6/10 Okay
Tineka
1 Jan 2025
Liked: Staff & service
Disliked: Room comfort
1 night stay
Called before booking to confirm there was a hot tub and a pool. We had been traveling for 2 days and I wanted an area for my kids to stretch out in. They said they had both and was working. We got to the hotel there was a sign on the pool area that it was closed. We checked again in a couple hours and the sign was down and the room was lit up. We go to take the kids swimming and the pool was freezing, so we opted for the hot tub. To our disappointment the hot tub was colder than the pool itself. What a wasted room! It was also dirty. The pool area had leaves all around it, and it’s an indoor pool with no outside access so I’m not even sure how that happened. Very disappointing.
Tineka
Stayed 1 night in Dec 2024