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The Shanhaitian Resort Sanya, Autograph Collection

5.0 star property
Luxury hotel connected to a shopping centre in Sanya with 3 restaurants

Photo gallery for The Shanhaitian Resort Sanya, Autograph Collection

2 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Premium bedding, down duvets, minibar, in-room safe
Autograph, Suite, 1 Queen Bed, Oceanfront
Reception
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Parking included
  • Gym
The current price is NZ$247
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
No. 77 Haiyun Road, Dadonghai Bay, Sanya, Hainan, 572000
  • Dadong Sea
    ‪2 min walk‬
  • Dadonghai Beach
    ‪12 min walk‬
  • Luhuitou Park
    ‪5 min drive‬
  • Sanya (SYX-Phoenix Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Partial Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Partial Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (Chic)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, City View (Chic)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 68 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Resort View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront

Room, 2 Double Beds, Non Smoking, Oceanfront

Room, 2 Double Beds, Non Smoking, Oceanfront

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Resort View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Resort View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Partial Ocean View (Elegant)

Room, 1 Queen Bed, Partial Ocean View (Elegant)

Room, 1 Queen Bed, Partial Ocean View (Elegant)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Autograph, Suite, 1 Queen Bed, Oceanfront

Autograph, Suite, 1 Queen Bed, Oceanfront

Autograph, Suite, 1 Queen Bed, Oceanfront

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Smoking, Oceanfront (fabulous room)

Room, 1 King Bed, Smoking, Oceanfront (fabulous room)

Room, 1 King Bed, Smoking, Oceanfront (fabulous room)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 74 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby lounge

JW Marriott Hotel Sanya Dadonghai Bay

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (170)
The price is NZ$240
for 1 room
includes taxes & fees
21 Feb - 22 Feb
JW Marriott Hotel Sanya Dadonghai Bay

About the area

Sanya

The Shanhaitian Resort Sanya, Autograph Collection places you in the centre of Sanya, connected to a shopping centre and within a 30-minute stroll of Dadonghai Beach and Luhuitou Park. Highlights at this luxury hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at THE SPA COLLECTION水疗中心 can include deep-tissue massages, body scrubs and facials along with aromatherapy and hydrotherapy. The restaurant, The Reef, serves international cuisine and is open for breakfast, lunch and dinner. The Lounge is the hotel's own lobby lounge. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 1:00 PM. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Jiyang District hotel, you'll be 2.4 km (1.5 mi) from Sanya International Shopping Center and 3.6 km (2.3 mi) from Phoenix Island Sanya.

What's nearby

  • Dadong Sea - 2 min walk
  • Dadonghai Beach - 12 min walk
  • Sanya International Shopping Center - 3 min drive
  • Phoenix Island Sanya - 5 min drive
  • Luhuitou Park - 5 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 32 min drive

Restaurants

  • ‪芭堤雅泰国餐厅 - ‬4 min walk
  • ‪白桦林餐厅酒吧 - ‬3 min walk
  • ‪原色书吧 - ‬3 min walk
  • ‪花园木排湖畔烧烤 - ‬3 min walk
  • ‪卡门红酒屋 - ‬5 min walk

About this property

The Shanhaitian Resort Sanya, Autograph Collection

Luxury hotel connected to a shopping centre in Sanya with 3 restaurants
The Shanhaitian Resort Sanya, Autograph Collection offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a children's pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 8213 square feet (763 square metres) and includes a conference centre. A rooftop terrace, spa services, and a complimentary children's club are also featured at the luxury The Shanhaitian Resort Sanya, Autograph Collection. An airport shuttle during limited hours is available for a fee. Free self parking is available.

This Art Deco Sanya hotel is smoke free.

