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Pullman Sanya Yalong Bay Villas & Resort

4.5 star property
Luxury Sanya hotel in Jiyang District with 3 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pullman Sanya Yalong Bay Villas & Resort

Body treatments, hydrotherapy, aromatherapy, body scrubs, facials
Sports facility
Bar (on property)
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Room, 1 Bedroom, Private Pool (Nanyang Style)

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Parking included
  • Spa
The price is NZ$200
includes taxes & fees
1 Jan - 2 Jan 2025

Explore the area

Map
No.2 Wanyue Road,, Yalong Bay National Tourist Resort, Sanya, Hainan, 572000
  • Yalong Bay
    5 min drive
  • Yalong Bay Tropical Paradise Forest Park
    8 min drive
  • Sun Bay
    30 min drive
  • Sanya (SYX-Phoenix Intl.)
    43 min drive

Room options

View all photos for Room, 1 Bedroom, Private Pool (Nanyang Style)

Room, 1 Bedroom, Private Pool (Nanyang Style)

Room, 1 Bedroom, Private Pool (Nanyang Style)

Highlights

Garden
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 150 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Blackout curtains
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms (Majestic)

Villa, 2 Bedrooms (Majestic)

Villa, 2 Bedrooms (Majestic)

Highlights

Garden
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 270 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Pool View

Family Room, 2 Bedrooms, Pool View

Family Room, 2 Bedrooms, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Villa, 1 King Bed, Private Pool

Family Villa, 1 King Bed, Private Pool

Family Villa, 1 King Bed, Private Pool

Highlights

Garden
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 270 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Pool Access

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Blackout curtains
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Double Bed, Private Pool (Myanmar Style)

1 bedroom, in-room safe, desk, laptop workspace

Villa, 1 Double Bed, Private Pool (Myanmar Style)

Highlights

Garden
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 150 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Blackout curtains
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Pool Access

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Single Beds, Pool Access

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Blackout curtains
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Villa, 1 Bedroom, Private Pool (Thailand)

1 bedroom, in-room safe, desk, laptop workspace

Luxury Villa, 1 Bedroom, Private Pool (Thailand)

Highlights

Garden
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 270 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Sanya City Center

Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (57)
The price is NZ$153
for 1 room
includes taxes & fees
10 Jan - 11 Jan
Hyatt Place Sanya City Center

About the area

Sanya

A luxury stay in Sanya awaits you at Pullman Sanya Yalong Bay Villas & Resort. You'll be 3.4 km (2.1 mi) from Yalong Bay and 6 km (3.8 mi) from Yalong Bay Tropical Paradise Forest Park. Highlights at this family-friendly hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Le chinois Restaurant, serves Chinese cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the free kids' club, 24-hour gym, kids' swimming pool and pool loungers. 4090 square feet (380 square metres) of event facilities include a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. On weekday mornings buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Places within a 30-minute drive of this 4.5-property class Jiyang District hotel include Luobi Cave and Sanya Dream Water Park.

What's nearby

  • Yalong Bay - 5 min drive
  • Yalong Bay Tropical Paradise Forest Park - 8 min drive
  • Haitang Bay - 26 min drive
  • Sun Bay - 30 min drive
  • Dadonghai Beach - 36 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 43 min drive

Restaurants

  • ‪The Ritz-Carlton Sanya Yalong Bay - ‬2 min drive
  • ‪林姐香味海鲜 - ‬8 min drive
  • ‪Sofia - ‬13 min walk
  • ‪三亚亚龙湾瑞吉度假酒店 - ‬17 min walk
  • ‪Fresh8 - ‬2 min drive

About this property

Pullman Sanya Yalong Bay Villas & Resort

Luxury Sanya hotel in Jiyang District with 3 restaurants
Pullman Sanya Yalong Bay Villas & Resort offers its guests a full-service spa, 3 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. Event space at this hotel measures 4090 square feet (380 square metres) and includes a conference centre. Spa services, a terrace, and a complimentary children's club are also featured at the luxury Pullman Sanya Yalong Bay Villas & Resort. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Sanya hotel.

