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Royal Garden Hotel Shanghai

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Royal Garden Hotel Shanghai

Lake
Interior
Business centre
Front of property - evening/night
Garden view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Parking included
  • Spa
  • Gym

Explore the area

Map
No. 1539 East Hua Xia Road, Chuansha, Shanghai, Shanghai, 201200
  • Shanghai Disneyland©
    ‪7 min drive‬
  • Shanghai Zhangjiang Hi-Tech Park
    ‪8 min drive‬
  • Shanghai New International Expo Centre
    ‪15 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪18 min drive‬

Room options

View all photos for Garden Deluxe Twin

Garden Deluxe Twin

Garden Deluxe Twin

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Garden Deluxe King

Garden Deluxe King

Garden Deluxe King

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Shanghai

A luxury stay in Shanghai awaits you at Royal Garden Hotel Shanghai. You'll be 7.3 km (4.5 mi) from Shanghai Disneyland© and 8.7 km (5.4 mi) from Shanghai Zhangjiang Hi-Tech Park. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Pattaya SPA can include deep-tissue massages and Thai massages along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym and sauna. 12917 square feet (1200 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free airport shuttle. .Places within a 15-minute drive of this 5-property class Pudong hotel include Century Park and Shanghai Himalayas Museum.

What's nearby

  • Chuansha Park - 3 min drive - 2.8 km
  • Shanghai Disneyland© - 7 min drive - 7.3 km
  • Shanghai Zhangjiang Hi-Tech Park - 8 min drive - 8.8 km
  • Century Park - 14 min drive - 15.1 km
  • Shanghai New International Expo Centre - 15 min drive - 15.0 km

Getting around

  • East Huaxia Road Station - 7 min walk
  • Shanghai South Railway Station - 26 min drive
  • Pudong International Airport (PVG) - 18 min drive

Restaurants

  • ‪六团景园酒家 - ‬11 min walk
  • ‪食佳传奇火锅 - ‬12 min walk
  • ‪竹乡特色面餐馆 - ‬6 min walk
  • ‪水煮鱼 - ‬15 min walk
  • ‪四海游龙 - ‬12 min walk

About this property

Royal Garden Hotel Shanghai

Luxury hotel with 2 restaurants and full-service spa
Royal Garden Hotel Shanghai offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at the luxury Royal Garden Hotel Shanghai. A roundtrip airport shuttle at scheduled times and A theme park shuttle are free. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 227 guestrooms or units
  • 3 levels
  • 10 buildings
  • 2 dining venues
  • Conference rooms
  • 12917 sq ft of conference space
  • 1200 sq. m of conference space
  • Built in 2017
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Royal Garden Hotel Shanghai offers 227 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets. A pillow menu is available. 50-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Pattaya SPA has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English

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  • Free airport shuttle
  • Kids pool
  • Parking included
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The price is NZ$159
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:30 AM to 11:00 PM at scheduled times
  • Free theme park shuttle
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 128 for adults and CNY 64 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Table tennis

Family friendly

  • Arcade/game room
  • Free cot
  • Free theme park shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's robes
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests should be aware that 3 cats reside at this property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 64 for children
  • Rollaway bed fee: CNY 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, UnionPay QuickPass and WeChat Pay
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, UnionPay QuickPass and WeChat Pay. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Royal Garden Shanghai
Royal Garden Shanghai Shanghai
Royal Garden Hotel Shanghai Hotel
Royal Garden Hotel Shanghai Shanghai
Royal Garden Hotel Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Royal Garden Hotel Shanghai?

Royal Garden Hotel Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Royal Garden Hotel Shanghai?

Yep, Royal Garden Hotel Shanghai has a free self car park and free valet parking.

Are there any beaches close to Royal Garden Hotel Shanghai?

The closest beach to Royal Garden Hotel Shanghai is Sanjiagang Beach Park (8.2 km).

Is there a spa on site at Royal Garden Hotel Shanghai?

