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Renaissance Sharm El Sheikh Golden View Beach Resort

5.0 star property
Luxury resort on the beach, with 4 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Renaissance Sharm El Sheikh Golden View Beach Resort

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Standard Room, 1 King Bed, Garden View
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Private beach, free beach cabanas, sun-loungers, beach umbrellas
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • All-inclusive
    All-inclusive
  • Parking included
    Parking included
  • Hot tub
    Hot tub
  • Pool
    Pool

Explore the area

Map
Om El Sid Hill, Sharm El Sheikh, South Sinai Governorate, 168
  • Hadaba Beach
    7 min walk
  • Il Mercato Mall
    16 min walk
  • Ras um Sid
    4 min drive
  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    31 min drive

Room options

View all photos for Premium Suite, 1 Bedroom, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Suite, 1 Bedroom, Sea View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 92 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Garden View

Standard Room, 2 Single Beds, Garden View

Standard Room, 2 Single Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Loft, 2 Single Beds, Balcony, Sea View

Premium Loft, 2 Single Beds, Balcony, Sea View

Premium Loft, 2 Single Beds, Balcony, Sea View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Blackout curtains
Premium bedding
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 King Bed, Balcony, Sea View

Premium Loft, 1 King Bed, Balcony, Sea View

Premium Loft, 1 King Bed, Balcony, Sea View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Blackout curtains
Premium bedding
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Garden View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Suite, 1 Bedroom, Garden View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 92 sq m
  • Sleeps 4
  • 1 King Bed

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The price is NZ$408
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About the area

Sharm El Sheikh

A luxury stay in Sharm El Sheikh awaits you at Renaissance Sharm El Sheikh Golden View Beach Resort. You'll be 0.6 km (0.4 mi) from Hadaba Beach and 3.4 km (2.1 mi) from Sharm Old Town. Highlights at this beachfront resort include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to Planet Spa can include deep-tissue massages, hot stone massages and body wraps along with access to the mud bath and sauna. The buffet restaurant, Coast Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Aqua Bar is the resort's own bar, serving drinks along with brunch and light fare. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site 24-hour gym and outdoor tennis court. Business amenities include meeting rooms and limo/town car service. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 5-property class El Hadaba resort include Hollywood Sharm El Sheikh and Naama Bay Beach.
View more Resorts in Sharm El SheikhOpens in a new window

What's nearby

  • Hadaba Beach - 7 min walk
  • Aqua Blue Water Park - 4 min drive
  • Ras um Sid - 4 min drive
  • Sharm Old Town - 5 min drive
  • Naama Bay Beach - 19 min drive

Getting around

  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.) - 31 min drive

Restaurants

  • ‪ماكدونالدز - ‬3 min drive
  • ‪Pool Island Bar - ‬15 min walk
  • ‪بيتزا هت - ‬2 min drive
  • ‪كوستا كوفي - ‬2 min drive
  • ‪4U - ‬3 min drive

About this property

Renaissance Sharm El Sheikh Golden View Beach Resort

Luxury resort on the beach, with 4 outdoor swimming pools
Some rates at Renaissance Sharm El Sheikh Golden View Beach Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Renaissance Sharm El Sheikh Golden View Beach Resort, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available. A complete renovation of Renaissance Sharm El Sheikh Golden View Beach Resort was completed in October 2020.

Smoking is allowed in designated areas at this 5-star Sharm El Sheikh resort.

  • 384 guestrooms or units
  • 2 levels
  • 23 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • Built in 2003
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Renaissance Sharm El Sheikh Golden View Beach Resort offers 384 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in October 2020.

Planet Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 restaurants
  • 4 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Calamari Restaurant
  • Coast Restaurant
  • Ristorante La Casa
  • Zinzina Louge Cafe

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Free cot
  • Highchair
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 23 buildings
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Renaissance Sharm El Sheikh Golden View Beach
Renaissance Sharm El Sheikh Golden View Beach Resort
Renaissance Golden View Beach Resort
Renaissance Golden View Beach
Renaissance Sharm El Sheikh Golden View Beach Resort Resort

Frequently asked questions

What is the cancellation policy at Renaissance Sharm El Sheikh Golden View Beach Resort?

Renaissance Sharm El Sheikh Golden View Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Sharm El Sheikh Golden View Beach Resort?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Renaissance Sharm El Sheikh Golden View Beach Resort on 23 Nov 2024 start from NZ$173.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Sharm El Sheikh Golden View Beach Resort?

Yep, Renaissance Sharm El Sheikh Golden View Beach Resort has a free self car park.

Are there any beaches close to Renaissance Sharm El Sheikh Golden View Beach Resort?

Yep, Renaissance Sharm El Sheikh Golden View Beach Resort is a short 7-minute walk from Hadaba Beach. Fun beach activities include yoga, volleyball and snorkelling.

Is there a spa on site at Renaissance Sharm El Sheikh Golden View Beach Resort?

Yep, Planet Spa is available for guests. It has a hot tub, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Renaissance Sharm El Sheikh Golden View Beach Resort have a pool?

Renaissance Sharm El Sheikh Golden View Beach Resort has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 7:00 AM to 7:00 PM.

Does Renaissance Sharm El Sheikh Golden View Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Renaissance Sharm El Sheikh Golden View Beach Resort?

Renaissance Sharm El Sheikh Golden View Beach Resort features a private beach, 2 poolside bars and 4 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes Renaissance Sharm El Sheikh Golden View Beach Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Renaissance Sharm El Sheikh Golden View Beach Resort.

Is Renaissance Sharm El Sheikh Golden View Beach Resort family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Renaissance Sharm El Sheikh Golden View Beach Resort is a hit with families.

