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Phoenix Island

4.5 star property
Beach resort with a full-service spa and a conference centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenix Island

Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Point of interest
1 bedroom, down duvets, individually decorated, individually furnished
1 bedroom, down duvets, individually decorated, individually furnished
Fridge, microwave, electric kettle, high chair

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
107, Seopjikoji-ro, Seongsan-eup, Seogwipo, Jeju Island, 699-900
  • Sinyang Beach
    2 min walk
  • Aqua Planet Jeju
    5 min walk
  • Sukji Koji Beach
    17 min walk
  • Jeju (CJU-Jeju Intl.)
    45 min drive

Room options

View all photos for Royal Room(Pet Room) +Pet amenity+Warm pool & Sauna for 4 + Kids Play Lounge + Breakfast for 2 Kids

1 bedroom, down duvets, individually decorated, individually furnished

Royal Room(Pet Room) +Pet amenity+Warm pool & Sauna for 4 + Kids Play Lounge + Breakfast for 2 Kids

Highlights

Garden
Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 112 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for [Winter Kids Island] Royal Room + Bottle of wine or chicken platter + 2 kid's program, Lounge + Pool

1 bedroom, down duvets, individually decorated, individually furnished

[Winter Kids Island] Royal Room + Bottle of wine or chicken platter + 2 kid's program, Lounge + Pool

Highlights

Garden
Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for Royal Suite (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge + Breakfast for 2 Kids

1 bedroom, down duvets, individually decorated, individually furnished

Royal Suite (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge + Breakfast for 2 Kids

Highlights

Garden
Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 178 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons

View all photos for Royal Ocean View Room (34PY) + Warm pool & Sauna for 4 + Kids Play Lounge + Breakfast for 2 Kids

1 bedroom, down duvets, individually decorated, individually furnished

Royal Ocean View Room (34PY) + Warm pool & Sauna for 4 + Kids Play Lounge + Breakfast for 2 Kids

Highlights

Garden
Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 112 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for Royal Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge + Breakfast for 2 Kids

1 bedroom, down duvets, individually decorated, individually furnished

Royal Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge + Breakfast for 2 Kids

Highlights

Garden
Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 112 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for [Winter Kids Island] Royal Room + Bottle of wine or chicken platter + kid's program, Lounge + Pool

1 bedroom, down duvets, individually decorated, individually furnished

[Winter Kids Island] Royal Room + Bottle of wine or chicken platter + kid's program, Lounge + Pool

Highlights

Garden
Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for Royal Suite (54PY) 3 Bedrooms + Warm pool & Sauna for 6 + Kids Play Lounge + Breakfast for 2 Kids

1 bedroom, down duvets, individually decorated, individually furnished

Royal Suite (54PY) 3 Bedrooms + Warm pool & Sauna for 6 + Kids Play Lounge + Breakfast for 2 Kids

Highlights

Garden
Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 178 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons

View all photos for [FLASH SALE]Royal Room+KidsBreakfast for2+Bottle of Wine OR 1 ChickenPlatter+KidsPlayLounge+WarmPool

1 bedroom, down duvets, individually decorated, individually furnished

[FLASH SALE]Royal Room+KidsBreakfast for2+Bottle of Wine OR 1 ChickenPlatter+KidsPlayLounge+WarmPool

Highlights

Garden
Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for Royal Suite OceanView (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge + Breakfast for 2 Kids

1 bedroom, down duvets, individually decorated, individually furnished

Royal Suite OceanView (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge + Breakfast for 2 Kids

Highlights

Garden
Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 178 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons

View all photos for Royal Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

1 bedroom, down duvets, individually decorated, individually furnished

Royal Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

Highlights

Garden
Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 112 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for Royal Ocean View Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

1 bedroom, down duvets, individually decorated, individually furnished

Royal Ocean View Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

Highlights

Garden
Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 112.0 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for Royal Suite(54PY) 3 Bedrooms + Warm pool & Sauna for 6 + Kids Play Lounge

1 bedroom, down duvets, individually decorated, individually furnished

Royal Suite(54PY) 3 Bedrooms + Warm pool & Sauna for 6 + Kids Play Lounge

Highlights

Garden
Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 178 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons

View all photos for Royal Suite(54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

1 bedroom, down duvets, individually decorated, individually furnished

Royal Suite(54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

Highlights

Garden
Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 178 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons

View all photos for Royal Ocean View Suite(54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

1 bedroom, down duvets, individually decorated, individually furnished

Royal Ocean View Suite(54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

Highlights

Garden
Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 178.0 sq m
  • Sea view
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons

View all photos for Royal Room With Ocean View

1 bedroom, down duvets, individually decorated, individually furnished

Royal Room With Ocean View

  • Sleeps 4
  • 2 Single Futons and 1 Double Bed

View all photos for Royal Room (Pet Friendly)

