Lotte Hotel Seoul (Seoul, KOR): Reviews & Deals from NZ$470

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Luxury hotel connected to a shopping centre in Seoul with 5 restaurants

Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Bar
Hot tub
Parking available
Parking included
Gym

includes taxes & fees

25 Feb - 26 Feb

Explore the area

30, Eulji-ro, Jung-gu, Seoul, Seoul, 04533

Lotte Department Store
‪3 min walk‬
Seoul Plaza
‪4 min walk‬
Myeongdong Street
‪5 min walk‬
Seoul (ICN-Incheon Intl.)
‪60 min drive‬

Room options

Egyptian cotton sheets, premium bedding, down duvets, minibar

Club Deluxe Double Room (Main Tower) - Club lounge Access Included

Highlights

Air conditioning

Club Lounge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

42 sq m
City view
Sleeps 2
1 King Bed

Deluxe Twin Room (Main Tower)

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

Bidet

42 sq m
City view
Sleeps 2
2 Single Beds

Deluxe Double Room (Main Tower)

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

Bidet

42 sq m
City view
Sleeps 2
1 Double Bed

Club Deluxe Twin Room (Main Tower) - Club lounge Access Included

Highlights

Air conditioning

Club Lounge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

42 sq m
City view
Sleeps 2
2 Single Beds

Pokemon Deluxe Twin Room (Main Tower)

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

Bidet

Sleeps 2
2 Single Beds

Bread Barbershop Deluxe Twin - Instant Photo Box, Chocolate Set

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

Bidet

Sleeps 3
2 Single Beds

Executive Deluxe Suite Double Room - La Cime Lounge Access, 1 Free Valet Service Included

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Separate bedroom

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

76 sq m
City view
Sleeps 2
1 King Bed

Executive Grand Deluxe Double Room (Executive Tower)-Le Salon Lounge Access, 1 Free Valet Included

Highlights

Air conditioning

Club Lounge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

38 sq m
City view
Sleeps 2
1 King Bed

Executive Premier Double Room (Executive Tower) - La Cime Lounge Access, 1 Free Valet Included

Highlights

Air conditioning

Club Lounge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

57 sq m
City view
Sleeps 2
1 King Bed

Grand Deluxe Twin Room (Executive Tower)

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

Bidet

42 sq m
City view
Sleeps 2
2 Single Beds

Grand Deluxe Family Twin Room (Executive Tower)

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

Bidet

42 sq m
City view
Sleeps 3
1 Double Bed and 1 Single Bed

Executive Premier Twin Room (Executive Tower) - La Cime Lounge Access, 1 Free Valet Service Included

Highlights

Air conditioning

Club Lounge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

63 sq m
City view
Sleeps 2
2 Single Beds

Executive Grand Deluxe Twin Room (Executive Tower) - Le Salon Lounge Access, 1 Free Valet Included

Highlights

Air conditioning

Club Lounge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

42 sq m
City view
Sleeps 2
2 Single Beds

Executive Junior Suite Twin (Executive Tower) - La Cime Lounge Access, 1 Free Valet Service Included

Highlights

Air conditioning

Club Lounge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Separate bedroom

Blackout curtains

Egyptian cotton bed sheets

64 sq m
City view
Sleeps 2
2 Single Beds

Connecting Room - 2 Superior Twin Rooms (4 Single Beds)

Highlights

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

31 sq m
City view
Sleeps 4
4 Single Beds

Deluxe Twin & 1 Extra Bed

Highlights

Air conditioning

Free rollaway/extra beds

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

42 sq m
City view
Sleeps 3
2 Single Beds

Premier Twin Room (Executive Tower)

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

Bidet

63 sq m
City view
Sleeps 2
2 Single Beds

Executive Charlotte Suite Double Room - La Cime Lounge Access, 1 Free Valet Service Included

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Separate bedroom

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

127 sq m
Sleeps 2
1 King Bed

Superior Twin with 1 trundle bed (2 Single Beds + 1 Single Sofa Bed)

