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Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel

5.0 star property
Family-friendly ski hotel with full-service spa

Photo gallery for Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel

Sauna, hot tub, Turkish bath/hammam, body treatments, hot stone massages
Sauna, hot tub, Turkish bath/hammam, body treatments, hot stone massages
Restaurant
Sauna, hot tub, Turkish bath/hammam, body treatments, hot stone massages
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • On private beach
  • Parking available
  • Pool
  • Spa
  • Gym
The current price is NZ$295
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Seeweg 7, Spitzingsee, Schliersee, BY, 83727
  • Spitzingsee-Tegernsee Ski
    ‪1 min walk‬
  • SLYRS Bavarian Malt Whiskey Distillery
    ‪6 min drive‬
  • Markus Wasmeier Farm and Winter Sports Museum
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Mountain View

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony (View)

Deluxe Room, 1 King Bed, Non Smoking, Balcony (View)

Deluxe Room, 1 King Bed, Non Smoking, Balcony (View)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Lake View (Balcony) | Lake view

Deluxe Room, 1 King Bed, Non Smoking, Lake View (Balcony)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
Blackout curtains
Private bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Lake View (Balcony)

Room, 1 Queen Bed, Non Smoking, Lake View (Balcony)

Room, 1 Queen Bed, Non Smoking, Lake View (Balcony)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Balcony (View)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Mountain View (Balcony)

Room, 1 Queen Bed, Non Smoking, Mountain View (Balcony)

Room, 1 Queen Bed, Non Smoking, Mountain View (Balcony)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

About the area

Schliersee

A luxury stay in Schliersee awaits you at Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel. Within steps you'll find Spitzingsee-Tegernsee Ski and Church of St Bernhard. Highlights at this beachfront hotel include a full-service spa, a private beach and a restaurant. .A day of pampering can include hot stone massages, thalassotherapy and mani/pedis along with access to the sauna and hot tub. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Along with downhill skiing and cross-country skiing, you'll find skiing lessons and ski rentals on site. 5974 square feet (555 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find an indoor swimming pool, free Wi-Fi in public areas and a 24-hour gym. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .In proximity to this 5-property class Schliersee hotel you'll find Lake Tegernsee.

What's nearby

  • Spitzingsee-Tegernsee Ski - 1 min walk - 0.0 km
  • Taubenstein Cable Car - 5 min walk - 0.5 km
  • Stuempfling Cable Car - 11 min walk - 1.0 km
  • SLYRS Bavarian Malt Whiskey Distillery - 6 min drive - 6.0 km
  • Markus Wasmeier Farm and Winter Sports Museum - 7 min drive - 7.0 km

Getting around

  • Fischhausen-Neuhaus Station - 7 min drive
  • Franz Josef Strauss International Airport (MUC) - 93 min drive

Restaurants

  • ‪Café Angermaier - ‬36 min drive
  • ‪Enzianhütte - ‬35 min drive
  • Obere Firstalm
  • ‪Slyrs - Caffee & Lunchery - ‬6 min drive
  • ‪Klosterstüberl - ‬10 min drive

About this property

Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel

Family-friendly ski hotel with full-service spa
Simply step outside to unwind on the hotel's beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel such as an indoor pool and a children's pool.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a 24-hour health club, a sauna and a garden. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Schliersee hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • 2 buildings
  • Conference rooms
  • 5974 sq ft of conference space
  • 555 sq. m of conference space
  • Built in 1972
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel offers 120 accommodations with a safe and complimentary bottles of water. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Croatian, English, French, German, Hungarian

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Caro & Selig, Tegernsee, Autograph Collection

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, 121 reviews
The price is NZ$298
includes taxes & fees
14 Apr - 15 Apr
Caro & Selig, Tegernsee, Autograph Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (EUR 14 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 14 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Fishing
  • Full-service spa
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snowboarding
  • Snowshoeing