  • 216 guestrooms or units
  • 23 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 8213 sq ft of conference space
  • 763 sq. m of conference space
  • Built in 2017
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
The Shanhaitian Resort Sanya, Autograph Collection offers 216 accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

THE SPA COLLECTION水疗中心 has 4 treatment rooms. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (CNY 80 per night)

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 11:30 PM
  • Free area shuttle
  • Area shuttle
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 1:00 PM for a fee: CNY 148 to 288 per person
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Lounge
  • The Pod
  • The Reef
  • The Residence

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (8,213 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Shanhaitian Resort Sanya, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 480.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 148 to 288 per person
  • Fee for wired Internet in public areas: CNY 80 per night (rates may vary)
  • Airport shuttle fee: CNY 200 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 200 (one-way)
  • Rollaway bed fee: CNY 480.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Shanhaitian Resort Sanya Autograph Collection
Shanhaitian Resort Autograph Collection
Shanhaitian Sanya Autograph Collection
Shanhaitian Autograph Collection
Shanhaitian Autograph Collect
The Shanhaitian Resort Sanya, Autograph Collection Hotel
The Shanhaitian Resort Sanya, Autograph Collection Sanya
The Shanhaitian Resort Sanya, Autograph Collection Hotel Sanya

Frequently asked questions

What is the cancellation policy at The Shanhaitian Resort Sanya, Autograph Collection?

The Shanhaitian Resort Sanya, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Shanhaitian Resort Sanya, Autograph Collection?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at The Shanhaitian Resort Sanya, Autograph Collection on 2 Mar 2025 start from NZ$246.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Shanhaitian Resort Sanya, Autograph Collection?

Yep, The Shanhaitian Resort Sanya, Autograph Collection has a free self car park.

Are there any beaches close to The Shanhaitian Resort Sanya, Autograph Collection?

Yep, The Shanhaitian Resort Sanya, Autograph Collection is a short 12-minute walk from Dadonghai Beach. Fun beach activities include snorkelling.

Is there a spa on site at The Shanhaitian Resort Sanya, Autograph Collection?

Yep, THE SPA COLLECTION水疗中心 is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does The Shanhaitian Resort Sanya, Autograph Collection have a pool?

The Shanhaitian Resort Sanya, Autograph Collection has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 10:00 PM.

What luxury perks are available at The Shanhaitian Resort Sanya, Autograph Collection?

The Shanhaitian Resort Sanya, Autograph Collection features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes The Shanhaitian Resort Sanya, Autograph Collection a romantic place to stay?

Beachfront dining and 24-hour room service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at The Shanhaitian Resort Sanya, Autograph Collection.

Is The Shanhaitian Resort Sanya, Autograph Collection family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Shanhaitian Resort Sanya, Autograph Collection is a hit with families.

Does The Shanhaitian Resort Sanya, Autograph Collection serve breakfast?

Sure does, buffet brekkie is served daily from 6:30 AM to 1:00 PM.

Is there a free airport shuttle available at The Shanhaitian Resort Sanya, Autograph Collection?

No, but there's an airport shuttle that runs from 8:00 AM - 11:30 PM for a fee.

Is there a bar or restaurant at The Shanhaitian Resort Sanya, Autograph Collection?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Shanhaitian Resort Sanya, Autograph Collection?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Shanhaitian Resort Sanya, Autograph Collection?

No, pets and service animals are not allowed.

Is there a golf course on site at The Shanhaitian Resort Sanya, Autograph Collection?

There is a golf course next to The Shanhaitian Resort Sanya, Autograph Collection.