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Sofa bed - single

Egyptian cotton bed sheets

Blackout curtains

Down duvet

Premium bedding

31 sq m
City view
Sleeps 3
2 Single Beds and 1 Single Trundle Bed

Executive Junior Suite Double (Executive Tower) - La Cime Lounge Access, 1 Free Valet Included

Highlights

Air conditioning

Club Lounge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Separate bedroom

Blackout curtains

Egyptian cotton bed sheets

64 sq m
City view
Sleeps 2
1 King Bed

Premier Double Room (Executive Tower)

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

Bidet

57 sq m
City view
Sleeps 2
1 King Bed

Superior Double Room (Main Tower)

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

Bidet

31 sq m
City view
Sleeps 2
1 Double Bed

Grand Deluxe Double Room (Executive Tower)

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

Bidet

38 sq m
City view
Sleeps 2
1 King Bed

Club Junior Suite (Main Tower) - Club lounge Access Included

Highlights

Air conditioning

Club Lounge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Separate bedroom

Blackout curtains

Egyptian cotton bed sheets

61 sq m
City view
Sleeps 2
1 King Bed

Superior Twin Room (Main Tower)

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Egyptian cotton bed sheets

Premium bedding

Bidet

31 sq m
City view
Sleeps 2
2 Single Beds

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

10 Mar - 11 Mar

About the area

Seoul

Lotte Hotel Seoul puts you in the heart of Seoul, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Lotte Department Store and Myeongdong Street. Highlights at this luxury hotel include 5 restaurants, a full-service spa and an indoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna as well as access to a driving range. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and massage/treatment rooms. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 5-property class Myeong-dong hotel include Namdaemun Market and Seoul City Hall.

What's nearby

Lotte Department Store - 3 min walk
Myeongdong Street - 5 min walk
Seoul City Hall - 6 min walk
Namdaemun Market - 10 min walk
Gwanghwamun - 17 min walk

Getting around

Euljiro 1-ga Station - 4 min walk
Seoul Station - 19 min walk
Seoul (ICN-Incheon Intl.) - 60 min drive

Restaurants

‪La Seine - ‬10 min walk
‪롯데호텔서울 페닌슐라 라운지&바 - ‬2 min walk
‪도림 - ‬2 min walk
‪적당 - ‬5 min walk
‪A TWOSOME PLACE - ‬3 min walk

About this property

Lotte Hotel Seoul

Luxury hotel connected to a shopping centre in Seoul with 5 restaurants

Lotte Hotel Seoul offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. A hot tub, a sauna, and multilingual staff are also featured at the luxury Lotte Hotel Seoul. An airport shuttle at scheduled times is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Seoul hotel.

1015 guestrooms or units

38 levels

5 dining venues

Conference rooms

Supervised kids' activities (surcharge)

Childcare (surcharge)

Business facilities

Conference space

Breakfast available (surcharge)

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Gift shop

Beauty salon

Newspapers in lobby (free)

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar or lounge

Coffee shop

Lotte Hotel Seoul offers 1015 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Seoul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include massages.

The spa is open selected days. Guests under 13 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge) from 5:00 AM to 10:00 PM at scheduled times
Limo/town car service
Free self parking on site
Valet parking on site (KRW 30,000 per stay)
Onsite parking includes off-street options

Food and drink

Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 60,000 for adults and KRW 32,000 for children
5 restaurants
A bar/lounge
A coffee shop/cafe

Things to do

Full-service spa
Golf driving range
Health club
Indoor pool
Sauna
Shopping
Spa tub

Family friendly

Babysitting (surcharge)
Indoor pool
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

Business centre
Conference space
Meeting rooms

Full-service spa

7 treatment rooms
In-room massages
Spa open select days

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift (100 centimetre wide door)

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding

Bathroom

Bidet
Dressing gowns
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

55-inch flat-screen TV with cable channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning
Desk
Free weekday newspapers
Heating (climate-controlled)
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

The property’s sauna, swimming pool, and golf area are closed on the last Monday of every month.

