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Sheraton Shantou Hotel

4.5 star property
Luxury hotel connected to the convention centre in Longhu Qu with 2 restaurants

Choose dates to view prices

Photo gallery for Sheraton Shantou Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Exterior
Family Room, 2 Double Beds and 1 Sofa Bed
Daily buffet breakfast (CNY 168 per person)
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pool
    PoolPool
  • Gym
    GymGym
  • Free WiFi
    Free WiFiFree WiFi
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Block 11, Logan Century Mansion, Shantou, Guangdong, 515011
  • Popular LocationChaoshan Stadium5 min drive
  • Popular LocationShantou Museum6 min drive
  • Popular LocationDahao Ancient City15 min drive
  • AirportShantou (SWA-Jieyang Chaoshan Intl.)23 min drive

Room options

View all photos for Executive Room, 1 King Bed, Sea View, Concierge Lounge Access

Premium bedding, minibar, desk, soundproofing

Executive Room, 1 King Bed, Sea View, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring-water bath
Private bathroom
Hairdryer
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Concierge Lounge Access

Premium bedding, minibar, desk, soundproofing

Executive Room, 2 Double Beds, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring-water bath
Private bathroom
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Sea View, Concierge Lounge Access

Suite, 1 King Bed, Sea View, Concierge Lounge Access

Suite, 1 King Bed, Sea View, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Bathrobes
Spring-water bath
Private bathroom
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access

Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access

Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring-water bath
Private bathroom
Hairdryer
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, desk, soundproofing

Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring-water bath
Private bathroom
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds and 1 Sofa Bed

Family Room, 2 Double Beds and 1 Sofa Bed

Family Room, 2 Double Beds and 1 Sofa Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring-water bath
Private bathroom
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Concierge Lounge Access

Premium bedding, minibar, desk, soundproofing

Executive Room, 1 King Bed, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring-water bath
Private bathroom
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Premium bedding, minibar, desk, soundproofing

Room, 2 Double Beds, Garden View

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring-water bath
Private bathroom
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, desk, soundproofing

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring-water bath
Private bathroom
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, desk, soundproofing

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring-water bath
Private bathroom
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, minibar, desk, soundproofing

Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Spring-water bath
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, desk, soundproofing

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring-water bath
Private bathroom
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Concierge Lounge Access

Executive Suite, 1 King Bed, Concierge Lounge Access

Executive Suite, 1 King Bed, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Bathrobes
Spring-water bath
Private bathroom
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room
Shantou Marriott Hotel
Pool
Spa
Parking included
Free WiFi
4.9 out of 5, Exceptional, (14)
The price is NZ$210
for 1 night
includes taxes & fees
18 Jul - 19 Jul
Shantou Marriott Hotel

About the area

Shantou

Sheraton Shantou Hotel places you in the heart of Shantou, connected to the convention centre and 3.1 km (1.9 mi) from Shipaotai Park. Highlights at this luxury hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .The restaurant, 采悦轩中餐厅, serves Chinese cuisine and is open for brunch, lunch and dinner. 大堂吧 is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym and pool loungers. 11836 square feet (1100 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Places within a 15-minute drive of this 4.5-property class Longhu Qu hotel include Shantou Museum and Dahao Ancient City.

What's nearby

  • Shipaotai Park - 4 min drive
  • Chaoshan Stadium - 5 min drive
  • Shantou Museum - 6 min drive
  • Mayu Island - 8 min drive
  • Dahao Ancient City - 15 min drive

Getting around

  • Shantou (SWA-Jieyang Chaoshan Intl.) - 24 min drive

Restaurants

  • ‪春润大地海南椰子鸡 - ‬3 min walk
  • ‪好地方量贩式ktv - ‬3 min walk
  • ‪豪客来 - ‬4 min walk
  • ‪星巴克 - ‬6 min walk
  • ‪丹樱鲜果吧 - ‬6 min walk

About this property

Sheraton Shantou Hotel

Luxury hotel connected to the convention centre in Longhu Qu with 2 restaurants
Sheraton Shantou Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 11836 square feet (1100 square metres) and includes conference space. The luxury Sheraton Shantou Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

This 4.5-star Shantou hotel is smoke free.

