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Hilton Sanya Yalong Bay Resort & Spa

5.0 star property
Luxury resort on the beach, with 8 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Sanya Yalong Bay Resort & Spa

Exterior
Exterior
Cartoon Theme Family Room
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is NZ$146
includes taxes & fees
11 Nov - 12 Nov

Explore the area

Map
Yalong Bay National Resort District, Sanya, Hainan, 572000
  • Yalong Bay
    6 min drive
  • Yalong Bay Tropical Paradise Forest Park
    9 min drive
  • Sun Bay
    28 min drive
  • Sanya (SYX-Phoenix Intl.)
    44 min drive

Room options

View all photos for Twin Beach Front Room

Twin Beach Front Room

Twin Beach Front Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Beach view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Deluxe Ocean View Room

King Deluxe Ocean View Room

King Deluxe Ocean View Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Ocean View Room

Egyptian cotton sheets, premium bedding, down duvets

Twin Deluxe Ocean View Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Beach Front Room

King Beach Front Room

King Beach Front Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for King Double Balcony Deluxe Ocean View Suite

King Double Balcony Deluxe Ocean View Suite

King Double Balcony Deluxe Ocean View Suite

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 118 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

Family Suite, 1 King Bed

Family Suite, 1 King Bed

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 118 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Cartoon Theme Family Room

Cartoon Theme Family Room

Cartoon Theme Family Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Deluxe Family Suite

Deluxe Family Suite

Deluxe Family Suite

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 118 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Scenic View Room

Egyptian cotton sheets, premium bedding, down duvets

Twin Deluxe Scenic View Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Beach Front Suite

Beach Front Suite

Beach Front Suite

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 124 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Ocean View Pool Villa

3 Bedroom Ocean View Pool Villa

3 Bedroom Ocean View Pool Villa

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
  • 353 sq m
  • Beach view
  • Sleeps 9
  • 4 King Beds

View all photos for King Deluxe Scenic View Room

Egyptian cotton sheets, premium bedding, down duvets

King Deluxe Scenic View Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Ocean View Presidential Suite

Presidential Suite, Multiple Beds

3 Bedroom Ocean View Presidential Suite

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 488 sq m
  • Ocean view
  • Sleeps 9
  • 4 King Beds

View all photos for 2 Bedroom Ocean View Pool Villa

2 Bedroom Ocean View Pool Villa

2 Bedroom Ocean View Pool Villa

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 235 sq m
  • Partial ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Twin Pool Connected Garden Room

View from room

Twin Pool Connected Garden Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 58 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Pool Connected Garden Room

View from room

King Pool Connected Garden Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 58 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for King Premium Ocean View Room

Egyptian cotton sheets, premium bedding, down duvets

King Premium Ocean View Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Premium Ocean View Room

Egyptian cotton sheets, premium bedding, down duvets

Twin Premium Ocean View Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room King Room

Deluxe Room King Room

Deluxe Room King Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Deluxe Room

Twin Deluxe Room | View from room

Twin Deluxe Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Sanya Marriott Yalong Bay Resort & Spa
Pool
Hot tub
Spa
Kids pool
4.5 out of 5, Wonderful, (195)
The price is NZ$222
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Sanya Marriott Yalong Bay Resort & Spa

About the area

Sanya

At Hilton Sanya Yalong Bay Resort & Spa, you'll be connected to a shopping centre and 3.6 km (2.2 mi) from Yalong Bay. Highlights at this luxury resort include 3 restaurants, 8 outdoor swimming pools and a free water park. .A day of pampering can include body scrubs and facials. The restaurant, 丰园中餐厅, serves Chinese cuisine and is open for lunch and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site marina and 24-hour gym. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Buffet breakfast is available daily between 7 AM and 11 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Places within a 30-minute drive of this 5-property class Jiyang District resort include Yalong Bay Tropical Paradise Forest Park and Sanya International Shopping Center.
View more Resorts in SanyaOpens in a new window

