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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property
Family-friendly Sevierville resort connected to the convention centre, a quick walk to Sevierville Convention Center

Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Courtyard
Water park
Ice skating
Water park

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Gym
The current price is NZ$268
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    ‪7 min walk‬
  • Wilderness at the Smokies
    ‪8 min walk‬
  • Sevierville Convention Center
    ‪8 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Sevierville

At Wilderness at the Smokies - Stone Hill Lodge, you'll be connected to the convention centre and 0.7 km (0.4 mi) from Sevierville Convention Center. Highlights at this family-friendly resort include 7 restaurants, 3 poolside bars and a free water park. .The family restaurant, Hidden Trail Bar and Gril, is open for breakfast, lunch and dinner. With 4 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the indoor swimming pool, gym, lazy river and kids' club. Other amenities include a conference centre, a seasonal outdoor swimming pool and a children's swimming pool. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Sevierville resort include Tanger Outlets and Titanic Museum.
View more Resorts in SeviervilleOpens in a new window

What's nearby

  • Wild WaterDome - 6 min walk - 0.6 km
  • Soaky Mountain Waterpark - 7 min walk - 0.7 km
  • Wilderness at the Smokies - 8 min walk - 0.7 km
  • Sevierville Convention Center - 8 min walk - 0.8 km
  • Sevierville Golf Club - 10 min walk - 0.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly Sevierville resort connected to the convention centre, a quick walk to Sevierville Convention Center
Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges.

Event space at this resort measures 200000 square feet (18580 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

  • 234 guestrooms or units
  • 6 levels
  • 2 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 2 coffee shops
  • 200000 sq ft of conference space
  • 18580 sq. m of conference space
  • Built in 2008
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Locker space
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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The Resort at Governor's Crossing

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Property amenities

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (200,000 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Frequently asked questions

Is parking available at Wilderness at the Smokies - Stone Hill Lodge?

Yep, Wilderness at the Smokies - Stone Hill Lodge has a free self car park.

How much does it cost to stay at Wilderness at the Smokies - Stone Hill Lodge?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Wilderness at the Smokies - Stone Hill Lodge on 20 Apr 2025 start from NZ$210.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wilderness at the Smokies - Stone Hill Lodge have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open from April to September.

Does Wilderness at the Smokies - Stone Hill Lodge have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Wilderness at the Smokies - Stone Hill Lodge?

Wilderness at the Smokies - Stone Hill Lodge features 3 poolside bars, an indoor pool and 7 restaurants.

Is Wilderness at the Smokies - Stone Hill Lodge family-friendly?

You bet! With amenities such as a children's club, a children's pool and children's meals, it's no surprise that Wilderness at the Smokies - Stone Hill Lodge is a hit with families.

Is there a free airport shuttle available at Wilderness at the Smokies - Stone Hill Lodge?

No, Wilderness at the Smokies - Stone Hill Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Wilderness at the Smokies - Stone Hill Lodge?

Relax with a coldie at the 3 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Wilderness at the Smokies - Stone Hill Lodge?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Wilderness at the Smokies - Stone Hill Lodge?

No, only service animals are allowed.

Is there a golf course on site at Wilderness at the Smokies - Stone Hill Lodge?

There is a golf course next to Wilderness at the Smokies - Stone Hill Lodge.

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1568 out of 2813 reviews
Rating 8 - Good. 626 out of 2813 reviews
Rating 6 - Okay. 315 out of 2813 reviews
Rating 4 - Poor. 163 out of 2813 reviews
Rating 2 - Terrible. 141 out of 2813 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kenner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love all the new stuff that was added to the water park..i love the speedy check in
Stayed 2 nights in Dec 2024

4/10 Poor

Keisuke

Disliked: Property conditions & facilities
Check in took long time and property felt out dated and over priced
Stayed 2 nights in Dec 2024

10/10 Excellent

Robbie

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Skip Stone Hill
The staff at check in were friendly and welcoming. Did not realize stone hill lodge is not connected to the main part of the resort so if you are wanting to use the indoor waterpark I wouldn’t recommend staying at Stone Hill lodge because you will have to ride the shuttle or drive to it. There were dirty wash cloths left in shower from the last guests. The housekeepers had tons of laundry bins and trash bins all throughout the hallway when we arrived. Not just a few! The laundry bins were overflowing so much that dirty linen was falling into the floor as the staff were moving it down the hall. It just wasn’t very sanitary. Otherwise it was ok.
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 4 nights in Nov 2024

8/10 Good

Jesus

Stayed 3 nights in Nov 2024

10/10 Excellent

Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept and the staff was very friendly and always helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rosabell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place to go
Stayed 2 nights in Dec 2024

8/10 Good

Kristy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was enjoyable. Good experience!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and water park
Stayed 4 nights in Dec 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The water park allowed us to have fun without having to leave. We love it!! Everything was great!!
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Tahseen

Stayed 1 night in Nov 2024

10/10 Excellent

sabrina, Decatur

Travelled with family and small children
Love it staff was amazing room was way bigger than I expected we had a 1 bedroom suite
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday get away
It was my daughters 9th birthday we have been coming here for the past 4 years. She loves spending her birthdays here
Stayed 1 night in Dec 2024

10/10 Excellent

Addison

Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Eva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and kid friendly experience.
Stayed 2 nights in Dec 2024

8/10 Good

Shawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only place we stay in Tennessee. Wondef staff. Really clean. Very convenient for kids
Stayed 2 nights in Dec 2024

2/10 Terrible

Michael

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Our room had a water leak from the ceiling onto us while we slept as it was raining. And our heating and air was not working, you control it from the wall but ours wouldn’t work. We turned it off for a while then back on and it still wouldn’t work. We informed a young man who works night shift at the front desk of our issues he said okay. That was it, didn’t offer to get it fixed or move us to another room or even ask what room number we where in.. so we where wet and we froze. The water park was so nice except for my babies didn’t get to play in the wave pool which is their favorite due to someone vomiting while in it.. we also purchased a fun pass and paid $15 extra for unlimited for all three kiddos but the lines where so long for everything my kiddos didn’t get to do anything except mini golf and the rope course and bowling… we aren’t sure if we will give Wilderness another try after our experience even though it’s not necessarily the resorts fault… but maybe we will try great wolf lodge next time in hopes for an actual vacation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk attendants were friendly, helpful and polite. The check in and check process was simple. Room was clean. Water park was clean. We enjoyed our stay.
Stayed 1 night in Dec 2024