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Crowne Plaza Shenzhen Futian by IHG

4.5 star property
Luxury Shenzhen hotel connected to the convention centre, a quick walk to Coco Park Shopping Center

Photo gallery for Crowne Plaza Shenzhen Futian by IHG

Front of property
Premium bedding, down duvets, minibar, in-room safe
Lobby
Premium bedding, down duvets, minibar, in-room safe
Suite, 1 Bedroom, Club lounge access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Air conditioning
  • Gym
The current price is NZ$188
includes taxes & fees
5 May - 6 May

Explore the area

Map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048
  • Coco Park Shopping Center
    ‪6 min walk‬
  • Shenzhen Convention and Exhibition Center
    ‪18 min walk‬
  • Huaqiangbei
    ‪3 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Upgrade Premium Room

Premium bedding, down duvets, minibar, in-room safe

Upgrade Premium Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Premium bedding
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Twin Beds Standard High Floor

Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds Standard High Floor

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Twin Beds Standard

Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds Standard

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 King Bed Standard High Floor

Premium bedding, down duvets, minibar, in-room safe

1 King Bed Standard High Floor

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Club lounge access, City View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds, Club lounge access, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Club lounge access

Room amenity

Suite, 1 Bedroom, Club lounge access

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Premium bedding
  • 91 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Club lounge access, City View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, City View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Club lounge access, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Premium bedding, down duvets, minibar, in-room safe

Standard Room (Upgraded)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Premium bedding
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for 1 King Standard Room

Premium bedding, down duvets, minibar, in-room safe

1 King Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Standard Room High Floor

Premium bedding, down duvets, minibar, in-room safe

2 Twin Standard Room High Floor

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Deluxe Suite - Triple Occupancy

Premium bedding, down duvets, minibar, in-room safe

Family Deluxe Suite - Triple Occupancy

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for 1 King 1 Bedroom Crowne STE Lounge Access

Premium bedding, down duvets, minibar, in-room safe

1 King 1 Bedroom Crowne STE Lounge Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Rooms - Double Bed Connecting Double Bed

Premium bedding, down duvets, minibar, in-room safe

Family Connecting Rooms - Double Bed Connecting Double Bed

  • Sleeps 4
  • 2 King Beds

View all photos for Connecting Room

Premium bedding, down duvets, minibar, in-room safe

Connecting Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for 1 King 1 Bedroom Suite Lounge Access

Premium bedding, down duvets, minibar, in-room safe

1 King 1 Bedroom Suite Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Premium Lounge Access

Premium bedding, down duvets, minibar, in-room safe

King Bed Premium Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Family Connecting Room - Double Bed Connecting Twin Beds

Premium bedding, down duvets, minibar, in-room safe

Family Connecting Room - Double Bed Connecting Twin Beds

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Family-friendly Queen Room

Premium bedding, down duvets, minibar, in-room safe

Family-friendly Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Premium Room High Floor Lounge Access

Premium bedding, down duvets, minibar, in-room safe

1 King Premium Room High Floor Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Family Friendly Room

Premium bedding, down duvets, minibar, in-room safe

Family Friendly Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King 1 Bedroom Presidential Suite

Premium bedding, down duvets, minibar, in-room safe

1 King 1 Bedroom Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard Room High Floor

Premium bedding, down duvets, minibar, in-room safe

1 King Standard Room High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Lounge Access

Premium bedding, down duvets, minibar, in-room safe

King Bed Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Upgeaded Standard Room-Queen Bed

Lobby

Upgeaded Standard Room-Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Premium Room

Premium bedding, down duvets, minibar, in-room safe

1 King Premium Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King 1 Bedroom Exe Suite Lounge Access

Lobby

1 King 1 Bedroom Exe Suite Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Standard Room

Premium bedding, down duvets, minibar, in-room safe

2 Twin Standard Room

  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Twin Premium Room High Floor Lounge Access

Premium bedding, down duvets, minibar, in-room safe

2 Twin Premium Room High Floor Lounge Access

  • Sleeps 2
  • 2 Single Beds

View all photos for External Connecting Double Bed Rooms

Premium bedding, down duvets, minibar, in-room safe

External Connecting Double Bed Rooms

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Friendly Themed Room

Premium bedding, down duvets, minibar, in-room safe

Family Friendly Themed Room

  • Sleeps 2
  • 1 King Bed

About the area

Shenzhen

Crowne Plaza Shenzhen Futian by IHG puts you in the heart of Shenzhen, connected to the convention centre and within a 20-minute stroll of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, MR Cafe, is open for breakfast, brunch, lunch and dinner. Connect (Lobby Lounge) is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the outdoor swimming pool, gym and pool loungers as well as access to aerobics classes. Meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Futian hotel include Huaqiangbei and Window of the World.

