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The St. Regis Shanghai Jingan

5.0 star property
Luxury Shanghai hotel in Jing'an with 6 restaurants

Photo gallery for The St. Regis Shanghai Jingan

City view
View from property
Restaurant
The Manor Junior Suite | City view
Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Spa
  • Gym
The current price is NZ$423
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
1008 West Beijing Road, Shanghai, Shanghai, 200041
  • Westgate Mall
    ‪2 min walk‬
  • West Nanjing Road
    ‪3 min walk‬
  • Shanghai Centre
    ‪11 min walk‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Manor Deluxe

The Manor Deluxe

The Manor Deluxe

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View (Premier)

Premier Room, 1 King Bed, City View (Premier)

Premier Room, 1 King Bed, City View (Premier)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Manor King

Premium bedding, minibar, in-room safe, individually decorated

The Manor King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Manor Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

The Manor Junior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Double Bed, City View

Apartment, 1 Double Bed, City View

Apartment, 1 Double Bed, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for The Manor Suite

Premium bedding, minibar, in-room safe, individually decorated

The Manor Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View (Metropolitan Suite)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, City View (Metropolitan Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 110 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Caroline Astor Suite)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom (Caroline Astor Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Shanghai

A luxury stay in the heart of Shanghai awaits you at The St. Regis Shanghai Jingan. You'll be 1.4 km (0.9 mi) from Jing'an Temple and 2.5 km (1.6 mi) from People's Square. Highlights at this hotel include 6 restaurants, 2 bars/lounges and a full-service spa. .A relaxing day at The Spa at The St. Regis Shanghai Jingan can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, 24-hour gym, Hot tub and sauna. 15069 square feet (1400 square metres) of event facilities include 15 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Jing'an hotel, you'll be 2.6 km (1.6 mi) from Nanjing Road Shopping District and 4.8 km (3 mi) from Yu Garden.

What's nearby

  • Jing'an Temple - 17 min walk
  • People's Square - 3 min drive
  • Nanjing Road Shopping District - 3 min drive
  • Yu Garden - 5 min drive
  • The Bund - 9 min drive

Getting around

  • West Nanjing Road Station - 6 min walk
  • Shanghai South Railway Station - 11 min drive
  • Hongqiao International Airport (SHA) - 27 min drive

Restaurants

  • ‪Papito Pancakes - ‬2 min walk
  • ‪Kiwi Cafe - ‬2 min walk
  • ‪泰煌鸡 - ‬3 min walk
  • ‪Green House Café - ‬1 min walk
  • ‪阿宝面馆 - ‬2 min walk

About this property

The St. Regis Shanghai Jingan

Luxury Shanghai hotel in Jing'an with 6 restaurants
The St. Regis Shanghai Jingan offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 15 meeting rooms. Event space at this hotel measures 15069 square feet (1400 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury The St. Regis Shanghai Jingan. A free area shuttle within 5 km is available. Parking is available for a fee.

This 5-star Shanghai hotel is smoke free.

  • 491 guestrooms or units
  • 68 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 15069 sq ft of conference space
  • 1400 sq. m of conference space
  • Built in 2017
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
The St. Regis Shanghai Jingan offers 491 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch plasma televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Spa at The St. Regis Shanghai Jingan has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Italian, Japanese, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free area shuttle up to 5 km
  • Area shuttle
  • Parking on site (CNY 160 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre (15,069 square foot of space)

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The St. Regis Shanghai Jingan

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 258 per person
  • Airport shuttle fee: CNY 1200 per vehicle (one way)
  • Self-parking fee: CNY 160 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

The St Regis Shanghai Jingan
The St. Regis Shanghai Jingan Hotel
The St. Regis Shanghai Jingan Shanghai
The St. Regis Shanghai Jingan Hotel Shanghai
St. Regis Shanghai Jingan Hotel
St. Regis Jingan Hotel
St. Regis Shanghai Jingan
St. Regis Jingan

Frequently asked questions

What is the cancellation policy at The St. Regis Shanghai Jingan?

The St. Regis Shanghai Jingan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St. Regis Shanghai Jingan?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at The St. Regis Shanghai Jingan on 17 Feb 2025 start from NZ$423.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St. Regis Shanghai Jingan?

Yep, The St. Regis Shanghai Jingan has a self car park for CNY 160 per day.

Is there a spa on site at The St. Regis Shanghai Jingan?

Yep, The Spa at The St. Regis Shanghai Jingan is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The St. Regis Shanghai Jingan have a pool?

The St. Regis Shanghai Jingan has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at The St. Regis Shanghai Jingan?

The St. Regis Shanghai Jingan features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with deep soaking tubs, hydromassage showerheads and premium bedding.

What makes The St. Regis Shanghai Jingan a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The St. Regis Shanghai Jingan.