1 bedroom, down duvets, individually decorated, individually furnished

Royal Room (Pet Friendly)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for [Pool Pkg]Royal Room + Warm Pool for 4 (Wednesday Not Available)

1 bedroom, down duvets, individually decorated, individually furnished

[Pool Pkg]Royal Room + Warm Pool for 4 (Wednesday Not Available)

  • Sleeps 4
  • 2 Single Futons and 1 Double Bed

View all photos for Royal Suite

1 bedroom, down duvets, individually decorated, individually furnished

Royal Suite

  • Sleeps 6
  • 2 Single Futons, 2 Single Beds and 1 Double Bed

View all photos for Royal Room

1 bedroom, down duvets, individually decorated, individually furnished

Royal Room

  • Sleeps 4
  • 2 Single Futons and 1 Double Bed

View all photos for Royal Suite With Ocean View

1 bedroom, down duvets, individually decorated, individually furnished

Royal Suite With Ocean View

  • Sleeps 6
  • 2 Single Beds, 2 Single Futons and 1 Double Bed

View all photos for Royal suite 3bed Rooms

1 bedroom, down duvets, individually decorated, individually furnished

Royal suite 3bed Rooms

  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons

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About the area

Seogwipo

A luxury stay in Seogwipo awaits you at Phoenix Island. Within a 20-minute stroll, you'll find Sukji Koji Beach and Seopjikoji. Highlights at this beach resort include 3 restaurants, 2 coffee shops/cafes and a full-service spa. .A relaxing visit to 르 쏠레이 테라피 can include hot stone massages and prenatal massages. The buffet restaurant, 코지(Koji), is open for breakfast. Enjoy the indoor swimming pool, outdoor swimming pool, free kids' club and lazy river. Plus you'll find free Wi-Fi in public areas, a sauna and a conference centre. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of free self parking. .With a stay at this 4.5-property class Seongsan resort, you'll be 4.8 km (3 mi) from Honinji Pond and 4.9 km (3 mi) from Seongsan Ilchulbong.
View more Resorts in SeogwipoOpens in a new window

What's nearby

  • Aqua Planet Jeju - 5 min walk - 0.4 km
  • Sukji Koji Beach - 17 min walk - 1.5 km
  • Seopjikoji - 19 min walk - 1.7 km
  • Seongsan Ilchulbong - 5 min drive - 4.4 km
  • Seongsan Pohang General Passenger Terminal - 6 min drive - 5.2 km

Getting around

  • Jeju (CJU-Jeju Intl.) - 45 min drive

Restaurants

  • ‪아쿠아 플라넷 제주 - ‬5 min walk
  • ‪서귀피안베이커리 - ‬7 min walk
  • ‪민트카페 - ‬18 min walk
  • ‪Mango Ray Philippines Dessert Cafe - ‬7 min walk
  • ‪섭지해녀의 집 - ‬3 min walk

About this property

Phoenix Island

Beach resort with a full-service spa and a conference centre
Phoenix Island offers its guests a full-service spa, a lazy river, and an indoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. A 24-hour business centre and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 9289 square feet (863 square metres) and includes a conference centre. An outdoor pool, a children's pool, and a sauna are also featured at the luxury Phoenix Island. Free self parking is available.

This 4.5-star Seogwipo resort is smoke free.

  • 300 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 2 coffee shops
  • 9289 sq ft of conference space
  • 863 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Phoenix Island offers 300 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and a hairdryer. Rooms open to balconies. This individually decorated and furnished accommodation includes dining tables. Beds feature down duvets. Accommodation at this 4.5-star resort has kitchenettes with fridges, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath and bidets.

This Seogwipo resort provides complimentary wireless Internet access. 43-inch LCD televisions come with cable channels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the resort's full-service spa, 르 쏠레이 테라피. Services include hot stone massages and massages. The spa is open selected days.

Languages

English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 43,000 for adults and KRW 36,000 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 민트 레스토랑 (Mint Restaurant)
  • 민트 카페(Mint Cafe)
  • 섭지(Seopji)
  • 코지(Koji)
  • 해랑(Haerang)

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Grocery/convenience store
  • Highchair
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (9,289 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Outdoor entertainment area
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot stone massages
  • Prenatal massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Lifeguards
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Dining table
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests travelling with a pet must present their pet's vaccination record (issued within 1 year) at check-in.

