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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property
Family-friendly Sevierville resort connected to the convention centre, a quick walk to Sevierville Convention Center

Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Point of interest
Water park
Lobby
In-room safe, iron/ironing board, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
The current price is NZ$262
includes taxes & fees
1 May - 2 May

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    ‪7 min walk‬
  • Wilderness at the Smokies
    ‪8 min walk‬
  • Sevierville Convention Center
    ‪8 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪50 min drive‬

Room options

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
Iron/ironing board
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Balcony

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed with Sofa bed, Balcony

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
Iron/ironing board
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Standard Room, 2 Queen Beds, Balcony

Standard Room, 2 Queen Beds, Balcony

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
2 bathrooms
Hairdryer
Microwave
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
2 bathrooms
Hairdryer
Microwave
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
Iron/ironing board
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Sevierville

At Wilderness at the Smokies - Stone Hill Lodge, you'll be connected to the convention centre and 0.7 km (0.4 mi) from Sevierville Convention Center. Highlights at this family-friendly resort include 7 restaurants, 3 poolside bars and a free water park. .The family restaurant, Hidden Trail Bar and Gril, is open for breakfast, lunch and dinner. With 4 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the indoor swimming pool, gym, lazy river and kids' club. Other amenities include a conference centre, a seasonal outdoor swimming pool and a children's swimming pool. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Sevierville resort include Tanger Outlets and Titanic Museum.
View more Resorts in SeviervilleOpens in a new window

What's nearby

  • Wild WaterDome - 6 min walk - 0.6 km
  • Soaky Mountain Waterpark - 7 min walk - 0.7 km
  • Wilderness at the Smokies - 8 min walk - 0.7 km
  • Sevierville Convention Center - 8 min walk - 0.8 km
  • Sevierville Golf Club - 10 min walk - 0.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly Sevierville resort connected to the convention centre, a quick walk to Sevierville Convention Center
Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges.

Event space at this resort measures 200000 square feet (18580 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

  • 234 guestrooms or units
  • 6 levels
  • 2 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 2 coffee shops
  • 200000 sq ft of conference space
  • 18580 sq. m of conference space
  • Built in 2008
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Locker space
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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The Resort at Governor's Crossing

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  • Hot tub
  • Kids pool
  • Waterslide
4.4 out of 5, Excellent, 1,376 reviews
The price is NZ$243
includes taxes & fees
4 May - 5 May
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Property amenities

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (200,000 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Frequently asked questions

Is parking available at Wilderness at the Smokies - Stone Hill Lodge?

Yep, Wilderness at the Smokies - Stone Hill Lodge has a free self car park.

How much does it cost to stay at Wilderness at the Smokies - Stone Hill Lodge?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Wilderness at the Smokies - Stone Hill Lodge on 1 May 2025 start from NZ$205.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wilderness at the Smokies - Stone Hill Lodge have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open from April to September.

Does Wilderness at the Smokies - Stone Hill Lodge have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Wilderness at the Smokies - Stone Hill Lodge?

Wilderness at the Smokies - Stone Hill Lodge features 3 poolside bars, an indoor pool and 7 restaurants.

Is Wilderness at the Smokies - Stone Hill Lodge family-friendly?

You bet! With amenities such as a children's club, a children's pool and children's meals, it's no surprise that Wilderness at the Smokies - Stone Hill Lodge is a hit with families.

Is there a free airport shuttle available at Wilderness at the Smokies - Stone Hill Lodge?

No, Wilderness at the Smokies - Stone Hill Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Wilderness at the Smokies - Stone Hill Lodge?

Relax with a coldie at the 3 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Wilderness at the Smokies - Stone Hill Lodge?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Wilderness at the Smokies - Stone Hill Lodge?

No, only service animals are allowed.

Is there a golf course on site at Wilderness at the Smokies - Stone Hill Lodge?

There is a golf course next to Wilderness at the Smokies - Stone Hill Lodge.