  • 195 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 4090 sq ft of conference space
  • 380 sq. m of conference space
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Pullman Sanya Yalong Bay Villas & Resort offers 195 accommodations with a safe and complimentary bottles of water. A pillow menu is available. Televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 198 for adults and CNY 99 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Le chinois Restaurant
  • Noodle House
  • Rive Gauche Restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • 9-hole adjacent golf course
  • Bicycle rentals
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Playground
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (4,090 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pullman Sanya Yalong Bay Villas
Pullman Sanya Yalong Bay Villas & Resort
Pullman Villas
Pullman Villas & Resort
Accor Sanya Yalong Bay
Pullman Sanya Yalong Bay Hotel Sanya
Pullman Sanya Yalong Bay Villas & Resort Hainan
Pullman Sanya Yalong Bay Villas Resort
Pullman Yalong Bay Villas Resort
Pullman Yalong Bay Villas
Pullman Sanya Yalong & Sanya
Pullman Sanya Yalong Bay Villas Resort
Pullman Sanya Yalong Bay Villas & Resort Hotel
Pullman Sanya Yalong Bay Villas & Resort Sanya
Pullman Sanya Yalong Bay Villas & Resort Hotel Sanya

Frequently asked questions

What is the cancellation policy at Pullman Sanya Yalong Bay Villas & Resort?

Pullman Sanya Yalong Bay Villas & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Sanya Yalong Bay Villas & Resort?

As of 27 Dec 2024, prices found for a 1-night stay for 2 adults at Pullman Sanya Yalong Bay Villas & Resort on 1 Jan 2025 start from NZ$199.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Sanya Yalong Bay Villas & Resort?

Yep, Pullman Sanya Yalong Bay Villas & Resort has a free self car park.

Are there any beaches close to Pullman Sanya Yalong Bay Villas & Resort?

The closest beach to Pullman Sanya Yalong Bay Villas & Resort is Dadonghai Beach (11 km).

Is there a spa on site at Pullman Sanya Yalong Bay Villas & Resort?

Yep, there is an onsite spa at Pullman Sanya Yalong Bay Villas & Resort. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Pullman Sanya Yalong Bay Villas & Resort have a pool?

Pullman Sanya Yalong Bay Villas & Resort has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Pullman Sanya Yalong Bay Villas & Resort?

Pullman Sanya Yalong Bay Villas & Resort features 3 outdoor pools, a full-service spa and 3 restaurants.

What makes Pullman Sanya Yalong Bay Villas & Resort a romantic place to stay?

Garden-view dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Pullman Sanya Yalong Bay Villas & Resort.

Is Pullman Sanya Yalong Bay Villas & Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Pullman Sanya Yalong Bay Villas & Resort is a hit with families.

Does Pullman Sanya Yalong Bay Villas & Resort serve breakfast?

Yeah, buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Pullman Sanya Yalong Bay Villas & Resort?

No, Pullman Sanya Yalong Bay Villas & Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Sanya Yalong Bay Villas & Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Sanya Yalong Bay Villas & Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Pullman Sanya Yalong Bay Villas & Resort?

No, pets are not allowed.

Is there a golf course on site at Pullman Sanya Yalong Bay Villas & Resort?

There is a golf course next to Pullman Sanya Yalong Bay Villas & Resort.

Pullman Sanya Yalong Bay Villas & Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 86 reviews" "
Rating 8 - Good. 35 out of 86 reviews" "
Rating 6 - Okay. 13 out of 86 reviews" "
Rating 4 - Poor. 8 out of 86 reviews" "
Rating 2 - Terrible. 4 out of 86 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zhongwei

Liked: Cleanliness, staff & service, property conditions & facilities
The villa is amazing, the on-duty manager is awesome to resolve our room issues to ensure that we have great experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and access to the pool from the room was great. Bed was very uncomfortable.
Stayed 3 nights in Jun 2021

8/10 Good

Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
Overall stay was good, but the buffet it was not very good, it should be improved.
Stayed 4 nights in Dec 2020

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Nice, But Needs Repairs
Booked two nights in one of the private pool villas. The front desk staff were very welcoming and friendly on check-in, though English is limited. The room was mostly clean, though there were some cigarette butts left next to the pool. The property is beautiful, but the only real issues lies in the condition of the property and rooms. Things are weathered and broken, with some features in the room (like the sound system, sliding wooden doors and jets in the bath tub) are no longer working. The place is still nice but has seen better days. The water in the room didn't get very hot in the shower or sink. Overall, it's a pretty good value for a private pool but the facilities could use some updating and repairs.
Stayed 2 nights in Aug 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
One reception staff was tried and unfriendly, the other one tried to help and still didn't get the correct checking in for me. there is no refrigerator that cool things down, you can only request ice manually. no ocean view gym closes at 10 while said 24 hours, only one treadmill.
Stayed 1 night in Jul 2020