Renovations and closures

The following facilities or services will be unavailable from November 25 2024 to November 27 2024 (dates subject to change):
  • Sauna
  • Swimming pool
The following facilities are closed on Wednesday:
  • Indoor pool
  • Outdoor pool
  • Sauna

Access methods

Access code, staffed front desk

Pets

  • Pets: KRW 100000 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 43000 for adults and from KRW 36000 for children
  • Pet fee: KRW 100000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Phoenix Jeju Hotel Seogwipo
Phoenix Island Resort Seogwipo
Phoenix Island Seogwipo
Phoenix Jeju Hotel
Phoenix Jeju Seogwipo
Phoenix Jeju Seogwipo Island
Phoenix Jeju Resort Seogwipo
Phoenix Jeju Resort
Phoenix Jeju
Phoenix seopjikoji
Phoenix Island Resort
Phoenix Island Seogwipo
Phoenix Island Resort Seogwipo

Frequently asked questions

What is the cancellation policy at Phoenix Island?

Phoenix Island offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Phoenix Island?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Phoenix Island on 1 Dec 2024 start from NZ$239.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Phoenix Island?

Yep, Phoenix Island has a free self car park.

Are there any beaches close to Phoenix Island?

Yep, Phoenix Island is a short 17-minute walk from Sukji Koji Beach.

Is there a spa on site at Phoenix Island?

Yep, 르 쏠레이 테라피 is available for guests. You'll enjoy services like prenatal massages.

Does Phoenix Island have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 10:00 AM to 9:00 PM. The swimming pool will be unavailable from November 25 2024 to November 27 2024 (dates subject to change).

Does Phoenix Island have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Phoenix Island?

Phoenix Island features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with deep soaking tubs, private yards and dining areas.

What makes Phoenix Island a romantic place to stay?

Ocean-view dining, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Phoenix Island.

Is Phoenix Island family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs and baby baths in the guestrooms, it's no surprise that Phoenix Island is a hit with families.

Are there hot tubs in the rooms at Phoenix Island?

No, but there are deep-soaking baths in the guestrooms.

Does Phoenix Island serve breakfast?

Yep, buffet brekkie is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Phoenix Island?

No, Phoenix Island does not offer an airport shuttle service.

Is there a bar or restaurant at Phoenix Island?

Yep, Phoenix Island has 3 restaurants.

What time are check-in & check-out at Phoenix Island?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Phoenix Island?

Dogs are welcome at Phoenix Island, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 15 kg per pet.

Phoenix Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1001 reviews" "
Rating 8 - Good. 294 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

gun woo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Jin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Wanjoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

HANA

Stayed 1 night in Aug 2024

8/10 Good

sun kyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

soi

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

EUN SEON

Stayed 1 night in Aug 2024

8/10 Good

Ju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대부분 훌륭
리셉션 직원들은 매우 친절. 하지만 수영장 접대 직원중에 가장 대표되는 직원(회색옷?) 응대가 매우 불친절하고 위압적으로 대처
Stayed 2 nights in Jul 2024

2/10 Terrible

sungwoo

Stayed 3 nights in Jun 2024

6/10 Okay

Huseyin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Daphne Bondal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only small towels (face towels) were provided when we first came. We had to request for big towels on the Phoenix chatbot. Chatbot was quite difficult to use as everything was in korean so we had to use a translator to communicate. The place have signs of wear but room was spacious. If you dont have a car, better not get a room here. The nearest bus stop is 15mins walk from the hotel and the buses there are very irregular, expect to wait 30mins to 1.5hr. Taxi drivers will pass by the bus stop to try to get customers. Tried the breakfast once and it was average. Do note that there is a separate bulding for checking in called 'Check in Centre' which is not known to taxi drivers and is not shown in naver map. Check in staff was helpful and tried their best to communicate in english, although they struggled. Only advantage of booking this place is that Seopjikoji is only a few mins walk from the hotel so you can enjoy the scenery.
Stayed 7 nights in Jun 2024

10/10 Excellent

Albert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lots of potential...sad to see such a lovely property in such bad shape. Hope they fix it up and maintain it much better.
Stayed 3 nights in Jun 2024

10/10 Excellent

Myunghwa

Stayed 3 nights in Jun 2024

10/10 Excellent

SURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to have many programs to experience while I was there.
Stayed 4 nights in Jun 2024

10/10 Excellent

yoonsu

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

DONG EON

Stayed 3 nights in May 2024

8/10 Good

angella

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The surrounding and food were excellent! The condition of the room needs update such as flooring.
Stayed 3 nights in Apr 2024

8/10 Good

Juyong

Stayed 2 nights in Apr 2024

2/10 Terrible

Dojin

Stayed 3 nights in Feb 2024

10/10 Excellent

CHOONGKI

Stayed 2 nights in Feb 2024

10/10 Excellent

SEULGI

Stayed 3 nights in Jan 2024

8/10 Good

Hyun su

Stayed 1 night in Jan 2024

6/10 Okay

hyungjun

Stayed 1 night in Dec 2023

8/10 Good

Seonmi

Stayed 2 nights in Dec 2023

8/10 Good

NANHEE

Stayed 1 night in Dec 2023