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Baolilai International Hotel Shenzhen

5.0 star property
Luxury hotel connected to a shopping centre in Shenzhen with 4 restaurants

Photo gallery for Baolilai International Hotel Shenzhen

Lobby lounge
Exterior
4 restaurants, lunch, dinner served; international cuisine
Executive Twin Room
Executive Double Room | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Spa
  • Parking included
  • Housekeeping
The current price is NZ$155
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
Fu Yong Road, Fu Yong Town, Baoan Dist, Shenzhen, Guangdong, 518103
  • Yijia Shopping Mall
    ‪13 min walk‬
  • Fenghuang Mountain
    ‪15 min walk‬
  • Lixinhu Garden
    ‪18 min walk‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Separate dining area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Memory foam bed
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room, 1 King Bed

Deluxe Single Room, 1 King Bed

Deluxe Single Room, 1 King Bed

Highlights

Separate dining area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Memory foam bed
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Separate dining area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Memory foam bed
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Separate dining area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Memory foam bed
  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LCD TV
  • 99 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite

Premium bedding, down duvets, memory-foam beds, minibar

Business Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LCD TV
  • 66 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Separate dining area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Memory foam bed
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Separate dining area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Memory foam bed
  • 39 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Business Suite

Premium bedding, down duvets, memory-foam beds, minibar

Business Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Extra-Large King Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Extra-Large King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Premium bedding, down duvets, memory-foam beds, minibar

Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Executive King Room

Premium bedding, down duvets, memory-foam beds, minibar

Japanese Executive King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Premium bedding, down duvets, memory-foam beds, minibar

Superior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Executive Suite

Premium bedding, down duvets, memory-foam beds, minibar

Japanese Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Executive Deluxe Suite

Premium bedding, down duvets, memory-foam beds, minibar

Japanese Executive Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, down duvets, memory-foam beds, minibar

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite

Premium bedding, down duvets, memory-foam beds, minibar

Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Premium bedding, down duvets, memory-foam beds, minibar

Executive King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Queen Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Suite

Premium bedding, down duvets, memory-foam beds, minibar

Executive Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Executive Twin Room

Premium bedding, down duvets, memory-foam beds, minibar

Japanese Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Supreme Deluxe Suite

Premium bedding, down duvets, memory-foam beds, minibar

Supreme Deluxe Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Four Points By Sheraton Shenzhen Bao'An

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (46)
The price is NZ$157
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Four Points By Sheraton Shenzhen Bao'An

About the area

Shenzhen

You'll be connected to a shopping centre at Baolilai International Hotel Shenzhen, and within a 20-minute stroll of Fenghuang Mountain and Lixinhu Garden. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering can include Thai massages and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Sialan Western Restaurant, serves international cuisine and is open for lunch and dinner. Enjoy the indoor swimming pool, gym, outdoor tennis court and sauna. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of train pick-up service. .Places within a 30-minute drive of this 5-property class Bao'an hotel include Fuyong Ferry Terminal and Yitian Holiday Plaza.

What's nearby

  • Yijia Shopping Mall - 13 min walk
  • Fenghuang Mountain - 15 min walk
  • Lixinhu Garden - 18 min walk
  • Shenzhen Airport Golf Course - 6 min drive
  • Shenzhen World Exhibition & Convention Center - 9 min drive

Getting around

  • Huaide Station - 4 min drive
  • Xili Railway Station - 18 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 11 min drive

Restaurants

  • ‪毛家饭店 - ‬8 min walk
  • ‪星时代ktv - ‬7 min walk
  • ‪东昇歌舞厅 - ‬5 min walk
  • ‪海王星辰药房 - ‬3 min walk
  • ‪汉月茶庄 - ‬8 min walk

About this property

Baolilai International Hotel Shenzhen

Luxury hotel connected to a shopping centre in Shenzhen with 4 restaurants
As a guest of Baolilai International Hotel Shenzhen, you'll find an indoor pool, an outdoor tennis court, a sauna, and a fitness centre. There are 4 restaurants on site, along with a nearby corner/local shop. Business amenities include a business centre, meeting rooms, and limo/town car service.

WiFi and wired Internet are free in public spaces. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Baolilai International Hotel Shenzhen. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Shenzhen hotel.

  • 502 guestrooms or units
  • 24 levels
  • 3 buildings
  • 4 dining venues
  • Conference rooms
  • Built in 2008
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Baolilai International Hotel Shenzhen offers 502 accommodations, which are accessible via exterior corridors and feature minibars and a safe. This individually decorated accommodation has separate dining areas. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site (CNY 25 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 147 for adults and CNY 78 for children
  • 4 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Fukujima
  • Nansen Chinese Restaurant
  • Phoenix Court
  • Sialan Western Restaurant

Things to do

  • Billiards/pool table
  • Golf driving range
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 268.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 147 for adults and from CNY 78 for children
  • Extended parking fee: CNY 25 per night
  • Rollaway bed fee: CNY 268.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay, Eurocard and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 6:30 AM to midnight
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Baolilai
Baolilai Hotel
Baolilai International
Baolilai International Hotel
Baolilai International Hotel(Fuyong) Hotel Shenzhen
Baolilai International Hotel Shenzhen
Baolilai International Shenzhen
Baolilai Shenzhen Shenzhen
Baolilai International Hotel
Baolilai International Hotel Shenzhen Hotel
Baolilai International Hotel Shenzhen Shenzhen
Baolilai International Hotel Shenzhen Hotel Shenzhen
Baolilai International Hotel (New Int'l Exhibition Center)

Frequently asked questions

Is parking available at Baolilai International Hotel Shenzhen?