Yep, Pattaya SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like deep-tissue massages.

Does Royal Garden Hotel Shanghai have a pool?

Royal Garden Hotel Shanghai has an outdoor pool and an indoor pool.

What luxury perks are available at Royal Garden Hotel Shanghai?

Royal Garden Hotel Shanghai features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with deep soaking tubs, hydromassage showerheads and pillowtop beds.

What makes Royal Garden Hotel Shanghai a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Royal Garden Hotel Shanghai.

Is Royal Garden Hotel Shanghai family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Royal Garden Hotel Shanghai is a hit with families.

Are there hot tubs in the rooms at Royal Garden Hotel Shanghai?

No, but there are deep-soaking baths in the guestrooms.

Does Royal Garden Hotel Shanghai serve breakfast?

Sure does, buffet breakfast is available weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Royal Garden Hotel Shanghai?

Yep, there's a free airport shuttle that runs from 6:30 AM - 11:00 PM at scheduled times.

Is there a bar or restaurant at Royal Garden Hotel Shanghai?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royal Garden Hotel Shanghai?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Royal Garden Hotel Shanghai?

No, only service animals are allowed.

Royal Garden Hotel Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 98 reviews
Rating 8 - Good. 34 out of 98 reviews
Rating 6 - Okay. 5 out of 98 reviews
Rating 4 - Poor. 4 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pimchanok

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very beautiful hotel
The hotel is so amazing. It’s so beautiful like the ancient chinese palace and you can take the beautiful pic within the hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

Tina, Chicago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens and traditional Chinese style buildings worth the staying!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOMMENDED
ALL GOOD, AND NICE TO STAY, AFFORABLE PRICING
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia say that has hotel shuttle to the airport and they do not have it we had wait many hours at the airport and when we call they say that it dose not have that service. And other disappointed thing is that the Hotel dose not had air condition working at the two rooms we had
Stayed 1 night in Nov 2019

10/10 Excellent

Vivek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to the train station. It is quite convenient to travel to the Pudong International Airport and Shanghai Disney from the hotel. The room is huge with lots of packing space. Spacious enough for families.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Smart, clean, functional. Service was poor. I’m not sure if it was because I was foreign or because I was female, but the service was lax, slow and not remotely enthusiastic.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
The infrastructure and garden was beautiful. Best looking hotel I've stayed in. However, one day is enough. the room is old and the bathroom is rotten due to years of leaking. nothing to do near by. a train station is very close but takes 30minutes to get to downtown. one buffet and one Chinese restaurant inside the hotel but over priced and not so good. I've had better hotel food at other hotels in shanghai.
Stayed 3 nights in May 2019

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
A very nice hotel and good service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Chinese Garden
Great garden design, nice peaceful area.
Stayed 2 nights in Apr 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, the most beautiful hotel I’ve ever seen
Stayed 1 night in Mar 2019

8/10 Good

Lianxiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class Stay
decorated in traditional Chinese & will highlight your stay truly amazing The staff are very very helpful & will go out there way to make it an enjoyable stay
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is truly Excellent .
The Receptionist and Manager Jamie ensured everything for our stay was absolutely perfect . The hotel buildings , rooms and facilities are truly of the highest standard really impressive .
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were under the impression that there was a shuttle to the airport but there was not one
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous place. It's like a palace. Definitely will come back.
Stayed 1 night in Jan 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find for Shanghai
Amazing resort- , unbelievable gardens and furnishings! Great food.
Stayed 2 nights in Jan 2019

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staying at Royal Garden Shanghai is positively an enjoyable experience, the grounds are beautiful with an air of royalty and the guest rooms are luxurious. They also had outstanding service. The staff truly catered to our needs.
Stayed 1 night in Dec 2018

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
Great stay! Awesome location and scenery! The staff was friendly, helpful and user nice! The Buffet was really good too.
Stayed 1 night in Dec 2018

10/10 Excellent

CHI CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services and convenient.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018