Is The St. Regis Shanghai Jingan family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that The St. Regis Shanghai Jingan is a hit with families.

Are there hot tubs in the rooms at The St. Regis Shanghai Jingan?

No, but there are deep-soaking baths in the guestrooms.

Does The St. Regis Shanghai Jingan serve breakfast?

Sure does, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The St. Regis Shanghai Jingan?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The St. Regis Shanghai Jingan?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The St. Regis Shanghai Jingan?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The St. Regis Shanghai Jingan?

No, pets and service animals are not allowed.

The St. Regis Shanghai Jingan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 140 out of 184 reviews
Rating 8 - Good. 21 out of 184 reviews
Rating 6 - Okay. 13 out of 184 reviews
Rating 4 - Poor. 4 out of 184 reviews
Rating 2 - Terrible. 6 out of 184 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood. Lots of shopping and within walking range to many attractions. Dining options are everywhere. Room has amazing views of the city. Some minor maintenance issues needed to be addressed in the room. Otherwise great stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Benoit

Stayed 2 nights in Oct 2024

10/10 Excellent

FIONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, but breakfast no that good.
Stayed 1 night in Sep 2024

10/10 Excellent

FIONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

10/10 Excellent

XUECHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Justyna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a very nice hotel. I had no time to explore.
Stayed 1 night in Jul 2024

6/10 Okay

Teena

Liked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Honghui

Stayed 1 night in Jul 2024

8/10 Good

David, La Jolla

Travelled with family
Liked: Cleanliness, staff & service
Nice, clean rooms. Tons of renovations right now so loud and noisy. Air conditioning was HORRIBLE. Switched to different rooms… could never get AC to go below 24C which was unbearably hot and uncomfortable.
Stayed 6 nights in May 2024

10/10 Excellent

Hindren

Stayed 1 night in May 2024

10/10 Excellent

Xiaojun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in great location
Stayed 1 night in Apr 2024

6/10 Okay

Juan, Miami

Business traveller, Travelled with partner
Liked: Amenities
Oh yes. They offer you a 'promotion' for lounge access which includes transportation within 3 kms. When you do need that option they tell you you needed to give them 24 hours prior notice (and this is after checking you in for a one night stay...) I would rather go to another property next time. The club lounge was empty and felt desolate to be honest. There was a bar and when we asked for some drinks they needed to fetch someone to prepare some basic drinks which did take a while. I'm not sure they were really prepare to handle international visitors to be honest (or people to consume at their bar for that matter...) Do try and avoid the club lounge access; it is irreparably expensive and not really worth the cost.
Stayed 1 night in Apr 2024

10/10 Excellent

Louis

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
luxury in all categories
Stayed 3 nights in Apr 2024

10/10 Excellent

Guojun

Stayed 1 night in Mar 2024

2/10 Terrible

Jurgen

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not worthy of the St Regis brand
The worst 5 Star hotel in Asia and probably ly one of the worst globally. The hotel management lacks complete awareness of customer service standards. The staff is completely ignorant and unreliable in their attitude to service.
Stayed 4 nights in Mar 2024

4/10 Poor

chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
very unpleasant check out experience
Upon checking in at the hotel, I unfortunately encountered an error made by the staff. While the situation was eventually resolved and clarified, I faced difficulties when picking up my invoice at the front desk. The male staff member gave me a hard time regarding the previously quoted price and questioned why they should not charge me more. This experience was highly unpleasant and unexpected from a reputed five-star establishment.
Stayed 1 night in Jan 2024

10/10 Excellent

Shee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Will definitely come back again.
Stayed 5 nights in Dec 2023

10/10 Excellent

YEPENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the glass artist Chihuly’s art works. The hotel is quiet, lighting design is perfect, bedding is super comfortable…… I will say this is the best in Shanghai that I have experienced.
Stayed 4 nights in Oct 2023

10/10 Excellent

Peng, Hartsdale

Stayed 3 nights in Sep 2023

10/10 Excellent

Ah Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs n excellent location. Love their breakfast buffet!!
Stayed 3 nights in May 2023

6/10 Okay

Paul, Mather

Business traveller
Disliked: Staff & service, property conditions & facilities
I have been staying at the hotel many times when I am in Shanghai. It is in the city center and convenient. It was relatively newer hotel few years ago. However the service was not good to a five star St. Regis standard. No room was available when I was there at 1. Front desk said they will inform me when the room was ready. I waited 1 hour plus but no message. I have to check with the front desk again and they found a ready room for me. That was 15 pass 2 so passed hotel checkin time. No welcome or thank you said when checkin and out. Room temperature was not right and electronic window shade had a loud squeaking sound.
Stayed 3 nights in May 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Nilda

Stayed 3 nights in Apr 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022