Marina Sharm Hotel

4.0 star property
Hotel with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Marina Sharm Hotel

Private beach, sun-loungers, beach umbrellas, beach towels
Minibar, in-room safe, blackout curtains, WiFi
View from property
Interior entrance
Shower, hair dryer, bidet, towels

Reviews

7.4 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Bar
    Bar
  • On private beach
    On private beach
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
Naama Bay, Sharm El Sheikh, South Sinai Governorate
  • Naama Bay
    1 min walk
  • Naama Bay Beach
    5 min walk
  • Cleo Park
    17 min walk
  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    21 min drive

Room options

Standard Room, Sea View - Egyptians only

Highlights

Air conditioning
HDTV
Pillow menu
Blackout curtains
Bidet
Hairdryer
Free bottled water
Electric kettle
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room Sea View - Egyptians only

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room Sea View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Bidet
Hairdryer
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Royal Room

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Bidet
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Royal Room - Egyptians only

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room, Sea View, Egyptian Only

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Superior Room, Sea View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Bidet
Hairdryer
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Standard Room, Sea View

Highlights

Air conditioning
HDTV
Pillow menu
Blackout curtains
Bidet
Hairdryer
Free bottled water
Electric kettle
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Single Sea View

  • Sleeps 1

Double/Twin Superior Sea View (3Ad)

  • Sleeps 3

Single Deluxe Sea View

  • Sleeps 1

Double/Twin Deluxe Sea View (2Ad+1Ch)

  • Sleeps 3

Double/Twin Superior Sea View (2Ad+1Chd)

  • Sleeps 3

Double/Twin Deluxe Sea View 3Ad

  • Sleeps 3

Single Garden View

  • Sleeps 1

Single Superior Sea View

  • Sleeps 1

Double/Twin Superior Sea View (2Ad)

  • Sleeps 2

Double/Twin Garden Or Pool View

  • Sleeps 2

Double/Twin Superior Sea View

  • Sleeps 2

Double/Twin Deluxe Sea View

  • Sleeps 2

Double/Twin Garden View

  • Sleeps 2

Double/Twin Sea View (2Ad)

  • Sleeps 2

Single Deluxe Sea View

  • Sleeps 1

Similar properties

About the area

Sharm El Sheikh

Marina Sharm Hotel puts you in the heart of Sharm El Sheikh, connected to a shopping centre and within steps of popular attractions like Naama Bay and Naama Bay Beach. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and beachside massages along with body wraps, body scrubs and mani/pedis. The buffet restaurant, Sharm Cafe, is open for breakfast, lunch and dinner. With 4 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site marina and gym. Other amenities include a Turkish bath/hammam, a sauna and a conference centre. There's also free parking nearby, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class Sharm El Sheikh hotel, attractions include Domina Coral Bay Congress Centre and Shark's Bay.

What's nearby

  • Naama Bay - 1 min walk
  • Naama Bay Beach - 5 min walk
  • Hollywood Sharm El Sheikh - 6 min drive
  • Domina Coral Bay Congress Centre - 7 min drive
  • Shark's Bay - 11 min drive

Getting around

  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.) - 21 min drive

Restaurants

  • ‪دجاج كنتاكى - ‬5 min walk
  • ‪بيتزا هت - ‬5 min walk
  • ‪ماكدونالدز - ‬6 min walk
  • ‪TGI Fridays - ‬5 min walk
  • ‪الوساده الخاليه - ‬5 min walk

About this property

Marina Sharm Hotel

Hotel with private beach and full-service spa
Some rates at Marina Sharm Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Marina Sharm Hotel, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. This beach hotel also offers a children's pool, a health club and a steam room.

This 4-star Sharm El Sheikh hotel is smoke free.

  • 300 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 4 bars or lounges
  • 1722 sq ft of conference space
  • 160 sq. m of conference space
  • Built in 1972
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Garden
  • Beauty salon
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Marina Sharm Hotel offers 300 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 25-inch LCD televisions come with satellite channels.

Bathrooms include a shower, bidets and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. The spa is equipped with Turkish bath/hammam.

Languages

Arabic, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Mermaid Restaurant
  • Sharm Cafe

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Computer station
  • Conference centre (1,722 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Built in 1972
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 25-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in an Egyptians Only room category must present proof of residency (Egyptian ID or residence permit) at check-in. The hotel reserves the right to amend the rate if valid proof is not provided

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Marina Sharm Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Helnan Marina Sharm
Helnan Marina Sharm Hotel
Helnan Sharm Hotel
Helnan Marina Sharm Hotel Sharm el Sheikh
Marina Sharm Hotel Sharm el Sheikh
Marina Sharm Sharm el Sheikh
Marina Sharm
Hotel Marina Sharm Hotel Sharm el Sheikh
Sharm el Sheikh Marina Sharm Hotel Hotel
Hotel Marina Sharm Hotel
Helnan Marina Sharm Hotel
Marina Sharm Sharm El Sheikh
Marina Sharm Hotel Hotel
Marina Sharm Hotel Sharm El Sheikh
Marina Sharm Hotel Hotel Sharm El Sheikh

Frequently asked questions

What is the cancellation policy at Marina Sharm Hotel?

