Hotel Family

3.0 star property
Central hotel connected to a shopping centre in São Paulo with a 24-hour front desk

Photo gallery for Hotel Family

Minibar, desk, free WiFi, bed sheets
View from property
Food and drink
Twin Room, 2 Single Beds
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is NZ$44
includes taxes & fees
26 Apr - 27 Apr

Explore the area

Map
Rua da Juta, 301, Brás, São Paulo, 03010-010
  • Rua 25 de Marco
    ‪3 min drive‬
  • Expo Center North
    ‪9 min drive‬
  • Paulista Avenue
    ‪9 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪34 min drive‬

Room options

Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Triple Room

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • Sleeps 3
  • 3 Single Beds

Double Room

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room Single Use

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

São Paulo

Hotel Family places you in the heart of São Paulo, connected to a shopping centre and 1.8 km (1.1 mi) from Rua 25 de Marco. Highlights at this hotel include a restaurant and in-room free WiFi. .Hotel Family Paulista is open for breakfast and lunch. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available. .With a stay at this 3-property class Bras hotel, you'll be 2.9 km (1.8 mi) from Sala São Paulo Concert Hall and 3 km (1.9 mi) from Municipal Theatre of São Paulo.

What's nearby

  • Rua 25 de Marco - 3 min drive - 2.4 km
  • Anhembi Convention Center - 8 min drive - 5.5 km
  • Expo Center North - 9 min drive - 5.3 km
  • Paulista Avenue - 9 min drive - 6.7 km
  • Allianz Parque - 10 min drive - 7.8 km

Getting around

  • Sao Paulo Bras Station - 3 min drive
  • Bras Metro Station - 18 min walk
  • São Paulo (CGH-Congonhas) - 25 min drive

Restaurants

  • ‪Lanchonete Rainha da Miller - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Dolce Gusto Café - ‬4 min walk
  • ‪Ripa na Brasa - ‬5 min walk
  • ‪Rainha do Bras - ‬3 min walk

About this property

Hotel Family

Central hotel connected to a shopping centre in São Paulo with a 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Family also features laundry facilities, a hair salon, and shopping on site.

This 3-star São Paulo hotel is smoke free.

  • 223 guestrooms or units
  • 9 levels
  • 2 buildings
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel Family offers 223 air-conditioned accommodations with minibars and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Portuguese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: BRL 34.99 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel Family Paulista

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 25-inch TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 34.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo

Frequently asked questions

What is the cancellation policy at Hotel Family?

Hotel Family offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Family?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Family on 26 Apr 2025 start from NZ$44.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Family serve breakfast?

Sure does, buffet brekkie is on offer at Hotel Family.

Is there a free airport shuttle available at Hotel Family?

No, Hotel Family does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Family?

Yep, you can grab a meal at Hotel Family's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Hotel Family?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Family?

No, pets are not allowed.

Hotel Family Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 205 out of 557 reviews
Rating 8 - Good. 125 out of 557 reviews
Rating 6 - Okay. 112 out of 557 reviews
Rating 4 - Poor. 62 out of 557 reviews
Rating 2 - Terrible. 53 out of 557 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Renata Thomaz

Business traveller
Liked: Cleanliness, staff & service, room comfort

Hospedagem muito boa no Hotel Family

Minha estadia foi muto boa! Fui a trabalho e fiquei muito satisfeito com o atendimento da recepção, que foi impecável tanto pela manhã quanto à noite. A recepcionista foi extremamente atenciosa e me deu ótimas indicações sobre a melhor forma de chegar ao meu destino. O tratamento que recebi foi bom e fez toda a diferença na minha experiência. Recomendo a todos!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Boa para o que o hotel se propõe. Pode melhorar com relação ao ar condicionado, barulhento. O Hotel precisa de uma pintura etc. Os funcionários atenciosos, restaurante bem simples e café da manhã tb.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sempre ficava nesse hotel mas essa última estadia foi horrível ficamos num quarto sujo,banheiro sujo com a tampa do vaso encardido,roupa de cama encardida ,quarto com janela quebrada de frente pra um local com obra .o hotel é bem localizado pra quem vai na feira da madrugada mas precisa de uma reforma e ter quartos mais apresentáveis e limpos..o café da manhã é ótimo e o atendimento também
Stayed 2 nights in Jan 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Práctico fácil
Stayed 2 nights in Jan 2025

10/10 Excellent

Washington

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ada Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No geral, foi bom, porém cafe da manhã é a partir das 7h.
Stayed 1 night in Dec 2024

4/10 Poor

Fernando

Stayed 1 night in Dec 2024

8/10 Good

Ana

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ótimo atendimento das meninas da recepção! Tivemos que trocar de quarto por causa da cama. O hotel precisa de algumas reforma, pois pelo valor pago deixa a desejar. Pois o hotel no e barato!
Stayed 2 nights in Dec 2024

8/10 Good

Silvio

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Luana Moraes

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Marcus Roberto

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Razoável porém bem localizado

Camas com estrutura em MDF bastante estragadas, colchão desnivelado em uma das camas; ar condicionado operando parcialmente; frigobar não gelava a contento; banheiro limpo e com ammenities disponíveis (creme dental, shampoo, sabonete, escova descartável); ótima localização pra quem está fazendo compras, porém rua muito movimentada com difícil acesso de carros, Uber (não entra); necessidade de deslocamento com malas, mercadoria para Largo da Concórdia pra quem deseja retorno ao aeroporto.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Estadia tranquila, bem simples.
Stayed 1 night in Dec 2024

10/10 Excellent

Vanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Razoável

Razoável mais faltou manutenção nos quartos a central Tava vazando muito e a descarga do banheiro não estava funcionando.
Stayed 1 night in Dec 2024

10/10 Excellent

rubya mara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, atendeu minha necessidade. Café da manhã top
Stayed 1 night in Dec 2024

10/10 Excellent

José

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Fabiana

Stayed 1 night in Nov 2024

10/10 Excellent

Marcelo

Stayed 2 nights in Nov 2024

8/10 Good

CELSO SOKUZO

Disliked: Cleanliness

Bom

Local ótimo para vendedores comprar produtos barato, mas para outra tipo de atividades não é aconselhavel pois as ruas, calçadas são todos lotados, mas dando para caminhar.
Stayed 3 nights in Nov 2024

8/10 Good

ANA MARIA

Liked: Staff & service

Custo benefício!

O hotel fica bem localizado para as compras. Agora o quarto que fiquei o ar não funcionou, a tv perdia a voz o rapaz da manutenção foi duas vezes consertar. E o café da manhã é bem simples.
Stayed 2 nights in Nov 2024

10/10 Excellent

Viviane Regina

Stayed 2 nights in Nov 2024

10/10 Excellent

Evellin

Stayed 1 night in Nov 2024

2/10 Terrible

Eduarda

Stayed 1 night in Nov 2024