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Embassy Suites by Hilton Savannah Historic District

3.5 star property
Hotel with free breakfast, steps from SCAD Museum of Art
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Savannah Historic District

Terrace/patio
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers
Lobby
1 bedroom, in-room safe, free WiFi, bed sheets
Exterior

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff, property condition

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
The price is NZ$293
includes taxes & fees
15 Dec - 16 Dec

Explore the area

Map
605 West Oglethorpe Avenue, Savannah, GA, 31401
  • SCAD Museum of Art
    2 min walk
  • Savannah Civic Center
    4 min walk
  • City Market
    7 min walk
  • Savannah, GA (SAV-Savannah - Hilton Head Intl.)
    22 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, in-room safe, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 60 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Accessible (Hearing)

37-inch flat-screen TV with cable channels, TV

Premium Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • 60 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

37-inch flat-screen TV with cable channels, TV

Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 60 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

37-inch flat-screen TV with cable channels, TV

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 48 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Presidential Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
  • 48 sq m
  • Sleeps 7
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
  • 79 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible (Roll-In Shower)

1 bedroom, in-room safe, free WiFi, bed sheets

Room, Multiple Beds, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 48 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, free WiFi, bed sheets

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

37-inch flat-screen TV with cable channels, TV

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Accessible, Bathtub (Mobility)

37-inch flat-screen TV with cable channels, TV

Premium Suite, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 60 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Homewood Suites by Hilton Savannah Historic Dist/Riverfront

Pool
Breakfast included
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1019)
The price is NZ$285
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Homewood Suites by Hilton Savannah Historic Dist/Riverfront

About the area

Savannah

Embassy Suites by Hilton Savannah Historic District places you in the centre of Savannah, steps from SCAD Museum of Art and within a short 5-minute stroll of Savannah Civic Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .Over Yonder Bar is the hotel's own bar. Enjoy the gym and pool loungers. Other amenities include free Wi-Fi in public areas, a free manager's reception and a conference centre. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3.5-property class Yamacraw Village hotel include City Market and River Street.

What's nearby

  • SCAD Museum of Art - 2 min walk - 0.2 km
  • Savannah Civic Center - 4 min walk - 0.4 km
  • City Market - 7 min walk - 0.6 km
  • River Street - 9 min walk - 0.8 km
  • Savannah College of Art and Design - 14 min walk - 1.2 km

Getting around

  • Savannah Amtrak Station - 8 min drive
  • Savannah - Hilton Head International Airport (SAV) - 22 min drive

Restaurants

  • ‪The Grey - ‬4 min walk
  • ‪Vinnie Van Go-Gos - ‬8 min walk
  • ‪The Grove - ‬8 min walk
  • ‪Mister Pizza - ‬5 min walk
  • ‪Congress Street Social Club - ‬6 min walk

About this property

Embassy Suites by Hilton Savannah Historic District

Hotel with free breakfast, steps from SCAD Museum of Art
Embassy Suites by Hilton Savannah Historic District offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 5300 square feet (477 square metres) and includes a conference centre. A terrace, a vending machine, and gift shops/newsstands are also featured at Embassy Suites by Hilton Savannah Historic District. Parking is available for a fee.

This 3.5-star Savannah hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 5 levels
  • 5300 sq ft of conference space
  • 477 sq. m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Savannah Historic District offers 150 air-conditioned accommodations with a safe and free toiletries. This accommodation offers separate sitting areas. Accommodation at this 3.5-star hotel has kitchenettes with fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. 37-inch flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Over Yonder Bar

Family friendly

  • Children's games
  • Fenced pool
  • Grocery/convenience store
  • Highchair
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Pool gate
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,300 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 38 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Savannah
Embassy Suites Savannah
Savannah Embassy Suites
Embassy Suites Savannah Airport Hotel Savannah
Embassy Suites Savannah Hotel
Embassy Suites Savannah
Embassy Suites by Hilton Savannah Historic District Hotel
Embassy Suites by Hilton Savannah Historic District Savannah

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Savannah Historic District?

Embassy Suites by Hilton Savannah Historic District offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Savannah Historic District?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Savannah Historic District on 15 Dec 2024 start from NZ$293.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Savannah Historic District?

Yep, Embassy Suites by Hilton Savannah Historic District has a self car park with in/out privileges for USD 38 per day.

Are there any beaches close to Embassy Suites by Hilton Savannah Historic District?

The closest beach to Embassy Suites by Hilton Savannah Historic District is Tybee Island Beach (25.2 km).

Does Embassy Suites by Hilton Savannah Historic District have a pool?

Embassy Suites by Hilton Savannah Historic District has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 11:00 PM.

Is Embassy Suites by Hilton Savannah Historic District family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as highchairs in the guestrooms, it's no surprise that Embassy Suites by Hilton Savannah Historic District is a hit with families.

Does Embassy Suites by Hilton Savannah Historic District serve breakfast?

Yeah, guests love the free buffet brekkie here! Served on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Savannah Historic District?

No, Embassy Suites by Hilton Savannah Historic District does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Savannah Historic District?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Savannah Historic District?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Embassy Suites by Hilton Savannah Historic District?