Marina Sharm Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Marina Sharm Hotel?

Yep, Marina Sharm Hotel is a short 5-minute walk from Naama Bay Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Marina Sharm Hotel?

Yep, there is an onsite spa at Marina Sharm Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Marina Sharm Hotel have a pool?

Marina Sharm Hotel has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Marina Sharm Hotel have a waterslide?

No, there is no waterslide at Marina Sharm Hotel, but Cleo Park is a short 17-minute walk away.

What luxury perks are available at Marina Sharm Hotel?

Marina Sharm Hotel features a private beach, 3 outdoor pools and a full-service spa.

Is Marina Sharm Hotel family-friendly?

You bet! With amenities such as a children's pool, a playground and a private beach, it's no surprise that Marina Sharm Hotel is a hit with families.

Is there a free airport shuttle available at Marina Sharm Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Marina Sharm Hotel?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Marina Sharm Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Marina Sharm Hotel?

No, pets and service animals are not allowed.

Marina Sharm Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 120 reviews" "
Rating 8 - Good. 46 out of 120 reviews" "
Rating 6 - Okay. 22 out of 120 reviews" "
Rating 4 - Poor. 11 out of 120 reviews" "
Rating 2 - Terrible. 9 out of 120 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Amir

Disliked: Cleanliness, staff & service, room comfort
Wasn’t too good
Stayed 4 nights in Apr 2024

2/10 Terrible

majed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good
Stayed 2 nights in Sep 2023

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very much enjoyed the stay, the hotel was exactly what we was looking for and needed. We done breakfast only and found it to be very good value for money. Lots of staff who are always willing to help , the entertainment team were particularly friendly. Room was amazing with beautiful views and was cleaned every day. I was slightly worried due to some reviews mentioning noise, but in our experience this was fine. There was only 1 night when we could hear music from the bar nearby but it wasn’t enough to keep us awake. I do think this depends on where your room is though, as the hotel is very big and I can imagine it may be louder in other areas Location is also very good as it’s close to everything and right on the beach. All in all a great stay and would recommend to anyone visiting the area Thank you team
Stayed 7 nights in Mar 2023

8/10 Good

Gerard

Liked: Cleanliness, staff & service
Not a peaceful sleep.
The hotel and public arears were very well kept and expansive, plenty of space for everyone plus spare. The rooms need a bit of TLC. First impression of rooms were a bit shabby. Bedding and towels well past their best. Walls marked and stained. There seemed to be a club party every other night with booming music until about 3am. Balcony doors didn't close properly so didn't seal out any noise. Wrong end of tiwn for a good nights sleep.
Stayed 10 nights in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A seaside oasis
Excellent customer service throughout the stay.
Stayed 4 nights in Dec 2022

6/10 Okay

Abdullah Bin

Disliked: Staff & service, property conditions & facilities
I Do not re-experience the residence in it
Stayed 4 nights in Jul 2022

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The entry into hotel was very open and inviting. Just a short walk to the pool area and a really nice beach area from the front door. This is where all the good ends. Service was completely crap. I called prior to booking to confirm that the additional all-inclusive option included alcohol. I was assured as an American, booking through a non Egyptian site, that it would be included. There was no additional alcohol option that could’ve been selected through the site. When I arrived at the hotel, they told me that it would cost an additional $15 per person, per night would be required to include alcohol. Even after explaining what was told to me, they chose to not care and charge me anyway. The additional $15 didn’t even include “fresh juice”. It was only for the crappiest, no brand most disgusting and undrinkable whisky, tequila and vodka. We all had one drink and decided not to use our all inclusive passes again. When requested they wouldn’t refund. It was a way to rob the money out of us. Room wasn’t up to par. Build quality of bathroom was very subpar. Bathroom doors wouldn’t close or lock right etc. Food buffet’s provided were okay overall.
Stayed 3 nights in May 2021

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
- good meals, all through - good Evening receptionist - safety - no internet in the rooms
Stayed 6 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Check in took over 3 hours. A/C was not working and it took them another 2 hours to change rooms. I had to ask 7, SEVEN times for shampoo & shower gel. Buffet lunch items were terrible. Room extremely expensive for value. Worst hotel experience in my life.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall, okay. However, it's huge and you may have quite a walk to get to your room. The one real issue was that the only internet service is in the lobby - none in rooms - and it didn't work much of the time, and was extraordinarily slow when it did work. I had business to do while I was there, and had to spend HOURS in the lobby during the 4 nights I stayed, just waiting for e-mails and such to down/upload. This was very frustrating and ate up a lot of my time there. Also didn't like that all of the pools were shut down at sunset...
Stayed 5 nights in May 2019