  • 1 building
  • 329 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 11836 sq ft of conference space
  • 1100 sq. m of conference space
  • Built in 2013
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Sheraton Shantou Hotel offers 329 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, dressing gowns and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 大堂吧
  • 盛宴标帜西餐厅
  • 采悦轩中餐厅

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,836 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Building
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 10 June 2024 to 25 June 2024 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash, mobile payments and Alipay. For guests' safety, the property includes a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Shantou
Shantou Hotel
Shantou Sheraton
Shantou Sheraton Hotel
Sheraton Hotel Shantou
Sheraton Shantou
Sheraton Shantou Hotel
Sheraton Shantou Hotel Hotel
Sheraton Shantou Hotel Shantou
Sheraton Shantou Hotel Hotel Shantou

Frequently asked questions

What is the cancellation policy at Sheraton Shantou Hotel?

Sheraton Shantou Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Shantou Hotel?

As of 4 Jul 2024, prices found for a 1-night stay for 2 adults at Sheraton Shantou Hotel on 7 Jul 2024 start from NZ$171.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Shantou Hotel?

Yep, Sheraton Shantou Hotel has a free self car park.

Are there any beaches close to Sheraton Shantou Hotel?

The closest beach to Sheraton Shantou Hotel is Beishanwan Beach (7 km).

Does Sheraton Shantou Hotel have a pool?

Sheraton Shantou Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What makes Sheraton Shantou Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as spring water baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Shantou Hotel.

Are there hot tubs in the rooms at Sheraton Shantou Hotel?

No, but there are spring water baths in the guestrooms.

Does Sheraton Shantou Hotel serve breakfast?

You bet, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Shantou Hotel?

No, Sheraton Shantou Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Shantou Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Shantou Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Shantou Hotel?

No, pets are not allowed.

Sheraton Shantou Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 317 reviews" "
Rating 8 - Good. 124 out of 317 reviews" "
Rating 6 - Okay. 16 out of 317 reviews" "
Rating 4 - Poor. 5 out of 317 reviews" "
Rating 2 - Terrible. 6 out of 317 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Priscilla, Temple City

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard services with no surprises Staff are friendly and professional Front door bell boys are very helpful to go extra mile for assistance Most requests are responses promptly with courtesy Rooms are spacious and clean prefer for relaxing after long day
Stayed 1 night in Feb 2024

6/10 Okay

Tan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Dated hotel
Good reception service staffs regardless that the hotel system don recognise Hotel.com booking number , took sometime for the search .Very dated and old condition really need some upgrade
Stayed 3 nights in Feb 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t really convenient to push my wheelchair bound grandmother to the nearby shopping malls despite the near distance as there were barriers and barricades along the way.
Stayed 6 nights in Jan 2024

8/10 Good

Yit Meng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Shianti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location staff very helpful and friendly
Stayed 4 nights in Dec 2023

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome environment
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Poor Wi-Fi.
Stayed 2 nights in Jul 2023

8/10 Good

Lai Chi

Stayed 2 nights in Jul 2023

10/10 Excellent

David

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good but a bit old
The hotel is well located. close to pretty much everything in the city. Staff is friendly and helpful, nothing to criticize. The only thing is it is not well equipped or needs some refurbishment for its five star: for example TV doesn't support HD or internet
Stayed 3 nights in Oct 2020

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific Stay in Sheraton Shantou Hotel
This is my best experience since I started my travel annually 15 yrs before, the hotel is so great and beautiful, my booked room was a family room with three beds
direct to three beds
direct to corridor
lobby1
lobby2
Stayed 1 night in Oct 2020

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and decor very nice and warm. The shower water pressure was great, unlike many hotels in China.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was probably one of the better ones I have stayed at with very helpful staff who went out of their way to assist us.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is next to two big malls and close to eateries within 10mins walk.
Stayed 4 nights in Nov 2019

10/10 Excellent

Anoop

Stayed 6 nights in Nov 2019

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way
Well worth staying here as the food, accommodation and service were excellent and certainly well up there in comparison to the best hotels i have stayed with around the world.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Tulio, Weston Florida

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of all is the attention from the staff members. Is not 5 stars, I felt like a King in this Hotel. Luxury, great food and great all!
Stayed 4 nights in Sep 2019

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very good and clean service is good
Very good
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location next to two shopping malls, a short distance from wet market and eateries.
Stayed 3 nights in Jun 2019