Cats and dogs are welcome at Embassy Suites by Hilton Savannah Historic District, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Embassy Suites by Hilton Savannah Historic District Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1000 reviews" "
Rating 8 - Good. 229 out of 1000 reviews" "
Rating 6 - Okay. 114 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Farimah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel,very comfortable bed,lovely staff! I would definitely recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Aug 2024

2/10 Terrible

Valerie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look elsewhere
Was not happy. The room was ok. Had to pay to park which NEVER have to do at a hotel. Then I had my room until 12. Went out for a little and came back and they got rid of my room at 10. The maid should have never. Been allowed in there until after check out. I should get back half my money.
Stayed 1 night in Aug 2024

2/10 Terrible

Guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The breakfast was terrible.
The room seemed outdated. The gentlemen working the breakfast buffet was rude. I asked for Half and Half twice but never got it. He complained they have been short staffed since January and he was burned out. Not my problem and I didn't like hearing his grievances while I am trying to enjoy my vacation. The omelet was BURNT and not edible. We always stay at an Embassy Suites while on any trips but this one will not be one that we will return to.
Stayed 1 night in Aug 2024

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Rooms could use some renovations. Old carpet and rather small rooms for a suite. Pool was great. Food options for dinner in the restaurant were limited and of poor quality. Breakfast was great and free but parking was $30 plus per night which is odd. Staff was friendly and the area is walkable but the immediated neighborhood had a lot of homeless people begging for money.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. All the staff at the Embassy Suites that we encountered were helpful and hospitable. Mr.Blue is very knowledgeable if Savanna. He recommended 2 restaurants… Wexford Irish pub and the Chive. Both restaurants were a 5 star experience. I highly recommend the Embassy Suites in Downtown Savannah.
Stayed 3 nights in Aug 2024

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much! It was within walking distance to all the sites. It was a very nice hotel with great staff. The daily parking is a bit pricey, but that’s typical in Historic Savannah. The breakfast is wonderful - a great way to start a day of sightseeing!
Stayed 7 nights in Aug 2024

10/10 Excellent

Rhonda, Lehigh Acres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property
Stayed 1 night in Jun 2024

10/10 Excellent

Vianey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Hotel was in an excellent Location making it easy to walk to historic downtown. The hotel staff was friendly and accommodating offering tips for local food and sightseeing. We truly enjoyed our stay and will select this hotel when we make it back to Savannah!
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Stayed 1 night in Aug 2024

8/10 Good

Katheryne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Decent place to stay, attractive hotel
The hotel was clean but the parking in the garage was very complicated to figure out. We also got charged an arm and a leg for parking. Which means we’ll avoid a city hotel in the future because you don’t have to pay for parking in a hotel along the highway. The breakfast ended at 9:30 and we missed most of it. It needs to be extended to 10 or 11.
Stayed 1 night in Jun 2024

8/10 Good

Jamie, Saint Petersburg

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Carpets were very dirty. Otherwise staff was accommodating.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good, close to historic district.
Stayed 1 night in Jul 2024

6/10 Okay

Elonda

Travelled with family
Doors stuck and floors dirty
Stayed 3 nights in Jul 2024

10/10 Excellent

Trisha, Danville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was super friendly. The lobby was bright and clean. Our room was exactly as advertised. This is a great hotel for families.
Stayed 1 night in Jul 2024

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms nice and large. Property clean and concierge very knowledgeable. Bar tender needs customer service training. Front desk did not know the check in/out process for an Expedia customer. Not sure that I will return. I think for the price and service I can find a better property in the future.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maquasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in downtown historical area for easy access for sight seeing and touring. Staff were very friendly and helpful.
Stayed 4 nights in Jul 2024

6/10 Okay

Gabriella

Liked: Property conditions & facilities
Disliked: Staff & service
We arrived at the hotel in the afternoon, a bit earlier than the standard check-in time of 4:00 PM. Upon arrival, I was informed that our room was ready. However, I was told that if we wanted to check in early, we would need to pay an extra $25. This felt like an unnecessary money grab, as every other hotel I have stayed at has always allowed early check-in if the room was available. I found this policy to be quite disappointing and not very customer-friendly.
Stayed 2 nights in Jul 2024

6/10 Okay

Mary

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Expected better from a Hilton property
We were greeted nicely upon arrival & checked in quickly. Upon entering our room, I noticed sizeable stains on the carpet & a dirty looking couch. There were several cracked floor tiles in the bathroom as well as loose tiles shifting under our feet near the tub. That night, we also discovered a non-working lamp. The next morning, I reported the issues & asked for a working lamp. Upon returning that night, we found the lamp had not been replaced. The next morning, I again reported the lamp & asked for another. When we returned that evening, the lamp had been removed but no replacement was left in its place. The next morning (Sunday) I again asked about a lamp as the rooms are dimly lit to begin with, to be told that it wouldn't happen until Monday when the electrical crew was back in (to replace a lamp?!), And did I mention our toilet was backed up? When we returned that evening, thankfully the toilet was working, albeit only for a day until it backed up again! But I guess at the expense of not having our room cleaned (we did not have the do not disturb sign out,) Monday morning I finally got ahold of a nice man, Mark, who wanted to know who told me the electrical crew had to replace the lamp (found that as ridiculous as I did). He moved us to an upgraded room, which was appreciated! Was promised a call from the manager, which never happened. Questionable location - Surrounding buildings covered in graffiti. Will seriously question staying in a Hilton property again!
Stayed 9 nights in Jul 2024

10/10 Excellent

RASHEENA, Sebring

Stayed 1 night in Jul 2024

10/10 Excellent

Monique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!!
Stayed 2 nights in Jul 2024