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The St. Regis Sanya Yalong Bay Resort

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The St. Regis Sanya Yalong Bay Resort

2 outdoor pools
Aerial view
Exterior
Exterior
Room, 2 Queen Beds, Balcony, Garden View

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Spa
    Spa
  • Parking included
    Parking included

Explore the area

Map
Yalong Bay National Resort District, Yalong Bay, Sanya, Hainan, 572016
  • Yalong Bay Tropical Paradise Forest Park
    7 min drive
  • Yalong Bay
    9 min drive
  • Sun Bay
    18 min drive
  • Sanya (SYX-Phoenix Intl.)
    41 min drive

Room options

View all photos for Suite, 1 Bedroom, Balcony, Lagoon View

Suite, 1 Bedroom, Balcony, Lagoon View | Living room

Suite, 1 Bedroom, Balcony, Lagoon View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 115 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Villa, 1 Bedroom

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • 153 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Villa, 2 Bedrooms

Royal Villa, 2 Bedrooms

Royal Villa, 2 Bedrooms

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • 223 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Villa, 2 Bedrooms

2 outdoor pools

Family Villa, 2 Bedrooms

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 176 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View | Living room

Suite, 1 Bedroom, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 115 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, View, Poolside

2 outdoor pools

Villa, 1 Bedroom, View, Poolside

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • 153 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Ocean View

Suite, 1 Bedroom, Balcony, Ocean View | Living room

Suite, 1 Bedroom, Balcony, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 115 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View, Oceanfront

Premium Room, 1 King Bed, Ocean View, Oceanfront

Premium Room, 1 King Bed, Ocean View, Oceanfront

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 73 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View, Oceanfront

Premium Room, 2 Queen Beds, Ocean View, Oceanfront

Premium Room, 2 Queen Beds, Ocean View, Oceanfront

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 73 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Garden View (Balcony)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Balcony, Garden View (Balcony)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access, Lagoon View

Room, 1 King Bed, Pool Access, Lagoon View

Room, 1 King Bed, Pool Access, Lagoon View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 73 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool Access, Lagoon View

Room, 2 Queen Beds, Pool Access, Lagoon View

Room, 2 Queen Beds, Pool Access, Lagoon View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 73 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, View (Island)

Room, 2 Queen Beds, Balcony, View (Island)

Room, 2 Queen Beds, Balcony, View (Island)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 73 sq m
  • Harbour view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Queen Beds, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 73 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Garden View

Room, 2 Queen Beds, Balcony, Garden View

Room, 2 Queen Beds, Balcony, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 73 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, View (Island)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Balcony, View (Island)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 73 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

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On private beach
Pool
Spa
Pet-friendly
4.7 out of 5, Exceptional, (85)
The price is NZ$449
for 1 night
includes taxes & fees
29 Nov - 30 Nov
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About the area

Sanya

At The St. Regis Sanya Yalong Bay Resort, you'll be connected to the convention centre and 4.5 km (2.8 mi) from Yalong Bay Tropical Paradise Forest Park. Highlights at this luxury resort include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at IRIDIUM can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The fine-dining restaurant, Social, is open for breakfast, lunch and dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site marina and free kids' club. Business travelers can take advantage of 12 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and an outdoor tennis court. Each morning buffet breakfast is served between 7:00 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Jiyang District resort, you'll be 5.4 km (3.3 mi) from Yalong Bay.
View more Resorts in SanyaOpens in a new window

What's nearby

  • Yalong Bay Tropical Paradise Forest Park - 7 min drive
  • Yalong Bay - 9 min drive
  • Phoenix Island Sanya - 21 min drive
  • Dadonghai Beach - 26 min drive
  • Dadong Sea - 29 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 44 min drive

Restaurants

  • ‪The Ritz-Carlton Sanya Yalong Bay - ‬11 min drive
  • ‪林姐香味海鲜 - ‬6 min drive
  • ‪Sofia - ‬4 min drive
  • ‪三亚亚龙湾瑞吉度假酒店 - ‬9 min drive
  • ‪Fresh8 - ‬5 min drive

About this property

The St. Regis Sanya Yalong Bay Resort

Luxury resort on the beach, with 2 outdoor swimming pools
As a guest of The St. Regis Sanya Yalong Bay Resort, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 4 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A business centre and 12 meeting rooms are available. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury The St. Regis Sanya Yalong Bay Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Sanya resort.