What's nearby

  • Yalong Bay - 6 min drive
  • Yalong Bay Tropical Paradise Forest Park - 9 min drive
  • Phoenix Island Sanya - 25 min drive
  • Haitang Bay - 27 min drive
  • Dadonghai Beach - 37 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 44 min drive

Restaurants

  • ‪The Ritz-Carlton Sanya Yalong Bay - ‬2 min drive
  • ‪林姐香味海鲜 - ‬9 min drive
  • ‪Fresh8 - ‬2 min drive
  • ‪三亚亚龙湾瑞吉度假酒店 - ‬20 min walk
  • ‪万豪咖啡厅 - ‬2 min drive

About this property

Hilton Sanya Yalong Bay Resort & Spa

Luxury resort on the beach, with 8 outdoor swimming pools
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Hilton Sanya Yalong Bay Resort & Spa for summer fun including 8 outdoor swimming pools, a complimentary water park and a children's pool.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a health club and a hot tub. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Sanya resort is smoke free.

  • 492 guestrooms or units
  • 45 levels
  • 8 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 2004
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Sanya Yalong Bay Resort & Spa offers 492 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate dining areas and includes day beds. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 45 km
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CNY 240 for adults and CNY 120 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • 丰园中餐厅
  • 冰源餐厅
  • 咖啡厅

Family friendly

  • 8 outdoor pools
  • Children's pool
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a national park
  • In the mountains
  • Marina
  • On the bay
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Shared men and women areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 45 floors
  • 8 buildings
  • Built in 2004
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during September:
  • One of the dining venues
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 398 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 240 for adults and from CNY 120 for children
  • Airport shuttle fee: CNY 518.00 per vehicle (one way)
  • Airport shuttle fee per child: CNY 518 (one-way), (up to 18 years old)
  • Rollaway bed fee: CNY 398 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Resort Sanya
Hilton Sanya
Hilton Sanya Resort
Resort Sanya
Sanya Hilton
Sanya Hilton Resort
Sanya Resort
Hilton Sanya Hotel Sanya
Hilton Sanya Yalong Bay Resort & Spa Hainan
Hilton Sanya Yalong Bay Resort
Hilton Sanya Yalong Bay
Hilton Sanya Resort And Spa
Hilton Yalong Bay Resort
Hilton Yalong Bay
Hilton Sanya Yalong Bay Resort & Spa Hainan
Sanya Hilton
Hilton Sanya Resort And Spa
Hilton Sanya Yalong Bay Resort Spa
Hilton Sanya Resort Spa
Hilton Sanya Yalong & Sanya
Hilton Sanya Yalong Bay Resort & Spa Sanya
Hilton Sanya Yalong Bay Resort & Spa Resort
Hilton Sanya Yalong Bay Resort & Spa Resort Sanya

Frequently asked questions

What is the cancellation policy at Hilton Sanya Yalong Bay Resort & Spa?

Hilton Sanya Yalong Bay Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Sanya Yalong Bay Resort & Spa?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Sanya Yalong Bay Resort & Spa on 11 Nov 2024 start from NZ$145.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Sanya Yalong Bay Resort & Spa?

Yep, Hilton Sanya Yalong Bay Resort & Spa has a free self car park. Onsite parking is limited.

Are there any beaches close to Hilton Sanya Yalong Bay Resort & Spa?

The closest beach to Hilton Sanya Yalong Bay Resort & Spa is Dadonghai Beach (10.4 km).

Does Hilton Sanya Yalong Bay Resort & Spa have a pool?

Hilton Sanya Yalong Bay Resort & Spa has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Hilton Sanya Yalong Bay Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Sanya Yalong Bay Resort & Spa?

Hilton Sanya Yalong Bay Resort & Spa features 8 outdoor pools, a health club and free pool cabanas. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes Hilton Sanya Yalong Bay Resort & Spa a romantic place to stay?

1 hot tub and beachfront dining, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Hilton Sanya Yalong Bay Resort & Spa.

