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Hard Rock Hotel Shenzhen

5.0 star property
Luxury hotel connected to a shopping centre in Longhua District with 3 restaurants

Photo gallery for Hard Rock Hotel Shenzhen

Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Rooftop terrace
In-room safe, individually decorated, desk, laptop workspace
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pet-friendly
  • Pool
  • Air conditioning
  • Housekeeping
The current price is NZ$299
includes taxes & fees
28 Feb - 1 Mar

Explore the area

Map
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110
  • Mission Hills Ecological Sports Park
    ‪6 min walk‬
  • Shenzhen Guanlan Landscape and Cultural Park
    ‪5 min drive‬
  • Mission Hills Golf Club
    ‪13 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪45 min drive‬

Room options

View all photos for Studio Twin Suite - Executive Lounge Access

Studio Twin Suite - Executive Lounge Access

Studio Twin Suite - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 77 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior King Room (Large Round Bathtub)

In-room safe, individually decorated, desk, laptop workspace

Superior King Room (Large Round Bathtub)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, individually decorated, desk, laptop workspace

Superior Twin Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Rock Royalty King Room (Large Round Bathtub) - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Rock Royalty King Room (Large Round Bathtub) - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Royalty Twin Room - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Rock Royalty Twin Room - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio Gold King Suite - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Studio Gold King Suite - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 88 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio King Suite - Executive Lounge Access

Studio King Suite - Executive Lounge Access

Studio King Suite - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Royalty Gold Room (Large Round Bathtub) - Executive Lounge Access

Rock Royalty Gold Room (Large Round Bathtub) - Executive Lounge Access

Rock Royalty Gold Room (Large Round Bathtub) - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 62 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Mission Hills Resort Shenzhen

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (254)
The price is NZ$215
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Mission Hills Resort Shenzhen

About the area

Shenzhen

At Hard Rock Hotel Shenzhen, you'll be connected to a shopping centre and 0.5 km (0.3 mi) from Mission Hills Ecological Sports Park. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Hard Rock Cafe serves American cuisine and is open for lunch and dinner. GMT +8 Lobby Bar is the hotel's own lobby lounge. Enjoy the free kids' club, 24-hour gym, seasonal outdoor swimming pool and pool loungers. 21528 square feet (2000 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and ski storage. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Longhua District hotel include Shenzhen Guanlan Landscape and Cultural Park and Mission Hills Golf Club.

What's nearby

  • Mission Hills Ecological Sports Park - 6 min walk
  • Shenzhen Guanlan Landscape and Cultural Park - 5 min drive
  • Mission Hills Golf Club - 13 min drive
  • Dafen Oil-Painting Village - 16 min drive
  • Shenzhen Safari Park - 25 min drive

Getting around

  • Mission Hills Station - 7 min walk
  • Pinghu Railway Station - 10 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 45 min drive

Restaurants

  • ‪星巴克 - ‬7 min walk
  • ‪上岛咖啡 - ‬14 min walk
  • ‪深圳赛维纳新翼酒店 - ‬6 min walk
  • ‪尚峰塑胶有限公司 - ‬10 min walk
  • ‪大堂吧 - ‬4 min walk

About this property

Hard Rock Hotel Shenzhen

Luxury hotel connected to a shopping centre in Longhua District with 3 restaurants
Hard Rock Hotel Shenzhen offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 21528 square feet (2000 square metres) and includes a conference centre. A rooftop terrace, a complimentary children's club, and an arcade/games room are also featured at the luxury Hard Rock Hotel Shenzhen. Free self parking is available.

This Art Deco Shenzhen hotel is smoke free.

  • 1 building
  • 258 guestrooms or units
  • 25 levels
  • 3 dining venues
  • Conference rooms
  • 21528 sq ft of conference space
  • 2000 sq. m of conference space
  • Built in 2017
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hard Rock Hotel Shenzhen offers 258 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This individually decorated accommodation has separate sitting areas. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 150 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • GMT +8 Lobby Bar
  • Hard Rock Cafe
  • Rhythm Kitchen
  • Sessions

Things to do

  • 24-hour gym
  • 36-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Concerts/live shows
  • Designer stores
  • Free children's club
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Free children's club
  • Free cot
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (21,528 square foot of space)
  • Meeting rooms

Outdoors

  • In a national park
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property requires guests to wear a swim cap in the pool.

Access methods

Staffed front desk

Pets

  • Pets: CNY 300 per pet, per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 150 per person
  • Pet fee: CNY 300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • The seasonal pool will open in March and close in December.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hard Rock Shenzhen
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Shenzhen?

Hard Rock Hotel Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Shenzhen?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Shenzhen on 28 Feb 2025 start from NZ$299.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Shenzhen?