Disposable personal items, such as toothbrushes and razors are available at the minibar (surcharge).

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for KRW 60500.0 per day.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately KRW 60000 for adults and from KRW 32000 for children
Airport shuttle fee: KRW 18000.00 per person (one-way)
Airport shuttle fee per child: KRW 12000.00 (one-way), (from 6 to 12 years old)
Valet parking fee: KRW 30000 per stay
Rollaway bed fee: KRW 60500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, debit cards and cash.

We should mention

One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Lotte

Hotel Lotte Seoul

Hotel Seoul Lotte

Lotte Hotel

Lotte Hotel Seoul

Lotte Seoul

Lotte Seoul Hotel

Seoul Hotel Lotte

Seoul Lotte

Seoul Lotte Hotel

Lotte Hotel Seoul Hotel

Lotte Hotel Seoul Seoul

Lotte Hotel Seoul Hotel Seoul

Frequently asked questions

What is the cancellation policy at Lotte Hotel Seoul?

Lotte Hotel Seoul offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lotte Hotel Seoul?

As of 24 Feb 2025, prices found for a 1-night stay for 2 adults at Lotte Hotel Seoul on 25 Feb 2025 start from NZ$470.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lotte Hotel Seoul?

Yep, Lotte Hotel Seoul has a free self car park. Additionally there is valet parking for KRW 30000 per stay.

Is there a spa on site at Lotte Hotel Seoul?

Yep, there is an onsite spa at Lotte Hotel Seoul. You'll enjoy services like massages.

Does Lotte Hotel Seoul have a pool?

Lotte Hotel Seoul has an indoor pool.

What luxury perks are available at Lotte Hotel Seoul?

Lotte Hotel Seoul features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Lotte Hotel Seoul a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Lotte Hotel Seoul.

Is Lotte Hotel Seoul family-friendly?

You bet! With amenities such as supervised childcare and an indoor pool, it's no surprise that Lotte Hotel Seoul is a hit with families.

Does Lotte Hotel Seoul serve breakfast?

You bet, buffet breakfast is on offer daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Lotte Hotel Seoul?

No, but there's an airport shuttle that runs from 5:00 AM - 10:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Lotte Hotel Seoul?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lotte Hotel Seoul?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Lotte Hotel Seoul?

No, pets are not allowed.

Lotte Hotel Seoul Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Shwushin

Travelled with partner

26 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall lotte hotel is good with its location and services. Room furniture like lounge chair was worn out. Power socket was still old school 2 pin round shapes.

Stayed 3 nights in Nov 2024

8/10 Good

Allen, Los Angeles

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

OSCAR, MEXICO

Travelled with partner

23 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelent hotel

Stayed 2 nights in Nov 2024

8/10 Good

JOEL, NEW YORK

23 Nov 2024

Liked: Staff & service

Disliked: Amenities

Hallway was so loud in 3 am and no staffs care about this until I called the front desk.

Stayed 1 night in Sep 2024

10/10 Excellent

YOO

Travelled with family

20 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautifully updated clean room, professional and friendly staff, very good location, close to shopping center, traditional markets and restaurants. We’ll definitely come back on next trip :)

Stayed 3 nights in Nov 2024

10/10 Excellent

y duc

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good and new

Stayed 2 nights in Sep 2024

10/10 Excellent

Sang C

16 Nov 2024

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Nov 2024

6/10 Okay

Allen, Los Angeles

Travelled with family

15 Nov 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Shower water is leaking to the bathroom floor due to the opposite side of door.

Stayed 7 nights in Nov 2024

10/10 Excellent

Kara

14 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Oct 2024

10/10 Excellent

Susan

14 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Nov 2024

10/10 Excellent

Michelle Marie

14 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It’s was our first time in Seoul and the whole experience was amazing We are looking to return next year Thank you lotte staff for your great service

Stayed 9 nights in Oct 2024

8/10 Good

Myong G

12 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

8/10 Good

Myong

12 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 8 nights in Nov 2024

10/10 Excellent

Rebecca M

Travelled with family

12 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed in executive tower. The service and reception was outstanding. The room was beautiful and was 120V ready so I don’t need a converter. The restaurants and bars at the hotel were phenomenal. Since I was in the heart of Seoul and Lotte shopping mall, everything was so convenient. The subway was on the corner of the street or you can have direct access through the hotel! Shopping and dining galore!!