Is Hilton Sanya Yalong Bay Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hilton Sanya Yalong Bay Resort & Spa is a hit with families.

Are there hot tubs in the rooms at Hilton Sanya Yalong Bay Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Hilton Sanya Yalong Bay Resort & Spa serve breakfast?

Yeah, buffet breakfast is available daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hilton Sanya Yalong Bay Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hilton Sanya Yalong Bay Resort & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Sanya Yalong Bay Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Sanya Yalong Bay Resort & Spa?

No, pets are not allowed.

Hilton Sanya Yalong Bay Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 69 out of 152 reviews" "
Rating 8 - Good. 57 out of 152 reviews" "
Rating 6 - Okay. 17 out of 152 reviews" "
Rating 4 - Poor. 5 out of 152 reviews" "
Rating 2 - Terrible. 4 out of 152 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities
Room rates are way overpriced for what they offer. I’ve stayed in nicer hotels in Thailand where I received a welcome drink, fruit basket, stocked minibar and more for half the price. None of these things were offered. The food at all outlets is shocking! I wonder if the GM ever eats there? My room was not very clean. Upon entering the room the floor was still wet from cleaning. The swimming pools are nice and location is good near to the beach, but I would not stay here again.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Check-in has slow and delayed, but they provided a late check-out which was very helpful. Breakfast was tasty, but incredibly busy and understaffed in the egg and noodle section. Overall the hotel pools and beach area were excellent. Very comfortable rooms and facilities.
Stayed 7 nights in Jun 2021

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Yalong Bay …. Recommend
Despite some early booking issues Hilton really stepped up their game and I had a great stay. I would highly recommend the Hilton Yalong Bay. The GM, Arthur cares and really took care of me. Amazing hotel, good service and great pool. I will certainly be going back
Stayed 11 nights in Jun 2021

10/10 Excellent

Carlton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back
We'd come back. The hotel was clean, attractive, and in a good location on the beach and walking distance from outside restaurants and shopping. The room was comfortable and had a nice view of the grounds. I used the fitness centre and it was very good, but not excellent. The staff was great and the restaurant food outstanding, and not as expensive as we had feared it would be. We live in Shenzhen and are Chinese speakers, which helped. Most staff seem to not have good English skills, which is to be expected in Hainan.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a wonderful experience. given the impact of covid-19, Hainan island is now a heaven for people who love vaction on the beach. great hotel.
Stayed 3 nights in Oct 2020

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort!
A nice and well-maintained resort. The staff are super friendly and well-trained with a high level of English proficiency. The resort lacks a bit in dining options as most restaurants close the whole day despite signs stating otherwise. The dinner buffet in the "Big Kitchen" is insanely overpriced even by resort standards. Rooms are very clean and nicely decorated. Pools are very nice and clean but there is a shortage of sun beds and umbrellas during busy time. Most of the pools close before the sun even goes down (7pm) which is pretty disappointing as it forces all guests into just one pool in the evening. Spa services are top-notch and priced as such.
Stayed 4 nights in Jul 2020

6/10 Okay

Hiram

Travelled with group
Not luxury --don't be fooled.
This is just not up to par with international Hilton property standards. Don't bee fooled by the five stars --this is NOT luxury. However, it is an alright accommodation for the money.
Stayed 2 nights in Nov 2019

