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L'otel

4.5 star property
Luxury hotel with 24-hour fitness centre and rooftop terrace

Photo gallery for L'otel

Front of property - evening/night
Lobby
Loft, 2 Single Beds | Living room
View from property
Standard Room, 1 Double Bed, Balcony

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Parking included
  • Gym
  • Laundry
  • Breakfast available

Explore the area

Map
385 Old Humin Road, Xuhui, Shanghai, Shanghai, 200237
  • Caohejing Hi-Tech Park
    ‪7 min drive‬
  • Shanghai Stadium
    ‪8 min drive‬
  • Huangpu River
    ‪8 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom (L'otel)

Standard Room, 1 Bedroom (L'otel)

Standard Room, 1 Bedroom (L'otel)

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony

Highlights

Balcony
Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 2 Single Beds

View all photos for Loft

Loft

Loft

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Suite Room

Deluxe Suite Room

Deluxe Suite Room

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Loft, 2 Single Beds

Loft, 2 Single Beds

Loft, 2 Single Beds

Highlights

Separate sitting area
Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite Room

Suite Room

Suite Room

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed OR 1 King Bed and 1 Single Bed

About the area

Shanghai

A luxury stay in the heart of Shanghai awaits you at L'otel. You'll be 14.2 km (8.8 mi) from The Bund and 12 km (7.5 mi) from People's Square. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Lemon Cafe, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Business travelers can take advantage of 3 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and coffee/tea in a common area. Each morning buffet breakfast is served between 7 AM and 9:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4.5-property class Xuhui hotel, attractions include Jing'an Temple and West Nanjing Road.

What's nearby

  • Xujiahui Shopping District - 7 min drive - 6.5 km
  • Former French Concession - 7 min drive - 7.1 km
  • Shanghai Stadium - 8 min drive - 6.8 km
  • Jing'an Temple - 10 min drive - 9.5 km
  • People's Square - 12 min drive - 12.1 km

Getting around

  • Luoxiu Road Station - 2 min drive
  • Shanghai South Railway Station - 4 min drive
  • Hongqiao International Airport (SHA) - 29 min drive

Restaurants

  • ‪湘韵百味 - ‬7 min walk
  • ‪豪享来 - ‬6 min walk
  • ‪康师傅面馆 - ‬12 min walk
  • ‪棒约翰比萨 - ‬7 min walk
  • ‪欢乐牧场小尾羊 - ‬7 min walk

About this property

L'otel

Luxury hotel with 24-hour fitness centre and rooftop terrace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury L'otel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Shanghai hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 7 levels
  • Terrace on the roof
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
L'otel offers 153 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: CNY 78 for adults and CNY 38 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lemon Cafe

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staffed during limited hours
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.00.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 78.00 for adults and from CNY 38.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

L'otel Hotel Shanghai
L'otel Shanghai
L'otel Hotel
L'otel Hotel
L'otel Shanghai
L'otel Hotel Shanghai

Frequently asked questions

What is the cancellation policy at L'otel?

L'otel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at L'otel?

Yep, L'otel has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

What makes L'otel a romantic place to stay?

Garden-view dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at L'otel.

Does L'otel serve breakfast?

Yeah, buffet brekkie is served daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at L'otel?

No, L'otel does not offer an airport shuttle service.

Is there a bar or restaurant at L'otel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at L'otel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at L'otel?

No, pets are not allowed.

L'otel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 131 reviews
Rating 8 - Good. 62 out of 131 reviews
Rating 6 - Okay. 26 out of 131 reviews
Rating 4 - Poor. 6 out of 131 reviews
Rating 2 - Terrible. 3 out of 131 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Eleen, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is located in a peaceful surrounding.
Stayed 9 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The hotel is good, but it is a bit far from the metro station for me, a senior person.
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Its an acceptable hotel. its my third stay here as its proximity to the place I am visiting. Overall its clean and beautiful. Love the peacocks there, though didn't see them this time around.
Stayed 3 nights in May 2018

8/10 Good

Nileshkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel, but a little far from public transit
Positives: Clean room. Comfortable bed. Unfortunately the location is far from public transportation and far from restaurants.
Stayed 3 nights in May 2018

8/10 Good

Firdaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place!

