Grand Kempinski Hotel Shanghai

5.0 star property
Luxury hotel connected to the convention centre in Shanghai with 4 restaurants

Choose dates to view prices

Photo gallery for Grand Kempinski Hotel Shanghai

View from room
Indoor pool, pool loungers
Exterior
View from room
2 bars/lounges
Reviews
9.0

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Hot tub
    Hot tubHot tub
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Parking included
    Parking includedParking included
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
1288 Lujiazui Ring Road, Shanghai, Shanghai, 200120
  • Popular LocationOriental Pearl Tower11 min walk
  • Popular LocationShanghai Tower16 min walk
  • Popular LocationThe Bund18 min walk
  • AirportShanghai (PVG-Pudong Intl.)42 min drive

Room options

Grand Skyline View King Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Skyline Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
  • 102 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Grand Club Skyline View King Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Bund View Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 43 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Grand Skyline View Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Club Skyline View Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Club Bund View Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
HDTV
  • 43 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Grand Club Skyline View Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Bund View King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 43 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premier Skyline View Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Club Skyline View King Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Bund View King Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 43 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
  • 85 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Diplomatic Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
  • 104 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premier Skyline View King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Bund View King Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
  • 56 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Shanghai

Grand Kempinski Hotel Shanghai puts you in the heart of Shanghai, connected to the convention centre and within a 20-minute stroll of popular places like The Bund and Oriental Pearl Tower. Highlights at this luxury hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Yhi Spa can include massages and facials along with access to the sauna. The restaurant, Elements, is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, gym, Hot tub and sauna. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is available. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Pudong hotel include Shanghai Tower and People's Square.

What's nearby

  • Oriental Pearl Tower - 11 min walk
  • Shanghai Tower - 16 min walk
  • The Bund - 18 min walk
  • Yu Garden - 6 min drive
  • Nanjing Road Shopping District - 6 min drive

Getting around

  • South Pudong Road Station - 6 min walk
  • Shanghai South Railway Station - 15 min drive
  • Pudong International Airport (PVG) - 43 min drive

Restaurants

  • ‪滨江大堂吧 - ‬6 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪Tavola - ‬5 min walk
  • ‪浦江二号 - ‬2 min walk
  • ‪云庐(陆家嘴店) - ‬2 min walk

About this property

Grand Kempinski Hotel Shanghai

Luxury hotel connected to the convention centre in Shanghai with 4 restaurants
Grand Kempinski Hotel Shanghai offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A hot tub, a sauna, and spa services are also featured at the luxury Grand Kempinski Hotel Shanghai. Free self parking is available.

This Art Deco Shanghai hotel is smoke free.

  • 1 building
  • 686 guestrooms or units
  • 30 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Grand Kempinski Hotel Shanghai offers 686 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Yhi Spa has 3 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: CNY 208 for adults and CNY 104 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Albero
  • Elements
  • Red Passion
  • Suntime Century

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 30 floors
  • Art Deco architecture
  • Ballroom
  • Building
  • Built in 2009
  • Eco-friendly cleaning products used
  • Living plant wall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • IPod dock
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: 100-per cent of room rate for check-in between noon and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Kempinski Hotel Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 208 for adults and from CNY 104 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 100 per cent of room rate for check-in between noon and 6:00 PM
  • Rollaway bed fee: CNY 350 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Kempinski
Grand Kempinski Hotel
Grand Kempinski Hotel Shanghai
Grand Kempinski Shanghai
Shanghai Grand Kempinski
Gran Melia Shanghai Hotel Shanghai
Kempinski Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel
Grand Kempinski Hotel Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Grand Kempinski Hotel Shanghai?

Grand Kempinski Hotel Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Kempinski Hotel Shanghai?

As of 1 Jul 2024, prices found for a 1-night stay for 2 adults at Grand Kempinski Hotel Shanghai on 7 Jul 2024 start from NZ$250.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Kempinski Hotel Shanghai?

Yep, Grand Kempinski Hotel Shanghai has a free self car park.

Is there a spa on site at Grand Kempinski Hotel Shanghai?

Yep, Yhi Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Grand Kempinski Hotel Shanghai have a pool?

Grand Kempinski Hotel Shanghai has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Grand Kempinski Hotel Shanghai?

Grand Kempinski Hotel Shanghai features a full-service spa, a health club and an indoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Grand Kempinski Hotel Shanghai a romantic place to stay?

1 hot tub and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Grand Kempinski Hotel Shanghai.

Is Grand Kempinski Hotel Shanghai family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Grand Kempinski Hotel Shanghai is a hit with families.

Are there hot tubs in the rooms at Grand Kempinski Hotel Shanghai?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Kempinski Hotel Shanghai serve breakfast?