8/10 Good

CindyPau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good right next to the beach. Staff are friendly. Room is clean.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel staff are friendly and very accommodative
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really have nothing but good things to say about this hotel- everything was wonderful and relaxing. The staff were very helpful and polite and accommodating. I definitely recommend springing for the breakfast buffet included, as the Hilton is a fair distance from any other eating options I think. There are several restaurants inside the hotel to choose from for dinner, as well as an outdoor giant evening buffet (for $40 US I believe?) Well worth it if you love seafood. The Chinese fine dining restaurant is a must see if you are a foodie- they have several Chinese delicacies including Bird's Nest Soup, Hashima dessert (frog ovaries with plum soup), and local crab and seafood. They also have Western options, including NZ lamb, wasabi prawns, steaks. The breakfast buffet was huge, and provided many, many Western and Eastern options. It was akin to Golden Corral in its range of cold and hot food options, cannot recommend highly enough. Big Shoutout to Safai Paudei for being an excellent concierge! We definitely felt safe and pampered within the walls of the Hilton resort. The pools were many and gorgeous and well-maintained, the gardens are sprawling and arranged in a way that you feel in a tropical oasis, not in a hotel complex. If you get a room on the ground floor facing in, you can have a private lagoon pool right outside your sliding door that connects to the other pools. The architects really had a lot of fun! I highly recommend this hotel!
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, well appointed, great swimming pool and well maintained, staff was in most place friendly, however one part was disappointing, room service, 3 room service almost same order, 3 different presentations.
Stayed 2 nights in Apr 2019

10/10 Excellent

Alan, Atlanta GA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hilton Sanya Yalong Bay. The staff were attentive and helpful, we enjoyed the on-site restaurants, and the proximity to the beach was convenient.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
plain hotel
Built luxuriously, but not well designed for family vacation. Extensive pools look nice but not much places to enjoy with family. Gym is good but no good sign at a bit far location. Not much things to do, other than going to nearby shoppong mall by taxi.
Stayed 1 night in Feb 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing resort with friendly staff
amazing resort with friendly staff, close to local amenities
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018

6/10 Okay

B.Alexis, SG

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel overall was ok but rather far from the city centre. Breakfast spread was good, plenty of options. what disappointed me most was the Staff at reception, rude and tactless.
Stayed 3 nights in Oct 2018

8/10 Good

TimTang, San Fransico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view. Great pool. Near to beach. Good food in hotel
Stayed 4 nights in Aug 2018

10/10 Excellent

Jose, San Jose ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge room. Many pools. Close to the beach with soft sands. Good restaurant on site.
Stayed 4 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Okay stay but Hilton should be better
Don’t feel Front desk staff are welcoming overall. Asked for some tissue refill by calling , Didn’t show up at all. While I m Doing checkin , two people got into a big fight due to queuing issue, which Affects our mood. Room deco and size is good , Beach is comfortable and with good chairs to relax . The person who showed us the room is helpful and friendly

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax in paradise
Excellent location with excellent views. All you want to do most of the time is dip into your private pool or the infinite pool facing the ocean. So relax and relax, that you can have time to think or fly away your mind to nowhere.
Stayed 2 nights in Apr 2018

8/10 Good

Emily, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
beautiful landscaping and clean beach
Everything about this hotel is fabulous... accept the air conditioner. We were without air con for two nights. Moved hotel rooms twice and finally they invited the electrician to repair our air unit. However, that is my only complaint. The sights are luxurious, peaceful nature, beautiful beach and good food.
Stayed 6 nights in Mar 2018

2/10 Terrible

ryan

Disliked: Staff & service, property conditions & facilities
Horrible experience
Not too impressed about their low quality service, staff was not helpful at all , price was overrated. Not worth the money. Won't be back again. Stay away from this hotel, if you don't want to turn your vocation into a nightmare.
Stayed 2 nights in Jan 2018

10/10 Excellent

Bill, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy place
5-star hotel with Hawaii-like grounds (palm trees, endless pools, immaculate landscaping) and right on a very nice beach. But the thing that got me was everyone there, guest and staff, seemed very happy all the time. it was quite nice to be in a place like that. 100% recommend.
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to a clean, private beach
The staff was gentle, knowledgeable and had excellent people skills. The breakfast was good. We waited in line- there was a lot of tour groups when we had breakfast around 9a.m., however when we changed our breakfast time to 7a.m, it was serene! I loved this hotel! The pools were clean. It is child friendly. The garden is gorgeous.