4/10 Poor

Ahmed

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Mediocre for the money.
I'll say all the good and all the bad. Truly Crappy from the start. They kept telling us we don't have a booking with them even though i showed them the confirmation. They have no service for car parking. If you have a car steer off. They said they would upgrade us for the inconvenience and the manager scammed us out of a 400 pounds deal for what he called a favor. The sink was clogged when we got in. The bathroom door was not working. The fridge door was broke. The noise outside the room was insane all night even though we asked for quiet room. When food ran out some types were not topped off. The breakfast and dinner were suppose to be included. We had to pay for drinks at dinner. Beach service was great at least. Also room service came when we asked for repairs. Also the daily show was definite positive. Beach was heavenly and the life below the red sea was to die for. No thanks to the hotel. At breakfast and dinner the bus boys and waiters were great. Towel guys great. Nothing was stolen from the rooms. Bags we handled with care. That's all i could remember from yesterday. Its not a bad hotel but i feel you can do better in sharm for near a $100/ night. That was my honest 2 cents.
Stayed 2 nights in Aug 2019

6/10 Okay

WASEEM, Sharm El Sheikh Marina hotel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Regarding Marina Hotel: the WiFi not available in the room, its only in the lobby and some times not working also. Some staff in reception not helpful The price of activity not equal for each customer
Stayed 6 nights in Jun 2019

8/10 Good

Anmed

Travelled with group
Liked: Cleanliness, staff & service, amenities
View and bar location and nice staff and location of hotel is very nice
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay
The place is good , service's is ok not bad , the location is amazing, the beach is ok swimming pool not bad . Eoom is clean and nice view. Overall is good .
Stayed 3 nights in Dec 2018

4/10 Poor

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom too small (like on a submarine), dirty, smelly, mosquito infested. Towels, if they were replaced, were replaced with feces stains. Front desk staff horrible --deliberately provided false information. Staff unhelpful, could not speak English.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location. Nice hotel on affordable price.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Service is terrible & slow.
location is great but hotel needs to be upgraded & service when needed is terrible, you have to go down reception for any needs as they don't respond to your complaints when called by phone.
Stayed 7 nights in May 2018

6/10 Okay

mervet

Liked: Cleanliness
Disliked: Staff & service
Great location, but not a four star Hotel
Hotel location is excellent, Close to every thing.it is across from the beach, not on the beach . Reception staff not well trained and not very professional. My reservation was sea view, they gave me garden view, bath room was very small difficult to move around and I am of average size, AC thermostat did not work, electric outlets did not work,one of them functioned after to repairman visits. Breakfast was good but no variation. Dinner was of poor quality and no taste. Best thing about this hotel is its location , you can actually swim next to amazing coral reef and colorful fish and you cannot beat the amazing weather and views of the mountains and the sparkling red sea. You will need swimming shoes as some ares on the beach has gravel.Internet was good but limited to the lobby. nightly entertainment was OK. Taking stroll at night in the close Mamsha, with its many stores and caffes was a lot of fun

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Perfect
Stayed 2 nights in Oct 2017

8/10 Good

BANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

2/10 Terrible

Sara , Seattle, Wa

Disliked: Staff & service, property conditions & facilities, room comfort
DO NOT BOOK THIS HOTEL
There is no WiFi in the rooms, just lobby and it comes and goes so don't count on it working. When we first arrived, our rooms weren't ready, check in was at 3 and we didn't get in until 6 pm. I booked a room with a king bed which I learned it doesn't exist when I got there, they gave me a room with 2 queen beds. The food is absolutely disgusting so dont even bother with half or full board(You will get extremely sick). The service has to be the worst I've ever had anywhere in the world. It takes an average an hour to get a tuna sandwich if you order to your room or the lobby bar. The hotel keys continuously stop working so you have to keep going down to the lobby to get a new key. Service at the beach front is even worst than the hotel. Also, the water in the bathroom smells like sewage water, even the shower water. I kept finding dead bugs in the bed as well and when they clean the room, they dont replace the bed sheets or the pillow covers.
Stayed 4 nights in Jul 2017

6/10 Okay

Mohammed

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed stay
Standard Room condition was extremely poor, many loose or broken items incl doors & cupboards. Generally hotel is badly maintained with loose tiles everywhere. Wifi at hotel totally useless. Deluxe rooms seem better. Good location for food, shopping and entertainment . Good beach. Not a 4-star hotel

8/10 Good

Mohamed

Liked: Cleanliness, staff & service
Nice hotel overall
Actually i had a surprise because i thought that it was bed and breskfast but it was only a stay .. the room condition was not at its best.. a poor stay for a 4 star hotel