Yep, Baolilai International Hotel Shenzhen has a free self car park. Onsite parking is limited.

How much does it cost to stay at Baolilai International Hotel Shenzhen?

As of 1 Mar 2025, prices found for a 1-night stay for 2 adults at Baolilai International Hotel Shenzhen on 31 Mar 2025 start from NZ$155.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Baolilai International Hotel Shenzhen?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as Thai massages.

Does Baolilai International Hotel Shenzhen have a pool?

Baolilai International Hotel Shenzhen has an indoor pool. The pool is open 6:30 AM to midnight.

What luxury perks are available at Baolilai International Hotel Shenzhen?

Baolilai International Hotel Shenzhen features an indoor pool, a steam room and 4 restaurants. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Baolilai International Hotel Shenzhen a romantic place to stay?

Ocean-view dining and 24-hour room service, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Baolilai International Hotel Shenzhen.

Does Baolilai International Hotel Shenzhen serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Baolilai International Hotel Shenzhen?

No, Baolilai International Hotel Shenzhen does not offer an airport shuttle service.

Is there a bar or restaurant at Baolilai International Hotel Shenzhen?

Yep, you can grab a meal at Baolilai International Hotel Shenzhen's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Baolilai International Hotel Shenzhen?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Baolilai International Hotel Shenzhen?

No, pets are not allowed.

Baolilai International Hotel Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 334 out of 600 reviews
Rating 8 - Good. 212 out of 600 reviews
Rating 6 - Okay. 35 out of 600 reviews
Rating 4 - Poor. 12 out of 600 reviews
Rating 2 - Terrible. 7 out of 600 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet friendly staff

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and room is spacy. Staff service is excellent and there are many restaurants around the hotel within few minutes walk distance.
Stayed 3 nights in Nov 2024

8/10 Good

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

AI LENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will introduce to relatives and friends.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ivar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel food we have had in Shenzhen
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Jehmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Hotel value for money close to shops excellent staff
Stayed 4 nights in Jun 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
As always, great place to stay. I would suggest to improve wi-fi but if you ask about it, they will put a wi-fi booster in the room. Shower door also had a problem and did not close well leaving water on the floor each time. Other than that, service is fantastic, spa is great and breakfast is perfect with lots of choices. Great area also to walk around, and close to new metro station Huaide.
Stayed 8 nights in Mar 2024

10/10 Excellent

Chee Kheong

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like : cleanliness , convenient, great service during my stay and like to say thank you to the room director Mr. Frank Pang and appreciate his good cautious and attentive services provided . A well manner staff of Baililai , should deserve my recommendation and recognised his hard work. Dislike: Is the breakfast has fallen in quality comparing to last year , Food was either hard or uncooked or did not top up in time for guests
Stayed 7 nights in Mar 2024

10/10 Excellent

Gangashanaiah

Stayed 1 night in Mar 2024

10/10 Excellent

Issam

Liked: Property conditions & facilities
.

10/10 Excellent

Gangashanaiah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast needs to improve.
Stayed 3 nights in Oct 2023

10/10 Excellent

David, monument

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel with friendly and helpful staff!
Stayed 1 night in Aug 2023

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Aug 2023

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great home away from home!
Always a great place to make my home for 7 plus days at a time. When you have to stay for an extended time you enjoy being in a hotel that makes you feel you're at home.
Stayed 9 nights in Aug 2023

10/10 Excellent

Donna

Stayed 2 nights in Jun 2023

10/10 Excellent

Brett

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it odd that being advertised as an International hotel that it was odd that wait staff in the restaurants were unable to understand even the most basic english. I would expect that at least 10% of the staff should be capable of simple communications with international visitors. Front desk staff seemed to be able to speak well, but restaurants were very difficult to communicate in.
Stayed 8 nights in Jan 2020

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Great as always!!
Stayed 6 nights in Dec 2019

10/10 Excellent

George

Stayed 1 night in Dec 2019

6/10 Okay

Jean

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Only a few staff at the lobby. I have stayed in for 3 days the other 2 couples. No smiling face of all staff, including In the dining restaurant. you feel like you are a stranger and can’t ask for help. I travel from Beijing throughout 7 big cities of China. This 5* stars hotel service is really disappointed.
Stayed 1 night in Dec 2019

10/10 Excellent

B.Shaw, Seattle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, well kept grounds and a beautiful view!
Stayed 1 night in Nov 2019

10/10 Excellent

dale

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019