Hotel Family

3.0 star property
Central hotel connected to a shopping centre in Bras with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Family

Exterior
View from property
Food and drink
Manicures and pedicures
Twin Room, 2 Single Beds

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rua da Juta, 301, Brás, São Paulo, 03010-010
  • Feirinha da Madrugada
    3 min walk
  • Mega Polo Moda
    5 min walk
  • Mercado Municipal
    20 min walk
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    38 min drive

Room options

Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Triple Room

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • Sleeps 3
  • 3 Single Beds

Double Room

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room Single Use

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

São Paulo

Hotel Family places you in the heart of São Paulo, connected to a shopping centre and 1.8 km (1.1 mi) from Rua 25 de Marco. Highlights at this hotel include a restaurant and in-room free WiFi. .Hotel Family Paulista is open for breakfast and lunch. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available. .With a stay at this 3-property class Bras hotel, you'll be 2.9 km (1.8 mi) from Sala São Paulo Concert Hall and 3 km (1.9 mi) from Municipal Theatre of São Paulo.

What's nearby

  • Feirinha da Madrugada - 3 min walk
  • Rua 25 de Marco - 3 min drive
  • Anhembi Convention Center - 8 min drive
  • Expo Center North - 9 min drive
  • Paulista Avenue - 9 min drive

Getting around

  • Sao Paulo Bras Station - 3 min drive
  • Bras Metro Station - 18 min walk
  • São Paulo (CGH-Congonhas) - 41 min drive

Restaurants

  • ‪Lanchonete Rainha da Miller - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Dolce Gusto Café - ‬4 min walk
  • ‪Ripa na Brasa - ‬5 min walk
  • ‪Rainha do Bras - ‬3 min walk

About this property

Hotel Family

Central hotel connected to a shopping centre in Bras with a 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Family also features laundry facilities, a hair salon, and shopping on site.

This 3-star São Paulo hotel is smoke free.

  • 223 guestrooms or units
  • 9 levels
  • 2 buildings
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel Family offers 223 air-conditioned accommodations with minibars and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: BRL 34.99 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel Family Paulista

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 25-inch TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 34.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo

Frequently asked questions

What is the cancellation policy at Hotel Family?

Hotel Family offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Family serve breakfast?

Sure does, buffet brekkie is on offer at Hotel Family.

Is there a free airport shuttle available at Hotel Family?

No, Hotel Family does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Family?

Yep, you can grab a meal at Hotel Family's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Hotel Family?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Family?

No, pets are not allowed.

Hotel Family Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 180 out of 508 reviews" "
Rating 8 - Good. 112 out of 508 reviews" "
Rating 6 - Okay. 107 out of 508 reviews" "
Rating 4 - Poor. 59 out of 508 reviews" "
Rating 2 - Terrible. 50 out of 508 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Maria Izabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

ANTONIO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Alzemira

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Stayed 2 nights in Sep 2024

8/10 Good

Carla gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel family bras
Foi razoavel, ficamos em um novo predio do hotel, que era muito isolado e ate perigoso, visto que nao havia a recepção 24 la no predio e qualquer pessoa poderia entrar de acompanhante. Mas no dia seguinte reclamamos e gentilmente eles nos mudaram de quarto.
Stayed 3 nights in Sep 2024

10/10 Excellent

Raquel

Stayed 1 night in Sep 2024

6/10 Okay

Lucas

Stayed 1 night in Sep 2024

6/10 Okay

Elisangela

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Jonatan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Não recomendo
Não troca a roupa da cama nem toalhas , televisão ruim , cama pequena , 1 copo de água de cortesia , só é muito bem localizado
Stayed 2 nights in Sep 2024

10/10 Excellent

CESAR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar muito bom, atendimento da recepção foi otimo as meninas superte atenciosas.
Stayed 1 night in Sep 2024

6/10 Okay

Cláudio

Business traveller
Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Gil

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Ana Paula

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Jhonatan

Business traveller
Disliked: Cleanliness, property conditions & facilities
Sempre pego quartos com problemas. Dessa vez o secador não funcionava, apesar de um técnico ter vindo consertar. Internet não pega direito a partir do segundo andar. As TVs sempre apresentam problemas de conexões e imagens, oque não foi diferente dessa vez. Ar condicionado em mal aspecto. Sempre falta alguma roupa de cama, um travesseiro a mais ou uma coberta a mais, uma vez que a estadia é casal e só colocam roupas de cama para uma pessoa. No mais, oque salva é o café da manhã e o local perfeito para fazer compras.
Stayed 1 night in Sep 2024

10/10 Excellent

Taira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Charles

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

brenda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bom para quem quer ficar perto das lojas, quartos limpos, café da manhã excelente. Só poderiam mudar a TV e dar uma atualizada no banheiro.
Stayed 1 night in Sep 2024

10/10 Excellent

Francisco Aniltoan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei do começo ao fim da experiência no Hotel Family, em especial do atendimento da menina da recepção que é muito simpática e maranhense. Recomendo bastante esse local seja para estadia mais demorada ou pra um pernoite comercial.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel perto de tudo nem precisa sair pra outro lugar
Stayed 3 nights in Sep 2024

10/10 Excellent

Joyce

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Rainer

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024