  • 1 building
  • 396 guestrooms or units
  • 8 levels
  • 4 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Built in 2011
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
The St. Regis Sanya Yalong Bay Resort offers 396 air-conditioned accommodations with MP3 docking stations and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 46-inch LCD televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, IRIDIUM. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: CNY 234 for adults and CNY 117 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 4 restaurants
  • A beach bar
  • Coffee and tea in common areas

Restaurants on site

  • Driftwood
  • Ming Xuan
  • Social

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The St. Regis Sanya Yalong Bay Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 525.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 234 for adults and from CNY 117 for children
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Rollaway bed fee: CNY 525.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

St. Regis Sanya Yalong Bay
St. Regis Sanya Yalong Bay Resort
The St. Regis Sanya Yalong Bay Hotel Sanya
The St. Regis Sanya Yalong Bay Resort Hainan
The St. Regis Sanya Yalong Bay Hotel
St. Regis Yalong Bay Resort
St. Regis Yalong Bay
The St Regis Sanya Yalong Bay
The St. Regis Sanya Yalong Bay Resort Sanya
The St. Regis Sanya Yalong Bay Resort Resort
The St. Regis Sanya Yalong Bay Resort Resort Sanya

Frequently asked questions

What is the cancellation policy at The St. Regis Sanya Yalong Bay Resort?

The St. Regis Sanya Yalong Bay Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St. Regis Sanya Yalong Bay Resort?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at The St. Regis Sanya Yalong Bay Resort on 17 Nov 2024 start from NZ$289.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St. Regis Sanya Yalong Bay Resort?

Yep, The St. Regis Sanya Yalong Bay Resort has a free self car park.

Are there any beaches close to The St. Regis Sanya Yalong Bay Resort?

The closest beach to The St. Regis Sanya Yalong Bay Resort is Dadonghai Beach (9.3 km).

Is there a spa on site at The St. Regis Sanya Yalong Bay Resort?

Yep, IRIDIUM is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The St. Regis Sanya Yalong Bay Resort have a pool?

The St. Regis Sanya Yalong Bay Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

Does The St. Regis Sanya Yalong Bay Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The St. Regis Sanya Yalong Bay Resort?

The St. Regis Sanya Yalong Bay Resort features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes The St. Regis Sanya Yalong Bay Resort a romantic place to stay?

A hot tub and beachfront dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The St. Regis Sanya Yalong Bay Resort.

Is The St. Regis Sanya Yalong Bay Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The St. Regis Sanya Yalong Bay Resort is a hit with families.

Are there hot tubs in the rooms at The St. Regis Sanya Yalong Bay Resort?

No, but there are deep-soaking baths in the guestrooms.

Does The St. Regis Sanya Yalong Bay Resort serve breakfast?

You bet, buffet breakfast is served daily between 7:00 AM and 11 AM.

Is there a free airport shuttle available at The St. Regis Sanya Yalong Bay Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The St. Regis Sanya Yalong Bay Resort?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The St. Regis Sanya Yalong Bay Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The St. Regis Sanya Yalong Bay Resort?

No, pets and service animals are not allowed.

Is there a golf course on site at The St. Regis Sanya Yalong Bay Resort?

There is a golf course next to The St. Regis Sanya Yalong Bay Resort.

The St. Regis Sanya Yalong Bay Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 65 reviews" "
Rating 8 - Good. 16 out of 65 reviews" "
Rating 6 - Okay. 3 out of 65 reviews" "
Rating 4 - Poor. 2 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really pay attention to details
Stayed 3 nights in May 2024

10/10 Excellent

iain jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent and the team were incredibly helpful and always followed up. Gardens and landscaping amazing and heated pool area a real bonus. Beach area needed to be cleaned as plastic bottles, garbage and construction waste dotted along the front of the hotel beach area.
Stayed 5 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was OK. Service, at a 5-start level, was lacking. Only one staff - Cedric - went out of his way to be of service. Not sure I’d spend the money again.
Stayed 4 nights in Jul 2021

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay; great spa. Blah food
The hotel was lovely. The room was spacious with comfortable beds and was in great shape. The pools were nice and surprisingly uncrowded for the size of the resort and the number of guests we saw. The family/shaded pool does need a little TLC (missing tiles, some overgrown areas), but it did not take away from an overall pleasing poolside experience. The staff were courteous and prompt to help, but not all spoke English. With phone translation and basic Chinese it all worked well. The spa was incredible and we went twice during our four night stay. The least impressive aspect of the stay was the food. Overall it was quite overpriced for the quality received. I know that hotels have high food prices and I expected it, but then I also expect commensurate quality. This did not really happen and we ordered takeout once we knew we could do that instead. The beachside buffet and the breakfast were the exception to this; both were lovely. Overall we had a great time and would stay again.
Stayed 4 nights in Jun 2021

10/10 Excellent

Sid Ahmed Islam

Stayed 2 nights in Feb 2021

10/10 Excellent

Bruce Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
Stayed 4 nights in Nov 2020