The Shanhaitian Resort Sanya, Autograph Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 60 out of 75 reviews
Rating 8 - Good. 13 out of 75 reviews
Rating 6 - Okay. 2 out of 75 reviews
Rating 4 - Poor. 0 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Di

Stayed 4 nights in May 2024

6/10 Okay

Isaac

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not expected
The first night we were set on a room right next to the DJ . So it was so loud we couldn’t sleep until like midnight . The. They were kind enough for the next day to put us in another room . However the bedsheets were so dirty that we couldn’t go to bed until they came back to change them at 11pm . They gave us a bottle of wine for the issue , that was nice but I really didn’t expect this from this price of hotel .
Stayed 3 nights in Oct 2023

10/10 Excellent

Xingyu

Stayed 2 nights in Aug 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and what you expect for the price
Very nice modern hotel, can find any faults but I wouldn’t expect any for the price they charge. Sometimes the English language skill was a problem but was able to find a way round this.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Views
Check in/check out was amazing - the staff were efficient, friendly and helpful. The room was spacious and we had a fabulous view of the ocean. The pools were clean and looked just like the photos. The Chinese restaurant was our favourite during our whole Sanya trip. The food was so flavourful and fresh.
Stayed 3 nights in Jul 2021

8/10 Good

David, Beijing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed hotel in a quiet spot at the end of Dadonghai Bay.
Stayed 4 nights in Aug 2020

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel will definitely go back
The hotel was beautiful and clean. The staff was friendly and helpful. The food in the local restaurant was great with many western and Chinese options. The hotel was close to the local because and many places to eat. The hotel property was spacious and beautiful. They had three pools that were beautiful and clean.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel within walking distance of the beach
This resort was absolutely beautiful and deserves the 5 star rating. Though most employees spoke Mandarin only, I was able to get by. The amenities were great as well as the food and services. My room smelled a bit like smoke - that was my only complaint as the concierge did not ask me whether I preferred a non-smoking room or a smoking room. The views were amazing from my 18th floor room of the JW Mariott hotel across the way and the ocean to the left of Dadonghai. The actual beach was just a five minute walk from the hotel and water sports were plenty on that beach.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Guat Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

jargal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom was nice. The ocean view we paid for was not that great, could have been due to us being put in a corner room farthest from the ocean, I believe they should advertise it as a 'partial ocean view' instead. Food was fine. Not that many choices, it was difficult communicating with room service as they only speak chinese.
Stayed 2 nights in Jul 2019

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air con is not cold enough and maybe the room too big and outside too hot.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short breakaway
Room and services were excellent. The shower room had a big rain shower head, the flow of the water was fine and the pressure was great. Everything was perfect. The only minus point, if you are staying for more than 2 nights and having breakfast there, it may be bored and no much changes to the food.
Stayed 2 nights in Nov 2018

10/10 Excellent

Kuan Yew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice New hotel
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel. Very good service. Hotel staff are outstanding.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Norma, Tokyo, Japan

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful property with good food
The hotel is a bit secluded but it is good since the property is quiet. The rooms are very clean and beautiful. I was pretty pleased about the property everything is really beautiful and well keep. The food is also delicious. A bit expensive but i really loved it. The food the buffet is average but the have some western options which are OK. The bad: Unless you speak Chinese you are pretty much out of luck. The staff English is almost non-existent. The check in was slow, money exchange was slow too. Three people at the counter all of them busy with the same guest. Ordering room service is also a hassle. I would say it is not an English friendly property. Worth to mention that they have Russian speaking staff so maybe this property is good for Russian speaking people too. PS. Always book the rooms facing the sea. The view is totally worth it. Room 716 has an amazing view.
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great service.
Great (new) hotel, fantastic service from the staff. Even with language issues they really try hard...and always smiling! Really nice rooms, awesome view to the sea, 4(!) swimming pools, good restaurants with nice breakfast buffet. Would come back! PS. Only drawback is extremely slow WIFI! Not good enough.
Stayed 5 nights in Sep 2017

10/10 Excellent

Jennifer D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality of service
Nice hotel and staffs are very friendly. The view is fantastic. Love it. Will definitely come back next time
Stayed 2 nights in Jul 2017

10/10 Excellent

Michael, Niantic, CT USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel to date for the price.
If you enjoy new and cutting edge design, this is the place to stay. Food to out of this world for selection and presentation. A must stay. I cant wait to go back.

10/10 Excellent

Astrid

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024