You bet, buffet brekkie is offered daily.

Is there a free airport shuttle available at Grand Kempinski Hotel Shanghai?

No, Grand Kempinski Hotel Shanghai does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Kempinski Hotel Shanghai?

Yep, you can grab a meal at Grand Kempinski Hotel Shanghai's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Kempinski Hotel Shanghai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Kempinski Hotel Shanghai?

No, pets and service animals are not allowed.

Grand Kempinski Hotel Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 951 reviews" "
Rating 8 - Good. 245 out of 951 reviews" "
Rating 6 - Okay. 58 out of 951 reviews" "
Rating 4 - Poor. 27 out of 951 reviews" "
Rating 2 - Terrible. 16 out of 951 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive. Room was vey large, clean and comfortable
Stayed 4 nights in Mar 2024

8/10 Good

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kiet

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Wachiravit

Stayed 2 nights in Feb 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service
Overall a beautiful property, after so many years away because of COVID, nice to return, I could have done without the sour-faced lobby security guard in the suit staring everyone down as they walked through the lobby. It's a hotel, not a jewelry store with the crown jewels on display!
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great, staff was extremely helpful. Very clean and writhin walking distance. There is always a taxi outside. And there wasent a language barrier problem.
Stayed 6 nights in Jan 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel, first class service and facilities - views across Shanghai are stunning
Stayed 3 nights in Nov 2023

6/10 Okay

Olav

Business traveller
Liked: Cleanliness, staff & service
I had specially booked a room on the club level because I wanted to use the beautiful club lounge. Unfortunately, this was not available as it was exclusive to the government. There was no information about this in advance, so I booked and paid for something I couldn't use. The sauna area is getting on in years and not in the condition you would expect in a hotel of this class. The relax loungers in the sauna area were the most uncomfortable loungers I have ever lain on. Club lounge and spa were the two main reasons for booking at the hotel, unfortunately unsatisfactory. The massage in the spa area was excellent.
Stayed 3 nights in Nov 2023

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly although there were some double standards;
Stayed 5 nights in Oct 2023

10/10 Excellent

Ivan, Krizevci

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent, but not many people know english….
Stayed 3 nights in Oct 2023

10/10 Excellent

Fan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
impeccable
Stayed 1 night in Sep 2023

8/10 Good

Hao

Stayed 2 nights in Aug 2023

10/10 Excellent

Zuobao

Liked: Cleanliness, staff & service, property conditions & facilities
Location is the best- easy walking distance to the river, dinning options 10 min walk away.
Stayed 3 nights in Jul 2023

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Super friendly staff, excellent and speedy check-in and a great location. Room service was super-fast! The only drawback I saw - hard to get a good cappuchino! :-)
Stayed 2 nights in May 2023

10/10 Excellent

Kalegeta

Stayed 2 nights in May 2023

10/10 Excellent

HANNA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfect Thank you EVA for everything The persons are very helpful Location is perfect Room great Breakfast perfect Thanks for all in this Hotel The pest in Shanghai
Stayed 1 night in May 2023

8/10 Good

UNNI

Business traveller
Liked: Staff & service, room comfort
Does not live up to the Brand name, need to be refreshed but acceptable overall
Stayed 5 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
The bund view is really great!
Stayed 1 night in Nov 2022

10/10 Excellent

Fan

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You
Big thanks to Yudith and the whole team for very warm and professional care. During a busy time they treated everyone with efficient and friendly professionalism. Thanks!
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was outstanding, this is an excellent hotel to stay, enjoy and relax.
Stayed 1 night in Aug 2021

10/10 Excellent

Juan Angel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just left, but would be back soon!
Took few days off to relax and connect with friends and chose the Grand Kempinski as a recommendation from a good friend. I was not disappointed 😉 The service is very good and the staff is friendly at all their facilities... The breakfast buffet has a great variety from fresh fruits, to pastry, classic and tasty omelette also vegetables, congee and noodles for to those catering to the Asian taste... The pool, spa and gym area enjoy beautiful views of the Pearl tower, the Huangpu river and other sights of Pudong! The Havana bar on the 30th floor is amazing for early evening drinks or night cap, great music, expansive views and friendly staff. If you care about lounges, book a room with access to the executive lounge to enjoy the happy hour there in an exclusive and calm environment... I just left, but would be back soon!
Stayed 3 nights in Feb 2021

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast buffet because of the wide variety and grrt quality of the food. I also enjoyed the location. We wanted to stay near the Oriental Pearl Tower and this was a perfect 5 minute walk away with great access to shops and fun things along the way!
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2020