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1580 out of 2840 reviews
Rating 8 - Good. 636 out of 2840 reviews
Rating 6 - Okay. 323 out of 2840 reviews
Rating 4 - Poor. 161 out of 2840 reviews
Rating 2 - Terrible. 140 out of 2840 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lee Anne.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALWAYS A GREAT FAMILY EXPERIENCE!!
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Laikyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough light
Stayed 1 night in Jan 2025

4/10 Poor

Verona

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is badly in need of refurbishing. Its dingy.
Stayed 1 night in Dec 2024

6/10 Okay

Benjamin, Greenbrier

Stayed 3 nights in Jan 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
It's a kids paradise
Stayed 2 nights in Dec 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Lodge for a cheerleading competition. It was super convenient since it's connected to the convention center. However, it took over an hour standing in line to get checked in. The rooms were dated but large. The people at the front desk were extremely nice. I'd stay here again but would be hesitant somewhat simply because of the wait to check in. Also, it would appear that they sold my email because since my stay there, I'm getting TONS of Sevierville spam from various businesses.
Stayed 2 nights in Dec 2024

6/10 Okay

Edlyn

Stayed 2 nights in Jan 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely pleased!
The experience was great! The resort had everything we needed and more! We will definitely be back soon!
Stayed 2 nights in Jan 2025

10/10 Excellent

Vladimir

Stayed 2 nights in Jan 2025

10/10 Excellent

Alexia

Stayed 2 nights in Dec 2024

10/10 Excellent

Lynette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an indoor waterpark Christmas get away. The kids loved it all!
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Stayed 1 night in Jan 2025

6/10 Okay

Cynthia Moore

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We had a good time but felt like the room was way small for 6 people and very dated. I expected over facilities for the money.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

6/10 Okay

Dena

Travelled with family
Awful
They had a car show that weekend they didn’t inform me as a guess about. It was a complete surprise. Parking was not for the guess at hotel it was for the show. As a guest we were treated pretty crappy and since the car show was more important we were completely discarded. It took us 1 hour and 30 minutes to leave the hotel to go to the gas station to get some snacks because of the traffic for the car show. It was so terrible I just couldn’t believe it.
Stayed 2 nights in Oct 2024

6/10 Okay

Taylor, Bremen

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Stone hill needs more of an arcade/ something else to do so not everyone is at the main building. Ice cream or milkshake shop at stone hill also would be nice, faster and easier check in.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tiffinie

Stayed 4 nights in Dec 2024

10/10 Excellent

Jane, Monticello

Stayed 1 night in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! It was great fun for us and our 4 year old for a weekend!
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot recommend. Save your money.
Stone Hill Lodge is not recommended for a family expecting basic service and cleanliness. We planned a two night stay over New Year’s for my husband and 10 year-old son. We have been to the resort before years back, but stayed at the main hotel. No rooms were available there, but my son had been asking to go back and we don’t have much time for getting away. I knew it would be a bit of a hassle to have to ride the shuttle to the waterpark this time of year, but decided to make it work so we could go. Do not expect to check in early (even if you see people checking in early). Do not expect to find a luggage cart. There are not many. The ones that do exist will be left for you to find somewhere in the hotel (guests were too lazy to take them back and no employees came looking for them). The room is very dated. There is old carpet everywhere, so if you have allergies you should know this. It holds all the smells and there are large stains in the halls that should be attended to. The bathroom was so small you cannot close the door without standing in the corner to make room for the door. The sink is outside the shower/toilet. The door barely clears the toilet. If you are bathing small kids or need privacy to get dressed, it’s going to be uncomfortable. The housekeeping staff did the best they could, but the smell was bad. We had the balcony, so we opened the door at times. You could smell food, marijuana smoke, and many other unpleasant things. The waterpark is great
Stayed 2 nights in Dec 2024

8/10 Good

Roland

Stayed 2 nights in Dec 2024

8/10 Good

Ramanagouda

Stayed 1 night in Dec 2024