Overall a perfect stay
Stayed 2 nights in Jul 2024

8/10 Good

Erik

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 2 nights in Jun 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

victor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The room was big and the city view was amazing. They served great food. The heated swimming pool was appreciated. All in all we had a great experience and we highly recommend this hotel
Stayed 3 nights in May 2024

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Adam

Stayed 2 nights in May 2024

10/10 Excellent

mauricio

Stayed 8 nights in Apr 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Jan 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camas e travesseiros muito confortáveis, academia muito boa e otima localização. Os quartos possuem smoke detectors, o café da manhã tem diversas opções e funcionários super atenciosos e simpáticos.
Stayed 1 night in Mar 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Amenities
Excellent staff spoke English well they were very helpful both and check in and on departure to obtain a taxi to the cruise terminal for us to leave
Stayed 1 night in Mar 2024

8/10 Good

Narasingarao

8/10 Good

Debra, Apopka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and shopping mall was convenient but beach wasn’t too nice
Stayed 2 nights in Feb 2024

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and spoke English. Raul at the front desk especially. Also, the restaurant in the Hotel is excellent. The Cod was delicious. I would not hesitate to return to the Sheraton and the restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

HUA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Marian Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Eduardo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Nov 2023

10/10 Excellent

Eric, Kennesaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great top notch full service hotel with a great indoor heated pool, perfect for families. My only complaint is that I paid full price for a deluxe room with a king bed. However, the loaded refrigerator was broken. Therefore, all we had were warm beverages. I would expect that I hotel at this level would verify that everything is working BEFORE renting the room. We reported the problem and no type of refund was offered and no one was available to fix the problem until at least the following day. However, we were already gone by then.
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying there and have always had a good experience. The only negative I can think of is the steep price for parking there. Breakfast is probably the best I’ve ever seen at a hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Juan

Stayed 1 night in Jul 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for the price and the city!
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Stayed 1 night in Jul 2023

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível como sempre
Hotel sensacional e o serviço é incrível em todos os lugares. Usamos o Spa e a piscina e a academia. Praticamente nem saímos do hotel nos 5 dias que estivemos lá. A localização é incrível com o supermercado e o shopping exatamente em frente ao hotel e isso facilita muito. O café da manhã tem várias opções e é muito gostoso. Enfim, sempre que voltamos pro Brasil acabamos nos hospedando aqui e sempre o melhor custo benefício .
Stayed 5 nights in May 2023