Does Renaissance Sharm El Sheikh Golden View Beach Resort serve breakfast?

Yep, breakfast is offered daily.

Is there a free airport shuttle available at Renaissance Sharm El Sheikh Golden View Beach Resort?

No, Renaissance Sharm El Sheikh Golden View Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Sharm El Sheikh Golden View Beach Resort?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Renaissance Sharm El Sheikh Golden View Beach Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Renaissance Sharm El Sheikh Golden View Beach Resort?

No, only service animals are allowed.

Renaissance Sharm El Sheikh Golden View Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 408 reviews" "
Rating 8 - Good. 139 out of 408 reviews" "
Rating 6 - Okay. 29 out of 408 reviews" "
Rating 4 - Poor. 22 out of 408 reviews" "
Rating 2 - Terrible. 15 out of 408 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Hanjoo, Seoul

Stayed 2 nights in Jul 2024

10/10 Excellent

samah

Liked: Cleanliness, staff & service, property conditions & facilities
Good sert
Stayed 8 nights in Jun 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Snorkeling and diving. Riff is good, a lot of interesting fishes. Staff are very friendly and helpful
Stayed 7 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort stay
Very well organised resort hotel with many pools and private beach. Service is just excellent and the Egyptians are very kind and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Charleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was so nice. All of the staff were very friendly, super helpful and they went above and the went above and beyond to make sure that I felt comfortable. The evening restaurant manager organised a birthday cake for me as a surprise. It was so nice. I really appreciated it and it definitely made my birthday special. Thank you to all of staff there at Renaissance.

10/10 Excellent

Susy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful room overlooking the Red Sea. The snorkeling off the pier is amazing. For an all-inclusive, the food was very good and we were well-pleased. Special mention to Ayman in the Coast restuarant, Hesham at the pool bar, our room attendant, Ahmed, and Maikel and Sama in the spa who made our stay extra special.
Stayed 8 nights in Oct 2023

10/10 Excellent

Ilaniti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tahe stuff were amazing
the beach was far and dry... its far from the hotel it was very upseting
Stayed 2 nights in Aug 2023

4/10 Poor

kristina

Stayed 1 night in Jul 2023

10/10 Excellent

Cicily

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great property. The staff was great. if you are a drinker take your own.

6/10 Okay

Nimrod

Travelled with family
Liked: Cleanliness, staff & service
It is economic to stay at the hotel due to the room price. But in comparison to Sharm, it is not the quality of 5 stars. Hotel design is old and view is limited and food is of basic quality.
Stayed 2 nights in Apr 2023

8/10 Good

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great !
Stayed 1 night in Apr 2023

10/10 Excellent

ezeddine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the stuff super friendly Thanks everyone for the hospitality
Stayed 5 nights in Mar 2023

10/10 Excellent

Saba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Sharm, the staff starting from the Reception waiters, housekeepers and the drivers are so humble and careful. Food is great the chef Amer and chef Sami could go extra mile with whatever you ask. The rooms are super clean. The beach is Amazing Animation team makes good activities , yoga, volleyball…and they are available whenever you want . I will definitely come back again.

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, it felt like home, so cozy and the garden so well taken care of. The food was incredible, in all the 3 restaurants, Calamari being the best. The reef is full of fish, just know where to look for them. All in all, awesome vacation, totally recommend the property.

8/10 Good

AYMAN HAZEM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very nice place only too much stairs
Stayed 6 nights in Feb 2023

10/10 Excellent

Laeth Ali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect

6/10 Okay

Denise, ALLENTOWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very difficult to arrange the transportation -- should establish text or other app instead of making CALLS to every restaurant, in room, SPA, etc. It is not accessible for people with hearing loss. I had to rely on other staff who happened in the area -- I had to walk and look for them to make CALLS for me. That reduced me to very limited independence and ability to get around.
Stayed 2 nights in Oct 2022

8/10 Good

Rania, Raleigh

Stayed 3 nights in Jun 2022

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all round.
Stayed 7 nights in Jun 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Don't put your life at risk!!
Firstly I would not recommend this hotel to anyone the two major safety reasons! One the water leakage of the bathrooms top rooms go directly down and that can cause the property to callapse it happened on my stay and two days it was unoticed until I raised the complaint to the manager and i said I'll take it further!!! Poor maintenance...finally I get to change my room and junior insuite as bad as the upstairs! The sink of the kitchen moving the leakage under the sink the damp smell it was hurrendous! The outlook it looks luxurious but the internal is weak and dangerous!!! Looking at the property and resort it looks luxurious and a five star to be in and you feel safe!!! But it's the complete opposite below are the things I faced myself! The bellman broke my suitcase handle (Samsonite carrier) The bellman was careless and my daughters headphones snapped (from Japan) Two bags from Canada carelessly thrown and tore while pulling and throwing!! All on camera viewed by myself and the Manager Mr Muhammed Olymee he had nothing to say because in the first conversation he sugar coated it!!! And he easily brushed it under the carpet!!! The room wall leakage connected to the bathroom all was damp bubbles growing carelessly ignored for two days! The junior suite as bad maintenance as the rest The towels are filthy if you face them towards the light you'll see all the marks it seemed they are being sun dried and steamed not washed! House keeping as worse Waiting on hotels.com REFUND
Under the junior suite kitchen unit??
Look closely the wall fully damp because of the bathroom leak
Filthy under the sink bathroom water drainage hole
Used beach towels given to us there were more marks of lipstick on those towels
Stayed 2 nights in May 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
From day one it was Dreadful! The staff broke an expensive suitcase handle
Stayed 1 night in May 2022

2/10 Terrible

Rehana

Stayed 1 night in May 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Zeina

Stayed 3 nights in May 2022