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HeartSong Lodge & Resort

3.5 star property
Hotel connected to the convention centre in Pigeon Forge with free parking

Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Lobby sitting area
Lobby sitting area
Lobby sitting area
Indoor pool, seasonal outdoor pool, pool loungers, lifeguards on site

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Breakfast available
The current price is NZ$315
includes taxes & fees
10 Feb - 11 Feb

Explore the area

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Dollywood's Splash Country
    ‪5 min drive‬
  • Old Mill
    ‪7 min drive‬
  • Dollywood
    ‪11 min drive‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪20 min drive‬

Room options

View all photos for THEMED FAMILY SUITE - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Private bathroom
Hairdryer
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for KING - Sleeper Sofa

In-room safe, desk, laptop workspace, iron/ironing board

KING - Sleeper Sofa

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE with Balcony Hearing Accessible

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for KING - Murphy

In-room safe, desk, laptop workspace, iron/ironing board

KING - Murphy

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds Dormer

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Beds Dormer

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Day bed
Separate bedroom
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for JUNIOR SUITE - Inside corner

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Inside corner

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Local meal delivery service
Cable channels
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Two QUEEN Beds with Balcony Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony Accessible

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony Hearing Accesible

In-room safe, desk, laptop workspace, iron/ironing board

FAMILY SUITE with Balcony Hearing Accesible

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony Hearing Accesible

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for KING - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

KING - Dormer

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Day bed
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Two QUEEN Beds with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE

FAMILY SUITE

FAMILY SUITE

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Local meal delivery service
Cable channels
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for King Murphy Hearing Impaired

In-room safe, desk, laptop workspace, iron/ironing board

King Murphy Hearing Impaired

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for JUNIOR SUITE - Dormer Accessible

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Dormer Accessible

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Private bathroom
Hairdryer
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Two Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Local meal delivery service
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for KING - Dormer Accessible

In-room safe, desk, laptop workspace, iron/ironing board

KING - Dormer Accessible

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Day bed
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

In-room safe, desk, laptop workspace, iron/ironing board

King Sleeper Sofa with Wet Bar

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for JUNIOR SUITE - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Private bathroom
Hairdryer
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for King Murphy with/Balcony

In-room safe, desk, laptop workspace, iron/ironing board

King Murphy with/Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Similar properties

Pool

Dollywood's DreamMore Resort

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.8 out of 5, Exceptional, (1004)
The price is NZ$307
for 1 room
includes taxes & fees
23 Feb - 24 Feb
Dollywood's DreamMore Resort

About the area

Pigeon Forge

At HeartSong Lodge & Resort, you'll be connected to the convention centre and 1.8 km (1.1 mi) from Dollywood's Splash Country. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the Hot tub, seasonal outdoor swimming pool, pool loungers and lifeguards on site. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 3.5-property class Pigeon Forge hotel include Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge.

What's nearby

  • Dollywood's Splash Country - 5 min drive
  • LeConte Center at Pigeon Forge - 8 min drive
  • Titanic Museum - 11 min drive
  • Island at Pigeon Forge - 11 min drive
  • Dollywood - 11 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Old Mill Restaurant - ‬7 min drive
  • ‪Downtown Flavortown - ‬10 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬10 min drive

About this property

HeartSong Lodge & Resort

Hotel connected to the convention centre in Pigeon Forge with free parking
HeartSong Lodge & Resort offers its guests a seasonal outdoor pool, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly HeartSong Lodge & Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

  • 302 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2023
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with a safe and a hairdryer. 50-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at HeartSong Lodge & Resort?

HeartSong Lodge & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HeartSong Lodge & Resort?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at HeartSong Lodge & Resort on 10 Feb 2025 start from NZ$314.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HeartSong Lodge & Resort?

Yep, HeartSong Lodge & Resort has a free self car park. Additionally, there is valet parking with in/out privileges for USD 40 per night.

Does HeartSong Lodge & Resort have a pool?

HeartSong Lodge & Resort has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from April to September.

Does HeartSong Lodge & Resort serve breakfast?

You bet, cooked-to-order brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at HeartSong Lodge & Resort?

No, HeartSong Lodge & Resort does not offer an airport shuttle service.

Is there a bar or restaurant at HeartSong Lodge & Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at HeartSong Lodge & Resort?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at HeartSong Lodge & Resort?

No, pets are not allowed.

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 143 out of 160 reviews
Rating 8 - Good. 13 out of 160 reviews
Rating 6 - Okay. 1 out of 160 reviews
Rating 4 - Poor. 1 out of 160 reviews
Rating 2 - Terrible. 2 out of 160 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing atmosphere!
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 6 nights in Oct 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
warm welcome and stay
staff greet you like you are welcomed family.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Amenities
Very happy
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Faith

Liked: Staff & service, property conditions & facilities
Beautiful property….exceptionally clean! Staff was so nice and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its alright we just perfer dream more
It was very nice. But we like dream more better.
Stayed 1 night in Oct 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Daniela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nope
Server during post lunch service at the bar/patio was racist to the busser in front of my child. prompted a conversation about microaggressions with my 9yo. I'm sure Dolly is lovely, but cannot recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place!
We came for an overnighter to see Dollywood's Halloween fest and decided to stay at HeartSong Resort. It is a little pricey for sure, but well worth it! Beautiful location. Great amenities. Very clean and great service, including food and entertainment. Indoor and outdoor pool and huge hot tub area. Will definitely recommend to friends and family!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect. New, clean, everyone friendly, firepit, pool, tram, ample parking, woods. Couldn't say enough nice things.
Stayed 3 nights in Sep 2024

8/10 Good

Elmer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Put ice maker and microwave in room.. would be a help with kids
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit, won't be our last!
We had a wonderful experience staying at this resort! The property was beautiful and the perks of staying here were really great and extremely easy to access. Our bed wasn't the softest but everything else was fantastic.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rhonda

Stayed 2 nights in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Anrae

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay! Will visit again!
Stayed 4 nights in Oct 2024

10/10 Excellent

KIM

It was delightful! Definitely worth the money!
Stayed 1 night in Oct 2024

10/10 Excellent

Milner

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel is very family friendly, it is maintained well, clean, and makes for a very pleasant stay whether children are with you or not
Stayed 2 nights in Oct 2024

10/10 Excellent

lisa

Stayed 2 nights in Sep 2024

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and fun
Beautiful resort. We played at the park until close, came back to resort and ordered pizza- it was amazingly good! We enjoyed sitting outside at the fire pits. Room was roomy and comfortable and clean! We will be back! We have 2 grown teen boys and they loved it too.
Stayed 1 night in Oct 2024

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect, and the staff were beyond kind and helpful. It was peaceful and relaxing to stay there and I look forward to visiting again sometime!
Stayed 3 nights in Oct 2024

10/10 Excellent

charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024