What's nearby

  • Coco Park Shopping Center - 6 min walk - 0.5 km
  • Shenzhen Convention and Exhibition Center - 18 min walk - 1.5 km
  • Huanggang Border Crossing - 4 min drive - 3.8 km
  • Huaqiangbei - 4 min drive - 3.8 km
  • Window of the World - 10 min drive - 10.1 km

Getting around

  • Futian Station - 4 min walk
  • Shenzhen Station - 7 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 32 min drive

Restaurants

  • ‪Lavo - ‬2 min walk
  • ‪珍味汤馆 - ‬1 min walk
  • ‪北海渔村 - ‬2 min walk
  • ‪犇Bi放题火锅 - ‬2 min walk
  • ‪后花园酒吧 - ‬1 min walk

About this property

Crowne Plaza Shenzhen Futian by IHG

Luxury Shenzhen hotel connected to the convention centre, a quick walk to Coco Park Shopping Center
Crowne Plaza Shenzhen Futian by IHG offers its guests an outdoor pool and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Crowne Plaza Shenzhen Futian by IHG. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

  • 1 building
  • 391 guestrooms or units
  • 41 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2006
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Shenzhen Futian by IHG offers 391 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 185 reviews
The price is NZ$146
includes taxes & fees
26 Apr - 27 Apr
Holiday Inn Express Shenzhen Futian Center by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 173 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carrianna Chinese Restaur
  • Connect (Lobby Lounge)
  • MR Cafe
  • Nishimura Japanese Restau

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Piano
  • Shopping
  • Stereo
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 292.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Shenzhen Futian by IHG?

Crowne Plaza Shenzhen Futian by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Shenzhen Futian by IHG?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Shenzhen Futian by IHG on 5 May 2025 start from NZ$188.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Shenzhen Futian by IHG?

Yep, Crowne Plaza Shenzhen Futian by IHG has a free self car park.

Are there any beaches close to Crowne Plaza Shenzhen Futian by IHG?

The closest beach to Crowne Plaza Shenzhen Futian by IHG is Golden Beach (19.5 km).

Does Crowne Plaza Shenzhen Futian by IHG have a pool?

Crowne Plaza Shenzhen Futian by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Crowne Plaza Shenzhen Futian by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Shenzhen Futian by IHG.

Does Crowne Plaza Shenzhen Futian by IHG serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Shenzhen Futian by IHG?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crowne Plaza Shenzhen Futian by IHG?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Shenzhen Futian by IHG?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Shenzhen Futian by IHG?

No, pets are not allowed.

Crowne Plaza Shenzhen Futian by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 286 out of 636 reviews
Rating 8 - Good. 262 out of 636 reviews
Rating 6 - Okay. 65 out of 636 reviews
Rating 4 - Poor. 16 out of 636 reviews
Rating 2 - Terrible. 7 out of 636 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yan

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

siew

Travelled with partner
Good location
Stayed 3 nights in Nov 2024

6/10 Okay

Dong

Stayed 1 night in Dec 2024

10/10 Excellent

Zhuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the financial district and close to the metro and shopping; great breakfast options, clean room and comfortable bed. Staff were kind, patient, and helpful, willing to assist with package shipping, late checkout was granted for member. Very satisfied and will return!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee Hiah

Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with fabulous breakfast buffet. All around 5 star experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Teddy, Arcadia

Travelled with family
Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.
Stayed 3 nights in Nov 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Cuilian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean!
Stayed 2 nights in Nov 2024

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne Plaza Shenzhen

Well run establishment. Staff are helpful. They really went out of their way to help wherever they can. Compliments to management and staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Yuan

Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely my stay here. All staff were incredibly friendly. My luggage wheel broke on my way to the hotel and one of the in house staff fixed it for me. I was very well looked after, especially by staff member Amy who went above and beyond to help me around, especially not knowing the language and area very well. Highly recommend staying at Crowne Plaza when in Shen Zhen!
Stayed 2 nights in Oct 2024

10/10 Excellent

Camil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

KA KEUNG WILLIAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alan Cheuk Ngai

Stayed 2 nights in Sep 2024

10/10 Excellent

Scott

Stayed 2 nights in Sep 2024

10/10 Excellent

MAN YEE JOANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly I highly rate the staff. They are polite and helpful. Fast check-in. I was in the twins bedroom, room is nice and bright, clean washroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Hae Sung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was suprised how close this property was from the metro station and Coco Shopping Centre and bars. Great location, great staff.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay - Breakfast made it!

Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
Stayed 1 night in Jul 2024

10/10 Excellent

Fareed

Stayed 6 nights in Apr 2024

8/10 Good

Rafiqul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable

This is the 2nd time that i stayed here. Nice, clean and comfortable hotel. What I noticed is missing is the employees aren't well trained at the front desk and restaurant.
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Stayed 2 nights in Jul 2024

10/10 Excellent

Antonio, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
And the food was great all inclusive
Stayed 1 night in Jun 2024