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Sercotel Las Casas de los Mercaderes

3.0 star property
Historic Seville hotel in Historical Center with a 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sercotel Las Casas de los Mercaderes

Twin Room
Front of property
Reception
Hallway
Double Room

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
Calle Alvarez Quintero, 9, Seville, Seville, 41004
  • Seville Town Hall
    2 min walk
  • Seville Cathedral
    3 min walk
  • Plaza Nueva
    4 min walk
  • Seville (SVQ-San Pablo)
    46 min drive

Room options

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Minibar
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Minibar
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Minibar
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Minibar
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Minibar
Satellite channels
  • Sleeps 1
  • 1 Single Bed

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About the area

Seville

Sercotel Las Casas de los Mercaderes places you in the centre of Seville, within a short 5-minute stroll of popular places like Seville Cathedral and Giralda Tower. Highlights at this boutique hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 3-property class Historical Center hotel include Metropol Parasol and Alcázar.

What's nearby

  • Seville Cathedral - 3 min walk
  • Giralda Tower - 4 min walk
  • Metropol Parasol - 6 min walk
  • Alcázar - 8 min walk
  • Plaza de Armas Shopping Center - 12 min walk

Getting around

  • Plaza Nueva Tram Stop - 3 min walk
  • San Jerónimo Station - 14 min drive
  • Seville (SVQ-San Pablo) - 46 min drive

Restaurants

  • ‪Las Tablas - ‬2 min walk
  • ‪El Pintón - ‬2 min walk
  • ‪Cafe Universal - ‬1 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Robles Laredo - ‬1 min walk

About this property

Sercotel Las Casas de los Mercaderes

Historic Seville hotel in Historical Center with a 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the historic Sercotel Las Casas de los Mercaderes. For a fee, parking is available.

This 3-star Seville hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 2 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sercotel Las Casas de los Mercaderes offers 47 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Seville hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 22 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children
  • Self-parking fee: EUR 22 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Las Casas los Mercaderes Silken Hotel Seville
Hotel Las Casas de Los Mercaderes Seville
Hotel Los Mercaderes
Hotel Mercaderes
Las Casas de Los Mercaderes
Las Casas de Los Mercaderes Seville
Los Mercaderes
Hotel Las Casas Los Mercaderes Seville
Hotel Las Casas Los Mercaderes
Las Casas Los Mercaderes Seville
Las Casas Los Mercaderes
Las Casas los Mercaderes Silken Hotel
Las Casas los Mercaderes Silken Seville
Las Casas los Mercaderes Silken
Hotel Las Casas de Los Mercaderes Managed by Silken
Hotel Las Casas de Los Mercaderes by Silken
Las Casas los Mercares Silken

Frequently asked questions

What is the cancellation policy at Sercotel Las Casas de los Mercaderes?

Sercotel Las Casas de los Mercaderes offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sercotel Las Casas de los Mercaderes?

Yep, Sercotel Las Casas de los Mercaderes has a self car park for EUR 22 per day.

Does Sercotel Las Casas de los Mercaderes serve breakfast?

You bet, buffet breakfast is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sercotel Las Casas de los Mercaderes?

No, Sercotel Las Casas de los Mercaderes does not offer an airport shuttle service.

Is there a bar or restaurant at Sercotel Las Casas de los Mercaderes?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sercotel Las Casas de los Mercaderes?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sercotel Las Casas de los Mercaderes?

Dogs are welcome at Sercotel Las Casas de los Mercaderes, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Sercotel Las Casas de los Mercaderes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 467 out of 929 reviews" "
Rating 8 - Good. 342 out of 929 reviews" "
Rating 6 - Okay. 88 out of 929 reviews" "
Rating 4 - Poor. 24 out of 929 reviews" "
Rating 2 - Terrible. 8 out of 929 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan, BOSTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed in this place and i will come back. Customer service was excellent. The Hotel is excellent across the board.
Stayed 3 nights in Aug 2024

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast more than excellent and room was good the room furniture is poor the staff very good and helpful location excellent.
Stayed 3 nights in Jul 2024

