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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Hotel with free parking, near Wilderness at the Smokies
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Seasonal outdoor pool
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Dolly Parton Statue
    2 min drive
  • Wild WaterDome
    2 min drive
  • Soaky Mountain Waterpark
    3 min drive
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    6 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Quality Inn & Suites Sevierville - Pigeon Forge
Pool
Hot tub
Breakfast included
Pet-friendly
3.6 out of 5, Good, (1002)
The price is NZ$90
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Quality Inn & Suites Sevierville - Pigeon Forge

About the area

Sevierville

SureStay Plus Hotel by Best Western Sevierville puts you in the centre of Sevierville, 2 km (1.2 mi) from Wilderness at the Smokies and 1.8 km (1.1 mi) from Wild WaterDome. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a lift. Added amenities include a seasonal outdoor swimming pool and coffee/tea in a common area. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Sevierville hotel include Titanic Museum and Sevierville Convention Center.

What's nearby

  • Dolly Parton Statue - 2 min drive - 2.0 km
  • Wild WaterDome - 2 min drive - 2.1 km
  • Soaky Mountain Waterpark - 3 min drive - 2.3 km
  • Wilderness at the Smokies - 3 min drive - 2.3 km
  • Sevierville Convention Center - 3 min drive - 2.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬4 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel with free parking, near Wilderness at the Smokies
As a guest of SureStay Plus Hotel by Best Western Sevierville, you'll find a seasonal outdoor pool, coffee/tea in common area, and a lift. WiFi is free in public spaces. Self parking is free.

This Sevierville hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Lift
  • No smoking on site
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 October to 22 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Sevierville?

Yep, SureStay Plus Hotel by Best Western Sevierville has a free self car park.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on 2 Dec 2024 start from NZ$81.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Sevierville have a pool?

SureStay Plus Hotel by Best Western Sevierville has a seasonal outdoor pool. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from May to September).

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Sevierville?

No, SureStay Plus Hotel by Best Western Sevierville does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Sevierville?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Plus Hotel by Best Western Sevierville?

No, pets are not allowed.

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1000 reviews" "
Rating 8 - Good. 286 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 78 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jimmy

Stayed 6 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME PLACE TO STAY!!!
This hotel is ABSOLUTELY AWESOME!!! I LOVED EVERYTHING ABOUT IT!!! I WILL BE BACK!!!
Stayed 1 night in Aug 2024

8/10 Good

Irene, Lakeland

Cleanliness. Friendly staff. Quick check in.
Stayed 6 nights in Aug 2024

2/10 Terrible

B

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Aug 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leeann

Liked: Room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

LaToya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy...
Stayed 2 nights in Aug 2024

8/10 Good

Irene, Lakeland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the great job!
Stayed 7 nights in Aug 2024

10/10 Excellent

Cassie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean. Excellent and friendly staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple trip
Easy check in and check out.
Stayed 1 night in Aug 2024

10/10 Excellent

Nagarajan

Stayed 1 night in Aug 2024

2/10 Terrible

Arlisa

Disliked: Cleanliness, staff & service, property conditions & facilities
The Room was dirty. Roaches crawled on the wall's all night. Bed's made horrible noise each time you turned over.The room had a very musty smell. Will never stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and employees were vvery nice.
Stayed 5 nights in Jul 2024

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was not very comfortable,not very clean,smoke detector hanging from the ceiling,had a light in the room that went out and came back on in the middle of the night..
Stayed 2 nights in Aug 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Staff & service
Shower rod was broken, toilet was sitting a little sideways.
Stayed 1 night in Aug 2024

4/10 Poor

Crystal

Travelled with family
Disliked: Cleanliness
Roach was crawling on the desk, bathtub filthy, previous guest hairs on bed in bathroom sinkin tub on floor on towels. Customer service was accommodating but still lacking on cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vera

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very professional employees
Stayed 1 night in Jul 2024

8/10 Good

Billy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was just ok
The staff was friendly for the most part. I noticed overall the room was clean overall, but it did have drain flies. It did have complimentary breakfast, but due to lack of ordering they were out of several things that did not come in until the final night of our stay. I did notice dirt in the corners of the bathroom, so housekeeping could definitely step it up. The pillows were very flat and I did request an extra pillow for my disabled mother, but was told I couldn't have one. We were also given only three towels twice for four people to shower with.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shannon

Stayed 2 nights in Jun 2024

10/10 Excellent

michael

Stayed 1 night in May 2024