Stayed 2 nights in Oct 2024

10/10 Excellent

Sang

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Nov 2024

10/10 Excellent

Jackson, Bellaire

Travelled with partner

8 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel

Stayed 4 nights in Nov 2024

10/10 Excellent

joseph

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

grate lockation and stafe

Stayed 2 nights in Oct 2024

10/10 Excellent

Luz

3 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The tub was too high. I hurt my leg going in and out of the tub. I have a bruise until now

10/10 Excellent

Carolina

Business traveller

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Cathia, Pleasant Prairie

Travelled with family

2 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel in Seoul! The staff, room, cleanliness, customer service was next level!! It made our experience in Seoul perfect and special for my father and I. The beds were super confortable too, slept like a baby! If and when I come back I will stay at the Lotte Hotel Seoul! Highly recommend!

Stayed 15 nights in Oct 2024

10/10 Excellent

Elaine

Travelled with family

31 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here

Loved it. Wonderful room and friendly and accommodating staff at every step. I would absolutely stay there again and recommend.

Stayed 5 nights in Oct 2024

10/10 Excellent

Hilary

Travelled with family

30 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very comfortable hotel with well appointed rooms. Staff was lovely - very helpful, polite & responsive. Location was fantastic with indoor access to the Lotte Mall and Food Avenue. Restaurant in the hotel was quite pricey for the quality, but there are plenty of options nearby. Easy walking distance to Myeongdong night market.

Stayed 3 nights in Oct 2024

4/10 Poor

Alejandro

Travelled with partner

29 Oct 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

This hotel is very run-down. The rooms have worn-out furniture and a strong, unpleasant musty smell. Some rooms are in very bad shape—we had to switch rooms three times before settling in one that was just okay. We paid over $500 a night, which made the frustration even greater. For that price, we could have stayed at much better hotels. The staff was very attentive and did their best to help, but the hotel’s condition is poor. They offered to move us to the new tower for an additional $200 per night, but the view was terrible, with a wall right in front of us. On our next trip to Seoul, we wouldn’t stay here again.

Stayed 3 nights in Oct 2024

10/10 Excellent

Rudi

Travelled with family

23 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

10/10 Excellent

Suk Ping Anna

Travelled with family

23 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed the upgraded suite very much and the hospitality was simply wonderful. Will definitely return.

Stayed 1 night in Oct 2024

Lotte Hotel Seoul

Photo gallery for Lotte Hotel Seoul

Reviews

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Premier Twin Room (Executive Tower)

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View all photos for Executive Charlotte Suite Double Room - La Cime Lounge Access, 1 Free Valet Service Included

Executive Charlotte Suite Double Room - La Cime Lounge Access, 1 Free Valet Service Included

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View all photos for Superior Twin with 1 trundle bed (2 Single Beds + 1 Single Sofa Bed)

Superior Twin with 1 trundle bed (2 Single Beds + 1 Single Sofa Bed)

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View all photos for Executive Junior Suite Double (Executive Tower) - La Cime Lounge Access, 1 Free Valet Included

Executive Junior Suite Double (Executive Tower) - La Cime Lounge Access, 1 Free Valet Included

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View all photos for Premier Double Room (Executive Tower)

Premier Double Room (Executive Tower)

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View all photos for Superior Double Room (Main Tower)

Superior Double Room (Main Tower)

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View all photos for Grand Deluxe Double Room (Executive Tower)

Grand Deluxe Double Room (Executive Tower)

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View all photos for Club Junior Suite (Main Tower) - Club lounge Access Included

Club Junior Suite (Main Tower) - Club lounge Access Included

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View all photos for Superior Twin Room (Main Tower)

Superior Twin Room (Main Tower)