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is very pretty and there is a breakfast available. The staff were very friendly and helpful. The location is amazing- everything I wanted to visit including flamenco shows, was right outside. Sevilla was an incredibly beautiful and interesting place to visit. Safe and pretty area. The room was clean but was a bit claustrophobic as there are no windows. But it was very affordable. If money is tight I would recommend, but I might try for a place with a window next time.
Stayed 1 night in Jul 2024

4/10 Poor

Hakam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I saw few cockroaches inside my room. There was no parking. The staff said sorry. I went parked around there and had to walk over 10 mins to get there and paid €20
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Magda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. They have parking garage next to the hotel which it's convenient with luggage at arrival and when leaving. Rooms are comfortable. The hotel is very pretty, clean, safe. Staff was very helpful and friendly. Walkable distance to Las Setas de Sevilla and to La Catedral de Sevilla, from there you can take horse carriage tours to Plaza de España.
Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice property, friendly staff. Nice sized rooms, but ventilation and windows poor.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to attractions, staff are very helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, and staff were very helpful. A/C was much appreciated after walking in the heat. Very close to Real Alcazar, cathedral, and loads of restaurants, bars and shopping. Traveling solo and felt comfortable walking everywhere. Beautiful city!
Stayed 2 nights in Jun 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, in a fantastic location. Check-in / out staff are polite and professional but don't come across as that friendly and my check out experience was let down by an officious staff member. Breakfast was great and the staff there were fantastic.
Stayed 3 nights in May 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel for your stay in Sevilla! Excellent!
Stayed 3 nights in May 2024

10/10 Excellent

Amy

Stayed 3 nights in Apr 2024

8/10 Good

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No access to water, coffee, or drinks outside of breakfast.
Stayed 3 nights in Apr 2024

8/10 Good

Hesam

Liked: Cleanliness, amenities
Great staff at the front desk.
Stayed 2 nights in Apr 2024

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! They need to improve the quality of the bed and pillows, but the rest is a very good staff, location and service!
Stayed 5 nights in Apr 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I stepped into the Sercotel Las Casas de los Mercaderes, I was transported into a world of charm and elegance. This hotel, nestled in an 18th-century house in Seville’s old trading center, is a perfect blend of history and modern comfort. The location is unbeatable, being within 300 meters of the Cathedral and Giralda Tower. It’s also just a short stroll away from plenty of shops and tapas restaurants on Calle Sierpes and in the Santa Cruz district. The rooms are air-conditioned and include satellite TV, a safe, and a minibar. Each room has a private bathroom with a bathtub and a hairdryer. The rooms are pleasant and comfortable, with a good bed and an excellent bathroom. The hotel is surprisingly quiet at night, considering its central location. The hotel’s beautiful central courtyard with a bright glass roof is a sight to behold. The staff at the 24-hour reception are friendly and helpful. The hotel also provides free high-speed internet (WiFi). In conclusion, my stay at the Sercotel Las Casas de los Mercaderes was a delightful experience. The combination of its historical charm, modern amenities, excellent location, and friendly staff made it a memorable stay. I would highly recommend this hotel to anyone visiting Seville.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel location
Perfect location. Very central and walkable to almost everything within 10 to 15 mins. Room could have done with a few more drawers for clothing storage otherwise ideal.
Stayed 3 nights in Apr 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very fine stay. We loved the balcony and the bathroom. The beds were not very comfortable and two twin beds are not one queen bed.
Stayed 1 night in Apr 2024

2/10 Terrible

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Do not book a standard room at this hotel !!
Do Not Stay Here if you are booking a Standard Room. We were put in essentially a cellar with a window into an enclosed space. We asked to move and our only option was a smaller room with a window opening into the enclosed lobby. The room had no ventilation. We sucked it up because there was no other option available in town. The service people were friendly and excellent. The location is good and possibly if you book a higher level room they are ok, but do not stay here in a room at their standard advertised price.
Stayed 7 nights in Mar 2024

10/10 Excellent

Janice Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Eros

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel ever in Europe, location is a plus super good located in the heart of everything, you don’t need anything else, beautiful place and the room super big, confortable, beautiful and clean and Maria José the best great customer service make you feel like family. Thanks for make my vacation special.
Stayed 4 nights in Mar 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Seville, close to all the main sights. Easy to reach on the bus from the airport. Staff were very friendly and our room was on the ground floor just across the lobby from reception. The bed was extrememly comfortable.
Stayed 7 nights in Mar 2024