8/10 Good

Zach, Midwest, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Shanghai Southern Rail Station
Check in was pleasant. Breakfast buffet was free, 2/3 were Chinese style, 1/3 were Western style. Room is small, compact, but amazingly, contains all the usual items. Ideal for single or double travelers, but small for a family.
Stayed 1 night in Dec 2017

8/10 Good

Omair

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but far from metro station.
Room was small but neat & clean. Hotel was also nice & clean but breakfast had very limited selection. 15 to 20 minutes walk from the closest metro was a big inconvenience.
Stayed 4 nights in Sep 2017

8/10 Good

Kirstie, Melbourne

Liked: Cleanliness, property conditions & facilities
very clean but small room
lovely clean hotel , but had lots of issues with Taxi's refusing to take here due to its location little disappointed that I paid for a balcony room but yet you cant actually go out on the balcony! air conditioning in room was poor and the refrigerator actually made drinks warm! Food in restaurant for dinner was of very poor standard and extremely overpriced and often had ran out of things like juices! breakfast was good and had a good variety also disappointed that no tourist information is available. I thought the price was fair especially as it was a very clean hotel
Stayed 8 nights in Jul 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A chance to recuperate
Very restful time. Just what was needed. Really friendly staff and other guests also very happy to talk over breakfast. Very good place for the price but not in the easiest part of the city to reach.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Hanz, Tunja

Liked: Cleanliness
Disliked: Staff & service, room comfort
Facilities ok, but no good feeling with the staff.
Airport shuttle was mentioned but did not existed. Instead they offered an overpriced van. We are four, they offered one breakfast... so assume just one of us would eat or in a "subtle" way tried to force us to purchased their breakfast... No really close to any of the Shanghai airport, and not close enough to the subway station.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near Shanghai South Station and ECUST
Very nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
The hotel was very clean and comfortable the only thing wrong was the neighborhood didn't have any restaurants etc.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Reasonable Rate
I stayed in L'otel for a total of 15 days during my trips to Shanghai, Xi'an and Suzhou. I really enjoyed the nice environment within the hotel and its facilities. The staff members were generally polite and efficient. I would like to give special compliments to Suki at the front desk, the restaurant staff as well as the housekeeping crew. They provided excellent customer service, very accommodating. Although the location of L'otel is not particularly appealing in terms of convenience accessing major tourist spots, the hotel facilities and serene environment make up for the drawback. By the way, I ate at the hotel restaurant for a few times, and the food was pretty good. I definitely will recommend L'otel to my friends who plan to visit Shanghai.

10/10 Excellent

Wei

Liked: Cleanliness, property conditions & facilities, room comfort
good
It is very close to the subway/train station.

8/10 Good

Jack, West Hollywood, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel off the beaten path
This is a beautiful hotel a little too far from the metro and the center of the city for my liking. That said, the staff were friendly enough although as is the case in the rest of the city and China in general the English is weak. That's not a complaint - this is their country after all and their english is a lot better than my Chinese (which is non-existent). The hotel itself is beautifully maintained. It's non-smoking and they have you sign an agreement that if you violate this policy, you will be required to pay a fine, which is fair enough. The hallways are beautifully lit and the room and the bed were reasonably comfortable. The breakfast was sensational! Everything from dumplings to waffles, fried rice to fried eggs prepared on the spot and pretty much anything else you could wish for. If only it weren't so far off the beaten path...

4/10 Poor

Verified traveller

Disliked: Staff & service
Rude staff
The staff is rude, disrespectful and insulting. There is no customer service whatsoever. We had a very unpleasant stay and I do NOT recommend this hotel. It is far from the main attractions of the city and just not worth your money. Find a place where people respect their customers and treat them properly.

6/10 Okay

Wai Ching, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Comment
The room Itself is clean and tidy but the services is not too good like check in process, transportation arrangement and breakfast

8/10 Good

G, san francisco, ca

Liked: Cleanliness, property conditions & facilities
Pleasant place
I stayed for 2 weeks. I actually stayed in 3 different rooms, so have a sense of the overall quality. In general, all the rooms were fairly quiet, except that the housekeeping staff spoke really loudly to each other, which always annoyed me. Rooms are standard: bottled water, towels, and tea. Television had a few foreign channels like HBO and Japanese stations, but the picture quality not too good. Air conditioning varied. In one room it worked great, in another it could not get the temperature lower than 28 degrees Celsius. Staff was generally helpful, and housekeeping was friendly, but the cafeteria staff was a little crude and demanding, as if they always wanted you to leave. Speaking of the cafeteria, the breakfast is not worth it. I tend not to like Chinese breakfasts like congee and rice rolls, but it is probably better than the Western items. They do have eggs and a toaster, but the French toast was basically youtiao with a different bread, and the bacon was unidentifiable. I bought a French press at IKEA and made my own coffee. The food in the neighborhood is not bad, with many Sichuan, Hunan, and Pulled Noodle places. Both Carrefour and Walmart are not too far. Otherwise, there is not much to see or do in the area. The gym worked for me. All I want is carpeting, space, and air conditioning and it had all three. Otherwise, they had a couple treadmills and a bicycle and weights. Watch out for mosquitoes though. Overall, this was a decent value.

8/10 Good

Simon, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The overall for the hotel is good value for money.