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (5,974 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a lake
  • On a private beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Thalassotherapy
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 25 2025 to April 4 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 24 March 2025 to 10 April 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 18.00 per accommodation, per night, plus a one-time cleaning fee of EUR 25
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night for adults; EUR 1.00 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 14 for children
  • Covered self-parking fee: EUR 14 per day
  • Pet fee: EUR 18.00 per accommodation, per night plus a one-off EUR 25 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alpenhotel am Spitzingsee
Alpenhotel Arabella Spitzingsee
Arabella Alpenhotel
Arabella Alpenhotel am
Arabella Alpenhotel am Hotel
Arabella Alpenhotel am Hotel Spitzingsee
Arabella Alpenhotel am Spitzingsee Hotel Schliersee
Arabella Alpenhotel Spitzingsee
Spitzingsee Arabella
Spitzingsee Arabella Alpenhotel
Arabella Alpenhotel am Spitzingsee Hotel
Arabella Alpenhotel am Spitzingsee Schliersee
Arabella Alpenhotel am Spitzingsee
Arabella Alpenhotel am Spitzingsee Resort Schliersee
Arabella Alpenhotel am Spitzingsee Resort
Arabella Alpenhotel am Spitzi
Arabella Alpenhotel am Spitzingsee
Arabella Alpenhotel am Spitzingsee a Tribute Portfolio Hotel

Frequently asked questions

What is the cancellation policy at Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel?

Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel on 27 Apr 2025 start from NZ$287.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel?

Yep, Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel has a covered self car park for EUR 14 per day. Onsite parking is limited.

Is there a spa on site at Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel?

Yep, there is an onsite spa at Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel have a pool?

Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The swimming pool will be unavailable from March 25 2025 to April 4 2025 (dates subject to change). The property will be renovating the swimming pool from March 24 2025 until April 10 2025 (completion date subject to change).

What luxury perks are available at Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel?

Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel features a private beach, a full-service spa and a 24-hour health club.

Is Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel is a hit with families.

Does Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel serve breakfast?

Yeah, buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel?

No, Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel?

Furry friends are welcome at Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Arabella Alpenhotel am Spitzingsee, a Tribute Portfolio Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 110 reviews
Rating 8 - Good. 41 out of 110 reviews
Rating 6 - Okay. 11 out of 110 reviews
Rating 4 - Poor. 4 out of 110 reviews
Rating 2 - Terrible. 1 out of 110 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beena

Liked: Cleanliness, staff & service, property conditions & facilities
Dining menu was not worth.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, scenic area and we couldn’t be happier with the Arabella! Our room was good sized and clean and we received a lovely welcome gift upon arrival. The staff were all friendly and helpful. We also loved the breakfast and restaurant options! Great food and lots of choices. I do wish there were more options of red wines by the glass though. The views of the lake around the hotel are amazing, highly recommend the walk around the lake. There’s also a great pool and spa area.
Stayed 5 nights in May 2024

8/10 Good

Paula, Londoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff My only complain was that there was a terrible bad smell coming from the drainage of the shower.
Stayed 1 night in Oct 2018

10/10 Excellent

Michael, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean remote Hotel
Hotel was great, got a brand-new room. It's proximity to the lake was great. Only thing they could improve is to widen the range of room service menue as it was a bit too small. Other than that, great hotel.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Unique Scenery
Hotel is beautifully located. However, housekeeping was hit and miss, with soap and other essentials not being replaced. Most annoying was the extremely low water pressure for our shower. Barely more than a trickle at any time of the day and not in line with our previous stays. Breakfast selection still ok, but much reduced from our prior stays also.

8/10 Good

Verified traveller

Liked: Staff & service
Hospitable and helpful
We made booking the previous evening via hotels.com but the hotel had not received it when we arrived (they had to call in to hotels.com and found it the next day). Despite this not being the hotel's fault, they were very welcoming and found a room for us even though it was clear they were pretty full. The location is stunning. Great breakfast. Really pleasant stay.

10/10 Excellent

Joanne, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful gem
We happened upon this place due to over bookings in the area. Great things happen to those who wait. What a beautiful gem we found. Basically an all inclusive with breakfast, dinners and a wonderful spa experience all on-site. Very conveniently located to many of the towns we wanted to visit. We would return and stay put in their small, quaint town. A wonderful holiday trip!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tom, Duxbury, MA

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful retreat in beautiful setting
Hotel is modest but clean and beautifully situated on the lake. There's a private lakefront area for hotel guests, and it seemed as though some items were available to borrow (i.e. inflatable rafts, umbrellas, chairs, etc) but no one staffing the area and unclear how to procure them. Hotel has very limited parking - had to park in a public lot nearby and walk. Service was friendly but not exceptional. Room lacked bathtub and central air (probably not necessary for most of the year, but we had a heat wave, so it mattered). Breakfast was awesome and included with the room... outdoor dining area with lake views was exceptional.