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole room area is excellent and balcony view is very enjoy
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice trip
Very nice hotel and fantastic experience.Thanks very much
Stayed 2 nights in Aug 2020

6/10 Okay

Rikard

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2020

10/10 Excellent

Peiyu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Very nice hotel,and very good service.
Stayed 2 nights in May 2020

10/10 Excellent

Gianni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Down by the Bay
Spent three nights here to take in Yalong Bay. Resort is quite well appointed and it turns out we had some luck as the central pool was just reopened from a refurbishment as we arrived. The pool in question didn’t feel overcrowded even if the attached bar was treated as something of an afterthought. Breakfast was good if a little hectic at peak hours. Did western food at the Driftwood restaurant for a couple nights, and found it quite well executed comparatively. Went with the Oceanview balcony room which turned out to be a better option than the ground poolside one we had considered. Overall quite a nice little getaway!
Stayed 3 nights in Nov 2019

8/10 Good

Endre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

8/10 Good

Miu ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
But a bit noisy during at night . So can’t sleep well during my stay. A bit disappointed.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool facing the sea! The room is very spacious and clean.
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Front desk staff was very badly. Pushing upgrade room and did not care customer time.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I had an amazing experience during our 3 day vacation. The service was outstanding and we enjoyed our time at both the beach and pool areas. The food was overpriced but tasted good.
Stayed 3 nights in Nov 2018

10/10 Excellent

Jill, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely short stay
We had early check in and late check out. All the staff were helpful and our 4 day stay was thoroughly enjoyable and flew by
Stayed 3 nights in Oct 2018

8/10 Good

Kim, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Pleasant stay in St Regis - Sanya
There were several hotels to choose from and we decided on The St Regis because of the butler service. Hotel in general can be updated but the overall service by the staff was excellent. Notable mention was our butler, Cecilia Ma, who was quite attentive and responsive. Her English was quite good as well as my Mandarin was sub par and we communicated in English which was super helpful. Another staff worth mentioning was Joel Zhou from Concierge who was quite helpful as well.
Stayed 4 nights in Oct 2018

10/10 Excellent

Janet, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place for relax!
I have stayed in St.regis for four days three nights with my friends. Staying in this hotel you can definitely not going to anywhere but enjoying the nice beach and swimming pool in st.regis !! Rooms are nice ,facilities are good and people are friendly ! You can definitely just chill with friends in your own room balcony for the whole afternoon ! What’s more, warm welcome from front desk manager Fiona:) She has given us different suggestions where to eat and go ,a warm-hearted person! Lisa from house keeping is also a very helpful girl! We had some problems in bathing room for the second day, and she helped us to solved it immediately, thank you so much! Lastly, we appreciated for the Butler Service, Dana is a smart and helpful girl which helping us every small details within our stays. Even helping us out of her working hours, we thank you from the bottom of our heart! We wish to see you in Hong Kong next time ! We will be back for our next Sanya trip in future !!
Stayed 3 nights in Oct 2018

8/10 Good

Tess, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy, spacious and clean rooms, proximity to the
Classy, spacious and clean rooms, proximity to the beach. However, the “butler” service is non existent. Staff is very friendly especially those greeting us every time we get off the taxi. But otherwise, those helping us with checking in at the counter do not read English very well. They needed me to explain to them my reservation. Also, the promised two queen beds turned out to be only two double beds which is very disappointing.
Stayed 3 nights in Aug 2018

8/10 Good

Stephen, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the beach
Nice hotel but food and drinks extremely expensive
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful, enjoyed my stay. Stayed in a Villa, I highly recommend it
Stayed 3 nights in May 2017

4/10 Poor

CY, kuala Lumpur, Malaysia

Disliked: Property conditions & facilities, room comfort
Nice hotel but inconvenience
Check in service was bad as we were left unattended even though we were the only 2 rooms checking in around 9pm plus. Difficult to have food as all restaurant in the resort close by 10pm & last order at 9.30pm. The only choice is room service as there is no nearby restaurant. We book a car & driver from the hotel to go for a local seaside village for seafood. The journey to the place was supposed for half hour but the driver was lost & we travel for 2 hours into outskirts village & he can't seems to be able to find back the route to highway to go back hotel. At the end we spend 3 hours inside the car without having any meals or dinner from 6.30-9.30pm. A very disappointing experience. Overall the service staff service is average only as you can tell they are inexperience & not well trained. The buffet breakfast food is too local instead of the international buffet spread & the restaurant is so noisy & pack with the locals like a market. The buffet spread of food never change for the 4 days we were there. A real dissapointment as this is my first st regis experience which I m so looking forward.