8/10 Good

Daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but not directly access to beach. Pool is nice but not heated, no jacuzzi. We planed to have kids in pool while we enjoy jacuzzi, can’t do any of those. Breakfast is good with Chinese and Western style. Also kids under 12 breakfast for free. Nobody can’t beat this! People are friendly and responsive, good service.
Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Avoid if possible its not worth the value.
Service level is bad. Facilities are poorly maintained. Day time can watch internet TV, evening time said internet TV is not available. Breakfast choices are the same everyday.
Stayed 6 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very old and poorly maintained
The villa we stayed in is very old and poorly maintained. Bad smell in the living room. The doors and phone are broken. The walls and ceilings are dark. Feels like a 3 star hotel.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
A little bit disappointment
We stayed in this hotel for 5 days. It was our plan to do a lot of workout in its fitness centre and swimming. To our disappointment, the air conditioners in the fitness centre were only switched on between 11 am to 3 pm. Even when the air con were on, the room was still very warm. It is unbearable. I felt like running under the sun. The breakfast buffet was also a disappointment as not many choices of food. As a five star hotel of an international brand, I would expect more. Be that as it may, we enjoyed the room with pool access a lot. We were first given a room accessible to the slop in the middle of the swimimming pool. We asked to change the room of a better location and the staff were very nice and changed the room for us. The environment of the hotel is very tranquil.
Stayed 5 nights in Jul 2018

8/10 Good

Jennifer D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good and staffs are friendly
Stayed 2 nights in Jul 2017

2/10 Terrible

stephane

Disliked: Staff & service, property conditions & facilities, room comfort
VERY OLD HOTEL, not maintained for 8 years
This hotel is only 8 years old but have never been maintained. It is in very poor conditions. slide of swimming pool is for example closed for years, but still on the picture. really out of the standard we can expect for a Pullman. We then stay at the other Pullman in Sanya, othe one is 100 times better. only good thing is that personal is very friendly, but they all know that this hotel is bad avoid this hotel,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a quiet rest. Rooms were clean

6/10 Okay

Kevin, Kowloon

Liked: Staff & service, property conditions & facilities, room comfort
Villa villa
Been here 5 years ago. Hotel was brand new back then. Now aged and maintainece didn't keep up. Used to be tier one, now tier two. However, hotel management and staff service is still very good and nice. Need improvement on the shuttle service waiting time though.

4/10 Poor

chan, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
Far away from beach, old
Hotel pool no light Fitness centre no air conditioning No sauna No shuttle bus to city and air port Overall it is hardly 5 star Max 3 No entertainment facility Buffet breakfast no fresh fruit Elevator wet floor I nearly fall

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Reserved room type is NOT available
I've booked "Luxury Villa (368 square m)" via Expedia.com.hk, but hotel staff told us that this room type is not available and my booking is Thai Family Pool Villa (270 square m). They said they have upgrade our room to "Majestic Villa (270 square m)" but actually it is downgrade from 368 to 270.

6/10 Okay

Lai-Yee

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Lai-Yee, Hong Kong

Liked: Cleanliness, room comfort
The room was OK, with this price I have no complaint about it. The service of the hotel staff is not up to 5-stars standard except the bell / valet was quite helpful. The buffet at the restaurant was not too bad on the taste but the presentation made them do not look so tasty.

10/10 Excellent

Ying Lung Jacky, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
Excellent services, quality of the room was out of my mind!

8/10 Good

yannn

Liked: Cleanliness, staff & service, room comfort
Awesome trip
The hotel is easy to be located. It locates among all the luxury hotel brands, in which Pullman is the most price worthy I think. I stayed in villa room with private pool, it's awesome to have a swim in a private pool every morning when u woke up! It's absolutely relaxing and not to forget to mention about the jacuzzi!

8/10 Good

Miller L.

Liked: Cleanliness, staff & service, room comfort
Family trip
Nice Villa, but not close to beach. Many ants near the pool.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Sanya Pullman
the hotel private beach is too small.

10/10 Excellent

Justin, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Bargain; Service: Professional; Cleanliness: Pristine;

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maggieyak

Disliked: Staff & service
Wrong information for in the reservation
Your company wrongly sent my name to the hotel for the reservation. As a result, the hotel did not let me check in and request me to communicate with you to verify the transaction. It made me so angry because i dont think it's my fault and responsibility to do so. The hotel then contacted with you and checked with the reservation, and requested you to send them a revised reservation form to the hotel, but it spent me more than half an hour for the check-in process.

8/10 Good

Verified traveller

Disliked: Cleanliness, room comfort
Nice situation
Enjoyed our stay , there 5 years ago, rooms looking tired but would poss stay again