10/10 Excellent

Andrew, Scotland, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third visit and still impressed!
The hotel is in a fantastic location on the edge of Spitsingsee. The views are stunning and there is good sking very close to the hotel. Excellent spa facilities. Good food and service in the restaurants.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Loved everything about this place, fantastic spa and pool, and beautiful location

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not really a Sheraton....
Breakfast was fine and the room was spacy but had no air condition and WiFi did not work. On the other hand they did succeed to turn off the towel heater which made thinks even worse. Amenities were scarce and we had to ask specifically to clean the room. This is definetly not a 4 star hotel and far below Sheraton standard. I would not come back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend - seasoned traveler
The check in staff was very pleasant, and was able to accomdate our request for adjoining rooms facing the lake. The room size was very adequate for european hotes, and the furnishings were not so cookie cutter in each room that it had a sterile feeling to it. Each room was slightly different, and had been well prepared and cleaned before, and during our visit. The front desk staff speaks very good english considering it is somewhat off the beaten path, although still close driving distance to Munich. The town of Spitzingee was cool, little ski area, great paths around lake and very close to the entire area, so if you like to hike this is an awesome place. The breakfast buffet in hotel is not outstanding, but also not mediocre, it does the trick with good quality food and pleasant staff. The bar at night was not full at all, except on a few nights of the world cup. In the summer time, if no evetns like world cup you will need to go into town for excitement or interacting with larger groups of people. Gym and pool are both very nice, well maintained, no issues or complaints. Also has some nice sauna areas, once again clean and well maintained. Parking underneath costs 10E a day if i recall, but if you are creative you can find free parking outside of building and close to hotel. In wintertime spend the money for the underground parking! Plan a day trip down to Innsbruck, or many of the castles in surrounding area.

10/10 Excellent

Willie, Elyria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfektes Hotel nur das Abendessen ist noch Verbesserungswürdig.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Roland, Radevormwald

Liked: Cleanliness, staff & service, property conditions & facilities
Top Hotel gerne wieder
Stayed 3 nights in Aug 2024

8/10 Good

Isolde

Liked: Staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Darja

Liked: Cleanliness, staff & service, property conditions & facilities
Alles super, nur etwas zu voll
Stayed 2 nights in Nov 2024

6/10 Okay

Fabienne

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Börzsönyi-Dilenge

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Alles recht mager….
Stress mit der Buchung- 2 Zimmer waren gebucht und bestätigt- beim Hotel jedoch selber nur ein Zimmer. Hat eine halbe Stunde an der Rezeption gedauert, war etwas ungeschickt und unprofessionell. Frühestücksbuffet war gebucht, am Sonntag jedoch auf einmal wieder nur eine Buchung vorhabenden, Stress mit Setvicekraft, dass man es an der Rezeption klären soll. Abendessen völlig überteuert - nur ein Restaurant hatte offen. Dafür nur 5 Hauptspeisen - Kalbsschnitzel zu 30 Euro , aber Minivorspeisenplatte zu 17.80 Euro ( Tomate - Mozzarella, Zwielkuchen, couscous mit Fleischstückchen) . Eigentlich schade, denn ich habe vor 13 Jahren dort Hochzeit gefeiert und mag dieses Hotel, aber aktuell war es einfach Service und speisentechnisch sehr enttäuschend- und damit meine ich nicht das überteuerte Schnitzel! Das Angebot war mager und auch der früher herzliche Empfang gestaltete sich sehr holprig. Wirklich schade… ob das an der Übernahme des Hotels durch Marion Bonvoy liegt?
Stayed 2 nights in Sep 2024

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, property conditions & facilities
Wie immer ein Vergnügen
Stayed 3 nights in Sep 2024