Yep, Hard Rock Hotel Shenzhen has a free self car park.

Does Hard Rock Hotel Shenzhen have a pool?

Hard Rock Hotel Shenzhen has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 7:00 PM (Seasonal outdoor pool open from March to December).

What makes Hard Rock Hotel Shenzhen a romantic place to stay?

Al fresco dining and romance packages, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Hard Rock Hotel Shenzhen.

Is Hard Rock Hotel Shenzhen family-friendly?

You bet! With amenities such as a free children's club and a playground, as well as free infant beds in the guestrooms, it's no surprise that Hard Rock Hotel Shenzhen is a hit with families.

Are there hot tubs in the rooms at Hard Rock Hotel Shenzhen?

No, but there are deep-soaking baths in the guestrooms.

Does Hard Rock Hotel Shenzhen serve breakfast?

Sure does, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hard Rock Hotel Shenzhen?

No, Hard Rock Hotel Shenzhen does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel Shenzhen?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hard Rock Hotel Shenzhen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Shenzhen?

Furry friends are welcome at Hard Rock Hotel Shenzhen, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Is there a golf course on site at Hard Rock Hotel Shenzhen?

There is a golf course next to Hard Rock Hotel Shenzhen.

Hard Rock Hotel Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 446 out of 819 reviews
Rating 8 - Good. 290 out of 819 reviews
Rating 6 - Okay. 55 out of 819 reviews
Rating 4 - Poor. 14 out of 819 reviews
Rating 2 - Terrible. 14 out of 819 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Diego

Stayed 5 nights in Oct 2024

10/10 Excellent

Fadi, Irvine

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, great service and location
Stayed 2 nights in Sep 2024

10/10 Excellent

Hoi Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ting Pong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath room is excellent and the music in the room is unbeatable
Stayed 1 night in Aug 2024

8/10 Good

keng

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented resort with decent room size. Staff tries to provide best service and can be tricky during peak hours, like checking-in/out, or breakfast hours.
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Travelled with group
Everything is good except breakfast have not enough seat. Ppl have to stay ina long line. During holiday, a lots of family check in therefore a lots of noise from children.
Stayed 1 night in Aug 2024

10/10 Excellent

Guillaume

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Amazing stay, good service, really clean
Stayed 6 nights in Jul 2024

8/10 Good

Lee

Stayed 2 nights in Jul 2024

6/10 Okay

Clement

Stayed 4 nights in May 2024

10/10 Excellent

Gary

Stayed 1 night in Apr 2024

8/10 Good

Benjamin

Stayed 5 nights in Mar 2024

8/10 Good

Wai Shan Dorothh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Shenzhen
Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
Stayed 5 nights in Nov 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service
Nice but little bit old
Stayed 1 night in Oct 2023

6/10 Okay

Raph

Disliked: Amenities, property conditions & facilities
the room conditions are below standard. stuff are broken
Stayed 1 night in Sep 2023

10/10 Excellent

Zachary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for a good price. I liked the Cafe and the gift shop.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great, if a little too warm, Hotel
Love this hotel, always nice service and some of the best rooms in the city for this price. It's a little out there but easy to get to on line 4. First room on this particular stay was far too warm - temp only going down to 26 - but after two people checking it they gladly moved our room just down the hall. The second room was much cooler. Cafe was open and the food was excellent, too.
Stayed 2 nights in Sep 2021

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
haven
Stayed for 6 nights. The staff were pleasant, the room clean, and most facilities open. We loaned the guitar and record player, used the pool and gym. All in pretty good repair. Across the road is a mall with great eateries and it’s next to Mission Hill’s activities park.
Looking towards hotel from metro station
Record player with random selection
Legendary burger
Standard morning buffet- limited during the week, but epic on the Sunday
Stayed 6 nights in Jun 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family get-away
This place is perfect! Swimming and live music in the hotel. Ice skating, trampoline park, cinema, and bowling at the mall directly across the street...a great get-away for our family! The room was beautiful, spaciuos, and comfortable. We'll be back!
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, some facilities lacking.
Great hotel, service was good. Positive, attentive staff. Evening buffet had good choice, but more sweets than savory. Swimming pool and rooftop bar had quite limited opening times and the main bar was closed for the whole stay.
Stayed 3 nights in Apr 2021

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel at fair price
Ive been to other Hard Rock hotels and i felt that other locations have a greater selection on food and entertainment. At the same time, i was expecting a little more from the room itself. But overall it is fair for the price and location.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Edward

Travelled with family
Disliked: Staff & service, room comfort
I shouldn't spend the money for the breakfast as its really bad and nothing special. Those from Mission Hill Hotel are much better. The sofa inside the room are terribly uncomfortable
Stayed 1 night in Dec 2019